17 years helping British businesses
choose better software

What is Big Cartel?

eCommerce solution that offers custom themes, inventory tracking, bulk editing, shipment tracking, and more.

Who Uses Big Cartel?

Not provided by vendor

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Big Cartel

Big Cartel

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Reviews of Big Cartel

Average score

Overall
4.2
Ease of Use
4.4
Customer Service
3.6
Features
3.7
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
53%
4
13%
3
33%
Verified Reviewer
Verified LinkedIn User
Mechanical or Industrial Engineering, Self Employed
Used the Software for: 1+ year
Reviewer Source

Build Business Shop for Easy and FREE!

5.0 2 years ago

Comments: I have one shop on Big Cartel, I made it super easy and super fast. And all that for FREE!

Pros:

Easy to make, easy to add products, 5 free sites.

Cons:

You are limited only to 5 products on your shop.

Albert
Finance Manager in Malta
Arts & Crafts, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Best Software for a Start-up Small Business Wishing to Start Online Selling

5.0 2 years ago

Comments: Big Cartel has helped us build our online shop for our business. Starting from just 5 items on the free version to having more than 250 items listed on our website. Customers never had any issues when placing orders and the software is also very well priced. Really recommended!

Pros:

Big Cartel has been the best software that I found in order to start selling products online from our business. The fact that it is free of charge for listing the first 5 products enabled us to assess the quality of the software without having to pay for any subscription. After seeing that it was helping our business to grow, we eventually subscribed and we are very satisfied with the result. Great Value for Money!

Cons:

The only issue that I face sometimes is that when I access Big Cartel on my phone and navigate from the Products Page to the Orders Page or vice versa, the software logs me out and I would need to sign in again. This only happens once in a while but other than that I am really satisfied with such software.

Verified Reviewer
Verified LinkedIn User
Arts & Crafts, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Good site to use when you have frequent sales

3.0 last month New

Comments: Big Cartel was used to see how it compared to it's rivalry ecommerce sites, however the free membership is great if you don't really have any products or any variations of the products, then a monthly payment can allow you a slight bit of freedom with more products, and some variation photos but at this point unless you're getting good enough results with marketing to get the sales, the monthly cost can put you into a negative balance until you start selling more (which is the idea). The quality of the products seem good, and customer service is responsive and helpful.

Pros:

Range of products as well as the quality.

Cons:

Not the best site to use for starting out initially unless you have a small amount of funds to initially waste.

Kirstie
Studio owner in UK
Recreational Facilities & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Big Cartel - easy and cheap

5.0 2 years ago

Comments: I never had to use the help desk as it was so easy to work. Really clear and self explanatory.

Pros:

I used Big Cartel for years and found it cheap and easy to use for clients and for management. It integrates seamlessly with PayPal. I use it less now as I have another system in place that suits better as I need a booking system but for selling stuff I think it's a great system. It's also easy to stop /. start / upgrade as and when you need it

Cons:

For what I used it for I didn't have any dislikes, however I don't use it very much any more as it really only worked for selling stuff (events or products) whereas I need a calendar based booking system.

Ray
Owner in UK
Events Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A good option but check out alternatives before setting up

4.0 last year

Comments: I still use Big Cartel now as all our products are on it although we have reverted to the limited product free option

Pros:

Ease of use and simple to manage products

Cons:

Limited integration and not easy to link with insta

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