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What is Microsoft Outlook?

Combined email and calendar solution that lets users send, receive, and manage email plus track appointments and events.

Who Uses Microsoft Outlook?

Students and professionals, businesses of all sizes, educational institutions, etc.

Microsoft Outlook Software - Web and mobile inboxes
Microsoft Outlook Software - Event reminders
Microsoft Outlook Software - Address book
Microsoft Outlook Software - Email restrictions
Microsoft Outlook Software - Meeting scheduling

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Reviews of Microsoft Outlook

Average score

Overall
4.5
Ease of Use
4.4
Customer Service
4.1
Features
4.5
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Saravanan
Saravanan
Consultant in India
Verified LinkedIn User
Human Resources, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Mail communication with Microsoft Outlook

5.0 last year

Comments: Very good. Was using this product more than 10 years when i started using computer / laptop

Pros:

Best way to send email communication to our clients and employees

Cons:

Nothing least about this product , overall performance of this product is just outstanding

Verified Reviewer
Verified LinkedIn User
Machinery, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

General Email Mailbox Provided

5.0 5 months ago

Comments: We used mailtastic and several other signature tools in pair with it. Syncing between Outlook and other environments was not the best.

Pros:

Everyone knows how to use it and how it works. Basic interface is easy to understand. A lot of existing solutions and unique features. Native sync and connections to Microsoft tools.

Cons:

Using it on other platforms than PC is challenging depending on business needs and other software used. Some features, addons, toolkits are not available on Mac OS.

Paul
Director of Sales in US
Financial Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

New Outlook is a step backward.

3.0 5 months ago

Pros:

It's still a functional tool, in which I live by the minute through the workday.

Cons:

The New release is a step backward, as it is clunky and has lost some of it's previous functionality. Microsoft is forcing me to re-learn how to use their product for my own workflow and it appears they changed it just for the sake of changing it.

Jenny
Human Resource Assistant in Trinidad & Tobago
Executive Office, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Microsoft Outlook the one stop shop for email/professional application.

5.0 2 months ago

Comments: Overall Microsoft Outlook is the best email application. I am able to accomplish a lot by using the application. I am very satisfied and will recommend to others.

Pros:

What I love about Microsoft Outlook is that I am able to categorize my email by senders, I love that I am able to set up meetings using my calender.

Cons:

I do not have any dislikes about Microsoft Outlook.

Andrew
Support Technician in Australia
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The only mailbox management platform for professionals

4.0 9 months ago

Pros:

Ease of use, alerting system, layout. Outlook is the best mailbox management platform I have come across in my career.

Cons:

The search function is the only function requiring attention.

Aria
Manager in Canada
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A very popular email management software

4.0 8 months ago

Pros:

I like how it integrates with other Microsoft products. It is extremely straightforward to use. Perfect for those who primarily use Microsoft.

Cons:

I don't like how you can't upload a pdf to an email signature. You can only add .jpg or .png, which means that your signature images will not be hyperlinked. Other than that, no complaints!

Vandana
Business Admin in UK
Professional Training & Coaching, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best ever product amalgamating email,diaries, to do list & Chat

5.0 9 months ago

Comments: This is the best product available free and also in the subscription format. Love how various aspects of everyday work life is integrated over various productivity tools to bring nito one seamless interface.

Pros:

The ease of integrating calendar with the email and chat

Cons:

Thatyou can no longer copy calendar events.

Rico
Technology Support Specialist in US
Government Administration, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Optimistic Outlook

5.0 8 months ago

Comments: I think Outlook is a great tool for email management and is hard to beat when it comes down to value, recognition, and reliability.

Pros:

Ease of use and familiarity among majority of end users.

Cons:

Switch to Microsoft 365 was a little jarring to some.

Kasi
Front Desk Manager in US
Hospitality, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for office communication

5.0 4 months ago

Comments: It's perfect for my office communication. It's quick easy to send memos to all my team members. It by far better than other software we have tried

Pros:

It puts everything in one place. My email, calendar and my contacts. I can read and respond to my email off line as well.

Cons:

It don't support RSS feeds. You can only save attachments to ti local file or Ondrive. So you can direct share

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Like outlook

4.0 7 months ago

Comments: I like it but can you put a priority feature in mobile app

Pros:

I like that feature show high or low priority

Cons:

The feature of priority is not present in mobile app

Stuart
Stuart
Teacher Of Accounting in UK
Verified LinkedIn User
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

The All-In-One App for Your Daily Business Needs

4.0 5 months ago

Comments: It is a pleasant all-in-one app that integrates everything I need to do at work in one place when interacting with my colleagues and external contacts.

Pros:

It connects all the productive parts of the daily life of a working person in one life - email, calendar, contacts and tasks and then onto the rest of the Office 365 Apps

Cons:

It is very cluttered when on a small Surface Pro screen - you need a big display when all the alerts and insight views are enabled.

Kane
Senior Business Analyst in UK
Government Administration, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

The most dependable email solution out there

5.0 4 months ago

Comments: Excellent, from day one it has been a key and pivotal tool for communication and productivity. The new addition to adding a thumbs up to an email you've read is really helpful rather than replying with a thank you.

Pros:

Integration across the Microsoft 365 suite of apps. In particular the advances made between this working in harmony with MS Teams has improved productivity.

Cons:

The browser version can sometimes not provide the same notifications as the desktop version. This could be down to user error, but I'd want a more seamless experience between the two without the need to alter any settings. Desktop and mobile app however sync brilliantly.

Kyle
IT Director in US
Warehousing, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

MS Outlook, is there even another option?

5.0 4 months ago

Comments: I've been using it forever, and don't see myself using anything else. Maybe Mozilla Thunderbird if I'm feeling nostalgic

Pros:

Easy to use, customize. straight forward. widely adopted among other businesses

Cons:

I am not a fan of the "new outlook" as it function more like the web application, but as a desktop application. Some features are not available on the new one (which I think they're working on adding hopefully)

Amy
Bartender in US
Food & Beverages, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Use Microsoft Outlook for superior email management!

5.0 10 months ago

Comments: Microsoft Outlook has greatly helped me manage my company's emails in an easy and efficient manner and is very reasonably priced.

Pros:

Microsoft Outlook is easy, quick, and cost effective, and it really helps to manage all of my company's emails.

Cons:

Microsoft Outlook has given me no issues.

Jim
Realtor in US
Real Estate, Self Employed
Used the Software for: 2+ years
Reviewer Source

I love Microsoft Outlook

5.0 10 months ago

Comments: My overall experience on the scale of 1 to 10 I give it a 9 only reason I don't give it a 10 is because I don't know how to use some of the features

Pros:

I use my Outlook as my main way to communicate with all my clients and customers. I'm in real estate, the use emails daily. One feature I really like is what is on my Outlook at home, is also on my Outlook at the office computer, and on my cell phone.

Cons:

I really don't have any cons, except sometimes it can be a bit overwhelming all it can do.

Sara
System Engineer in Italy
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

MIcrosoft Outlook the email client

5.0 8 months ago

Comments: I may say Microsoft Outlook is mandatory if you have a business email and send and receive a lot of mails.
I think it's the best email client, you can manage all your emails is a very smart way; the interface is clean and intuitive. You can create your own folders and add rules to them to organize the messages. There are a lot of addons for Outlook for a useful integration with most used (third party) programs. The calendar will help you to schedule your appointments, meetings and task to do.
If you need information you will easily find the answer on internet.
It's worth the price!

Pros:

Easy to use Lot of support and informations Lot of addons

Cons:

You need a license I don't like some layout changes of features

Anjelina
Governance and Communication Manager in Cyprus
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Adaptive SW to your needs for managing your mail box

4.0 2 months ago

Comments: I'm using outlook in my day to day work & I'm pleased with it. I have adapted to its logic & structure.

Pros:

The possibility to operate with the emails, calendar, tasks, teams & the interactivity between them. Classical email feature are very convenient. Schedule email for future delivery. Calendar is very useful, suggested times

Cons:

Restricted access to old data; Difficulties with the visibility of shared calendars

Gino
Sales Coordinator in United Arab Emirates
Packaging & Containers, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

An Office Buddy

5.0 4 months ago

Comments: As far on my experience this software is Very Good, it took only a short time for me to learn important functions that I need. Outlook is very user friendly and provides many functions that you can use depends on your working style.

Pros:

Microsoft Outlook is very versatile and friendly user, there are a lot of options, settings and programs you can use depend on your working standards in organization. It is very flexible that you can organize all your mails, inbox and make proper templates for your email.

Cons:

I think the least bad experience i encountered, sometimes you need to input verification code often, I don't know maybe its for security purposes.

NOMPILO
Graduate Software Dev Intern in South Africa
Computer Software, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Exploring the Power of Microsoft Outlook

5.0 last year

Comments: I like using Microsoft Outlook, which I use on a daily basis. My team and I find it more convenient as everything we need is readily available. It just facilitates smooth communication.

Pros:

Outlook is available across multiple platforms (desktop, web, mobile), ensuring accessibility of emails and data across devices. Outlook has strong security features. The mailbox's filtering features make it possible to quickly and precisely retrieve particular emails, contacts, or data. The powerful calendar functionality in Outlook helps users stay organized and on top of their responsibilities by allowing simple scheduling, reminders, and task integration.

Cons:

Outlook's vast feature set may be too much for inexperienced or less tech-savvy users to handle, making the learning curve more difficult.

Verified Reviewer
Verified LinkedIn User
Consumer Goods, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Outlook- a must have!

5.0 4 months ago

Comments: It is absolutely essential to my every day life.

Pros:

I think, at any career field, Microsoft Outlook is a MUST HAVE.

Cons:

I dont like how it goes out of sync sometimes, and takes awhile to load new messages and old messages.

Vishal
Vishal
BIM Dynamo Specialist in India
Verified LinkedIn User
Design, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Best mail management software

5.0 8 months ago

Pros:

I like most about outlook is its versatility. Its UI is very easy to understand. It also offers integration of other Microsoft tool. Its mail search option is very fast and the most helpful feature for me is the mail sorting as per folder. It is also available on mobile phone which helps to stay connected.

Cons:

I have faced synchronization issues few times. And it has lots of feature which make it bit difficult to use.

Amanda
Owner in US
Financial Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

OUTLOOK or bust

5.0 4 months ago

Comments: Amazing been an outlook user for 20 years. Nothing out there is better for my business.

Pros:

Love the ease of use and I am in outlook for a hours a day!

Cons:

Digital signatures need an update to be more current.

Cecilia
Onboarding Coordinator in US
Human Resources, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The Microsoft Outlook app is my go-to!

5.0 3 months ago

Comments: The Microsoft Outlook app is my go-to for staying organized and on top of my emails, schedules, and contacts.

Pros:

I find Microsoft Outlook to be an incredibly valuable tool due to its extensive features such as the ability to manage multiple email accounts, schedule meetings, set reminders, and organize tasks effectively.

Cons:

Microsoft Outlook is a great email and calendar software, but it has limited integration with other programs like Google Calendar.

Rachel
Rachel
Technical specialist in Poland
Verified LinkedIn User
Consumer Services, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Have a great experience with outlook

4.0 12 months ago

Comments: I use Outlook daily for my work and school, Outlook sends work-related emails and I will reach my colleagues easily by using it. After started using Outlook I rarely took notes to write down some information that I wanted to save for the next day or future, I can just put all the information on the date I want and save it, and I will get reminded when the time comes.

Pros:

These days I use Outlook as a major emailing platform at the workplace, I like how easy and organized it is. besides using it to send and receive email, it is the best platform to add events like setting up schedules and meetings or it can be anything plus it has a great feature that you can save as much information on each day's calendar as many as you want. The feature I also enjoy is that I can customize the interface by changing the color or background.

Cons:

it is the perfect emailing platform course i use Gmail at the same time, not because Outlook has limited access but because my first account is that, and with some activities, Gmail is more convenient.

Dina
Dina
Strategic Projects Coordinator in US
Verified LinkedIn User
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Crashes often, but critical to our business

4.0 4 months ago

Pros:

Organization and add on availability to streamline work

Cons:

Crashes very often. Sometimes multiple times per day

Software found in