---
description: Discover the benefits and disadvantages of Sinch.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sinch Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Sinch](/software/1016253/sinch)

# Sinch

Canonical: https://www.capterra.co.uk/software/1016253/sinch

> Sinch helps businesses reach customers by SMS, voice, email, and verification, all from one reliable, globally connected platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Sinch?

Businesses of any size that need to reach customers by SMS, voice, email, or verification codes, from small teams sending order updates to global enterprises running large campaigns.

## About the vendor

- **Company**: Sinch

## Commercial Context

- **Pricing Details**: Please contact Sinch for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Belgium

## Features

- Activity Dashboard
- Alerts/Notifications
- CRM
- Chat/Messaging
- Communication Management
- Content Management
- Email Management
- Engagement Tracking
- Interaction Tracking
- Live Chat
- Multi-Channel Communication
- Reporting/Analytics
- Template Management
- Third-Party Integrations
- Visual Analytics

## Integrations (11 total)

- Adobe Campaign
- Adobe Journey Optimizer
- Emarsys
- HubSpot CRM
- HubSpot Sales Hub
- SAP S/4HANA Cloud
- SAP Sales Cloud
- Salesforce Marketing Cloud
- Salesforce Service Cloud
- Shopify
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)
- [Conversational Marketing Software](https://www.capterra.co.uk/directory/31562/conversational-marketing-platform/software)
- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)
- [Cloud Communication Platform](https://www.capterra.co.uk/directory/31362/cloud-communication-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1787 reviews)
2. [Sinch Engage](https://www.capterra.co.uk/software/187336/sinch-engage) — 4.4/5 (44 reviews)
3. [Mobile Text Alerts](https://www.capterra.co.uk/software/152417/mobile-text-alerts) — 4.5/5 (86 reviews)
4. [Haber Chat](https://www.capterra.co.uk/software/1067133/haber-chat) (0 reviews)
5. [Freshchat](https://www.capterra.co.uk/software/158117/freshchat) — 4.2/5 (151 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1016253/sinch)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/233798/Sinch/> |
| en-AE | <https://www.capterra.ae/software/1016253/sinch> |
| en-AU | <https://www.capterra.com.au/software/1016253/sinch> |
| en-CA | <https://www.capterra.ca/software/1016253/sinch> |
| en-GB | <https://www.capterra.co.uk/software/1016253/sinch> |
| en-IE | <https://www.capterra.ie/software/1016253/sinch> |
| en-IL | <https://www.capterra.co.il/software/1016253/sinch> |
| en-IN | <https://www.capterra.in/software/1016253/sinch> |
| en-NZ | <https://www.capterra.co.nz/software/1016253/sinch> |
| en-SG | <https://www.capterra.com.sg/software/1016253/sinch> |
| en-ZA | <https://www.capterra.co.za/software/1016253/sinch> |

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