Glasscubes

"Glasscubes Intranet/CRM - What a find"

Comments: Our experience with Glasscubes has been an extremely positive one since the moment I first spoke to Craig. He conducted two online presentations, which having sold software for 18 years, I think are some of the best I have had. Clear, concise, informative, in plain english and no hard sell (just let the product do the work for him!). The implementation and on-boarding process is both intuitive and straight forward with lots of support both from the team and from online content, which is excellent. Nothing is too much trouble for our primary contacts. Pound for pound, Glasscubes exceeds expectation and I can only imagine will get better and better. Yes there are improvements that can be made but their 'vote for new functionality' that clients can access will enable them to prioritise and gauge what to do next. We are a team of 13 and the overwhelming feedback has been really positive from the whole company and has made us far more collaborative, centralising all our work and creating a focal point for our company. I very much look forward to working with Glasscubes for many years to come and if they maintain their standards, they will become a real force in this market and a natural choice for small SMEs.

Pros: - Easy of use
- Breadth of Functionality
- Amazing support
- Great supporting documentation
- Cross platform and device availability

Cons: - would like to see smoother integration with MS Office suite (both on PC and Mac). I appreciate refinements to this process are ongoing. Working on a Mac, it this is slightly clunky but really not a deal breaker in anyway.

"Glass Cubes for Shared documents internally "

Comments: It is a good system here has been some bugs but generally, the security and structure is better for our organisation than relying on google drive

Pros: It is an excellent way to store documents by department, and limit access to certain documents by junior staff

Cons: Multiple parties can not edit the same document at the same time as it locks to one user- unlike google docs

"Great for collaborative work!"

Comments: Very pleased.

Pros: If you like that Google Docs allows you to collaborate on a shared document--glasscubes offers the same but with many more functionalities. Being able to write directly into a word document, for instance.

Cons: I would like to be able to receive a digest of changes that have occured rather than turning the notification by email on or off.

"Cheap and cheerful collaboration "

Pros: Ease of set-up and simple cost model. Sharing documents with suppliers is non chargeable license. Fast on boarding

Cons: Poor versioning, real basic desktop UI, poor integration with mobile platforms

"Fantastic Programme"

Comments: The key benefits is that all the documents we need to access and use can all be stored in one place for everyone to access. My life has been made simpler as I have just one place to go to find the information I need. I can also do this on-the-go which is ideal for me as I work away from the office most days.

Pros: The programme is really easy to navigate and the functionality is simple to use. There is also a search facility which I find really useful. I also like the fact that you can communicate easily with colleagues via the message system or leave comments against files to inform others of any changes, etc. This is particularly useful if you work in a virtual network or team. There is also an app that you can download on your phone or tablet so you can access files on the move.

Cons: The only downside I have found is that I need to download documents to edit and then re upload, but that is down to my institution not the programme itself. The system can be accessed on a desktop if you work for an institution which allows it.