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What is CloudBlue?

CloudBlue solves the complex reality of subscription and billing management through a centralized platform. Gain complete visibility and unify billing processes to enable workflow automations and reduce the risk of calculation errors. Control the full subscription lifecycle and ensure invoices reflect all product usage changes across networks and geographies.

Who Uses CloudBlue?

Mid-market & enterprise businesses. SaaS, IaaS, PaaS, Multi-Country, Multi-tier Marketplaces, Subscription Commerce, Telecomm, Managed Service Providers, Distributors & Technology vendors.

CloudBlue Software - Resellers and Customer Self Portal
CloudBlue Software - Whitelabel Marketplace for XaaS

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Reviews of CloudBlue

Average score

Overall
4.7
Ease of Use
4.0
Customer Service
4.4
Features
4.5
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
70%
4
25%
3
5%
Sasa
Sasa
Cloud Consultant in Serbia
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The most feature-rich Cloud Commerce platform on the market

5.0 3 years ago

Comments: Our experience with CloudBlue dates back to the product's early versions, and we have had the benefit of following the platform's development and enhancements as well as growing with the CloudBlue ecosystem. For the past 8 years, we have been assisting CloudBlue customers in accelerating GTM and achieving a faster ROI through our partnership with CloudBlue.

Pros:

As a system integrator, our company has been dealing with various cloud commerce platforms and marketplaces. Across the market, CloudBlue, with both Connect and Commerce products, represents one of the most mature platforms out there. Feature wise, the most versatile platform for selling and distribution of cloud services, providing all features needed by the service providers.

Cons:

With high level of features, onboarding and learning period is longsome, which can be a challenge for companies that are starting to use CloudBlue. On the other hand CloudBlue Connect provides a subset of the Commerce features with emphasis on the simple integration and flexibility for adoption by the service providers, distributers and vendors.

Cristina
Product Manager in Spain
Telecommunications, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Cloudblue in Telefonica

4.0 3 years ago

Comments: Cloudblue platform allows our company to sell customers a portfolio of cloud, cybersecurity and IoT products in 9 countries in Europe and America. It reduces the complexity of managing different vendor provisioning interfaces, CRM and billing systems.

Pros:

The features I value most of the product are: - Ease to integrate new products - Flexibility in configuring business models - Multitenant capability, one global catalog that can be customized for operator, segment or reseller - Open interface that allows to integrate with legacy billing and CRM systems

Cons:

- Catalog and prices are not easy to configure and it is a very manual task - There is no multicurrency support yet

Magda
IT Business Relationship Supervisor in Greece
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

cloudblue review

3.0 3 years ago

Pros:

supports various functionalities, coverring multiple use cases

Cons:

often technical issues and difficulties in onboarding new products

Ben
Cloud Sales Manager in Israel
Business Supplies & Equipment, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

CloudBlue 10 Year Review

4.0 3 years ago

Pros:

we have been working with CloudBlue for 10 year now. we could not get to where we are today if not with a platform that combines all of the following features: 1. Billing system. 2. Provision system. 3. Subscription managment. The platform give the providers the option of giving the costumer a CP a manage is whole IT . We also provide ISP service via the system and managed 10s of thousends of costumers with ease.

Cons:

Every change of the platform is not smooth and some of the new APIs is having trouble. Feature request is long and sometimes there is no solution. Dong give the option to change the CP and the Marketplace beyond what is provided.

Rik
Cloud Services Director in UK
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

CloudBlue for Cloud Distribution

5.0 3 years ago

Comments: Overall we are very happy with the platform. The customer facing features are really good and it helps us to simplify the customer experience from purchasing licences to managing billing.

Pros:

The platform provides a great interface for our customers to be able to buy software licences, manage customers and view their invoices. The design is clean and intuitive so new users are able to get up to speed quickly with limited training from us.

Cons:

The back end of the platform is less easy to use which can make administration difficult. This particularly impacts the deployment of new vendors to the marketplace as there are many steps which need to be followed which aren't always logical.