Invoice2go Reviews

Average Ratings

  • Overall
    4 /5
  • Ease of Use
    4.2 /5
  • Customer Service
    3.9 /5

About Invoice2go

Invoice2go makes it easy to send invoices & estimates, accept online payments and manage your business. Free 30 day trial.

Learn more about Invoice2go

Showing 107 reviews

Ibrahim G.
Owner
Consumer Services, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 16/06/2021

"Reduce the subscription"

Pros: The best thing I found is the approval process, what when I tell people about this option they keep telling me that it is not a necessity. And that there is free applications that provides the same service. The other thing I found my sis then voices design.

Cons: Reduce the subscription or dont make alot of restrictions.

  • Reviewer Source 
  • Reviewed on 16/06/2021
Kieron B.
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 05/01/2017

"Simple and easy to use"

Comments: Easy setup and straight forward. Good day to day tool for contractors working on site. Good record keeping

  • Reviewer Source 
  • Reviewed on 05/01/2017
Brady H.
Onwer
Market Research, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 20/07/2021

"Just a review"

Comments: Good

Pros: Invoicing, purchase orders, expenses -

Cons: Inability to custom for Purchase Order only. Expenses take too long to do one at a time.

  • Reviewer Source 
  • Reviewed on 20/07/2021
Verified Reviewer
Technical Support Specialist
Information Technology & Services, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    2 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 12/09/2018

"Great for invoicing and receiving payments"

Pros: We really liked invoice to go and wanted to use it the interface is fast simple. And visually appealing. It’s easy to use in the field, too quickly email invoices to clients.

Cons: However, it’s a little bit troublesome because it doesn’t seem to integrate with other systems like quickbooks etc. So I tend to be more tailored for an owner-operator business and doesn’t scale as well as other solution.

  • Reviewer Source 
  • Reviewed on 12/09/2018
John O.
Company Director
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 16/06/2021

"Highly Recommend"

Comments: Top notch app and magic after servuce

Pros: Ease of use and mobile features excellent

Cons: Nothing all good ..can have no complaints

  • Reviewer Source 
  • Reviewed on 16/06/2021
Lorraine S.
Owner
Consumer Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/07/2021

"Resolve issue"

Comments: Always have had a good experience

Pros: Speed ofPayment , the professional look of it .

Cons: Nothing , I have no problems with invoice to go

  • Reviewer Source 
  • Reviewed on 21/07/2021
Michelle L.
Business Manager
Mechanical or Industrial Engineering, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    2 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 17/10/2019

"Could be great for you"

Comments: I wouldn't discredit this software, it is good. It just wasn't what I was looking for

Pros: This software could be great for others, I did love the concept of this software, it created invoices for my business,

Cons: I guess I was looking for more of an accounting software that did more for my business, other than create and track invoices. This could be a great software for someone who is looking for just that

  • Reviewer Source 
  • Reviewed on 17/10/2019
Karel S.
Owner
Consumer Electronics, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    1 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 17/10/2018

"Starter plan not working"

Comments: Not good

Pros: The software is easy to use and UX interface is ok.
Looks nice

Cons: I had starter plan and paid for the service. For my plan I can normally manage X invoices. If I went above I deleted old invoice; But since recent update the tool is not respecting the plan. I have only few invoices left but still cannot create a new one. I only need a simpel solution to issue invoices. Not to store or manage them. But even something simple as this is not working. Unacceptable for me for a paid service. I also raised two cases for their support but after two days no reply yet. I'm very upset about this. I had to find fast another solution. I would not recommend using this solution. Regards

  • Reviewer Source 
  • Reviewed on 17/10/2018
Kai S.
Multimedia
Media Production, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/05/2021

"Great price and performance"

Comments: The decisive factor for me was to use Invoice2go, as I can use it on a wide variety of end devices and also on the go.
The program is easy and clear to use. And the price is okay too, other programs of this kind are a lot more expensive. But also a very good customer support, which has often helped me to my satisfaction, should be mentioned here. I can recommend Invoice2go.

Pros: Easy to handle. Clearly. What I like a lot is that I can use the program on a wide variety of end devices (Mac, tablet, iPhone) and also on the go.

Cons: In the use there are no problems for me to complain about.

  • Reviewer Source 
  • Reviewed on 23/05/2021
Kirstie S.
Consultant
Professional Training & Coaching, Self Employed
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/05/2019

"Invoice Management Software that works."

Comments: Love it, makes invoicing quick and easy. I am glad I bought the paid version.

Pros: I love the easy interface and how quick it is to load invoices and duplicate repeat invoices. Its great to track money outstanding and payments made. The cell phone app is useful for making off payments and sending reminders.

Cons: I would love to be able to tag invoices according to project and generate reports that are tag specific. I also had a hassle where I merged clients with the same name by accident and haven't found and easy way to resolve that , so my report isn't 100% accurate.

  • Reviewer Source 
  • Reviewed on 30/05/2019
Robert S.
Proprietor
Electrical/Electronic Manufacturing, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/02/2021

"Invoice 2 go"

Pros: Does what it says well constantly updated for the better

Cons: Nothing at all everything works well no problems.

Vendor Response

by Invoice2go on 31/03/2021

We are elated to hear you enjoy our software updates. It's important to us to continuously improve our product and provide more value with customer feedback. Thank you so much!

  • Reviewer Source 
  • Reviewed on 14/02/2021
Michael A.
IT and Logistic Manager
Information Technology & Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 25/07/2018

"just an awesome system for the person who is self employed"

Comments: i do this software so easy to use and bill my clients and track my payments.
Easy to use

Pros: easy to use.
easy to track and send invoices.
easy to bill clients in a professional way.
great interface.

Cons: they could work on the creating invoices and it does tend to get a bit confusing at times.
the customer list also needs a bit more ease of access

  • Reviewer Source 
  • Reviewed on 25/07/2018
Marcus K.
Director
Accounting, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    3 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 26/10/2017

"Ruined a previously fabulous product"

Comments: None anymore it been ruined with poor redevelopment and customer service who do fix issues or errors. Most certainly not worth the subscription. I bought the license years ago and now I'm expected to repay yearly so its a con.
Nothing now it has been ruined, it has problems with capital letters on addresses. All live invoices are mixed in with invoices that are dead completed. So u cant separate invoices that are completed.

Cons: It doesnt function very well. Feature less and customer support doesnt listen to feedback given. So many issues , product doesnt sync. You loose information very easily. And if support listened to feedback they would do so much better. Its awful now and am seeking a new product after being with them for over 10 years.

  • Reviewer Source 
  • Reviewed on 26/10/2017
Ashley C.
Front Office Manager
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 10/01/2018

"I work with this software daily for almost 7 months now."

Pros: I like how user friendly it is. I started working with this software and got very little training. I figured it out pretty quickly.

Cons: I do not like how you can't search for names on the invoices easily. This also applies to the app version of this software too. It is a headache if i have to look up a previously sent invoice. I also do not like the image limit when uploading a picture to attach to the invoice.

  • Reviewer Source 
  • Reviewed on 10/01/2018
Sarah N.
Executive Assistant
Education Management, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/03/2020

"Great way to stay on top of Invoicing!"

Pros: I love the ease of this software. I have many clients and it is great to be able to send an invoice from my phone if I am away from my desk.

Cons: I wish they allowed stripe accounts to be more easily set up/managed. They auto-created a stripe account for me and I spent 3 days back and forth with Invoice2go and stripe and I ended up having to jump through hoops in order to get paid by a client. I also wish I was able to retrieve deleted invoices.

  • Reviewer Source 
  • Reviewed on 23/03/2020
Pierre S.
Owner
Building Materials, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 17/03/2021

"Ripp off"

Comments: Terrible

Pros: Ease of use.

Cons: Ripp off prises escalated by stupid expensive annual renewal fees and no or little ways to contact them

Vendor Response

by Invoice2go on 18/03/2021

Hi Pierre. We are sorry to hear there has been some confusion around our pricing for our plans. We offer a variety of monthly or annual plans starting at $3USD per month. If you would like to discuss changing to a plan that better suits your business or have any questions, we offer support 24/6 via email at [email protected] or by live chat on our website. We would love to hear from you and help in every way we can. Thanks.

  • Reviewer Source 
  • Reviewed on 17/03/2021
Justin N.
Admin
Construction, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/09/2018

"Great for Small Business!"

Comments: Highly recommend for new business owners.

Pros: We tried to switch from quickbooks to Invoice2Go and we were highly impressed! It's truly a simple, intuitive app. It allows for us to collect payments, send invoices and track expenses. It's quick to set up an invoice and send. We loved it!

Cons: We simply outgrew the software. Our business developed into a multi faceted business and we needed something more robust. Highly recommend Invoice2Go if you are a small business. It will help elevate you to the next level.

  • Reviewer Source 
  • Reviewed on 19/09/2018
Greg M.
Owner
Construction, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/03/2021

"Ease of mind"

Comments: I've been using invoice 2 go for a few years now, thought about changing xero or myob, but realize all the extra stuff they offer I don't need.

Pros: The easiness of using the software, so symple to use , you don't need to be a IT specallist to operate the system at all click and send is all it takes.

Cons: Properly the yearly subscription, you forget that you have it , also the ability to pay via Bank transfer.

  • Reviewer Source 
  • Reviewed on 23/03/2021
Kris B.
Owner
Arts & Crafts, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/06/2021

"Professional"

Comments: I used for 12 years and it offered me a professional looking invoice.

Pros: I was able to custom design my invoices which added to the professional appearance of my business.

Cons: I didn’t have any dislikes for the software. It was constantly upgraded and easy to use.

  • Reviewer Source 
  • Reviewed on 04/06/2021
Ken D.
Owner
Construction, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    1 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 14/12/2016

"construction company"

Comments: Loses invoices, they vanish, and cannot be retrieved. I have noticed that I have lost invoices and they are completely gone, I called customer report if I can find the invoice number they can retrieve it?? Does me no good if it comes up missing and I don't see it gone. I don't understand why they can't find the Glitch in the software and guarantee me that it won't happen again. I am currently looking to find a better invoice software.

Pros: quick invoicing

Cons: loses invoices, cannot make progress bills off a single invoice, such as draws on a project.

  • Reviewer Source 
  • Reviewed on 14/12/2016
Christina M.
Office Manager
Construction, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 23/05/2020

"Would (and probably will) Resubscribe"

Comments: After using Invoice2go for years, our accountant recommended switching over to Intuit Quickbooks. We will be switching back to invoice2go very soon.

Pros: VERY user friendly for people who are not tech-savvy. Offers a lot of different features like customizing invoicing, estimates, appointment tracking, mile tracking, purchase orders, etc.

Cons: Every product/service description is automatically saved. Would like to enter products and services separately only to then add to each estimate and invoice.

  • Reviewer Source 
  • Reviewed on 23/05/2020
Keith P.
manager
Construction, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 15/02/2021

"user"

Comments: keeps track of all ongoing business transactions

Pros: Product easy to use when on the road

Cons: Tough to update and make changes to clients creates multiple entries not templates to work off of
Arrangement of past invoices seems odd
Would like to have more options store important or unpaid items in a separate account.
Would like to have multiple account options for additional businesses

Vendor Response

by Invoice2go on 31/03/2021

Hey Keith. Thank you for leaving us this review. We appreciate the feedback and have brought your suggestions up to our product team. We would love to hear from you to gather more detail about your business needs. Please send us an email to [email protected] at your earliest convenience.

  • Reviewer Source 
  • Reviewed on 15/02/2021
Douglas M.
Owner
Computer Hardware, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 29/05/2021

"Great for quick invoicing for single users."

Comments: Unresponsive when ask them to customize settings or add critical creatures.

Pros: Great for quick invoicing for single users.

Cons: Cannot retrieve deleted invoices for audit purposes.

  • Reviewer Source 
  • Reviewed on 29/05/2021
Cédric B.
Owner
Construction, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/03/2021

"No evolution"

Pros: Nothing more than other program . Less application than the others.

Cons: Noting new, i chat with you gys a couple of time i suggeste a lot of add they can do and in 4 years notting add. I regrate to go with invoice 2 go. If i have a chance to restart i will never go with them.

Vendor Response

by Invoice2go on 17/03/2021

Hi Cedric. We are sorry to hear your concerns with the feedback you have provided to our team. We did want to let you know that we highly value our customer's feedback. Every time you reach out and provide your thoughts on our product or suggestions for new features, the feedback gets fed directly to our product team and the product managers.

Over the past few months, we have made quite a few improvements and changes to the home screen and added features such as tips, instant websites, file attachments, and many more, which can be viewed here: portal.productboard.com/mfvxmpyjbwalrgjjifndqyv2/tabs/3-launched.

All of these updates were made as a result of customer feedback. We are extremely focused on providing the best software to help support business owners with their workflow and look forward to continuing to expand our features. Thank you for sharing, Cedric, and please let our team know if there is anything further, we may do to assist.

  • Reviewer Source 
  • Reviewed on 09/03/2021
Elaine L.
Therapy trainer
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/02/2021

"Good invoice App"

Comments: I have been working with this app for about 10 years. I have not had a major problem with it. The few times I did need to talk to an agent, it was pleasant and helpful.

Pros: Ease of use for reports in daily, monthly, quarterly, annually. Works across all my electronics

Cons: Missing subscription receipts for auto-renewel. Some accounting reports not registering the discounts.

Vendor Response

by Invoice2go on 31/03/2021

Hey Elaine! We are thrilled our reporting features help you and your business for the past 10 years. Thank you very much for your support. We want to learn more about the discount reporting issues you mentioned. Please let our support team know how we can help at [email protected] Thank you, and we hope to hear from you soon, Elaine!

  • Reviewer Source 
  • Reviewed on 13/02/2021