--- description: Discover the benefits and disadvantages of Vrbo. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Vrbo Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/30616/vacation-rental/software) > [Vrbo](/software/1015882/vrbo) # Vrbo Canonical: https://www.capterra.co.uk/software/1015882/vrbo Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/1015882/vrbo?page=2) > Cloud-based solution that enables businesses to list and manage rental properties, bookings, listings, customers, and more. > > Verdict: Rated **3.9/5** by 111 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 111 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Expedia Group ## Commercial Context - **Pricing Details**: Please contact Expedia Group directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, Dutch, English, Finnish, French, German, Greek, Italian, Japanese, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: United States ## Features - Channel Management - Property Management ## Support Options - Email/Help Desk ## Category - [Vacation Rental Software](https://www.capterra.co.uk/directory/30616/vacation-rental/software) ## Alternatives 1. [Hostaway](https://www.capterra.co.uk/software/152433/hostaway) — 4.8/5 (1623 reviews) 2. [Lodgify](https://www.capterra.co.uk/software/131924/lodgify) — 4.5/5 (1311 reviews) 3. [Guesty](https://www.capterra.co.uk/software/159377/guesty) — 4.4/5 (485 reviews) 4. [Guesty Lite](https://www.capterra.co.uk/software/169863/your-porter-app) — 4.7/5 (548 reviews) 5. [Breezeway](https://www.capterra.co.uk/software/186514/breezeway) — 4.6/5 (196 reviews) ## Reviews ### "One of the best apps of its type" — 4.0/5 > **Tommy** | *4 July 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The filter options are very good and the ability to favourite options you are considering makes it easy to return to them > > **Cons**: If you view listing by 'map' then it can sometimes be a bit difficult to use and select the ones you want to bring up on mobile. Overlap and it still shows the properties which aren't available/don't match your filters. > > Very good and an easy user experience compared with other apps and online cottage/holiday booking sites, Managing trips and the One Key integration is a positive. ----- ### "Vrbo is a great hospital destination" — 5.0/5 > **ITORO** | *10 December 2025* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: with Vrbo travel hotel reservations gets easier with great customer support and flexible policies and payments processes. > > **Cons**: Sometimes looks like a clone of other expedia related products. And lacks some forms of originality aside from its unique colour themes > > With Vrbo, I was able to get reservations confirmed within 24 hours and got almost instant customer support for post reservation request. ----- ### "VRBO is top tier, with potential to improve further" — 5.0/5 > **Arka** | *20 May 2025* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: I like that VRBO has a similar interface to many other travel sites, likely because they are owned by the same parent company. I have never had issues in communicating with VRBO support. I prefer this company over Airbnb due to better business practices and experiences overall. > > **Cons**: The prices displayed for each listing include fees, but never taxes. It's always a necessity to click on the listing itself to see the final price. This is also an issue with many other travel accommodation websites that I wish did not exist. > > Overall, aside from the challenging aspect of having to compare multiple units by opening multiple tabs, VRBO is extremely useful for booking travel accommodations. I think they would highly benefit from a comparison tool in their website. ----- ### "Reality check with hopeful expectations\!" — 1.0/5 > **Jim** | *10 January 2026* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: They first took our call but as yet there has been no response since our last conversation with them. > > **Cons**: No follow up from host or VRBO. We have reached out to both parties on numerous occasions but neither taking responsibility. > > Regarding my reservation at Property 3702532 (Unit ID 4276677), booked Jan 7–Mar 4, 2026 for 2 adults: Upon arrival, the unit did not match the Vrbo listing and was not in acceptable condition. There was an odor of mold/grease, the floor was slippery, furniture was stained and ripped, kitchen cabinets had grease/lint buildup, and the A/C unit was unsecured with exposed wiring. A TV was mounted over the window in an improvised way. Photos are attached showing the condition and misrepresentation. Additionally, we did not receive the address or access code until 4:15 PM, after check-in time, and only after contacting the host. Due to these issues, I am requesting a resolution/refund. Please confirm receipt and advise on next steps. Photos attached. ----- ### "Good Tech, Bad Customer Support" — 2.0/5 > **Steve** | *21 July 2026* | Real Estate | Recommendation rating: 3.0/10 > > **Pros**: I thought it was pretty intuitive to use the platform itself. I enjoy the automation and repeatability within the platform. > > **Cons**: Customer support. Takes forever to get attention to a matter, long wait times on the phone (and email), and they do not provide resolution to the actual stated problems. It's more of a numbers game of hitting ticket close rates versus actually resolving issues. > > Mediocre and I would recommend diversifying to include usage of other tools beyond VRBO. The customer support leaves a lot to be desired when working with VRBO. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.uk/software/1015882/vrbo?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1015882/vrbo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data