--- description: Discover the benefits and disadvantages of Smartsheet. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smartsheet Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Smartsheet](/software/79104/smartsheet) # Smartsheet Canonical: https://www.capterra.co.uk/software/79104/smartsheet Page: 1 / 142\ Next: [Next page](https://www.capterra.co.uk/software/79104/smartsheet?page=2) > Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. > > Verdict: Rated **4.5/5** by 3530 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Smartsheet? Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3530 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Smartsheet - **Location**: Denver, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Choose the plan that works best for you and manage your projects, programs, and processes — all in one place. Plans start at $9.00/month when billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Russian, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 9 more ## Features - Activity Planning - Activity Tracking - Analytics - Asset Tracking - Availability Management - Business Process Automation - Calendar Management - Campaign Planning - Capacity Management - Channel Management - Content Management - Cost Estimating - Customisable Forms - Dashboard - Data Import/Export - Data Tabulation - Data Visualisation - Document Review - Document Storage - Drag & Drop - EMR/EHR - Expense Tracking - Forms Creation & Design - HIPAA Compliant - KPI Monitoring - Mobile Access - Multi-Campaign - Payroll Management - Preventive Maintenance - Prioritisation - Process Modeling & Designing - Product Roadmapping - Project Management - Project Planning/Scheduling - Project Scheduling - ROI Tracking - Reporting/Project Tracking - Resource Scheduling - Skills Tracking - Sprint Planning - Strategic Planning - Subcontractor Monitoring - Task Editing - Task Management - Third-Party Integration - Time & Expense Tracking - Time Tracking - Work Order Management - Workflow Automation - Workflow Configuration ... and 90 more features ## Integrations (71 total) - 123FormBuilder - Acumatica Cloud ERP - Adobe Creative Cloud - Amazon Q - AppSheet - Azuqua - Backupify - Bitium - Box - Cronos - Docusign - Domo - Dropbox - Easy Insight - Egnyte ... and 56 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) ## Related Categories - [Campaign Management Software](https://www.capterra.co.uk/directory/30012/campaign-management/software) - [MRM Software](https://www.capterra.co.uk/directory/31020/mrm/software) - [Event Marketing Software](https://www.capterra.co.uk/directory/31542/event-marketing/software) - [Strategic Planning Software](https://www.capterra.co.uk/directory/31031/strategic-planning/software) - [Product Management Software](https://www.capterra.co.uk/directory/30865/product-management/software) ## Alternatives 1. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13617 reviews) 2. [monday.com AI Work Platform](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (6075 reviews) 3. [Clockify](https://www.capterra.co.uk/software/169607/clockify) — 4.8/5 (9250 reviews) 4. [Jira](https://www.capterra.co.uk/software/19319/jira) — 4.4/5 (15426 reviews) 5. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23570 reviews) ## Reviews ### "Smartsheet" — 5.0/5 > **Anitha** | *9 February 2026* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: The main advantage of Smartsheet is its simplicity. You quickly recognise the Excel-style logic, which makes adoption much easier, even for non-technical teams. You can create sheets to track projects, approvals, internal requests or operational calendars, and everything remains clear and easy to follow. I also really appreciate the ability to automate certain actions (alerts, reminders, assignments). It saves a considerable amount of time. > > **Cons**: At times, certain alerts can get mixed in with other notifications, which can reduce visibility on the genuinely urgent matters. ----- ### "Smartsheet makes our team more efficient." — 4.0/5 > **Pupp** | *19 July 2026* | Events Services | Recommendation rating: 7.0/10 > > **Pros**: Smartsheet allows multiple team members to collaborate with ease but I also like that I can set up automations allowing me to manage tasks more efficiently. Their customer support is also good and whenever I’ve had questions I am able to speak to a human being quickly. > > **Cons**: Smartsheet has a few frustrating elements when it comes to collaborations. If different team members have different license levels it can complicate things if you’re trying to create smartsheets collaboratively. > > Overall I’ve been very impressed with Smartsheet and over time I’ve been able to push it further and further by adding things like automations and more complex formulas. It can do a lot for making team processes more efficient. ----- ### "More than a project management tool" — 4.0/5 > **Matt** | *5 June 2026* | Broadcast Media | Recommendation rating: 9.0/10 > > **Pros**: 1. Highly versatile and scalable Smartsheet supports a wide range of use cases, from workflow automation and reporting to governance, compliance, project management, and client-facing solutions. It scales effectively from individual teams to enterprise-wide deployments. 2. Strong business value and user adoption The platform is intuitive for business users, reducing reliance on technical teams while improving visibility, collaboration, operational efficiency, and decision-making. > > **Cons**: 1. Administration can become complex at scale As deployments grow, managing permissions, WorkApps, governance standards, and platform architecture requires dedicated ownership and strong administration practices. 2. Some enterprise features lack maturity Certain capabilities, such as WorkApps administration, group-based sharing, form draft saving, and large-scale governance controls, could be further developed to better support enterprise-scale environments. > > Smartsheet is more than a project management tool; it is a scalable business operations platform. It supports governance, compliance, reporting, workflow automation, and client-facing services, helping approximately 1,000 employees work more efficiently while enabling innovation, operational excellence, and recurring revenue generation. ----- ### "Smartsheet review" — 3.0/5 > **Sheniga** | *20 May 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Smartsheet provides a structured and organised way to manage projects, combining the familiarity of spreadsheets with project tracking features. It is particularly useful for tracking tasks, timelines, and ownership in a clear and visible format. The ability to create dashboards and automate workflows helps improve visibility and reduces manual follow‑ups. > > **Cons**: The interface can feel less modern compared to other tools, and there is a learning curve for users who are not familiar with spreadsheet-style solutions. Some advanced features, such as automation and reporting, require additional setup time. It can also be less intuitive when managing highly dynamic or agile workflows. > > Overall, Smartsheet offers a practical and structured approach to project and task management. It works well for teams that prefer organised, grid-based tracking and need clear accountability. While it may require initial effort to set up effectively, it becomes a reliable tool for maintaining visibility and control over work. ----- ### "It's great but can be a bit clunky at times" — 4.0/5 > **Ahmed** | *6 July 2025* | Accounting | Recommendation rating: 7.0/10 > > **Pros**: It's great when integrated with Excel. I find it a brilliant means to update my data then export it to smart sheets and vice versa > > **Cons**: It can be a bit clunky sometimes. I also find that when I'm running large data sets or trying to update what I have excel tends to crash ----- Page: 1 / 142\ Next: [Next page](https://www.capterra.co.uk/software/79104/smartsheet?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/79104/smartsheet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data