---
description: Discover the benefits and disadvantages of AWS Systems Manager.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AWS Systems Manager Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [AWS Systems Manager](/software/1017263/aws-systems-manager)

# AWS Systems Manager

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> Cloud-based solution that helps enterprises track and resolve operational issues across your AWS applications.
> 
> Verdict: Rated **4.6/5** by 65 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 65 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Amazon Web Services
- **Location**: Seattle, US
- **Founded**: 2006

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Amazon Web Services directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Capacity Management
- Dashboard
- IT Reporting
- Maintenance Scheduling
- Patch Management
- Real-Time Notifications

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [IT Management Software](https://www.capterra.co.uk/directory/10001/it-management/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.capterra.co.uk/software/170018/manageengine-desktop-central) — 4.6/5 (1765 reviews)
2. [Iru](https://www.capterra.co.uk/software/181954/Iru) — 4.9/5 (489 reviews)
3. [PDQ Deploy & Inventory](https://www.capterra.co.uk/software/174535/pdq-deploy) — 4.8/5 (341 reviews)
4. [AWS Management Console](https://www.capterra.co.uk/software/1012579/aws-management-console) — 4.6/5 (100 reviews)
5. [Action1](https://www.capterra.co.uk/software/180609/action1-rmm) — 4.9/5 (238 reviews)

## Reviews

### "An ok product" — 5.0/5

> **Oli** | *16 January 2026* | Marketing & Advertising | Recommendation rating: 5.0/10
> 
> **Pros**: Decent value for money, good customer support, not a difficult learning curve, consistent patch and update management
> 
> **Cons**: Not a lot of complaints, features are helpful and can access remotely. Have not used for a long time but no major issues as of yet.
> 
> Perfectly fine and serviceable, no complaints as of yet. No bugs or glitches as of yet. Fine at what it is needed for.

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### "AWS review" — 5.0/5

> **Luke** | *24 December 2025* | Oil & Energy | Recommendation rating: 7.0/10
> 
> **Pros**: Great for getting HPC capabilities without actually needed the physical infrastructure which is too expensive for a smaller company.
> 
> **Cons**: Pricing can be confusing and the costs the go up quickly. There is also quite a steep learning curve.
> 
> I really liked it, not many competitors' for these kind of tools, and AWS is probably the best I have used.

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### "AWS Review 10/10" — 5.0/5

> **Sam** | *22 August 2025* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: So easy to use and really helps with task management, the features it offers are also second to none
> 
> **Cons**: i really cant find any issues with AWS systems it has been absolutely spot on for all the things I need it for.
> 
> 10/10 the customer support is incredible and I couldnt think of an alternative I would rather use, its amazing\!

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### "AWS System Manager - good choice for managing multiple instances" — 4.0/5

> **Michal** | *17 January 2026* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: The best pros about AWS System manages is that I can manage multiple instance from single place. A lot of businesses use ASW which makes it good tool to learn.
> 
> **Cons**: For a new user the system might be complicated and a lot of time need to be invested in learning it.

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### "Excited for further experience" — 5.0/5

> **Mehakpreet** | *21 August 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: AWS Systems Manager was easy to install and configure, allowing smooth operations and simple management of the different configurations we used for our projects
> 
> **Cons**: There was nothing we disliked—our team loved the interface as it was easy to handle and helped us track updates efficiently.
> 
> My overall experience was very satisfying, as our IT team works with different software systems, and AWS Systems Manager made it much easier to configure, monitor, and track updates across them.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/1017263/aws-systems-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/234696/AWS-Systems-Manager/> |
| en-AE | <https://www.capterra.ae/software/1017263/aws-systems-manager> |
| en-AU | <https://www.capterra.com.au/software/1017263/aws-systems-manager> |
| en-CA | <https://www.capterra.ca/software/1017263/aws-systems-manager> |
| en-GB | <https://www.capterra.co.uk/software/1017263/aws-systems-manager> |
| en-IE | <https://www.capterra.ie/software/1017263/aws-systems-manager> |
| en-IL | <https://www.capterra.co.il/software/1017263/aws-systems-manager> |
| en-IN | <https://www.capterra.in/software/1017263/aws-systems-manager> |
| en-NZ | <https://www.capterra.co.nz/software/1017263/aws-systems-manager> |
| en-SG | <https://www.capterra.com.sg/software/1017263/aws-systems-manager> |
| en-ZA | <https://www.capterra.co.za/software/1017263/aws-systems-manager> |

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