--- description: Discover the benefits and disadvantages of OwnerRez. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OwnerRez Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/30616/vacation-rental/software) > [OwnerRez](/software/100831/ownerrez) # OwnerRez Canonical: https://www.capterra.co.uk/software/100831/ownerrez Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/100831/ownerrez?page=2) > Cloud-based vacation rental software offering property managers channel management, messaging, websites, accounting, and more features. > > Verdict: Rated **4.9/5** by 270 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses OwnerRez? It is designed for property managers and owners who want to automate their business to increase bookings while saving time with data driven processes and analytics. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 270 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: OwnerRez - **Location**: Seattle, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$40.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - Accounting - CRM - Calendar Management - Channel Analytics - Channel Management - Communication Management - Contact Management - Document Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Inventory Control - Lead Management - Maintenance Management - Marketing Automation - Multi-Channel Management - Partner Management - Partner Portal - Payment Processing - Property Management - Rate Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Tenant Tracking - Third-Party Integrations ## Integrations (45 total) - AIPEX - Akia - BeHome247 - Besty - Beyond - Breezeway - Brivo Access - Chekin App - Conduit - Constant Contact - DACK - DPGO - Duve - Enso Connect - Google Calendar ... and 30 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Vacation Rental Software](https://www.capterra.co.uk/directory/30616/vacation-rental/software) ## Related Categories - [Vacation Rental Software](https://www.capterra.co.uk/directory/30616/vacation-rental/software) - [Rental Property Management Software](https://www.capterra.co.uk/directory/30929/rental-property-management/software) - [Hospitality Property Management Software](https://www.capterra.co.uk/directory/20031/hospitality-property-management/software) - [Channel Management Software](https://www.capterra.co.uk/directory/30678/channel-management/software) ## Alternatives 1. [Hostaway](https://www.capterra.co.uk/software/152433/hostaway) — 4.8/5 (1619 reviews) 2. [Lodgify](https://www.capterra.co.uk/software/131924/lodgify) — 4.5/5 (1311 reviews) 3. [Guesty](https://www.capterra.co.uk/software/159377/guesty) — 4.4/5 (480 reviews) 4. [Guesty Lite](https://www.capterra.co.uk/software/169863/your-porter-app) — 4.7/5 (548 reviews) 5. [Breezeway](https://www.capterra.co.uk/software/186514/breezeway) — 4.6/5 (195 reviews) ## Reviews ### "Excellent Support - Even for a Single Property Owner" — 5.0/5 > **Andrew** | *17 January 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The biggest reason I chose OwnerRez was the quality of customer support. A property management system has so many levers, settings and integrations that you’re always going to need guidance, and \[sensitive content hidden\] and the wider team have been exceptional. In most cases I get a clear, practical response within 24 working hours, not just links to help articles but real answers that solve the issue. I’m only a single-property owner, so in commercial terms I’m probably the lowest priority customer – yet I’ve always been treated as if my business genuinely matters. Managing a house in Antigua while living in the UK adds extra complexity, especially as most of their customer base is US-focused, but the team consistently helps me navigate those challenges. The platform also does everything I need right now – channel management, automation, payments and guest communications – and gives me room to grow as I get more advanced. > > **Cons**: The main downside has been timelines for new features. When something is “on the way,” it can take longer than expected. For example, an updated PayPal integration that was meant to help one of my use cases ended up arriving about three months later than originally indicated. Similarly, WhatsApp integration has been promised for quite a long time and is still in progress. That said, they’ve been transparent about the challenges, and having worked in software myself I understand that development schedules often slip. It hasn’t stopped me running my business – it’s more about managing expectations than a fundamental problem with the product. > > Overall, my experience has been excellent. I can’t compare feature-for-feature with other PMS platforms because OwnerRez is the only one I’ve used, but I chose it after extensive research and I’m very glad I did. The combination of powerful functionality and genuinely outstanding support has given me confidence to run my rental professionally despite being a small, overseas owner. I would absolutely recommend OwnerRez to anyone looking for a property management system – especially if you value responsive, knowledgeable human support alongside robust software. ----- ### "Best API software for vacation rentals" — 5.0/5 > **Rebecca** | *20 March 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The ease of integration with all short term rental platforms such as AirBnb, VRBO, Booking.com, and many others > > **Cons**: There currently is no AI messaging system > > Very robust software that allows me to manage multiple properties with ease\! ----- ### "Good app easy accessibility" — 5.0/5 > **Rishi Singh** | *24 April 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: It’s very easy to understand the data that this one provides me. I’m happy to use this for my properties > > **Cons**: There’s no cons as of now. I’m understanding all the components of the app and it’s pretty handy for me. ----- ### "Simply the Best" — 5.0/5 > **Sandra** | *12 January 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The program is strong, broad and intelligent, but mostly I love the customer service. Every single member of the team is knowledgable and 100% understands my problem or requests and their help is spot on. There is so much fluidity in the program, which allows you to edit everything to be just the way you want it. It boggles my mind sometimes, when I see how intricate the system is in considering every alternative you may want to choose from. I've used two other property management softwares (well known brands in the industry) and OR is so much better. They don't pick up the phone when you call...so you don't get instant help. But there's nothing I hated more than people who picked up immediately but I couldn't understand a word they were saying and they didn't understand my problem. I wouldn't trade, in a million years, the kind of service you get with OR for someone who picks up immediately but doesn't really help. > > **Cons**: When we shifted from strictly individual bookings to small retreats, some of the bells and whistles that Owner Rez can deliver, didn't really apply to us and once or twice I had a need that was just too outside the box for them. Not really their fault because they don't cater to retreats. But I depend on them so much and I found a way, often with their expert help, to make it work for us anyway. > > The program is intuitive, and every time I need to do something different, I'm amazed to see that there's a way to do it\! They are always incredibly upbeat, helpful, smart and pleasant to work with. In 5 years I have never had a complaint. Even on holidays with a non-emergency, someone has gotten back to me to help. If I'm not mistaken, I think all their customer service people run properties on their own and it gives them so much insight and understanding. They not only figure out what to do, but sometimes they send me a video where they actually show me what to do using my own info. I run 12 cabins in the mountains in Southern California and with Owner Rez, I don't even have to pay someone to handle the communications around bookings...OR takes care of everything. Sometimes I call them with such a pickle of a problem and they have an easy way to handle it. They're the best. ----- ### "BEST CUSTOMER SERVICE EVER\!\!\!\!" — 5.0/5 > **Cherie** | *16 May 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Integration capabilities and Customer Service- unmatched\!\!\!\!\! I have to include - I have made a couple of requests for “add-ons” and each time, they welcomed my input and let me know they would heavily consider my ideas- noting they would run it by the development team- WOWZERS\!\!\! > > **Cons**: ABSOLUTELY NOTHING- I have everything positive to say about OwnerRez. They are the model of excellence\! > > I spent a tremendous amount of time researching booking software before launching Pure Salt Properties, and choosing OwnerRez was one of the smartest business decisions I made. The software itself is incredibly powerful. The level of automation, integration, customization, and detail it offers allows me to create a true guest experience — not just manage bookings. From guest communication and smart lock integrations to custom financial reporting for my CPA, OwnerRez has the flexibility to truly fit the way my business operates instead of forcing me into a typical cookie-cutter system. But what truly sets OwnerRez apart is the customer service. Their support team is honestly unmatched. Anytime I have had an issue, felt overwhelmed, needed help onboarding units, fixing error codes, customizing reports, or learning new features, they have always been there. Fast responses, patient guidance, video calls, direct help with my CPA — they consistently go above and beyond without nickel-and-diming for support. I have never received a bill from them for help\! In today’s world, it is rare to find a software company that backs up their product the way OwnerRez does. I am heavily dependent on this software to run my business, and knowing their team is always there to support me gives me tremendous confidence. Outstanding software. Even better people behind it. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.co.uk/software/100831/ownerrez?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/100831/ownerrez) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data