--- description: Discover the benefits and disadvantages of Microsoft Word. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Word Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Document Generation Software](/directory/31576/document-generation/software) > [Microsoft Word](/software/1010319/microsoft-word) # Microsoft Word Canonical: https://www.capterra.co.uk/software/1010319/microsoft-word Page: 1 / 117\ Next: [Next page](https://www.capterra.co.uk/software/1010319/microsoft-word?page=2) > Document software that enables users to generate and publish documents, collaborate with team members, and more. > > Verdict: Rated **4.7/5** by 2889 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Word? Companies requiring document generation, management and sharing. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 2889 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$9.99 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Microsoft Word is available as part of Microsoft 365 subscription plans, with a free version offering basic features. Paid plans start at $9.99 per month for individuals and go up to $57.00 per user/month for enterprise-level plans. Free trials are available, though details on credit card requirements and trial duration are unclear. Payments are accepted in USD, and pricing is subscription-based, either flat rate or per user. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, Finland, France, Germany, India, Ireland, Israel, Japan, Luxembourg and 15 more ## Features - Access Controls/Permissions - Collaboration Tools - Commenting/Notes - Customisable Templates - Document Capture - Document Management - Document Storage - File Sharing - Full Text Search - Templates - Version Control ## Integrations (12 total) - Adobe Acrobat - Adobe Acrobat Reader - Google Docs - Grammarly Business - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - OneDrive ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Document Generation Software](https://www.capterra.co.uk/directory/31576/document-generation/software) ## Related Categories - [Document Generation Software](https://www.capterra.co.uk/directory/31576/document-generation/software) - [Productivity Software](https://www.capterra.co.uk/directory/30968/productivity/software) - [Document Management Software](https://www.capterra.co.uk/directory/30063/document-management/software) - [Document Version Control Software](https://www.capterra.co.uk/directory/31421/document-version-control/software) ## Alternatives 1. 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The Copilot function is a great addition to the software, it can help draft documents, review documents and give suggestions on how to word important documents professionally . > > **Cons**: Sometimes images and text boxes don't behave when moved, but this is more of a user error rather than the software. > > Great piece of software, I use Microsoft Word on a daily basis to create reports and other work related documents. I find Copilot really useful. ----- ### "Break free from the creative stranglehold that Word exerts" — 5.0/5 > **Gareth** | *20 April 2026* | Education Management | Recommendation rating: 1.0/10 > > **Pros**: Dear old Microsoft Word. I used to be mildly seduced by the busy looking ribbon, crammed full of useful tools and funky 'stuff'. The latest version is fine, it integrates with cloud storage services well, it allows easy sharing with colleagues and it is dead simple to use. The formatting tools are all there, some more tucked away than others, so that you can jazz up any document. It is a big and meaty instrument, that is reliable, familiar and works across the whole corporate and public sector world. > > **Cons**: Those very same attributes above (a creaking weight of formatting tools, the repetition and the way everyone has it), really is Word's downfall too. It hinders and grinds down any hint of writing flow. As soon as you type it begs for your attention, in an incessant need to format. That stops the writing flow. Which increases the temptation to for at tinker some more and on the decidedly unvirtuous loop goes. Visually it is busy, distracting, cumbersome and so staid as to be stupifyibgly boring. The choice of fonts is seemingly neverending and mind numbingly dull at the same time. And therein lies the problem; it's easier to acquiese into it's rigid formatting needs than to run hard to jump back on your train of creative thought. > > Decades of creative intertia and inefficient workflow, upended by barely using it now. Writing in Markdown is a joy, which Word cannot match. ----- ### "Industry standard for a reason." — 5.0/5 > **Jon** | *16 January 2026* | Dairy | Recommendation rating: 10.0/10 > > **Pros**: MS Word is quite simply the best word processing programme available. From basic documents to complex editing, team collaboration, tracking changes and edits it works smoothly and collaboratively in real time. The clean and intuitive interface means not searching, and navigation is a breeze with built in tools that help you create and maintain bookmarks, contents pages and index - even across complex documents. > > **Cons**: A tendency to move away from a purchase and own model to subscription across all software is frustrating for the consumer: however it does mean it is always up to date. Backwards compatibility pre-365 is limited. > > Quite simply the best and industry standard. You won’t want to use anything else (and everything else will be frustrating when / if you do\!). ----- ### "The Most Reliable Documentation Tool There Is\!" — 5.0/5 > **Cameron** | *2 March 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: I love how easy to use and versatile Microsoft Word is, it's simple yet professional user interface makes it extremely easy for anybody to use. Microsoft Word also has a wide range of templates that an allow you to make your own processes and workflows for any project / work you want to start or document which makes it very useful. It has made so many projects easier for me over my course of using it. > > **Cons**: I would say the thing I like the least about Microsoft Word is that it is difficult to collaborate with other people within the same document at the same time, as lots of the time if you both try to access it at the same time, it will only allow one person to edit the document at a given time. This is an issue because in the event of project work it's hard to brainstorm ideas and drive those ideas forward together. > > Microsoft Word is a great documentation tool that is easy to pick up for someone with very little experience with the Microsoft apps. This documentation function caters to all people such as people in the workplace, students or the average person who is looking to document their tasks. I wholeheartedly recommend Microsoft Word, it is great value for money and carries an essential purpose in all areas of life. ----- ### "Powerful Features, but There's Room for Improvement" — 4.0/5 > **Syeda** | *1 August 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: I would rate the overall quality of Microsoft Word 4 out of 5 stars. The thing I like most is how easy it is to create and edit documents for work, study, and personal use. The user interface is clean and familiar, so it doesn't take long to find the tools I need. The process and workflow for writing, formatting, and sharing documents is smooth, and collaboration features make it easy to work with others on the same file. Team collaboration through comments and track changes is especially useful. Customer support and online help resources are generally reliable. Overall, it offers good value for money, especially if you use it regularly as part of Microsoft 365. > > **Cons**: Although Microsoft Word is reliable, there are a few things that could be better. The subscription cost affects its value for money, especially for people who only use it occasionally. I've also noticed that large documents can sometimes become slow, and I've experienced minor bugs with formatting changing unexpectedly after updates. The user interface can feel cluttered because there are so many features, making it harder to find certain tools. Collaboration works well most of the time, but syncing changes between team members isn't always instant. Customer support is helpful, although resolving more technical issues can sometimes take longer than expected. ----- Page: 1 / 117\ Next: [Next page](https://www.capterra.co.uk/software/1010319/microsoft-word?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1010319/microsoft-word) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data