What Is Rocketlane?

Trouble onboarding new customers? Rocketlane is a purpose-built customer onboarding software that helps you hit your onboarding goals, shortens time to value & delivers a 5-star experience. Bye-bye churn!

Rocketlane brings project management, document collaboration, and communication together with a one-of-its-kind unified workspace that improves visibility, brings consistency in your methodology and elevates Customer Experience. Start your free trial today.

Who Uses Rocketlane?

Running customer-facing projects for teams of all sizes and types: big, small, and cross-functional. Must for SaaS businesses, IT Services, System Integrators, and Marketing Agencies.

Where can Rocketlane be deployed?

Cloud, SaaS, Web-based

About the vendor

  • by Rocketlane Corp
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, British Indian Ocean Territory, Canada, India, Singapore and 3 others

Languages

English

Rocketlane pricing

Starting Price:

US$19.00/month
  • Yes, has free trial

Rocketlane offers a free trial. Rocketlane paid version starts at US$19.00/month.

About the vendor

  • by Rocketlane Corp
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, British Indian Ocean Territory, Canada, India, Singapore and 3 others

Languages

English

Rocketlane videos and images

Rocketlane video
Rocketlane Software - List of customer onboarding or other client projects along with status, deep previews into progress, customer sentiment, and more. - thumbnail
Rocketlane Software - Create detailed project delivery tasks and milestones, help content, responsibilities, timelines, visibility, and more as part of project templates. - thumbnail
Rocketlane Software - Showcases the blueprint for execution - phases, tasks, milestones, responsibilities, visibility, due dates, and timeline view options, and a "Presentation Mode" to interactively present all these to clients with ease. - thumbnail
Rocketlane Software - All-in-one white-labeled client portal that combines project management, personal tasks, document collaboration, and messaging communication into a single modern experience that is easily accessible through magic links. - thumbnail
Rocketlane Software - Add templated Rocketlane documents, or embed documents from Gsuite, Figma, calendly, and many other sources, to live collaborate and track work emerging from documents. - thumbnail

Features of Rocketlane

  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Behaviour Tracking
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Churn Management
  • Communication Management
  • Community Management
  • Content Creation
  • Content Management
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Gamification
  • Live Chat
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third Party Integrations
  • Video Support
  • Visual Analytics
  • Widgets
  • Workflow Management

View full list of Customer Engagement Software

  • API
  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • CRM
  • Chat/Messaging
  • Churn Management
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Contact Management
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Drag & Drop
  • Email Management
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Health Score
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • NPS of Customers
  • Onboarding
  • Performance Metrics
  • Real Time Data
  • Real Time Notifications
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Revenue Management
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Usage Tracking/Analytics
  • Widgets
  • Win / Loss Analysis
  • Workflow Management

View full list of Customer Success Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asynchronous Learning
  • Audience Targeting
  • Behaviour Tracking
  • Blended Learning
  • Communication Management
  • Content Creation
  • Content Library
  • Content Management
  • Contextual Guidance
  • Customer Experience Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Data Quality Control
  • Employee Onboarding
  • Engagement Tracking
  • Event Triggered Actions
  • Gamification
  • In-App Training
  • Interactive Content
  • Knowledge Base Management
  • Launch Management
  • Learning Management
  • Monitoring
  • Multi-Language
  • Performance Metrics
  • Progress Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Self Service Tools
  • Self-Learning
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third Party Integrations
  • Training Management
  • User Onboarding
  • Visual Analytics
  • Workflow Management

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  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Attendance Tracking
  • Benefits Management
  • Calendar Management
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Database
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Self Service
  • Feedback Management
  • HR Management
  • Job Description Management
  • Learning Management
  • Leave Tracking
  • Mentorship
  • Orientation Workflow Management
  • Payroll Management
  • Performance Management
  • Real Time Reporting
  • Recruitment Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Service Portal
  • Sick Leave Tracking
  • Task Management
  • Third Party Integrations
  • Time Off Requests
  • Training Management
  • Workflow Management

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Client Portal
  • Collaboration Tools
  • Customisable Reports
  • Customizable Fields
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Expense Tracking
  • Forecasting
  • Gantt/Timeline View
  • Invoice Management
  • Monitoring
  • Multiple Projects
  • Performance Metrics
  • Portfolio Management
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Resource Allocation & Planning
  • Resource Management
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

View full list of Professional Services Automation Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Billing & Invoicing
  • Budget Management
  • Calendar Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Cost-to-Completion Tracking
  • Customisable Templates
  • Document Management
  • Document Storage
  • Drag & Drop
  • File Sharing
  • Gantt/Timeline View
  • Idea Management
  • Issue Management
  • Kanban Board
  • Milestone Tracking
  • Multiple Projects
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritisation
  • Progress Tracking
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Project Tracking
  • Resource Management
  • Risk Management
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Workflow Management

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  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Cost-to-Completion Tracking
  • Customisable Reports
  • Customisable Templates
  • Deadline Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • Gantt/Timeline View
  • Issue Tracking
  • Kanban Board
  • Milestone Tracking
  • Multiple Projects
  • Percent-Complete Tracking
  • Prioritisation
  • Progress Tracking
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Projections
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Resource Management
  • Role-Based Permissions
  • Status Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Clock
  • Workflow Management

View full list of Project Tracking Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Business Process Automation
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Tracking
  • Configurable Workflow
  • Customisable Dashboard
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Monitoring
  • No-Code
  • Progress Tracking
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
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Reviews of Rocketlane

Read all 19 reviews

Average score

Overall
4.7
Ease of Use
4.6
Customer Service
4.8
Features
4.5
Value for Money
4.7

Reviews by score

5
14
4
5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Mohd S.
Mohd S.
HR Tech Executive in India
Verified LinkedIn User
Human Resources, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Rocketlane - To the Moon!!!!!

5 2 months ago New

Pros:

The user experience of Rocketlane is one most fascinating thing about the product and also UI is one of the best that one would come across.

Cons:

Nothing as of now since this is one of the best product that I have come across.

Pooja T.
Director in India
Human Resources, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Best Application for Project Tracking

5 2 months ago New

Comments: Overall experience with team really good, i think less than 1 week we did the implementation. Rocketlane team has also given training to team. Great job [SENSITIVE CONTENT]

Pros:

There are various things which i liked in the application - Private space which i can use for actionable within team, same is not visible to client - Use this application to have conversation with client (chat tool too) - Easy to attach documents - Project also have sub task activities (Child -Parent relation) - Overall project status with delay activities - Reminders for the project (next and delayed task) - Play with % of completion with task and subtask and many more

Cons:

Nothing as such but yes, i must say i wanted more charts and reports

Alternatives Considered: OneHash

Reasons for Switching to Rocketlane: Rocketlane able to cater our requirement and product is user friendly.

Aditya N.
Aditya N.
Implementation Manager in India
Verified LinkedIn User
Internet, 1,001-5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Rocketlane is NO RocketScience

4 3 months ago

Comments: Good, easy to use software.

Pros:

Easy of use Customer Support Visibility for customers

Cons:

Nothing really. It would be helpful to have a team for adoption of the software in the customers ecosystem.

Alternatives Considered: GuideCX

Jeff B.
CEO in US
Computer Software, 11-50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Tool for Client Onboarding

5 4 weeks ago New

Comments: The team has been amazing to work with.

Pros:

Rocketlane has all of the core features you would expect from an implementation provider, and then some. I especially like the Magic Link sign on process, and the ability to add Spaces, where you can collaborate further with users.

Cons:

We are looking forward to further customization abilities with the platform.

Alternatives Considered: Asana and Baton

Reasons for Switching to Rocketlane: easy end-user experience, and more client implementation features/functionality than others

Guirec L.
Implementation Manager in Germany
Information Technology & Services, 51-200 Employees
Used the Software for: 1-5 months
Reviewer Source

A powerful project management tool - ideal for SaaS OnBoarding projects

5 2 months ago

Comments: We are using Rocketlane to accelerate our customer's onBoarding projects and facilitate issue managements with existing clients.

Pros:

I really like the Presenter mode, which allow me to show my customers what the project is going to look like, within a synthetic view. I also love the possibility to generate status reports directly from the tool, with a simple click & drop of recently completed or blocked tasks.

Cons:

I use project phases for projects with clearly defined tasks but I'm currently missing the opportunity to define custom tags to easily build group of tasks later inside the Kanban board for example