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What is Microsoft Intune?

Microsoft Intune Core Capabilities is a cloud-based unified endpoint management solution that provides organizations with cross-platform management of endpoints across Windows, Mac, iOS, Android, and Linux operating systems. The solution offers built-in endpoint security features like automatic threat detection and remediation, as well as mobile application management capabilities to help protect data without requiring full device enrollment.

Who Uses Microsoft Intune?

IT professionals, small and midsize businesses

Microsoft Intune Software - 1

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Reviews of Microsoft Intune

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
3.8
Features
4.5
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
61%
4
36%
3
3%
Binny
Binny
Assistant Professor & Researcher in India
Verified LinkedIn User
Civil Engineering, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

It really enables us with BYOD in mobile devices!

5.0 2 years ago

Comments: So coming to my personal usage, I am a user and not an administrator for this product implementation at my company, so I come under the target audeince who actually consumes this service. My company allows me to use my corporate email ID in my handheld devices only when I register my device as trusted from company portal (name which is displayed in store listing). I have pleasant experience so far and no cons found.

Pros:

I just love the way it integrates with the native features of Windows operating system. And honestly it is one of the best suited Identity management tool for enterprices. One of the most enhanced privacy controls can be achieved by this Intune Portal, and main point is that stays continuosly patched with latest updates from Microsoft. Not just their leadership or sales, but also support team is amazing for this platform.

Cons:

No cons as of now, I love their service, but as a user I feel little concerned about my data sharing capacity when it is downloaded in the mobile devices. It would be very helpful if admin could share more details on what is being monitored when it is installed.

Jacqueline
Director of Technology in US
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Microsoft Intune for seamless device deployment and management

5.0 2 months ago New

Comments: Our overall experience with Microsoft Intune is extremely positive. We have been a user for four years and have no plans to even consider any other option for deployment and management of our Windows devices. I love that Intune is included in our educational licensing and is not another separate subscription that I have to keep track of.

Pros:

When we realized that we needed a powerful and efficient way to deploy and manage devices amid the Covid crisis with all of our faculty and staff working from home, Intune was the clear winner! We looked at a few other MdM options but they fell short on either price or functionality or both. I love that you can manage everything through the Microsoft Admin portal and deploying devices through Autopilot is a great time saving feature that allows us to put a lot of the mundane tasks back on the user without fear that something will go wrong configuration or security wise. The user also knows they are getting a brand new device because it ships directly to them and they run through the OOBE.

Cons:

We decided to use the Fastrack option for initial deployment of Intune. I did not have the best experience with the Fastrack vendor because of the latency with communication. I can't rate whether or not the Fastrack option would have helped us with the deployment because I went ahead and jumped in on my own.

Luca
System Engineer in Italy
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful but incomplete endpoina manager solution

3.0 2 years ago

Comments: MEM lets you manage all the devices in the Company. It is usefully to deploy SW and configurations to all platform. The console is not so user friendly and sometimes shows duplicated configurations because of the migrations to new features made by Microsoft: in this case it is not always simple to understand which kind of configurations should be used and when. The console menus are continuously changing and this makes confusion to the customer. The synchronization of the devices is not realtime, even if you click on "Sync" button. Microsoft support is very poor.

Pros:

The solutions can manage all the OSes with full sets of features related to device configurations and security features.

Cons:

The console is not user friendly and changes too much frequently.

Derek
IT in US
Nonprofit Organization Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Powerful with Light touch

5.0 last month New

Pros:

I love the ease of enrollment, with the use of Autopilot we can setup a new computer quickly.

Cons:

The syncing of policies is a bit slow, the targeting of devices is always done by group and you cannot target a specific device for software install or policy just by the device name

Karan
Cybersecurity engineer in Canada
Accounting, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great Product for endpoint management

4.0 4 months ago

Pros:

security settings for endpoints, manage compliance on devices

Cons:

enrollment process is time consuming and complex