--- description: Discover the benefits and disadvantages of SuperOps. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SuperOps Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [MSP Software](/directory/30921/msp/software) > [SuperOps](/software/1017782/superopsai) # SuperOps Canonical: https://www.capterra.co.uk/software/1017782/superopsai Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/1017782/superopsai?page=2) > SuperOps is an AI PSA-RMM platform unifying asset management, projects \& docs for MSPs \& IT teams, driving growth. > > Verdict: Rated **4.6/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 65 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SuperOps ## Commercial Context - **Starting Price**: US$79.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Rise(PSA only) - $39/tech/month, billed monthly $29/tech/month, billed annually Grow(PSA only) - $59/tech/month, billed monthly $49/tech/month, billed annually Connect(RMM only) - $69/tech/month, billed monthly(150 endpoints/tech) $59/tech/month, billed annually(150 endpoints/tech) Ultra(PSA + RMM) - $119/tech/month, billed monthly(150 endpoints/tech) $99/tech/month, billed annually(150 endpoints/tech) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 174 more ## Features - Alerts/Notifications - Asset Tracking - Automatic Patch Deployment - Billing & Invoicing - CRM - Contract/License Management - Dashboard - Documentation Management - IT Asset Management - IT Reporting - Issue Management - Network Monitoring - Patch Management - Performance Metrics - Policy Management - Process/Workflow Automation - Project Management - Real-Time Monitoring - Remote Access/Control - Remote Monitoring & Management - Reporting & Statistics - Scheduling - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - Support Ticket Management - Task Management - Templates - Time & Expense Tracking - Troubleshooting - Workflow Management ## Integrations (4 total) - ScreenConnect - Splashtop - TeamViewer ONE - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [MSP Software](https://www.capterra.co.uk/directory/30921/msp/software) ## Related Categories - [MSP Software](https://www.capterra.co.uk/directory/30921/msp/software) - [RMM Software](https://www.capterra.co.uk/directory/31715/remote-monitoring-and-management-software/software) - [IT Management Software](https://www.capterra.co.uk/directory/10001/it-management/software) - [Professional Services Automation Software](https://www.capterra.co.uk/directory/16/professional-services-automation/software) - [Patch Management Software](https://www.capterra.co.uk/directory/10017/patch-management/software) ## Alternatives 1. [N-central](https://www.capterra.co.uk/software/13803/n-central) — 4.2/5 (253 reviews) 2. [Cove Data Protection](https://www.capterra.co.uk/software/163343/backup-and-recovery) — 4.6/5 (373 reviews) 3. [N-sight RMM](https://www.capterra.co.uk/software/163344/n-sight) — 4.3/5 (198 reviews) 4. [Syncro](https://www.capterra.co.uk/software/207618/syncro) — 4.6/5 (148 reviews) 5. [IT Glue](https://www.capterra.co.uk/software/170401/itglue) — 4.6/5 (338 reviews) ## Reviews ### "Great product and dedicated team" — 5.0/5 > **Matt** | *6 May 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Consolidating everything into a single pane of glass. My technicians have all the necessary tools and information readily available. > > **Cons**: The product has only improved with time. Although there were some outages initially, the current uptime and reliability are exceptional. > > SuperOps has significantly streamlined our operations, saving us a lot of time and boosting our productivity. With the introduction of the new contracts and timesheets modules, I can now make informed decisions regarding my clients and technician scheduling. The support team at SuperOps is incredibly helpful; their tech support is top-notch, and our account manager maintains regular contact, ensuring we have everything we need. ----- ### "Superops Review" — 5.0/5 > **Marcus** | *6 May 2025* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: How easy it is to navigate Shows you stats for almost anything > > **Cons**: Sometimes can be quite slow but normally gets sorted pretty quickly > > Since we've came over to using superops its been great ----- ### "A Promising RMM/PSA Platform That Keeps Getting Better" — 4.0/5 > **Jamie** | *6 May 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: SuperOps.ai has one of the cleanest and easiest-to-navigate UIs I’ve seen in an RMM/PSA platform, Pages load quickly, and actions are processed smoothly with minimal lag. > > **Cons**: While the core functionality works well, certain areas like reporting or advanced alerting could use more depth and flexibility. Also no M365 integration to manage M365 admin like a lot of other RMM's > > SuperOps.ai has been a strong addition to our IT management toolkit. It delivers a clean, modern interface with most of the core features we need to manage clients efficiently. The platform is easy to learn and use, which has helped us onboard our team quickly. While there are still areas that need refinement—like deeper reporting, more integrations, and some polish on specific features—the pace of development and responsiveness of the support team give us confidence in its long-term value. It’s clear that the product is actively improving and being shaped by real user feedback. ----- ### "Very good Ticketing System" — 5.0/5 > **Andrei** | *27 June 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Layout, functionalities, it's easy to use. The new function knowledge base is extremely useful, make life easy, also I like the Documentation new function, having everything in one please and not keeping in the customer folders on SharePoint is much better. > > **Cons**: When opening tabs like Clients is automatically default Quotes tab that I have to access it first time and every time I need to choose clients to access clients list... > > Very good. Nothing is perfect in this life but overall very good. Transferring files on ISL is a pain but works well on Splashtop. ----- ### "Great\! 4/10" — 5.0/5 > **James** | *6 May 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: A lot of customization to allow you to work efficiently. My favourite is the Kanban view. > > **Cons**: The AI integration. I rather not have the AI button keep popping up. It gets in the way and distracts me. I would love it if I can disable it altogether. > > Very good. Super easy to use and allows me to work efficiently. I could not imagine how my work would be without it. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.uk/software/1017782/superopsai?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1017782/superopsai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pl | | ----- ## Structured Data