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iPlum
What is iPlum?
iPlum is a business communication software that provides a separate phone line with secure messaging, calling, voicemail, phone tree and call routing features. The software enables encrypted texting and calling with options like setting business hours, call recording, automated replies, and integration to streamline team communication. iPlum aims to simplify and secure professional communication by separating work and personal calls and texts.
Who Uses iPlum?
iPlum is used by business of all sizes who need a reliable calling and texting solution. Your business can be healthcare, financial, sales, customer service, real estate, hospitality and more.
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Reviews of iPlum
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Great HIPAA-Compliant Option for Small Practices
Pros:
I appreciate iPlum taking HIPAA-compliance and BAA's seriously. I was able to meet my need for a business number and secure text options without having a carry a second cell phone with me. It is a simple app. I was not looking for something complex and did not want to pay a lot of money. iPlum was the best option for me.
Cons:
I wish I could have fax capability with this service. I also wish I could port an existing number from a competitor (FreedomVoice) because that company will not execute a BAA and I do not want to lose a number I have had for almost 20 years.
HIPAA-compliant calling & texting for clinical research
Pros:
For several months, we have been using iPlum at our clinical research group to easily call and text patients. Before we heard about iPlum, it was hard to reach our patients. We couldn’t text them on our phones because of HIPAA compliance requirements. Once we started using iPlum, we could conveniently communicate with them while keeping their privacy too. The patients have been able to respond quickly as well, which speeds up our work.
Cons:
I wish I could add multiple iPlum numbers on one phone. That would be pretty helpful.