---
description: Discover the benefits and disadvantages of Microsoft OneNote.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Microsoft OneNote Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [Microsoft OneNote](/software/1010410/microsoft-onenote)

# Microsoft OneNote

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> Microsoft OneNote is a fully functional digital note taking application which can be used to organize, share and collaborate on ideas.
> 
> Verdict: Rated **4.6/5** by 1983 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Microsoft OneNote?

Students, educators, families, enterprises, frontline workers, nonprofits, schools, developers, IT professionals, and businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 1983 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: US$7.20
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Microsoft OneNote is bought as part of the Microsoft 365 suite.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Chile, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, Ireland, Israel, Italy, Japan, Luxembourg, Netherlands and 13 more

## Features

- Annotations
- Calendar Management
- Collaboration Tools
- Commenting/Notes
- Document Storage
- Drag & Drop
- Meeting Notes
- Notes Management
- Prioritisation
- Reminders
- Search/Filter
- Sub-Task Management
- Task Editing
- Task Management
- Task Tagging
- To-Do List

## Integrations (16 total)

- AutoCAD
- Chegg Internships
- EDUonGo
- Feedly AI
- IFTTT
- Microsoft 365
- Microsoft Excel
- Microsoft Lens
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Word
- OneDrive
- WordPress

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Document Management Software](https://www.capterra.co.uk/directory/30063/document-management/software)

## Related Categories

- [Document Management Software](https://www.capterra.co.uk/directory/30063/document-management/software)
- [Task Management Software](https://www.capterra.co.uk/directory/10030/task-management/software)
- [Note-Taking Software](https://www.capterra.co.uk/directory/33155/note-taking/software)

## Alternatives

1. [Notion](https://www.capterra.co.uk/software/186596/notion) — 4.7/5 (2835 reviews)
2. [Evernote Teams](https://www.capterra.co.uk/software/154969/evernote-business) — 4.4/5 (8254 reviews)
3. [Fusebase](https://www.capterra.co.uk/software/147496/Fusebase) — 4.7/5 (177 reviews)
4. [ClickUp](https://www.capterra.co.uk/software/158833/clickup) — 4.6/5 (4635 reviews)
5. [Box](https://www.capterra.co.uk/software/148766/box) — 4.4/5 (5653 reviews)

## Reviews

### "My Favourite Tool for Staying Organised" — 5.0/5

> **Megan** | *21 August 2026* | Libraries | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft OneNote is one of the best tools I use for document management,  particularly because I have a heavily admin-focused role where keeping information organised and accessible is extremely important. I can draft and develop my work in OneNote without having to worry about losing information, as everything is automatically saved and can be filed and organised exactly how I need it. This makes it much easier to manage large amounts of information and quickly find what I need.&#10;&#10;The collaboration features are also excellent. My team can share a page and contribute our own information, allowing us to work together in real time without having to constantly send documents back and forth. This makes teamwork much more efficient and helps ensure everyone is working from the same information.&#10;&#10;Overall, OneNote has a really positive impact on my productivity. Features such as easy organisation, search, automatic saving, page sharing and the ability to add notes, images, links and other information all make it a flexible tool that fits very well into my day-to-day work.
> 
> **Cons**: The main area I would improve is Microsoft’s customer support. This is more of a general Microsoft issue than something specific to OneNote, as support often directs you to online help pages and guidance rather than providing the opportunity to speak directly with someone who can assist with a specific issue. This can be frustrating when you need more personalised support or are dealing with a problem that is not easily resolved through the available guidance.&#10;&#10;That said, I have experienced very few issues with OneNote itself and therefore have rarely needed to contact customer support, so this has not significantly affected my overall experience with the software.
> 
> My overall experience with Microsoft OneNote has been very positive. It is an easy-to-use and reliable tool that has become a valuable part of my day-to-day work, particularly for managing documents, notes and information.&#10;&#10;It also offers excellent value for money, as it is included within our existing Microsoft bundle, making it a very worthwhile addition without requiring a separate investment. The collaboration features are particularly useful, allowing my team to work on shared pages, contribute information and keep everything in one place. This makes it easier to work together and improves overall productivity.&#10;&#10;Overall, OneNote is a flexible, user-friendly and practical tool that provides a lot of value as part of the Microsoft suite.

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### "A flexible solution - strong syncing, flexible noting and 365 integration" — 4.0/5

> **connor** | *18 April 2026* | Media Production | Recommendation rating: 6.0/10
> 
> **Pros**: A strong app for free-form notes; allowing mixed-media notes (i.e handwritten input, sketches, images and clips etc). Being part of the 365 ecosystem is supports strong collaboration and integration with other MS tools, and provides easy organising through notebooks; sections; pages; tags and more.
> 
> **Cons**: It doesnt feel as well-structured as other dedicated note or KB tools, which could pose a problem i9f seeking explicitly defined databases, rigid workflows or formal information architecture. It is perhaps not the best choice for users seeking strong control over xync behaviour or advanced document formatting, and is stronger as a note capture tool rather than a process, document management and presentation platform.
> 
> it serves as a strong option for flexible, low friction information capture and organisation. it works particularly well for mixed media, collaboration and for environment already embedded in 365/Microsoft.

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### "Excellent note taking tools" — 5.0/5

> **Prachi** | *18 January 2026* | Management Consulting | Recommendation rating: 10.0/10
> 
> **Pros**: Excellent tool to maintain documentation and notes. Multiple books with individual pages help keep in organisation.
> 
> **Cons**: Should be simpler to share notebooks with other members. There should be drawing tools to use for note taking.
> 
> Excellent tool for maintaining and organising documentation and notes. Useful for personal task management. Useful to share information with others.

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### "A neat way to organise work notes" — 4.0/5

> **Nadeem** | *6 December 2025* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: A great way to categorise my notes and group them. it allows me to have multiple pages within a certain section, and easy to duplicate existing notes.
> 
> **Cons**: although there is some level of customisation, it would be better if there was more ability to "draw" such as tables and formatting, similar to excel, visio and power point. being able to "hide" sections or merge would be useful also.
> 
> overall i use this daily as a storage of information and organising my notes as well as key information. there could be room for improvement

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### "OneNote for teams" — 5.0/5

> **Harry** | *5 December 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Microsoft Onenote is used a lot across the agency for collaborating and planning. Really improves our productivity\!
> 
> **Cons**: Sometimes it can be a little bit slower to update when it's been integrated with teams. but mostly is okay\!
> 
> Overall very good\! It helps with sharing notes and meeting agendas across teams and makes for the best space to collaborate

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## Links

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