--- description: Discover the benefits and disadvantages of Zephyr Enterprise. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zephyr Enterprise Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Automation Testing Tools](/directory/30609/automated-testing/software) > [Zephyr Enterprise](/software/92588/zephyr) # Zephyr Enterprise Canonical: https://www.capterra.co.uk/software/92588/zephyr Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/92588/zephyr?page=2) > Zephyr Enterprise is a robust, standalone test management solution with real-time Jira integration and wide support for automation. > > Verdict: Rated **3.5/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zephyr Enterprise? Zephyr Enterprise is best suited for consolidating complex Agile/Waterfall based teams across multiple Jira instances within your organization. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 17 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.5/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: SmartBear - **Founded**: 2009 ## Commercial Context - **Pricing Details**: Please contact SmartBear directly for pricing details. - **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Canada, China, India, United Kingdom, United States ## Features - Hierarchical View - Requirements Management - Software Testing Management - Supports Parallel Execution ## Integrations (4 total) - CucumberStudio - Selenium IDE - TestComplete - Tricentis Tosca ## Support Options - Email/Help Desk - FAQs/Forum ## Category - [Automation Testing Tools](https://www.capterra.co.uk/directory/30609/automated-testing/software) ## Alternatives 1. 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In creating better design frames ----- ### "Painful benefits" — 3.0/5 > **Matt** | *26 June 2024* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: With Zephyr I can create tests right inside Jenkins that leverage labels and components and release cycles. > > **Cons**: I find creating steps to be an awful editing experience. I tend to write tests in the ticket description instead just so I can avoid the cumbersome work of filling out steps. > > If you must use a tool built into Jira that offers test cycles aligned with Jira versions and you can find a less painful way to create steps than to manually type them in, then it may work well for you. ----- ### "Fantastic Test Management Add-In for JIRA" — 5.0/5 > **Rahul** | *13 July 2022* | Industrial Automation | Recommendation rating: 10.0/10 > > **Pros**: I love the ability to generate Reports and manage tests with ease. The rest APIs also allow to update of results of automation scripts to the JIRA and auto-generate dashboards, and status in JIRA. The ability to add custom fields for test objects is a big customizability power. > > **Cons**: The rest APIs can be made more simple to use. > > This is one of the best tools that I have worked on to date for the tasks of test management. The tool directly helps me provide most the reports and artifacts that I need for my day-to-day work. ----- ### "Zephyr really helped us work in a scaled agile way as well as integrating our automation framework." — 5.0/5 > **Verified Reviewer** | *2 July 2018* | Recommendation rating: 10.0/10 > > **Pros**: It allowed the entire project team to work together on all aspects of their testing within the context of their specific software releases, while keeping a global view. Using structured and freeform test execution cycles, and the ability to run manual or kick-off automated tests in the automation tool of our choice allowed greater scalability. All the results get updated in real time to dashboards for senior management to review. All testing assets, across all products, projects, releases and sprints all in one place. Standardize on tests, data, metrics, processes, executions, documents, reports etc. Able to re-purpose and reuse which saved time and increased productivity. We required a test management application that would seamlessly integrate with our other business critical tools e.g. JIRA, Confluence, Eggplant, Ready API, Test Complete, Selenium, Jenkins etc > > **Cons**: There were some bugs found after major releases, but these were always turned around and resolved very quickly after reporting them. If we found areas that required new feature requests or enhancements, these are generally delivered in a 4 or 8 week cycle > > Where did we expect Zephyr to do well - JIRA Integration Scaled Enterprise Agile - Automation execution - Global metrics - Tablet and mobile test execution and real time metrics What did leadership get - On the go metrics at group level and product level - Integration with Confluence for JIRA and Zephyr metrics - Reduced cost as man hours are reduced, because all QA activities can be done via one tool - 100% integration into all products ----- ### "Test Management System of Choice for our DevOps Journey\!" — 4.0/5 > **Verified Reviewer** | *14 June 2018* | Defense & Space | Recommendation rating: 9.0/10 > > **Pros**: Robust two-way synchronization with Jira. Automatically sync's with sprint stories and bugs. Ease of use with solid API integrations and plug-ins with other major release pipeline applications. Customer support and interactions have been outstanding. Zephyr has a Customer Advisory Board, which meets twice a year, to listen to, and respond to the industry. The product and team have advanced rapidly, allowing our organization to accelerate our DevOps initiative. Zephyr continues to be on the foreground of innovation, as seen by their latest release named "Maestro," their DevOps plugin that takes Zephyr to the next level, as a qualitative test management solution. Very satisfied with all aspects of the product and its future road-map. > > **Cons**: The only con to Zephyr, is its ability to manage role-based securities. However, through an engagement with our top executives, and the senior executive team from Zephyr, they now have this concern vetted and will be working to incorporate this capability into a future release. Zephyr actively listens to its customers, so any (and I mean any) concerns you have, they truly listen and actively work to satisfy the need. > > The benefits are truly amazing\! We can now "see," in real-time, the progress of all our testing and release pipelines. The integrations to other software development applications is excellent, via the API's or plug-ins. We can now quantitatively make release decisions, and assure upper management that the product we are pushing to production has been thoroughly tested. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/92588/zephyr?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/92588/zephyr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data