---
description: Discover the benefits and disadvantages of Professional Services Cloud.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Professional Services Cloud Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [CPQ Software](/directory/30904/cpq/software) > [Professional Services Cloud](/software/99830/professional-services-cloud)

# Professional Services Cloud

Canonical: https://www.capterra.co.uk/software/99830/professional-services-cloud

Page: 1 / 3\
Next: [Next page](https://www.capterra.co.uk/software/99830/professional-services-cloud?page=2)

> Manage your resources, projects and financials with Certinia PS Cloud.
> 
> Verdict: Rated **4.0/5** by 55 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Professional Services Cloud?

Built for companies with 100+ employees, Certinia PS Cloud is elegant enough for the smallest company and robust enough to serve the most complex multinational organization.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 55 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Certinia
- **Location**: San Francisco, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$150.35
- **Pricing Details**: Contact FinancialForce for pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Activity Dashboard
- Activity Tracking
- Billing & Invoicing
- Budgeting/Forecasting
- CRM
- Collaboration Tools
- Customisable Branding
- Expense Tracking
- Forecasting
- Invoice Management
- Multi-Currency
- Payroll Management
- Reporting & Statistics
- Reporting/Analytics
- Resource Management

## Integrations (23 total)

- Ascent ERP
- Avalara
- AvidXchange
- Broadbean
- CRM Analytics
- Coupa
- Docusign
- Expensify
- Financial Management Cloud
- Intelligent Data Management Cloud
- Jitterbit
- Lending Core
- Planful
- Rootstock Manufacturing ERP
- Salesforce Marketing Cloud

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CPQ Software](https://www.capterra.co.uk/directory/30904/cpq/software)

## Related Categories

- [CPQ Software](https://www.capterra.co.uk/directory/30904/cpq/software)
- [Professional Services Automation Software](https://www.capterra.co.uk/directory/16/professional-services-automation/software)
- [Project Portfolio Management Software](https://www.capterra.co.uk/directory/30862/project-portfolio-management/software)
- [Resource Management Software](https://www.capterra.co.uk/directory/30859/resource-management/software)
- [Time and Expense Software](https://www.capterra.co.uk/directory/30080/time-and-expense/software)

## Alternatives

1. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (2003 reviews)
2. [Sage Intacct](https://www.capterra.co.uk/software/76/intacct) — 4.3/5 (608 reviews)
3. [Oracle Fusion Cloud ERP](https://www.capterra.co.uk/software/131686/oracle-fusion-cloud-erp) — 4.2/5 (70 reviews)
4. [Accounting Seed](https://www.capterra.co.uk/software/133966/accounting-seed) — 4.3/5 (135 reviews)
5. [QuickBooks Online Advanced](https://www.capterra.co.uk/software/189398/quickbooks-online) — 4.4/5 (1037 reviews)

## Reviews

### "Certinia's Professional Services Cloud automates and streamlines engagement delivery" — 5.0/5

> **Michelle** | *22 January 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: \* Customizability - PS Cloud allows organizations to curate the tool for their unique needs.&#10;\* Features - the functionality offered in PS Cloud is vast and comprehensive. From project automations to staffing to revenue recognition, it is a complete tool for managing professional services.
> 
> **Cons**: \* While the tool is very customizable, the customizations require the knowledge and capacity of Salesforce Admins and Developers. In a world governed by SOX controls, these resources are usually "behind" a tech team's "wall" so making changes to the tool are not as agile\\dynamic as they could be if Certinia could find a way to section off at least the configurable custom settings of its tool from SF.
> 
> Having worked with Certinia PSA for over 5 years, I find it to be an excellent tool for managing professional services at any organization. The tool is robust and Certinia is continuously rolling out new features and functionality to improve it\!

-----

### "Great overall platform for gaining visibility to everything PS in a business" — 5.0/5

> **Mike** | *2 January 2024* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: Very easy to implement and start getting benefits near term.
> 
> **Cons**: Lots of options to weigh for set up and overall use.  Easy to get bogged down on complicated areas that wont materialize or are minor parts of a business.
> 
> Overall we are really happy with our use of PS Cloud and leverage it every day as part of our services organization.

-----

### "Overall we've had a very positive experience with the SCM Module\!" — 3.5/5

> **Erin** | *21 August 2015* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: The SCM Module of FinancialForce is fantastic for organizations looking for a plug in to Salesforce that can be customized but also has a lot of fantastic out of the box features. Our company went from using Quickbooks which provided very little if any controls and reporting to using the SCM product which allows you to use the same functionality for permissions, page layouts and reporting as you get in the native Salesforce application. The product links seamlessly into your existing organization and allows you to take Opportunities in Salesforce and create Quotes to your customers, sales orders from the quotes, purchase orders to your vendors and invoices to your clients. You can report at the line item level on all of these objects which gives you excellent visibility and control into the day to day operations of your business. There is also an inventory functionality that can assist with inventory management. We don't use this function but I've seen the capability and it's also fantastic.
> 
> **Cons**: Because SCM is still growing there are a lot of new releases of the product that have great fixes and updates. However, upgrading can be a long process because of the amount of testing you have to do. The more customized your environment is the longer the upgrades can take. We are running about 10 versions behind right now due to this. However, we realize this will level out over time and become much less time consuming as the product matures.

-----

### "Certinia PSA Review, cant run our business without it." — 5.0/5

> **Greg** | *4 January 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Built on the SFDC platform and therefore, tightly connected with Opportunity Management in SFDC sales cloud and delivered on a platform we already used and have the ability to support. Additional 3rd party tools available to integrate to accounting systems.
> 
> **Cons**: That it is built on a platform and that there are many ways one can accomplish the same task or transaction. This made learning the system architecture harder and longer.
> 
> Our migration from our legacy PSA tool to Certinia has been a great business decision. We would not be able to run our business effectively had we not made this decision when we did.

-----

### "Allowed us to scale our operations and resource management from a small to  a mid-size consultancy" — 4.0/5

> **Verified Reviewer** | *5 January 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Being built on Salesforce allows us the benefit of:&#10;1. Customizing the application, screens, and processes as we evolve&#10;2. Seamless integration with our opportunity/deal pipeline&#10;3. Use of Salesforce reports and dashboards
> 
> **Cons**: We tried using the Conga add-on to generate invoices, but ended up reverting our previous process. The invoice generation design process is not built well.

-----

Page: 1 / 3\
Next: [Next page](https://www.capterra.co.uk/software/99830/professional-services-cloud?page=2)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/99830/professional-services-cloud)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/99830/professional-services-cloud> |
| de-AT | <https://www.capterra.at/software/99830/professional-services-cloud> |
| de-CH | <https://www.capterra.ch/software/99830/professional-services-cloud> |
| en | <https://www.capterra.com/p/99830/Professional-Services-Cloud/> |
| en-AE | <https://www.capterra.ae/software/99830/professional-services-cloud> |
| en-AU | <https://www.capterra.com.au/software/99830/professional-services-cloud> |
| en-CA | <https://www.capterra.ca/software/99830/professional-services-cloud> |
| en-GB | <https://www.capterra.co.uk/software/99830/professional-services-cloud> |
| en-IE | <https://www.capterra.ie/software/99830/professional-services-cloud> |
| en-IL | <https://www.capterra.co.il/software/99830/professional-services-cloud> |
| en-IN | <https://www.capterra.in/software/99830/professional-services-cloud> |
| en-NZ | <https://www.capterra.co.nz/software/99830/professional-services-cloud> |
| en-SG | <https://www.capterra.com.sg/software/99830/professional-services-cloud> |
| en-ZA | <https://www.capterra.co.za/software/99830/professional-services-cloud> |
| es | <https://www.capterra.es/software/99830/professional-services-cloud> |
| es-AR | <https://www.capterra.com.ar/software/99830/professional-services-cloud> |
| es-CL | <https://www.capterra.cl/software/99830/professional-services-cloud> |
| es-CO | <https://www.capterra.co/software/99830/professional-services-cloud> |
| es-CR | <https://www.capterra.co.cr/software/99830/professional-services-cloud> |
| es-DO | <https://www.capterra.do/software/99830/professional-services-cloud> |
| es-EC | <https://www.capterra.ec/software/99830/professional-services-cloud> |
| es-MX | <https://www.capterra.mx/software/99830/professional-services-cloud> |
| es-PA | <https://www.capterra.com.pa/software/99830/professional-services-cloud> |
| es-PE | <https://www.capterra.pe/software/99830/professional-services-cloud> |
| fr | <https://www.capterra.fr/software/99830/professional-services-cloud> |
| fr-BE | <https://fr.capterra.be/software/99830/professional-services-cloud> |
| fr-CA | <https://fr.capterra.ca/software/99830/professional-services-cloud> |
| fr-LU | <https://www.capterra.lu/software/99830/professional-services-cloud> |
| it | <https://www.capterra.it/software/99830/professional-services-cloud> |
| nl | <https://www.capterra.nl/software/99830/professional-services-cloud> |
| nl-BE | <https://www.capterra.be/software/99830/professional-services-cloud> |
| pt | <https://www.capterra.com.br/software/99830/professional-services-cloud> |
| pt-PT | <https://www.capterra.pt/software/99830/professional-services-cloud> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Professional Services Cloud","description":"Gain unprecedented visibility into your business across services sales, service delivery and finance by putting your customer at the center of everything you do with Professional Services Automation software from Certinia.  With Certinia PS Cloud you can easily manage teams across your entire organization. Schedule the right people, with the right skills, for the right projects at the right time and optimize the deployment of your people.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ea7a53c9-121a-49e8-bd42-06aa44434d8a.png","url":"https://www.capterra.co.uk/software/99830/professional-services-cloud","@id":"https://www.capterra.co.uk/software/99830/professional-services-cloud#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":55},"offers":{"price":"150.35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/software/99830/professional-services-cloud#faqs","@type":"FAQPage","mainEntity":[{"name":"What is Professional Services Cloud?","@type":"Question","acceptedAnswer":{"text":"Gain unprecedented visibility into your business across services sales, service delivery and finance by putting your customer at the center of everything you do with Professional Services Automation software from Certinia.With Certinia PS Cloud you can easily manage teams across your entire organization. Schedule the right people, with the right skills, for the right projects at the right time and optimize the deployment of your people.","@type":"Answer"}},{"name":"Who Uses Professional Services Cloud?","@type":"Question","acceptedAnswer":{"text":"Built for companies with 100+ employees, Certinia PS Cloud is elegant enough for the smallest company and robust enough to serve the most complex multinational organization.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/99830/professional-services-cloud#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CPQ Software","position":2,"item":"/directory/30904/cpq/software","@type":"ListItem"},{"name":"Professional Services Cloud","position":3,"item":"/software/99830/professional-services-cloud","@type":"ListItem"}]}]}
</script>
