--- description: Discover the benefits and disadvantages of Smartsheet. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Smartsheet Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Smartsheet](/software/79104/smartsheet) # Smartsheet Canonical: https://www.capterra.co.uk/software/79104/smartsheet Page: 1 / 143\ Next: [Next page](https://www.capterra.co.uk/software/79104/smartsheet?page=2) > Smartsheet is an Intelligent Work Management Platform that revolutionizes how you manage projects, portfolios, and processes. > > Verdict: Rated **4.5/5** by 3548 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Smartsheet? Marketing, creative operations, IT portfolio management, higher education, construction, healthcare and life sciences, government, financial services, and technology organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3548 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Smartsheet - **Location**: Denver, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$9.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Choose the plan that works best for you and manage your projects, programs, and processes — all in one place. Plans start at $9.00/month when billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Portuguese, Russian, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway and 9 more ## Features - Activity Planning - Analytics - Approval Process Control - Asset Tracking - Availability Management - Business Process Automation - Calendar Management - Campaign Planning - Capacity Management - Channel Management - Commenting/Notes - Content Management - Cost Estimating - Customisable Forms - Dashboard - Data Tabulation - Document Review - Document Storage - Drag & Drop - EMR/EHR - Electronic Data Capture - Expense Tracking - Forms Creation & Design - Forms Management - Goal Setting/Tracking - HIPAA Compliant - Ideation - KPI Monitoring - Multi-Campaign - Multiple Projects - Preventive Maintenance - Prioritisation - Process Modeling & Designing - Product Roadmapping - Project Management - Project Scheduling - Project Tracking - ROI Tracking - Reporting/Project Tracking - Resource Scheduling - Skills Tracking - Sprint Planning - Strategic Planning - Subcontractor Monitoring - Task Management - Third-Party Integration - Time Tracking - Work Order Management - Workflow Automation - Workflow Configuration ... and 90 more features ## Integrations (70 total) - 123FormBuilder - Acumatica Cloud ERP - Adobe Creative Cloud - Amazon Q - AppSheet - Azuqua - Backupify - Box - Cronos - Docusign - Domo - Dropbox - Easy Insight - Egnyte - Evernote Teams ... and 55 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) ## Related Categories - [Campaign Management Software](https://www.capterra.co.uk/directory/30012/campaign-management/software) - [MRM Software](https://www.capterra.co.uk/directory/31020/mrm/software) - [Event Marketing Software](https://www.capterra.co.uk/directory/31542/event-marketing/software) - [Strategic Planning Software](https://www.capterra.co.uk/directory/31031/strategic-planning/software) - [Product Management Software](https://www.capterra.co.uk/directory/30865/product-management/software) ## Alternatives 1. [monday.com AI Work Platform](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (6112 reviews) 2. [Clockify](https://www.capterra.co.uk/software/169607/clockify) — 4.8/5 (9266 reviews) 3. [Jira](https://www.capterra.co.uk/software/19319/jira) — 4.4/5 (15483 reviews) 4. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13687 reviews) 5. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23615 reviews) ## Reviews ### "Smartsheet makes our team more efficient." — 4.0/5 > **Pupp** | *19 July 2026* | Events Services | Recommendation rating: 7.0/10 > > **Pros**: Smartsheet allows multiple team members to collaborate with ease but I also like that I can set up automations allowing me to manage tasks more efficiently. Their customer support is also good and whenever I’ve had questions I am able to speak to a human being quickly. > > **Cons**: Smartsheet has a few frustrating elements when it comes to collaborations. If different team members have different license levels it can complicate things if you’re trying to create smartsheets collaboratively. > > Overall I’ve been very impressed with Smartsheet and over time I’ve been able to push it further and further by adding things like automations and more complex formulas. It can do a lot for making team processes more efficient. ----- ### "Powerful project management and tracking tool with familiar spreadsheet flexibility" — 5.0/5 > **Shyam Kishor** | *2 September 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Smartsheet excels at task management and project collaboration for teams familiar with spreadsheet layouts. The platform combines flexible grid, Gantt, and Kanban views, making tracking project timelines straightforward. It offers solid value for money by automating workflows and reducing status update meetings. > > **Cons**: Navigation can feel overwhelming due to the sheer volume of sheets, dashboards, and reports across workspace folders. There is a initial learning curve for setting up complex cross-sheet formulas, and customer support can sometimes take a day or two to resolve technical inquiries. > > Overall, Smartsheet has been an effective tool for keeping complex projects and team workflows on track. It bridges the gap between simple spreadsheets and full project management suites nicely. Despite a slight learning curve during setup, it provides strong visibility and structure across all our department initiatives. ----- ### "More than a project management tool" — 4.0/5 > **Matt** | *5 June 2026* | Broadcast Media | Recommendation rating: 9.0/10 > > **Pros**: 1. Highly versatile and scalable Smartsheet supports a wide range of use cases, from workflow automation and reporting to governance, compliance, project management, and client-facing solutions. It scales effectively from individual teams to enterprise-wide deployments. 2. Strong business value and user adoption The platform is intuitive for business users, reducing reliance on technical teams while improving visibility, collaboration, operational efficiency, and decision-making. > > **Cons**: 1. Administration can become complex at scale As deployments grow, managing permissions, WorkApps, governance standards, and platform architecture requires dedicated ownership and strong administration practices. 2. Some enterprise features lack maturity Certain capabilities, such as WorkApps administration, group-based sharing, form draft saving, and large-scale governance controls, could be further developed to better support enterprise-scale environments. > > Smartsheet is more than a project management tool; it is a scalable business operations platform. It supports governance, compliance, reporting, workflow automation, and client-facing services, helping approximately 1,000 employees work more efficiently while enabling innovation, operational excellence, and recurring revenue generation. ----- ### "“Simple and Effective Time Tracking Tool”" — 5.0/5 > **Gagandeep** | *1 September 2026* | Alternative Dispute Resolution | Recommendation rating: 10.0/10 > > **Pros**: Pros: What I liked most about Smartsheet Smartsheet stands out for its intuitive interface and flexibility, making project management and collaboration remarkably straightforward. I particularly appreciated the real-time updates, which allowed team members to stay aligned without constant follow-up emails. Its range of templates and automation features saved considerable time and effort, while the seamless integration with other tools such as Google Drive and Microsoft Teams enhanced overall efficiency. The ability to customise dashboards and reports provided a clear visual overview of ongoing projects, which helped with decision-making and tracking progress effectively. > > **Cons**: Smartsheet is easy to use and makes it simple to organise tasks, manage projects and track progress. The dashboards and reports provide a clear overview of ongoing work and help with planning and decision-making. > > Overall, my experience with Smartsheet has been very positive. It is a useful and reliable tool for managing projects, organising work and keeping track of progress. The dashboards, reports and collaboration features make it easier to stay organised and keep everyone updated. ----- ### "Smartsheet review" — 3.0/5 > **Sheniga** | *20 May 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Smartsheet provides a structured and organised way to manage projects, combining the familiarity of spreadsheets with project tracking features. It is particularly useful for tracking tasks, timelines, and ownership in a clear and visible format. The ability to create dashboards and automate workflows helps improve visibility and reduces manual follow‑ups. > > **Cons**: The interface can feel less modern compared to other tools, and there is a learning curve for users who are not familiar with spreadsheet-style solutions. Some advanced features, such as automation and reporting, require additional setup time. It can also be less intuitive when managing highly dynamic or agile workflows. > > Overall, Smartsheet offers a practical and structured approach to project and task management. It works well for teams that prefer organised, grid-based tracking and need clear accountability. While it may require initial effort to set up effectively, it becomes a reliable tool for maintaining visibility and control over work. ----- Page: 1 / 143\ Next: [Next page](https://www.capterra.co.uk/software/79104/smartsheet?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/79104/smartsheet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data