--- description: Discover the benefits and disadvantages of OwnerRez. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OwnerRez Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/30616/vacation-rental/software) > [OwnerRez](/software/100831/ownerrez) # OwnerRez Canonical: https://www.capterra.co.uk/software/100831/ownerrez Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/100831/ownerrez?page=2) > Cloud-based vacation rental software offering property managers channel management, messaging, websites, accounting, and more features. > > Verdict: Rated **4.9/5** by 267 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses OwnerRez? It is designed for property managers and owners who want to automate their business to increase bookings while saving time with data driven processes and analytics. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 267 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: OwnerRez - **Location**: Seattle, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Accounting - CRM - Calendar Management - Channel Analytics - Channel Management - Communication Management - Contact Management - Document Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Inventory Control - Lead Management - Maintenance Management - Marketing Automation - Multi-Channel Management - Partner Management - Partner Portal - Payment Processing - Property Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Tenant Tracking - Third-Party Integrations ## Integrations (49 total) - AIPEX - Akia - BeHome247 - Besty - Beyond - Breezeway - Brivo Access - Chekin App - Conduit - Constant Contact - DACK - DPGO - Duve - Enso Connect - Google Calendar ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Vacation Rental Software](https://www.capterra.co.uk/directory/30616/vacation-rental/software) ## Related Categories - [Vacation Rental Software](https://www.capterra.co.uk/directory/30616/vacation-rental/software) - [Rental Property Management Software](https://www.capterra.co.uk/directory/30929/rental-property-management/software) - [Hospitality Property Management Software](https://www.capterra.co.uk/directory/20031/hospitality-property-management/software) - [Channel Management Software](https://www.capterra.co.uk/directory/30678/channel-management/software) ## Alternatives 1. [Hostaway](https://www.capterra.co.uk/software/152433/hostaway) — 4.8/5 (1578 reviews) 2. [Lodgify](https://www.capterra.co.uk/software/131924/lodgify) — 4.5/5 (1311 reviews) 3. [Guesty](https://www.capterra.co.uk/software/159377/guesty) — 4.4/5 (480 reviews) 4. [Guesty Lite](https://www.capterra.co.uk/software/169863/your-porter-app) — 4.7/5 (547 reviews) 5. [Breezeway](https://www.capterra.co.uk/software/186514/breezeway) — 4.6/5 (195 reviews) ## Reviews ### "Excellent Support - Even for a Single Property Owner" — 5.0/5 > **Andrew** | *17 January 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The biggest reason I chose OwnerRez was the quality of customer support. A property management system has so many levers, settings and integrations that you’re always going to need guidance, and \[sensitive content hidden\] and the wider team have been exceptional. In most cases I get a clear, practical response within 24 working hours, not just links to help articles but real answers that solve the issue. I’m only a single-property owner, so in commercial terms I’m probably the lowest priority customer – yet I’ve always been treated as if my business genuinely matters. Managing a house in Antigua while living in the UK adds extra complexity, especially as most of their customer base is US-focused, but the team consistently helps me navigate those challenges. The platform also does everything I need right now – channel management, automation, payments and guest communications – and gives me room to grow as I get more advanced. > > **Cons**: The main downside has been timelines for new features. When something is “on the way,” it can take longer than expected. For example, an updated PayPal integration that was meant to help one of my use cases ended up arriving about three months later than originally indicated. Similarly, WhatsApp integration has been promised for quite a long time and is still in progress. That said, they’ve been transparent about the challenges, and having worked in software myself I understand that development schedules often slip. It hasn’t stopped me running my business – it’s more about managing expectations than a fundamental problem with the product. > > Overall, my experience has been excellent. I can’t compare feature-for-feature with other PMS platforms because OwnerRez is the only one I’ve used, but I chose it after extensive research and I’m very glad I did. The combination of powerful functionality and genuinely outstanding support has given me confidence to run my rental professionally despite being a small, overseas owner. I would absolutely recommend OwnerRez to anyone looking for a property management system – especially if you value responsive, knowledgeable human support alongside robust software. ----- ### "Good app easy accessibility" — 5.0/5 > **Rishi Singh** | *24 April 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: It’s very easy to understand the data that this one provides me. I’m happy to use this for my properties > > **Cons**: There’s no cons as of now. I’m understanding all the components of the app and it’s pretty handy for me. ----- ### "Best API software for vacation rentals" — 5.0/5 > **Rebecca** | *20 March 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The ease of integration with all short term rental platforms such as AirBnb, VRBO, Booking.com, and many others > > **Cons**: There currently is no AI messaging system > > Very robust software that allows me to manage multiple properties with ease\! ----- ### "“Restored in Hours, Live in Days — Exceptional Support”" — 5.0/5 > **Anna** | *2 March 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Outstanding customer support and onboarding experience. The 14-day free trial gave me full access to build and relaunch without pressure, and the Jumpstart call was incredibly valuable. \[sensitive content hidden\] provided detailed, structured follow-up after our session, and additional support team members handled post-launch tickets quickly and clearly. Account restoration was completed within hours, which saved significant rebuild time and allowed me to relaunch my direct booking site in just three days. The hosted website templates are clean, stable, and purpose-driven — designed to get you operational fast without unnecessary complexity. > > **Cons**: The platform can feel a bit overwhelming at first because it’s feature-rich and very configurable. There’s a lot of power under the hood. However, the documentation, video tutorials, and responsive support team make the learning curve manageable. Once you understand the structure, it becomes extremely efficient. I was able to relaunch my website in three days using their Hosted Website platform, which speaks to how quickly you can move once you’re oriented. > > As the owner of Kenyan Furnished Rentals LLC, I recently relaunched our direct booking website using OwnerRez’s Hosted Website platform, and the experience has been exceptional. Their team restored my previous account within hours, which saved me days of rebuilding and allowed us to go live in just three days. The support has been fast, thorough, and incredibly clear — even during the 14-day trial period. Special thanks to \[sensitive content hidden\] for her detailed follow-up and structured guidance after our call. OwnerRez’s templates are simple, professional, and functional. They prioritize stability and usability over unnecessary complexity, which is exactly what a growing, service-driven business needs. Reliable platform. Outstanding support. Highly recommended. — Kenyan Furnished Rentals LLC ----- ### "BEST CUSTOMER SERVICE EVER\!\!\!\!" — 5.0/5 > **Cherie** | *16 May 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Integration capabilities and Customer Service- unmatched\!\!\!\!\! I have to include - I have made a couple of requests for “add-ons” and each time, they welcomed my input and let me know they would heavily consider my ideas- noting they would run it by the development team- WOWZERS\!\!\! > > **Cons**: ABSOLUTELY NOTHING- I have everything positive to say about OwnerRez. They are the model of excellence\! > > I spent a tremendous amount of time researching booking software before launching Pure Salt Properties, and choosing OwnerRez was one of the smartest business decisions I made. The software itself is incredibly powerful. The level of automation, integration, customization, and detail it offers allows me to create a true guest experience — not just manage bookings. From guest communication and smart lock integrations to custom financial reporting for my CPA, OwnerRez has the flexibility to truly fit the way my business operates instead of forcing me into a typical cookie-cutter system. But what truly sets OwnerRez apart is the customer service. Their support team is honestly unmatched. Anytime I have had an issue, felt overwhelmed, needed help onboarding units, fixing error codes, customizing reports, or learning new features, they have always been there. Fast responses, patient guidance, video calls, direct help with my CPA — they consistently go above and beyond without nickel-and-diming for support. I have never received a bill from them for help\! In today’s world, it is rare to find a software company that backs up their product the way OwnerRez does. I am heavily dependent on this software to run my business, and knowing their team is always there to support me gives me tremendous confidence. Outstanding software. Even better people behind it. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/100831/ownerrez?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/100831/ownerrez) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data