--- description: Discover the benefits and disadvantages of Klarna. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Klarna Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Headless eCommerce Platforms](/directory/32175/headless-ecommerce-platform/software) > [Klarna](/software/1013330/klarna) # Klarna Canonical: https://www.capterra.co.uk/software/1013330/klarna Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/1013330/klarna?page=2) > Payment processing platform for businesses to manage customers' checkout experiences using marketing banners, on-site messages and more > > Verdict: Rated **3.7/5** by 103 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 103 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Klarna ## Commercial Context - **Pricing Details**: Contact Klarna directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Sweden, United Arab Emirates, United Kingdom, United States ## Features - Data Security - Debit/Credit Card Processing - Electronic Payments - Mobile Access - Mobile Payments - Multi-Channel Marketing - Multiple Payment Options - Payment Fraud Prevention - Payment Options - Reporting/Analytics - Third-Party Integrations ## Support Options - FAQs/Forum - Knowledge Base - 24/7 (Live rep) ## Category - [Headless eCommerce Platforms](https://www.capterra.co.uk/directory/32175/headless-ecommerce-platform/software) ## Related Categories - [Headless eCommerce Platforms](https://www.capterra.co.uk/directory/32175/headless-ecommerce-platform/software) - [eCommerce Software](https://www.capterra.co.uk/directory/3/ecommerce/software) - [B2B eCommerce Platform Software](https://www.capterra.co.uk/directory/31821/b2b-ecommerce-platform/software) - [Subscription Management Software](https://www.capterra.co.uk/directory/31657/subscription-management/software) - [Shopping Cart Software](https://www.capterra.co.uk/directory/30848/shopping-cart/software) ## Alternatives 1. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (2063 reviews) 2. [PayPal](https://www.capterra.co.uk/software/179251/paypal) — 4.6/5 (26606 reviews) 3. [Venmo](https://www.capterra.co.uk/software/182159/venmo-) — 4.7/5 (9302 reviews) 4. [Stripe](https://www.capterra.co.uk/software/123889/stripe) — 4.6/5 (3371 reviews) 5. [Square Payments](https://www.capterra.co.uk/software/170278/square-payments-processing) — 4.7/5 (2706 reviews) ## Reviews ### "Klarna made shopping way too easy." — 5.0/5 > **Leo** | *9 April 2026* | Machinery | Recommendation rating: 9.0/10 > > **Pros**: Oh, where to start… I get to spend money I don’t have now and panic about it later. Brilliant app, easy payments, and somehow they make debt feel… fun. Cheers, Klarna\! > > **Cons**: Well, my bank account didn’t exactly throw me a party. Also, being reminded I owe money when I’ve conveniently forgotten… super fun. Oh, and late fees – because who doesn’t love a surprise bill?” > > Overall? Klarna is like a cheeky mate who buys you drinks you can’t afford – thrilling, a bit stressful, but oddly satisfying. Smooth app, flexible payments, and enough reminders to make you question your life choices. Would I do it again? Probably… with a stiff drink in hand. ----- ### "A new way to pay" — 5.0/5 > **Jamie** | *25 July 2026* | Building Materials | Recommendation rating: 7.0/10 > > **Pros**: Klarna offers a smooth, user-friendly checkout experience with flexible payment options that make it easier to manage purchases. The app is intuitive, provides clear payment schedules and reminders, and integrates with a wide range of retailers. Security features and purchase tracking add confidence, while account management is straightforward. The service is generally transparent about fees when payments are made on time, making it a convenient option for budgeting larger purchases. > > **Cons**: Late payment fees and missed instalments can add up quickly if you're not careful, so it's important to keep track of payment dates. Customer support response times can sometimes be slower during busy periods, and resolving disputes with retailers may take longer than expected. While the app is easy to use, the availability of payment options can vary between retailers, which can occasionally be confusing. > > My overall experience with Klarna has been very positive. The platform is easy to use, offers flexible payment options, and makes managing purchases straightforward through its well-designed app. Payment schedules are clearly displayed, reminders help avoid missed instalments, and the checkout process is quick across a wide range of retailers. Security and account management are strong, giving confidence when making purchases. While customer support can sometimes take longer during busy periods and payment options vary by retailer, Klarna provides a convenient and reliable way to spread the cost of purchases when used responsibly. ----- ### "Makes shopping for big items much more affordable" — 5.0/5 > **Verified Reviewer** | *21 April 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The best thing about klarna is the pay in 4 option because it makes bigger purchases feel way more manageable without having to pay interest like a credit card. I also really like the browser extension and the app interface because it lets you create a one time ghost card to shop basically anywhere even if the store doesnt officially partner with them. It makes the whole shopping experience feel a lot more modern. > > **Cons**: The customer support can be a bit of a headache if you have to return an item and the merchant is taking their time. > > Overall i have had a great experience using klarna for my online shopping. Its been super helpful for breaking up the cost of clothes or electronics into smaller chunks that fit my budget better. The app is really easy to navigate and I like that it sends me reminders before a payment is due so I dont accidentally miss one. It definitely makes me feel more in control of my spending as long as I dont overdo it with too many orders at once. ----- ### "Paying Interest-free for 3 months is helpful" — 5.0/5 > **Amile** | *24 February 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The 3 installment or pay in 30 days option interest free is a great way to get that item you wanted that is a bit over your monthly spending budget. Paying over 3 months is helpful. > > **Cons**: I think some of the shops are still not using Klarna but it’s getting there. As Klarna is becoming so popular, I wouldn’t be surprised if all of the shops will opt to use their payment platform. > > It has been great when you have to manage your monthly spending budget. I get to spread a costly item over 3 months. And I am able to get a luxury item because of Klarna knowing I will get it paid for 3 months only. Just making sure I am not spending on the next 2 months. So then I get to splurge myself 4 times a year. Girl math. Ha ha ----- ### "Great to use if you know you can pay back easily - dont get trapped into ordering more than you can afford." — 3.0/5 > **Charlie** | *21 February 2025* | Health, Wellness & Fitness | Recommendation rating: 4.0/10 > > **Pros**: Really easy to use and available on alot of shopping experiences. Enables you to pay when you cant afford. > > **Cons**: Negatively affects your credit score, easy to get into debt without realising. > > Easy to use and recommend if you know you can easily pay off the money. But I do think people need to be careful about splitting payments if its not necessary as it does affect credit. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.uk/software/1013330/klarna?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1013330/klarna) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data