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What is SAP Business One?

SAP Business One is designed for all your small and midsize company's needs. The application offers an affordable way to manage your entire business from accounting and financials, purchasing, inventory, sales and customer relationships, and project management, to operations and HR. SAP Business One helps you to streamline processes and gain a greater insight into your business to help drive profitable growth. Let us calculate the cost for your business today!

Who Uses SAP Business One?

SAP Business One is designed specifically for small & midsize businesses active within consumer products, industrial machinery and components, professional services, retail & wholesale distribution.

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Reviews of SAP Business One

Average score

Overall
4.3
Ease of Use
3.9
Customer Service
4.0
Features
4.3
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Joel Neil
Joel Neil
Specialist Recruiter in UK
Verified LinkedIn User
Media Production, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

For Automation

5.0 last year

Comments: Real time reporting, fast and efficient, helped a lot during the times when we prepared reporting to managers even in the meetings.

Pros:

Excellent in end to end automation and critical in real-time reporting. Integrates with every SAP product, especially data from Concur transfers easily and smoothly. Haven't seen any mistakes and every transaction can be traced. And on the other hand, getting support from customer service works, also lots of users in forums helps when stuck somewhere.

Cons:

Instead of personalisation, making a default screen for everybody in the same company, and even in the same team would be better. Each time I see another user with same system, it feels like I am using another system. Even the colours may vary, that's frustrating sometimes.

Deserie
Tax Analyst in US
Food Production, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent for consolidating multiple business areas/ reporting

4.0 last year

Pros:

During the closing period, consolidating various business area reports into a single system significantly simplifies the process and reduces the likelihood of errors.

Cons:

Getting accustomed to all the navigation and features proved to be a learning curve. However, I'm uncertain if it's specific to our company's setup, but I find that the system logs me out quite quickly, necessitating multiple logins throughout the day when I use it.

Zyad
Technical IT Support in Jordan
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

SAP Business One ERP

3.0 last year

Pros:

SAP B1 is SAP's most popular and mature SMB ERP product in the market for 18+ years and with over 75000 customers worldwide. available on-premises and hosted, B1 is exclusively distributed by partners and includes broad functionality beyond finance in areas such as CRM, inventory, and MRP.

Cons:

Implementation of B1 can have significant hidden costs including hosting, testing, custom reporting, and significant extra consultancy hours needed for upgrades and updates.

Caroline
SAP B1 Freelancer in Canada
Accounting, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The best ERP solution for SMES and also Larger Companies With Branches

5.0 2 years ago

Comments: I love Sap Business One. It's a great product that I will forever vauch for.

Pros:

- SAP Business One is a system that has been there for many years. It is tried and tested and is a very stable ERP software that has almost all the business functionalities (financials, sales, purchasing, human resources, inventory, MRp, CRM etc) integrated and working together in a single unit.- SAP Business One is also very customizable and easily integrate with many of the other common software solutions in the market- I use Sap Business One to manage my own small airbnb business and its the best thing for my business as long accounting is concerned. As long I make accurate postings on time, I get to report the true reflection of my business and make the right decisions.

Cons:

SAP Business One is not a cheap system but with the right consultant behind your implementation, you will definitely be getting value for your money.

Andrea
Director of Accounting in US
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful but expensive system

5.0 2 years ago

Comments: The system is great, and it can basically do anything you need it to do from a financial perspective if you take the time to customize it to your needs.

Pros:

SAP is a very powerful system with a great deal of capabilities. The problem is that so much customization is needed to get the system to where you want it. The implementation team worked with SAP to customize the system, but without having in-house SAP experts, the customization team didn't know exactly what add-ons and customizations were needed. I think more work is necessary on the front end for businesses and SAP implementation specialists to plan what the company needs SAP to do for them.

Cons:

The system is very expensive and only makes sense for very large companies. All ad-ons are extra, so the original quoted price is vastly different from the price once the system is completely rolled out and implemented. Not enough assistance was provided by SAP in the implementation phase, so we were paying for things that weren't utilized to their full capacity.

TANISH
Business Analyst in India
Computer Software, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

SAP B1 for Process and Discrete

4.0 8 months ago

Pros:

The aspect I appreciate most about SAP B1 is it's comprehensive functionality designed for small to medium-sized businesses, ensure scalability, seamless integration, and user friendly operations.

Cons:

The main drawback of SAP B1 is it's initial complexity for new users and the potential high cost of implementation and customisation.

KERI
Accountant in US
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

perfect for business

5.0 8 months ago

Comments: My overall experience with SAP Business One has been positive. It greatly improved our business operations from accounting and inventory management to sales and reporting.

Pros:

ts comprehensive suite of integrated business management tools. The system offers a wide range of functionalities..

Cons:

The cost of licensing and ongoing maintenance can be a drawback for some organizations..

Zobaida
Sales Engineer in Jordan
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Comprehensive Business Management for Small and Medium Enterprises

4.0 9 months ago

Comments: SAP Business One provides SMEs with a comprehensive and scalable business management solution, offering real-time insights, customization options, and integration capabilities. While the software's upfront costs, complexity, and resource requirements may pose challenges for some businesses, its robust functionality and ability to support growth make it a valuable investment for organizations looking to streamline operations and drive business success. With proper planning, implementation, and support, SAP Business One can help businesses improve efficiency, agility, and competitiveness in today's dynamic business environment.

Pros:

SAP Business One offers integrated modules for various business functions including accounting, CRM, inventory management, purchasing, and sales, providing a comprehensive solution for small and medium-sized enterprises. SAP Business One provides real-time data analytics and reporting capabilities, allowing users to make informed decisions based on up-to-date information, improving agility and responsiveness. Also, SAP Business One integrates seamlessly with other SAP products as well as third-party applications, facilitating interoperability and data exchange between different systems.

Cons:

The software can be complex to implement and configure, requiring specialized expertise and resources. Training and change management efforts may also be necessary to ensure effective adoption by users.

Mallex
Account Receivable in Tanzania
Consumer Goods, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

My Experience with SAP Business one.

4.0 10 months ago

Comments: SAP Business One made me to realize how important ERP softwares are in the consumer-product based companies and how it is better joining more than one department using one software in the organization.

Pros:

I liked most the part of reports generation, it's simple and easy to navigate into a reporting feature and also the ability to track every income and expense transaction you enter the system.

Cons:

Its user interface is not welcoming. Moreover, in creating invoices, it's a bit manual rather than automatic. Here I mean, every single entry have to be entered manually even the date do not automatically change as you change the invoice.To my mind, I think this is a minor issue, so SAP Business one is still doing best in the manufacturing industries and consumer based organization.

Verified Reviewer
Verified LinkedIn User
Construction, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

SAP Number 1!

5.0 7 months ago

Pros:

One thing I really liked about the SAP Business One is that it is reliable for your business documentation. Another feature that is very helpful is that Microsoft SQL Server is available here.

Cons:

For a beginner who don't have a training using this, it will be very hard to learn this SAP Business One on your own.

Becky
Becky
Software Developer in US
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

A powerful enterprise resource planning solution

4.0 2 years ago

Comments: I appreciated the several modules available for use in accurate inventory costing. We required a method to charge incoming containers for Customs, Taxes, Freight, etc. when we imported clothing. It performs admirably in this regard.

Pros:

The ERP system we used was comprehensive, taking care of every facet of our operation from accounts receivable and payable to inventory management, purchasing, sales, and financials. With the help of Business One, we were able to centralize and disseminate information across the company for more informed decision-making.

Cons:

Smaller companies, in my opinion, won't be able to fully benefit from all of the capabilities because they won't have half an FTE to devote to supporting it.

Valeria
Valeria
IT Analyst in Mexico
Verified LinkedIn User
Logistics & Supply Chain, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Robust solution for finances

5.0 2 years ago

Pros:

SAP Business One is a great program to manage finances with. You are able to obtain Reports, manage taxes, and integrate with other systems in a very simple way.

Cons:

I can't think of a con off the top of my head.

Courtney
Courtney
System Administrator in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Superb and trustworthy accounting tool

4.0 2 years ago

Comments: No other program comes close to SAP Business One in terms of functionality, such as the Standard Reports included in the software, the Query generation tool, the Relation map feature, and the customizable dashboard widgets.

Pros:

SAP Business One is a practical application. It's not hard to figure out and will help you get more done in less time. It has great facilities for handling financial transactions, which I appreciate. From the tried and true to the cutting edge, you can skip keeping a journal and instead enter your observations directly into a database.

Cons:

We were restricted by a small number of user licenses and made an effort to expand the system's functionality through the development of add-ons, but these required a long time to plan and even longer to implement across the business. The interface may also be difficult to use for certain people.

Deniz Nur
IT Specialist in Türkiye
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great ERP solution, especially for SMBs

4.0 last year

Comments: We have the capability to streamline and enhance the entire customer interaction process within a single, integrated platform. This includes various tasks such as sending emails, managing customer data, and establishing an efficient order management system, among numerous other functions. SAP offers a comprehensive solution that empowers businesses to seamlessly address these essential aspects of customer engagement, ultimately optimizing their operations and improving overall efficiency.

Pros:

SAP Business One is all-in-one tool for small and medium-sized businesses. It helps you deal with everything from sales and buying stuff to planning, HR, money stuff, safety, and quality control. Plus, it gives each department their own access, so your secrets stay safe, and you don't accidentally mess up important data. It's basically the go-to choice for smaller businesses trying to keep their operations smooth and secure in today's data-focused world.

Cons:

At first, using the system felt like trying to solve a puzzle because it had a few tricky steps to figure out before you could get where you wanted. But here's the cool part: if you put in the time and effort, stayed focused, and just didn't give up, something pretty amazing happened. As you got used to the system and started to understand how it worked, it suddenly felt a whole lot easier and kind of like second nature.And guess what? You started nailing your orders! Everything just fell into place, and you were doing things exactly the way they needed to be done. It was like going from total confusion to becoming a pro at it after going through that learning curve.

George
Program Advisor in Australia
Nonprofit Organization Management, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

SAP Business One is a stable and reliable solution for small and medium sized organizations

5.0 last year

Comments: Overall, this is an ERP investment that is worth your money. Make sure you get the right partner to handle the implementation and make the best use of the system.

Pros:

- We have used SAP Business one for almost 3 years now. It's a comprehensive ERP solution that meets various of our needs. The fact that SAP is a global leader as far as ERPs are concerned, there is great credibility associated with SAP Business One.- It is an all round system that is used across all our departments to manage the various aspects of our organization. Financial management is key. The main financial management aspects like the general ledger, accounts payable, accounts receivable, bank reconciliation and financial reporting work perfectly well.- SAP Business One can perfectly handle the entire sales cycle from CRM stage( Customer relationship management) to the point where you invoice your client for services delivered. At the CRM stage, you can onboard a lead into the system and manage all the activities in a pipeline related to the lead upto the point where they become a customer. Once a lead becomes a customer, you can send them an official quotation after which upon approval and acceptance and making an order, you can can generate the sales order in the system, and eventually when you supply the intended goods, you post a delivery note in SAP together with the sales invoice and later once the customer pays for the goods, you post the incoming payment which marks as the completion on of the sales cycle.

Cons:

SAP Business one can be expensive for some small businesses to afford. Also, the whole process of implementation needs to be driven by the right team of consultants for the implementation to be successful. We are Lucky to have had a good team who would work around the clock to make sure that our implementation was a success.

Aileen
Senior Consultant in Philippines
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Choosing an Enterprise Resource Planning (ERP) software like SAP Business One

5.0 last year

Comments: I cannot think of any problems using SAP Business One but it's always a gain for me as a consultant as this product saves all the companies I implemented to reduce manual processing and improve daily activities when it comes to operations and financial aspects

Pros:

I like most about SAP Business One is how intelligently designed it is and easy to use. SAP Business One has user-friendly configuration that can easily used for entire company and even individual users.

Cons:

I like least about SAP Business One is the HR module, I believe this module can improve more due to luck of functionalities only but still easy to get additional fields and tables if needed as SAP Business One can do customization itself.

Katarzyna
Manager in Ireland
Wholesale, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Review SAP B1 09.08.23 Ireland

4.0 last year

Comments: I love SAP, very useful and amendable software. Best I worked with

Pros:

Extraction from majority of places into excel,pdf. Copying and pasting for uploads. Tracking

Cons:

SAP does not work backwards (none of changes can be applied retrospectivaley). Amending details for Item Master Data sometimes erases other details. Many users can be in this same record at the same time in edit mode - SAP is not tracking it

Rema
Architecture in Jordan
Construction, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

SAP Business One is the best for small businesses

4.0 11 months ago

Pros:

SAP Business One is easy to use, high level of customization, and is not costly.

Cons:

SAP Business One is difficult in integration and limited in database.

Verified Reviewer
Verified LinkedIn User
Oil & Energy, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great Tool for Business Intelligence

4.0 last year

Comments: SAP Business One has transformed the way I manage my tasks.

Pros:

I use SAP Business One for Business Intelligence. I love that I can access my BI data from anywhere, so I can stay on top of my business even when I'm on the go.

Cons:

The price of SAP Business One can be a bit high.

Isam
CFO in Jordan
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

one of the greatest and the most well-known ERP systems in the world

4.0 2 years ago

Pros:

SAP Business One is one of the best ERP systems, it gives many features that help any business type. The billing and invoicing is very smooth and I like the approval cycles it can be done easily and works smoothly so you can approve or reject any transaction anywhere using any device.

Cons:

SAP Business One is not easy to use and hard to learn it has many complex features. The reporting module is somehow complex especially when trying to build advanced and complex reports.

Mohammad
Technical Support in Jordan
Construction, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Best ER for Small Business

5.0 last year

Comments: SAP Business One is one of the best small ERPs.

Pros:

SAP Business One is very flexible in customization, we can customize it to a deep level.

Cons:

SAP Business One contains two points, first, the database used and the HR module is not build-in.

Sekou Djibril
Fondateur Président de CSK in Guinea
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

SAP Business One: A powerful integrated management tool for SMEs

4.0 2 years ago

Comments: SAP Business One is a powerful and complete integrated management software for small and medium-sized businesses. Although it can be required and complex to set up, it offers complete integration of all business functions, scalability and customization according to business needs.SAP Business One offers a wide range of functionality, including accounting, sales, purchasing, inventory, and production, allowing users to manage all of their business processes from one place. Customizable features allow businesses to configure custom reports, dashboards, and workflows to meet their specific needs.However, high costs, complexity, setup time, and reliance on external resources are drawbacks to consider before deciding if SAP Business One is right for an organization. Despite these drawbacks, SAP Business One remains a popular choice for companies looking to improve operational efficiency, productivity, and profitability. In summary, SAP Business One is a solid integrated management solution for SMBs looking to streamline their operations and achieve their business goals.

Pros:

SAP Business One is a leading integrated management software (ERP) that offers a full suite of features for small and medium-sized enterprises (SMEs). Here are some of the major benefits of SAP Business One:Complete integration: SAP Business One integrates all business functions, including accounting, sales, purchasing, inventory and production, into a single platform. This allows businesses to manage all of their business processes from one place, reducing costs and improving operational efficiency.Customizable Features: SAP Business One offers a wide range of features and can be customized to meet the specific needs of each business. Users can configure custom reports, dashboards, and workflows to meet their business needs.User friendliness: SAP Business One is easy to use and has an intuitive user interface. Users can easily navigate the software and quickly access the information they need.Scalability: SAP Business One is scalable and can be scaled as the business grows. Businesses can add additional features as they grow, helping them stay competitive in an ever-changing marketplace.Quality support: SAP offers quality technical support for SAP Business One. Users can contact support for assistance with any issues or questions, which ensures a smooth user experience.In summary, SAP Business One is a robust and customizable integrated management tool that can help SMBs improve their operational efficiency, productivity and profitability.

Cons:

Although SAP Business One is a leading integrated management software for small and medium-sized businesses, there are also some disadvantages to consider. Here are some of the major disadvantages of SAP Business One:High cost: SAP Business One can be reserved for small businesses that have a limited budget. In addition to licensing costs, there may also be additional costs for software customization, training, and maintenance.Complexity: SAP Business One is complex software with many features, which can make it difficult to use for inexperienced users. Training may be required to understand all features and get the most out of the software.Setup Time: Setting up SAP Business One can take time due to the customization and configuration required to meet business needs. This can cause delays and disruptions to the business during the transition period.Dependence on external resources: Small businesses may be dependent on external resources for setting up and maintaining SAP Business One, as they may not have the necessary internal resources. This can increase costs and make the business dependent on third parties.In summary, SAP Business One is powerful integrated business software, but it can also be price-compensating, complex, and require time and resources to set up. Small businesses should weigh the pros and cons before deciding if SAP Business One is the best solution for them.

Dheeraj
Dheeraj
Business Development Manager in India
Verified LinkedIn User
Staffing & Recruiting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic UI and a stable and effective economic system

4.0 2 years ago

Comments: Overall, this programme is nice, although it may be expensive and has a reasonable learning curve. streamlined every procedure and obtained complete responsibility for every single transaction. Process monitoring in real-time and the capacity to obtain useful managerial information. Reports and management reports are often well-liked by business managers.

Pros:

Comparing the program to other local programs, it offers a reasonable price-performance ratio. The solution is quite adaptable and may be tailored to your company plan as well as to each department's unique needs inside your organisation. If you are willing to invest a lot of money over time, your potential to alter for your personal usage is practically endless. Because it seamlessly connects with other SAP systems, it is perhaps the greatest robust, dependable, compliance solution for corporate and large companies.

Cons:

Can be extremely difficult. Searching for a particular report or document may need several steps and be too involved for straightforward reporting. Its main components do not include an embedded HR Module. Instead of adding fees for each upgrade, they ought to incorporate additional features in the base package.

Hammam
Civil Engineer in Jordan
Construction, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

SAP is great ERP system

4.0 2 years ago

Comments: We used this system for a short period of time but it was a new and great experience. SAP was our main entrance to ERP world.

Pros:

As a civil procurement engineer, I like the procurement and supply chain in SAP, it is easy to use and very practical. I like how easily you can make purchase orders from the site far away from the main office and the procurement manager can approve them easily.

Cons:

This software is somehow hard to implement and hard to learn. Also, we had some problems with the consultant and we failed to go live.

Khadir
Cloud Engineer in India
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Best Business solution

5.0 2 years ago

Comments: Excellent solution for enterprise management software requirements.

Pros:

We have a great features with this product. And we have successfully integrated with our existing business solution SAGE ERP as well. Yes we do implement in awscloud as well.

Cons:

If Inventory management and cost control with a single module that will he good thing . Yeah during intigration with Existimg SAge we feel like difficult but it's manageable. Nothing to worry.