Payaca

Really good value for money, makes your quotes look more professional and well marketed

Comments: The team have been amazing, they started providing electrical certification within the software which was a massive game changer and time saver for us as a company. they really have gone above and beyond to create an all round solution for electrical businesses.

Pros:

I like how I can make options for quotes. I means I can give customers optional extras to help upsell and means I have to do less quote amendments as people can just untick something if they don't want it rather than having to keep coming back and requesting changes.

Cons:

The initial getting my head around how all the quotes work was difficult but [sensitive content hidden] and the team were always on hand to help. Its best just to get stuck in and start learning.

Alternatives Considered: ServiceM8

Reasons for Choosing Payaca: The electrical certification on the previous software was not up to scratch and the previous software to that didn't even offer it.

Switched From: Eworks Manager and Fergus

Reasons for Switching to Payaca: The level of support offered by payaca is unbeatable

Outstanding CRM

Pros:

A very important tool in todays busy environment, which takes care of automations, allowing you to track everything. I find quoting and invoicing seamlessly integrating.

Cons:

as a new platform there are still some forms I would like to have as standard. However it is easy to attach documents to a file if necessary.

Alternatives Considered: Tradify and Fergus

Reasons for Switching to Payaca: personal touch with great support. affiliation to the boiler business

Electrical Contractor

Comments: Very good. Tech have helped me a few times with some minor issues and seem to be happy to take onboard advice on how to better the app

Pros:

Pre existing integration with stripe as this allowed a streamlined process to get paid.

Cons:

Lack of other integrations such as go cardless for recurring payments such as subscriptions and long term rentals.

Fantastic software

Comments: My overall experience with Payaca has been fantastic. I'm getting on really well with the product and looking forward to using it for many more years and excited to see the additional features they add. It's really helped increase my sales, my quote conversion rate has increased massively and that is probably down the professional look it provides. The customer service is brilliant also. Any questions you may have, their team are always there to answer or solve any issues. Excellent all round package with Payaca!

Pros:

I love the fact that I can create a quote or invoice in short time. Also once an invoice is sent it integrates with xero where my invoices and vat get automatically inputted into the software for my accountants easy access. Being able to offer 0% finance is a game changer in my business, that's the route alot of customers want to go down these days so it's a great feature.

Cons:

There's nothing I Dislike about Payaca but the only thing missing for me is a customer satisfaction note to sign at the end of a job.

A real game changer

Comments: We’ve had feedback that the customer experience with received quotes has been a deal breaker for them, winning us the business over competitors. What else can we say..

Pros:

The simplicity of the quoting process and then invoicing has massively reduced the time needed allowing us to concentrate on business development. That paired with the customer experience means that this tool is now one of the most critical in our business.

Cons:

In all honesty at present we don’t have any gripes.