---
description: Discover the benefits and disadvantages of Eldermark.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Eldermark Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Assisted Living Software](/directory/10034/assisted-living/software) > [Eldermark](/software/79030/service-minder)

# Eldermark

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> We redefine the business of senior living by uniting care, compliance, resident experience, and revenue into one connected platform.
> 
> Verdict: Rated **4.6/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Eldermark?

The senior living technology platform that transforms how senior living communities engage residents, deliver care, stay ahead of changing regulations, and grow revenue.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 37 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Eldermark Software
- **Founded**: 1991

## Commercial Context

- **Starting Price**: US$1.00
- **Pricing Details**: dependent upon the software modules implemented
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Dashboard
- Appointment Management
- Assessment Management
- Audit Trail
- Billing & Invoicing
- Campaign Management
- Care Plan Management
- Charting
- Claims Management
- Communication Management
- Compliance Management
- Contact Management
- Decision Support Systems
- Document Management
- E-Prescribing
- EMR/EHR
- Employee Management
- For Long Term Care
- Geriatric Care
- Healthcare Compliance
- Incident Management
- Lead Management
- Marketing Automation
- Meal/Nutrition Management
- Medical Billing
- Medical Management
- Medication Alerts/Warnings
- Medication Database
- Medication History
- Medication Management
- Mobile Access
- Patient Communications
- Patient Management
- Patient Portal
- Patient Records Management
- Point of Care System
- Reminders
- Reporting & Statistics
- SOAP notes
- Scheduling
- Staff Management
- Third-Party Integrations

## Integrations (9 total)

- ActiveDEMAND
- Caretime
- EasyShifts
- Espresso
- GroveMenus
- Notify
- OnShift
- ServiceTrac
- eMenuCHOICE

## Support Options

- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Assisted Living Software](https://www.capterra.co.uk/directory/10034/assisted-living/software)

## Related Categories

- [Assisted Living Software](https://www.capterra.co.uk/directory/10034/assisted-living/software)
- [Nursing Home Software](https://www.capterra.co.uk/directory/31330/nursing-home/software)
- [Electronic Medical Records Software](https://www.capterra.co.uk/directory/20028/electronic-medical-records/software)
- [Long Term Care Software](https://www.capterra.co.uk/directory/30109/long-term-care/software)
- [eMAR System](https://www.capterra.co.uk/directory/33675/emar/software)

## Alternatives

1. [ECP](https://www.capterra.co.uk/software/90493/ecp) — 4.7/5 (154 reviews)
2. [Senior Living Core Platform](https://www.capterra.co.uk/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews)
3. [SNF Metrics](https://www.capterra.co.uk/software/1054000/snf-metrics) — 4.7/5 (41 reviews)
4. [Therap](https://www.capterra.co.uk/software/124101/therap) — 4.7/5 (77 reviews)
5. [StoriiCare](https://www.capterra.co.uk/software/163319/storiicare) — 4.8/5 (45 reviews)

## Reviews

### "Eldermark use" — 5.0/5

> **Brenda** | *14 April 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: We feel that Eldermark is an easy to use well-rounded software that meets our needs well.   Our account manager is very supportive and responsive to our needs.  The support team at Eldermark is quick to respond and help with any problems we might have.
> 
> **Cons**: Currently it is a server based software.   They are moving to web-based which will be helpful.

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### "Eldermark Review" — 5.0/5

> **Annie** | *29 August 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The support team, the quickness to respond and assist, the setup of the system and how it looks, and the ease of use.  Eldersmarts and Dashboards are my favorite\!
> 
> **Cons**: Alert charting notification, late entry note doesn't enter in chronologically
> 
> I have been with Eldermark for almost 9 years and I have enjoyed our partnership.

-----

### "Home Health Office Manager" — 5.0/5

> **Ronda** | *11 September 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The the sorting it can do and different communities
> 
> **Cons**: it locks up alot when aides switch back and forth throughout a day so I have to ask to have it unlocked.
> 
> Overall I would say good.  I just learned it and still learning everything it can do.

-----

### "Eldermark app issue" — 5.0/5

> **Kipp** | *27 September 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The patience while trying so many things to get it working and such excellent customer service\!
> 
> **Cons**: I didn’t have any issues at all. The issue I had was an update on my laptop.
> 
> It was excellent from start to finish and my issue was resolved and I learned some new things. Excellent customer service\!

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### "community relations director" — 5.0/5

> **Jason** | *12 September 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: my Trainer was nothing short of amazing, she took her time and helped me.
> 
> **Cons**: she was the best\! i have nothing bad to say.
> 
> \[sensitive content hidden\] was beyond helpful. I am so appreciative of her help and patience .

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/79030/service-minder)

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| en-AE | <https://www.capterra.ae/software/79030/service-minder> |
| en-AU | <https://www.capterra.com.au/software/79030/service-minder> |
| en-CA | <https://www.capterra.ca/software/79030/service-minder> |
| en-GB | <https://www.capterra.co.uk/software/79030/service-minder> |
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