--- description: Discover the benefits and disadvantages of illumend. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: illumend Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Risk Management Software](/directory/30665/risk-management/software) > [illumend](/software/1017144/illumend) # illumend Canonical: https://www.capterra.co.uk/software/1017144/illumend Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/1017144/illumend?page=2) > AI-native COI tracking that reviews certificates and endorsements against your contracts and follows up with partners until gaps close. > > Verdict: Rated **4.7/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses illumend? Construction, commercial real estate, retail and franchise, utilities, manufacturing and transportation teams that collect COIs from third-party partners. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 47 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: illumend - **Founded**: 2009 ## Commercial Context - **Pricing Details**: illumend pricing is quoted based on how many third-party partners you track and which documents you need reviewed. There are two plans: Lite covers certificates of insurance, and Core adds endorsements and other insurance documents. Request a demo for a quote, or use the illumend ROI Calculator to estimate your time savings first. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Compliance Management - Compliance Tracking - Dashboard - Document Management - Monitoring - Operational Risk Management - Risk Assessment - Risk Management - Vendor Management - Workflow Management ## Integrations (3 total) - CMiC - Procore - Yardi Voyager ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Risk Management Software](https://www.capterra.co.uk/directory/30665/risk-management/software) ## Related Categories - [Risk Management Software](https://www.capterra.co.uk/directory/30665/risk-management/software) - [Integrated Risk Management Software](https://www.capterra.co.uk/directory/31545/integrated-risk-management/software) - [Compliance Software](https://www.capterra.co.uk/directory/30110/compliance/software) - [OCR Software](https://www.capterra.co.uk/directory/31459/ocr/software) ## Alternatives 1. [MasterControl Quality Excellence](https://www.capterra.co.uk/software/148577/mastercontrol) — 4.5/5 (580 reviews) 2. [ManageEngine Network Configuration Manager](https://www.capterra.co.uk/software/172274/network-configuration-manager) — 4.5/5 (295 reviews) 3. [Connecteam](https://www.capterra.co.uk/software/153140/connecteam) — 4.6/5 (5322 reviews) 4. [Mitti (by SafetyCulture)](https://www.capterra.co.uk/software/141080/iauditor) — 4.6/5 (356 reviews) 5. [Scrut Automation](https://www.capterra.co.uk/software/1052809/scrut) — 4.9/5 (139 reviews) ## Reviews ### "myCOI review" — 1.0/5 > **Mckinzie** | *17 December 2024* | Construction | Recommendation rating: 3.0/10 > > **Pros**: I liked the accessibility to the software. I could edit, delete, move anything without needing t get ahold of anyone > > **Cons**: Was not a fan of the layout or impressed with the functions offered > > Not pleasant. They were hard to work with, system was a mess ----- ### "City of Las Vegas Business Licensing Review" — 5.0/5 > **Anthony** | *29 March 2023* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: Having one place for our customers to upload their insurance certificate makes tracking insurance certificates much easier. We use to internally file and collect insurance certificates from customers and it was a challenge to collect all of that paper and to effectively track the insuarnce certificates. > > **Cons**: Once you become comforatble using myCOI, the platform is rather easy to navigate through and use. > > My experience with myCOI has been positive. The support from the myCOI team is excellent as they are very quick to respond \[sensitive content hidden\] has been a pleasure to work with as she is very helpful in answering any questions that we have. Also, i often email \[sensitive content hidden\] from the myCOI support team and he is very helpful in responsding as there are times in which we request to expedite the review of a particular insurance certificate and he accomodates the request promptly. ----- ### "Essential to our business" — 4.0/5 > **Joy** | *7 September 2022* | Construction | Recommendation rating: 9.0/10 > > **Pros**: I like that MyCOI allows us to have all of our certificates of insurance in one place along with our compliance data. > > **Cons**: It takes a while for a new user to become acclimated to the software. We have additional training documents to help with transitioning new users to the system. > > Overall, my experience with MyCOI has been great. We have had hiccups, but they have always been addressed immediately to our satisfaction. ----- ### "Review" — 3.0/5 > **Dana** | *15 September 2022* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: Not sure, still getting use to using. Over time, certain it will be easy to use and navigate. > > **Cons**: Not sure, still getting use to using. Somewhat confusing at times. > > Customer service is always available and willing to assist. ----- ### "How MyCOI has made our School Division Less Risky\!" — 5.0/5 > **Steve** | *3 April 2023* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The ease of use is the most impactful part of the MyCOI program. > > **Cons**: I can't think of anything at this time... it meets all of our expectations. > > I like how we meeting quarterly with our Customer Experience Leader (\[sensitive content hidden\] ) on any new features or if we have any problem areas. I find this extremely helpful. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.uk/software/1017144/illumend?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1017144/illumend) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data