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About Paylocity

All-in-one, modern HR and payroll solutions that make real-time smart recommendations to help you drive better business outcomes.

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Pros:

I liked the integration with my tax software. I only exported my payroll information, reviewed it, and that's it.

Cons:

The dashboard is TOO confusing for some people-this is NOT technologically inept friendly at all.

Paylocity ratings

Average score

Ease of Use
4.2
Customer Service
4.0
Features
4.2
Value for Money
4.2

Likelihood to recommend

7.9/ 10

Paylocity has an overall rating of 4.3 out of 5 stars based on 932 user reviews on Capterra.

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Filter reviews (932)

Alan
Alan
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Paylocity simplifies HR and payroll administration

4.0 last year

Comments: Paylocity allows us to centralize our human resources and payroll data, making management more simpler. Our efficiency and precision will both increase as a result of this. The unified system not only helps us save time, but also lowers costs.

Pros:

Paylocity's user-friendly interface streamlines and automates HR and payroll processes for better management. Our platform provides streamlined processes and thorough reporting tools, guaranteeing effective administration and meeting regulatory benchmarks. Because of this, Paylocity is an essential tool for any company.

Cons:

Paylocity's mobile app is currently more limited in functionality than the desktop version. If the app were upgraded and expanded, the user experience would be more in line with that of the desktop version.

Zach
Service Manager in US
Chemicals, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Everything works great

5.0 last month New

Comments: I use it for multiple things and it works great for all

Pros:

I like how there are so many features that are available through Paylocity

Cons:

There honesty isn’t anything I do not like about it

John
HR in US
Renewables & Environment, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Paylocity could be better.

3.0 last month New

Comments: My overall experience is for everything I like about Paylocity there is just as many things I don't like. For instance, why when I try to make a timecard correction do I get an error saying the change would affect the employees negative balance when all I'm doing is changing a clock out to a clock in or changing a clock to end lunch or changing 8 hours vacation to 4 hours vacation.

Pros:

There are many features. I like that I can see actual copies of employees checks. Very helpful with UE being able to select a specific period of time for earnings. Customer service is very good.

Cons:

Vacation balances differ between timecard area and employee and HR and payroll area. Trying to figure out keywords for pulling up a report is difficult. The reports I do pull up are often blank, not sure what I'm doing wrong.

Tara
HR Coordinator in US
Business Supplies & Equipment, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Overall good, but room for improvement.

4.0 4 months ago

Comments: Overall, Paylocity is one of the better HRIS systems I've worked with. Payroll is simpler while still being secure and my employees also seem to engage well with the program.

Pros:

Paylocity has allowed us to customize a lot about our company site/setup. I spend most of my time in the Onboarding side of things and being able to customize the onboarding tasks is really helpful. When it comes to the Employee's side of Paylocity, it is relatively straightforward and user-friendly. The site is easy to navigate and when needed, the support team is very friendly and usually quick to respond.

Cons:

There is definitely room for improvement within Paylocity. It seems like a lot of functions, features, and even naming conventions are a bit more complicated than they need to be. In the onboarding side, setting up onboarding event packets, tasks, or templates is a TOTAL PAIN. The process is cumbersome and you can't delete certain things once they're created. The builder for customizing onboarding tasks 100% needs some help and could be a lot more user friendly if Paylocity were to copy a builder-setup like SurveyMonkey.

Gracie
Operator in US
Business Supplies & Equipment, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to navigate

4.0 2 months ago

Comments: Overall, the software is convenient and easy to read. Information is displayed in an organized manner and there is minimal confusion. There are some issues with loading sometimes but it’s usually resolved quickly. It’s useful for payroll, especially for a company with a large number of employees.

Pros:

It’s pretty straightforward and easy to navigate. Everything is organized and simple to read which is helpful for those that are not particularly tech-savvy.

Cons:

There are some instances where it doesn’t load very quickly which can be frustrating.

Stefanie
Stefanie
Crew in US
Verified LinkedIn User
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Paylocity is a monstrosity

2.0 last year

Comments: I have had just a blah experience with paylocity I will never ever want to use it again especially if I ever run a business on my own I have to say it's very mediocre and the dashboard is just not up with the times your standards that I have in my book. There's also just a vague paycheck stub that you get with just the taxes and the breakdown in that fact but it doesn't allow you to go in and search for discrepancies and clocking in and clocking out

Pros:

I liked the means of being able to change my direct deposit information in real time

Cons:

I hate the fact that this program doesn't offer a detailed breakdown of clocking in and out.

Eva
Office Manager in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Better than the others

5.0 2 months ago

Comments: Have been using Paylocity for over 10 years and I have never encountered any issues.

Pros:

Easy to work with. Very user friendly. Customer service is great, you will always get the help you need and quickly.

Cons:

The only thing I personally do not like is that every 6 months I have to change my password.

Raven
Business admin in US
Business Supplies & Equipment, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great Review for Paylocity Highly Recommend

5.0 2 months ago New

Comments: Overall I love it makes clocking in easy

Pros:

Its easy an convient if you forget a day you can go back and fix

Cons:

that it automatically put my break time without my permission

REBECCA
MEDICAL TECHNOLOGIS in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

PAYLOCITY TIME CARD

4.0 2 months ago New

Comments: It is a very reliable system to keep up with employees schedules and it also gives us our paystubs. We can request our time off days as well.

Pros:

Clocking in electronically. It is mostly very reliable and punctual.

Cons:

On a very rare occasion it may not clock me in even though I went through the process and I was thinking that I did everything I know!

Lauren
Receptionist in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Paylocity Review

5.0 2 months ago New

Comments: Paylocity is used to help me track my payments, timeshifts, and communication. I feel that it connects my coworkers in receiving important information.

Pros:

Ease of use, organized, ability to review networking and personal information in one. I like that it is connected to a time clock allowing me to view and estimate my checks. I like the communication that I am able to view between communities and coworkers.

Cons:

Frequently having to change password. I dislike the lack of notifications/guides of when something is required. I dislike the ability to filter messages to my specific community, rather than all.

Wesley
Director of Technology in US
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Revealing the gems that make it indispensable for effective payroll management

5.0 7 months ago

Comments: Streamlined and adaptable. It is a solution designed for the diverse needs of today's workforce. Comes with seamless integration minimizing manual labour and maximizing efficiency.

Pros:

Unlocking the essential components of great HR and payroll practices starts with an intuitive and flexible software which has all the features for the task. Paylocity fits in well with efficient performance that aligns with our unique needs. It can easily manage complex calculations ensuring compliance with laws and deductions. Operations are carried out with accuracy ensuring both the employer and employees are happy with the results.

Cons:

It will make your life easier and better. Pleasure to comment that I have no drawbacks. I find everything helpful and Up to standards.

Courtney
Employee and Physician Relations Manager in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The best system switch we have made as a company to date!!

4.0 6 months ago

Pros:

Very user friendly software and multifunctional to use for so much more than just time keeping and payroll services. It has a multitude of HR functions that not only engage employees but keeps everything in one place, making it easier and more convenient for both management and employees.

Cons:

No direct contact info for assigned account managers.

Aaron
Sales and Inventory Analyst in US
Consumer Goods, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Paylocity is a must have!

5.0 6 months ago

Comments: Paylocity has made our lives so much easier! Integrates well with other platforms, easy for employees to navigate and find what they need, and super simple to run payroll. Has saved us a ton of time and frustrations!

Pros:

Love how simple the dashboard for paylocity is, it has great data and is super easy for all of our employees to navigate!

Cons:

We love everything about paylocity, such an upgrade from our previous software!

Javier
Accounting in US
Automotive, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Best pay roll company

5.0 4 months ago

Comments: My overall experience with Paylocity has been very pleasant and by far the best pay roll I've ever used.

Pros:

I love how you can track your hours, how you can communicate with other staff member and how you can see and request time off.

Cons:

So far I cannot say there are any cons its been the best pay role app I've ever used.

Tasha
Regional Director in US
Civic & Social Organization, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Paylocity is a great tool to use!!!

5.0 last year

Comments: My overall experience with Paylocity has been great!

Pros:

I really like the trainings that Paylocity offers.

Cons:

Some of the trainings that paylocity offers seems to repeat a lot of the same information over and over again.

Ashli
Client Solutions Navigator in US
Veterinary, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Paylocity Ups & Downs

4.0 3 months ago

Comments: Intuative app that documents information & allows accurate time keeping

Pros:

Easy to navigate on phone or pc Fun community section to celebrate staff

Cons:

Loading issues and errors with geofences

Jadin
Accounting Supervisor in US
Automotive, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Paylocity Rocks

5.0 3 months ago

Pros:

Paylocity is easy to navigate and very user friendly.

Cons:

My only complaint about Paylocity is the app could be designed a little better.

Maria
Teacher assistant in US
Education Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Time in time out

5.0 9 months ago

Pros:

I like being able to see my hours whenever I want. I can punch in and out on my phone. I can see if I am missing any punches.

Cons:

Occasionally I have had an issues with clocking in and out.

Josh
Senior technician in US
Construction, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Paylocity

5.0 6 months ago

Comments: Wouldn’t want to switch back to any of the similar systems that I’ve used in the past. Easy to operate on phone, tablet or desktop. Clocking in and out on the go is extremely convenient.

Pros:

Ease of access for both desktop and hand help usage. Clocking in and out right on the app

Cons:

No complaint after 4 years of use. Very secure.

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Just... Don't.

1.0 last year

Comments: Horrible. Paylocity makes my job more difficult every day. As an HR employee, Paylocity is the root cause of every problem in our department. If I had the option and Paylocity were free, I would still pay to use something else.

Pros:

The visual appearance. For the most part, things LOOK professional.

Cons:

Everything else. Every part of the system is built to look like it works, but it all stops there. It's like a carboard cutout. Yeah, it looks like a person, but from every other perspective, there's NOTHING there.

Sam
Office Administrator in US
Utilities, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Great and Straight Forward

4.0 5 months ago

Comments: Great experience. Used it for a short time and never had an issue with it. Everything ran smoothly. Clocking in and out was easy. Finding your pay stubs was a breeze. Great app

Pros:

It is a simple app. Very easy to use and does what you need it to do. Never really had any complaints with it to be honest.

Cons:

I can't really think of anything. Maybe just the fact that it is a lesser known app so it is not as widely used as others and therefore may have less attention shown towards updates and such.

Verified Reviewer
Verified LinkedIn User
Human Resources, Self Employed
Used the Software for: 2+ years
Reviewer Source

Well-rounded HRIS

4.0 12 months ago

Pros:

I've had many employees mention how easy the platform is to use. I, myself, enjoy the ease of set up and administration. Especially when it comes to implementing NEW modules, the team has been great.

Cons:

It can me almost TOO many options. But, for a certain size company, I can see the additional options becoming more important.

Ahmed
Human Resources Manager in US
Import & Export, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Paylocity Is a Great Time Tracking Solution

5.0 3 months ago

Comments: My overall experience with Paylocity is perfect.

Pros:

Paylocity is a friendly and easy to use time tracking solution. I like how Paylocity's dashboard is easy to understand.

Cons:

Paylocity is great and flawless. I have zero flaws.

Sarah
Crisis Specialist in US
Mental Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Paylocity is Worth It

4.0 5 months ago

Comments: My overall experience with Paylocity has been positive.

Pros:

I like that I can see everything from my paychecks to staff birthdays.

Cons:

I don't like how the app interface can be tricky sometimes and hard to understand. I also have had some trouble accessing paychecks in the past when I have multiple accounts connected.

Ashlee
Ashlee
Customer Support Specialist in US
Verified LinkedIn User
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Paylocity is Great at Connecting Employees With One Another.

5.0 9 months ago

Comments: I believe this app is an excellent tool for onboarding! It has a robust system with numerous extra features for new hires to utilize. Setting up direct deposit and tracking my hours worked was very easy.

Pros:

The onboarding process was seamless and user-friendly. It offers many great tools for new hires, such as access to information about company benefits, time-off requests, various company policies, and proper procedures. I was also pleased that I could see the profiles of everyone on my team, along with their "about me" sections and list of interests. This provided some fun talking points when we finally met in person.

Cons:

I can't think of any serious complaints or concerns that I found when using this app.