--- description: Discover the benefits and disadvantages of Microsoft Outlook. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft Outlook Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Calendaring Software](/directory/32297/calendar/software) > [Microsoft Outlook](/software/1010311/microsoft-outlook) # Microsoft Outlook Canonical: https://www.capterra.co.uk/software/1010311/microsoft-outlook Page: 1 / 102\ Next: [Next page](https://www.capterra.co.uk/software/1010311/microsoft-outlook?page=2) > Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events. > > Verdict: Rated **4.5/5** by 2524 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft Outlook? Students and professionals, businesses of all sizes, educational institutions, etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 2524 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Contact Microsoft Office for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Collaboration Tools - Contact Management ## Integrations (12 total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Excel - Microsoft OneNote - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft To Do - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Calendaring Software](https://www.capterra.co.uk/directory/32297/calendar/software) ## Related Categories - [Calendaring Software](https://www.capterra.co.uk/directory/32297/calendar/software) - [Email Management Software](https://www.capterra.co.uk/directory/30553/email-management/software) ## Alternatives 1. [Gmail](https://www.capterra.co.uk/software/202338/gmail) — 4.8/5 (13564 reviews) 2. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17732 reviews) 3. [Microsoft 365](https://www.capterra.co.uk/software/58688/microsoft-365) — 4.6/5 (14170 reviews) 4. [Yahoo Mail](https://www.capterra.co.uk/software/1035225/yahoo-mail) — 4.2/5 (862 reviews) 5. [Zoho Mail](https://www.capterra.co.uk/software/174694/zoho-mail) — 4.5/5 (1068 reviews) ## Reviews ### "Our Companies Preferred Work Email" — 5.0/5 > **sam** | *4 March 2026* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: We use this everyday and have personal work emails. The lead team regularly will invite each other to meetings or share what is going on and upcoming events using the calendar. Over time your emails recieve more and more spam but I have found outlook very good at putting this straight into junk before hitting my actual inbox. The desktop version of outlook ios brilliant to both look at and use and there is a large amount of areas that can be customised, so much so that using the default work email is a completely different experience to my own work email. We have never had any issues with bugs and have always been able to access our emails. > > **Cons**: There is a lot of customisation, which is great to some degree, but at the same time I need to use three different email addresses per day. Two of these are shared with other members of staff. When these get customised by the team in a different way from my own I do really struggle to go from one to another. I am aware, however that this is most likely my issue., but it is an issue to me so worth noting. If I'm covering for a week off I ofrten change the settings back to that of my own > > Outlook is our preferred email for the business. Historically we have used others but this has been a staple for at least 5 years. The calendar is essential and setting up signatures for different users and out of office messages save a lot of time. ----- ### "A dependable email platform for business use" — 5.0/5 > **Ryan** | *16 March 2026* | Accounting | Recommendation rating: 7.0/10 > > **Pros**: Microsoft Outlook is a very reliable and professional email platform, particularly for business use. The integration with the wider Microsoft ecosystem such as Microsoft Teams, Word, Excel, and the calendar makes it extremely useful for managing communication and scheduling in one place. The email organisation tools, including folders, rules, and focused inbox, help keep large volumes of emails manageable. > > **Cons**: The interface can sometimes feel a bit cluttered compared to simpler email platforms, and it can take time to learn all of the features. Occasionally the desktop application can be slow or lag when dealing with large mailboxes or many attachments. > > Overall, my experience with Microsoft Outlook has been very positive. It is a dependable email and calendar solution that works particularly well in professional environments. Once you get used to the layout and features, it becomes a powerful tool for managing emails, meetings, and daily tasks efficiently. ----- ### "Reliable Email Hub with Strong Productivity Tools" — 5.0/5 > **Hameeda** | *1 April 2026* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Microsoft Outlook is reliable for managing emails, calendars, and tasks all in one place. The interface is clean, security is strong, and integration with other Microsoft apps makes daily work smoother. Search is fast, and scheduling tools are very efficient for team coordination. > > **Cons**: It can feel heavy on slower devices, and occasional sync delays happen with large mailboxes. Some advanced features are buried in menus, making them harder for new users to find. > > Microsoft Outlook has been a dependable tool for managing emails, calendars, and tasks in one organised workspace. Its integration with other Microsoft apps streamlines daily communication, scheduling, and team coordination. While it can feel heavy on slower devices and large mailboxes sometimes sync slowly, the overall experience is smooth, secure, and efficient for both personal and business use. ----- ### "A Review on Microsoft Outlook" — 5.0/5 > **Isabelle** | *13 April 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Microsoft Outlook is a software I use daily in my role as an accountant, I find it an essential tool for staying organised. Its features have allowed me to manage a high volume of work efficiently, which is important given the strict deadlines I have to work to. The calendar funtion is especially valuable, allowing me to plan my days and weeks effectively, prioritise key tasks and ensure that all deadlines are met. In addition, Outlooks supports a professional approach to client communication - I consistently use a standardised email signature to maintain a clear and professional image in all correspondence. Overall, Outlook plays a key role in helping me stay structured, efficient, and responsive in a deadline-driven environment. > > **Cons**: Sometimes, long email threads in Microsoft Office can become difficult to follow, particularly when there are multiple replies in a single chain. This can make conversations feel cluttered and less visually intuitive. It would be beneficial if Outlook offered improvements in how these threads are displayed, making them clearer and easier to navigate. Working in an accountancy practice, I also experience a high volume of client emails - especially during busy periods such as January - which can quickly lead to a crowded inbox. While features such as folders and colour coding are helpful the sheer amount of emails can still feel overwhelming at times. > > Overall, my experience with Microsoft Outlook has been very positive and it is an essential tool in my role as an accountant. It provides me with a reliable and structured way to manage my high volume of client communications, which again, is crucial in a deadline-driven environment. Features such as folders, rules, and categories help to keep my inbox organised whilst my calendar function is valuable for planning workloads, prioritising tasks and ensuring my key deadlines are met. Outlook also provides a professional standard of communication, allowing me to maintain consistence through email signatures and structured correspondence with clients. The integrations with other Microsoft applications enhances efficiency in day-to-day work. ----- ### "Adequate Outlook" — 3.0/5 > **Gordon** | *10 December 2025* | Entertainment | Recommendation rating: 7.0/10 > > **Pros**: The set up and daily use is very simple and ituitive. Its gret that all you emaila ddresses and be held in one place for easy access from one point > > **Cons**: It does not perform very well with Gmail addresses. Some time they send without issue but more often tan not they get stuck and dont send, > > I would say the performance is adequate as long as you are not using Gmail. All the other providers work without any issue ----- Page: 1 / 102\ Next: [Next page](https://www.capterra.co.uk/software/1010311/microsoft-outlook?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1010311/microsoft-outlook) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Structured Data