ClickTime Reviews

Satisfied Longtime ClickTime User

Comments: As a longtime user of ClickTime and one of our agency's Administrators. I absolutely love ClickTime. The Customer Support staff has always been responsive and supportive of our needs.
Years ago they worked with Sequel for the Admins to pull a special report landing in the most amazing, versatile pivot table that we still use today. This allows the super admins to summarize information and change parameters on the fly in ways that supersedes any of the Reports available too Managers.
Recently, as we investigated and explored adopting the Project Insights tool, our rep was supportive, informative and patient in the process. We are looking forward to using that tool and seeing it develop to better serve our agency.

Pros:

• The amount of information that this application collects while being very simple for users to fill out. • The variety of reports that managers can choose from viewing the data collected by task, person, project, etc. • Exporting these reports and also lists of project or users etc. into varying formats, .html, PDF, Excel... • The ease that the Advanced Tools allows Admins to alter past data that needs correction for a number of reasons, such as wrong task, wrong hours, wrong project, etc. were entered.

Cons:

• Building custom reports can be a bit challenging • The ease and speed with which managers can choose the best existing report for their use. Seeing previews could be more clear and faster. • There is not an easy-to-use build-in way to monitor jobs by a project to project basis from budget to actual. We are currently adopting the Project Insights Tool that covers many of our needs but doesn't provide some features that we need to make it completely useful

Great Time Tracking Software!

Comments: I have enjoyed using ClickTime, it has made my daily routines much easier.

Pros:

It made my life as an employee completing time sheets 95% faster than our old Excel Spreadsheet method. Also, completing Expense Reports and linking them to Jobs. As a manager, it made my life much easier tallying multiple employees and expenses time to one job.

Cons:

Sometimes the Stopwatch or the other method wouldn't hold the time you put in and cause you to have to backtrack, but this does not happen often.

Helpful tool, but could be more helpful

Comments: This has been a helpful tool for our company, and with little funds as a nonprofit, the price is pretty good as well. Employees, supervisors, and admin use this daily to help get our work done

Pros:

I like that my employees can easily divvy up time spent on program and grant related activities. As an administrator, I like the time off module because it helps to track vacation requests and automatically sends to a supervisor (reducing time and paper). The vacation accrual feature in this module is also helpful to reduce time and allows employees to check their balance at any time without bugging me for it. We also use the expense module and that has become helpful as well in reducing paper and time for supervisors.

Cons:

It would be helpful to be able to adjust expenses on the admin side after they have been submitted. If a change needs to be made to an expense project/job, admin can not adjust it, instead you have to reject it, have the employee change it and then resubmit it. Also while most reports work well for my needs, I have tried working with support to get a nice report with an employees expense sheet followed by the applicable receipts (being able to select a expense sheet status, or date range would be a cherry on top). I was told this kind of report would cost extra because it is customized. It seems to me this would a natural report for an expense module. Currently I have to pull all expense sheets, and pull all receipts and piece them together. Also when I added the expense module I was told it integrated with Quickbooks. However, it only integrates with the Desktop version, not the Online version.

The great software to manage my time

Comments: I have been using Click Time for the last three years in my workplace. It helped me a lot to track my work and also to schedule my work plan in an orderly way. Overall, I have a positive view of the software.

Pros:

Easy to use and handle it. Can speed up the work schedule by tracking the work management. It is also not spot-dependent.

Cons:

It contains unnecessary features that lead users to misuse especially, beginners. It is also a little bit expensive.

Easy to use and enables me to do my work not spend all my time running the software

Comments: It is dependable and easy to use.

Pros:

ClickTime is extremely easy to learn. I had no problems setting it up and my employees have had no problems using it. The software enables me to have employees enter time and expenses themselves with a high degree of accuracy, quickly, and easily. I did not have to reconfigure my operations to use the software it worked how I was configured because of its adaptability.

Cons:

Not having a plan that covers multiple people for a flat rate is an issue. Also given the frequently changing staffing levels and that I use per diem employees the monthly subscription by person while flexible for most is an issue for my operations. The software does not have the ability to automatically track compensation time or accumulate it and use it, nor does the time off module have an accumulation rule set that works for me. If I could create compensation and time off accumulation rules by hours worked or weeks worked, it would be better, and I would get the time off module.

MaPS, Inc.

Comments: As a consultant, I get paid for my time - and my days are often broken up into many tasks for many different clients. Tracked time = billable time and ClickTime allows me to quickly and easily track my time and run reports for monthly invoicing. Bidding new jobs is more accurate now too, since I can easily run reports by phase and task to see how I did on the last similar job - and estimate the hours/price the new job accordingly.

Pros:

Easy to set-up and easy to use. Low cost.

Cons:

Can't copy/paste/add repetitive tasks - have to fill out entry for each.

Great Software for a Growing Company

Comments: Clicktime allows us to track hours, job functions, and expenses to individual projects. I also like the dashboard features which allow us see a quick snapshot of where our budgets are currently sitting and if we are close to exceeding project budgets.

Pros:

Clicktime is easy to use and easy to track your hours by project, employee, client, ect. We are a small company but are spread out across multiple states. Using both the online clicktime portal as well as the IOS app have made tracking employee time easy.

Cons:

We've had trouble integrating clicktime into our Quickbooks, it may be user error, but we've not quite figured it out yet.

Served Us Well

Comments: The data we got from ClickTime was instrumental in helping us really determine our profitability per service line, per client and per person. Before we implemented, we were flying blind.

Pros:

With a complex client base, we were able to customize to support a lot of daily entries. Great reporting and lots of customizations we could make to our reports. Very stable platform. In 8+ years it was almost never down.

Cons:

We struggled with the mobile app. We started long in 2012, long before app came out. By the time it came out, we found it cumbersome. We never really tested the most recent versions as my team works all on desktop environment.

Easy to Use, Great Service

Comments: Our organization implemented ClickTime almost 4 years ago. It has a been a great solution for tracking our time. The system is easy to customize based on your needs. It's given us much better information for making better decisions. Reporting is easy and detailed. We also implemented the expense reporting module to automate our expense report process. That was a significant time savings for our organization. ClickTime is always rolling out new features and making improvements to the project. The help resources are great and easy to use if you have a question or encounter an issue. I highly recommend ClickTime.

Pros:

ClickTime is very easy to use and can be customized to meet the needs of your organization

Cons:

One of the challenges we've had as an organization is just determining what can a regular user see vs. a manager vs. an admin, but we've found easy work arounds for this.

ClickTime Review

Pros:

Its capability to effectively track employees' performance enhances productivity.

Cons:

It may take time for beginners to learn its extensive features.

ClickTime has enabled us to better analyze operational and project costs!

Comments: Clicktime has a very intuitive user interface and it is easy to setup and maintain. It has enabled our IT department to track the level of effort we spend on operational task and project activities. We have a far better understanding of where our employees spend their time and able to make more informed decisions about where to invest our effort. It is also very easy to update and change the activities that are tracked so we have been able to evolve and mature our Clicktime usage over thee last two years. We were faced with budget cuts, which required us to make sure we were investing our time on the right activities. Clicktime has been a valuable tool and has assisted us in understanding the cost of our activities, which has supported our decision making.

Pros:

Clicktime has a very intuitive user interface and it is easy to setup and maintain. It has enabled our IT department to track the level of effort we spend on operational task and project activities. We have a far better understanding of where our employees spend their time and able to make more informed decisions about where to invest our effort. It is also very easy to update and change the activities that are tracked so we have been able to evolve and mature our Clicktime usage over thee last two years.

Cons:

There are only 3 security roles available, even though you can configure access at an individual level it can be somewhat time consuming.

Clicktime for multiple clients

Comments: I have tried other time keeping systems and this is more versatile and meets most of our needs. The customer support is great and they were really helpful during our set up, they answered all of our questions and got us set up in a way that worked best for our company.

Pros:

The software allows me to pivot between clients. The ability to use either manual timers or clocked timers with notes is helpful in understanding our company's staff utility and client profitability. All the data captured allows us to create reports that can be manipulated to better analyze our company's performance.

Cons:

There are glitches in time keeping system that can sometimes occur and it won't record the time or it will turn it into a manual entry rather than a timed entry so then we have to recreate the entry by hand and we might have lost some of the data integrity.

Cost effective time keeping

Comments: It's been a pleasant experience so far. The software does exactly what it should and allows me to accomplish my time keeping with very little effort. The fact that is is cost effective and not over burdened with features /functions I simply don't need.

Pros:

Cost effective and provides what is needed.

Cons:

The ability to default time. Our engagements are measured in hours, not days. As such, I'd like the default to match the starting time am or pm. It seems to default to AM forcing additional keystrokes.

ClickTime - great resourcing tool option for agencies!

Comments: Everyone from the Sales to the Service people at ClickTime were easy to work with, served as great partners, and did their best to make our experience as positive as possible. While we could not use ClickTime's time-entry functionality due to internal organizational restrictions, we believe ClickTime is the best in the business for timesheets & time recording. We firmly believe that ClickTime is an amazing tool for the right organizations, including but not limited to communications, marketing and advertising agencies.

Pros:

The software is cloud-based and therefore always on & real-time. Time-entry is also mobile-friendly (though we did not specifically used that functionality). ClickTime has so many great reporting functionalities and various views you can leverage for reviewing timesheet entries and resource planning data.

Cons:

Our organization approaches resource planning in the lens of percentage allocations, and ClickTime's approach is by number of hours, which was a conceptual and cultural challenge for our company. (If it were possible to have both views - percentages & hours - that would be ideal.) Additionally, the Copy allocation functionality (month-to-month) was a bit difficult for us because we would have liked to be able customize what data was being copied (e.g., employees working on retainer accounts vs. employees working on time & materials accounts). The Copy feature is all-or-nothing. Navigating various data views was not always as intuitive as we would have hoped. The learning curve was a bit steeper than we had anticipated, but understandably, the more we used the software, the easier it got.

Clicktime Jan 2020

Comments: We have been using Clicktime for approximately 7 years. Over the years, our tracking needs have changed and Clicktime has been able to accomodate every request. Time tracking has become extremely efficient and the ability to create reports within seconds is an overall bonus.

Pros:

The ability to customize to our specific business needs. We track many different projects, categories and accounts and Clicktime offers the flexibility needed. The custom report feature is fantastic as well. I am able to create reports for all specific requests with as much or as little data needed.

Cons:

I would the ability to send out more reminders (daily). I'd also like an upload feature for adding accounts as opposed to entering manually.

The Best I Have Used

Comments: I am a 30-year veteran of professional services, and I have used every means of time management from paper spreadsheets to massive enterprise software and accounting systems. I have never had a system that is so easy, so intuitive, and so flexible.

Pros:

ClickTime is superb, available on my desktop, my tablet, and my mobile, and it has made timekeeping easier than ever. I like the pull-down menus, the ability to replicate a full day, and the at-my-fingertips access to deep analytic information about my team and the whole enterprise.

Cons:

I would love a voice interface, and some way to integrate the system with our accounting system so that I can use the powerful expense management features. But these are quibbles.

Clicktime Review

Comments: It has gotten better over the years. It would be nice if this Fully integrated with BambooHR

Pros:

We really enjoy the ability to have many different funders and projects. We like the ability to customize who can charge to certain projects

Cons:

we really wish the mobile app and website could do some sort of geolocating sign-in. This would enable us to be sure people are signing in when they are actually at a work site

IMS Review

Pros:

Easy to use. My favorite feature is seeing the percentage of how billable I am per month.

Cons:

The only down side is that I would like a copy paste feature of a day's timesheet. I know there is a quick day button but i've only had that work when going forward to the next day. I've entered my timesheet in the wrong day many times and I'd like to be able to copy and paste that into the correct day. Instead of having to manually retype everything.

Excellent - Easy to use - Great Project Detail for Clients

Comments: We used to use a different program that took much more of my time to complete reports I needed to run our day to day business.

Pros:

Very easy to use, great reports to assist you in monthly, quarterly and yearly information. Employee utilization is great for our company as we work on a bonus program quarterly. The project detail report is fantastic for our clients - easy to see how their billing came together.

Cons:

I really can't think of anything else the software could provide. Try it for yourself!

Very good systemwith lot of Capasities

Comments: Great system, no complains, easy to use, use to set up, easy override timesheets if need it, easy to track timesheets, holidays, leave balances etc...

Pros:

Lot of features that allow us to implement lot of our need: such as: Leave Balances accrual auto-, set up a Holiday system, Project Allocations

Cons:

Could not tight to Employees Salary amount with our specific needs.

Clicktime feedback

Comments: it´s good

Pros:

I can review, assign costs, and check reports by client, project and employees, friendly usage

Cons:

to customize reports is not that easy and customer service for that have to be paid, the approvers are by person instead of a project, so it´s not flexible on that, Managers reports are basic

Flexibility & Great Price

Comments: Phenomenal experience. I used other time tracking in prior jobs. ClickTime is more flexible, easy to use and customize, has excellent help resources and responsive customer service. They have made several thoughtful additions to the site, like leave and expense tracking, and are very responsive in developing the product to meet customer needs.

Pros:

It's customizable to match our grant requirements and add-ons like leave tracking and expenses have streamlined our paperwork. The pricing for non-profits is very reasonable.

Cons:

In the Leave tracking, I can't extract the notes that employees enter.

Great Time Keeping Software

Comments: Overall, the experience has been great. For the money, Clicktime is the best value. The user interface and ease of use is simple yet highly effective.

Pros:

The software meets all our firm's needs. We use it as our primary time tracking software and an input into payroll. The reporting also allows us to utilize it in a project management capacity as well. Great tool for the price as compared to other more overly complex systems.

Cons:

Limiting 24 hours in a day on the time entry portal. Our firms utilizes other tasks in addition to man-hours (i.e. specialized computer time). It would be nice if my employee could log more than 24 hours in a day. For instance 13 man-hours and 12 specialized computer hours.

Great Software

Pros:

This software allows us to specifically put employee hours under each project, which is very helpful in an architectural office. Allows me to pull a specific project and pull off how many hours each employee had for certain dates so I can then draft an invoice to the client.

Cons:

In my experience over 13+ years I have really not found anything that I can complain about. It is great software.

Support

Pros:

Ease of use for the admin as well as employees. They have all the reports you need and a report builder to build your own that is very easy to use. Support is a phone call away and always willing and able to help with any additional needs but you hardly have to call but they are excellent when you do.

Cons:

This software has satisfied what we need and there is not anything that I like least