Payroll Mate Reviews
by Real Business Solutions4.7 / 5 118 reviews
Reviewed on 14/03/2017
Saves Time and Reduces Errors
Comments: I've used Payroll Mate for about 8 years. I pay between 8 and 12 part-time employees every two weeks and it makes the payroll processing go very smoothly. Because our payrolls are very basic with no benefits, I don't use nearly all the features available. But it is a huge time savings to use Payroll Mate over the Excel-based system I used to use, and the margin for error is greatly reduced since I only have to enter the hours once and not worry about entering all the payroll information in several places for summarizing for taxes. Now when it comes time to pay or file the payroll taxes, it's all in the system. I double-check the numbers, and send the payments and tax forms off with just a few clicks. Although I don't use the W-2 preparation feature, Payroll Mate makes filing W-2s easy because all the W-2 information can be easily printed out for entering into the IRS's Business Services Online system. My frustration level with payroll and W-2s was greatly reduced once I started using Payroll Mate.
Pros: Easy to use with features our organization can grow into. Very easy to figure out. Inexpensive. I'm a volunteer for this organization, so it's great to have an affordable option that they agree to supply me with every year to save my time and sanity.
Cons: I like using the keyboard to maneuver rather than the mouse. There's a lot of tabbing to get around the "Check Details" screen by using the keyboard, so I end up using the mouse a lot. I would like the "OK" button on the "Check Details" screen to be always "at the ready" so if I'm done entering my paycheck information, I can just hit the "Enter" key and save the check information. That's the only feature I'd really like to see.
Reviewed on 04/04/2017
This one is the Best Payroll Program I've Ever Used. (period)
Dr wes W.
I used Quick payroll for many years until they got crazy complicated and expensive.
The search for a new simplistic and easy program got me to Payroll Mate 5 years ago.
Installed it, set up my company, put in my state and fed info and the info for each employee.
BANG started writing checks. I eliminated payroll company fees, fees for my accountant and book keeper, inaccuracies, and I was able to go in and edit check and employee info and numbers as necessary. It keeps track of not only payroll but vacation time, bonuses, insurance reimbursements, and gives easy to call up summaries of payroll for individuals, and for the company, and quarterly and year end stuff for the accountant. Bang-what a concept!
Simple, easy, complete, cost saving, and they have great customer service, and on the phone help. No tech support where everything you ask is repeated several times before you get an answer that takes an hour and doesn't solve your problem!
So don't get angry cause you are frustrated with things in your life that aren't working and take it out on your software. Pay attention to the tutorial, and if you get stuck, stay calm, call the company and they will get you going with a smile. Have a great year!
Pros: Everything is great!
Cons: No Cons
Reviewed on 19/09/2017
great software. practical to use. I would like to see added feautures "Departments" and self mailer
Comments: I am able to offer payroll service
Pros: PRACTICAL . easy to use... user friendly,, simple interface, looks friendly on the eye,, easy to backup
limited in robust features;
I am a CPA office providing service to many clients> some of them are restaurants with multiple locations. I need to have the ability to print reports by DEPARTMENT; also, I would like to professionalize my service and add a "self mailer machine" to my process. This means that I need to be able to custom format the printing in order to print checks in this machine
Reviewed on 16/03/2017
Comments: I have been in business since 1993, and all that time I did payroll by hand. In 2014 I decided to check on using a program. I looked at several different ones and decided I liked the layout for Payroll Mate. Have been using it ever since. It was easy to get started and programming in the company and employee information was a snap. Updating each year is also no problem. Just order and when the email comes in, you're good to go. Would recommend to any small business.
Pros: Ease of use, input employee information is easy to understand, changes not hard.
Cons: My insurance does an audit in May so I have to pull reports for May-December of one year and then Jan-April of the next year and add the figures together. Would be nice if the years could mesh.
Reviewed on 22/03/2017
MOST EASY TO USE AND FUNCTIONAL W-2 AND PAYROLL PROGRAMS IN THE MARKET.
Comments: I have used Payroll Mate and W-2 Mate programs for several years. These programs in conjunction with fabulous customer support, Lisa, in particular, among others, have enabled my small one horse operation to blossom into a medium size bookkeeping and tax service. I am NOT computer savvy; therefore, Payroll Mate and W-2 Mate have to be on a very low IT level for old guys like me. I turned 69 just a few days ago and never dreamed that my tax payroll business could be so easy to grow. THANK YOU GUYS AT REAL TAX TOOL!!!
Pros: Ease of use.
Cons: No Cons.
Reviewed on 25/02/2018
Payroll Mate makes payroll almost easy.
Pros: Payroll Mate is so easy to use. It is easy to set up. The reports are thorough. It is pretty much a no-frills program which makes it less complicated than some. There is a yearly fee - which gives you an entirely new program - but the transition is painless. The data from the previous year automatically transfers over so no new data input. The direct deposit function is great and easy to use too.
Cons: There are a few little things that I wish the software did. One of them is the ability to email check stubs to all of the employees at once when you are using direct deposit. Having to either print check stubs and distribute them or save each stub as a separate .pdf and email them individually kind of defeats the purpose of direct deposit.
Reviewed on 25/04/2017
Wonderful software product
Comments: I have been using Payroll Mate for a few years in my business and other firms that I do payroll and 1099's for. What a wonderful product. The easiness of using the product is the best I have found. I have only had to call support a couple of times over this course of time and found them to be wonderful and of course get me up and running quickly. I would highly recommend to use this product. I wish more software would run this easy and accurately. A plus to this - just your annual fee and your done. No monthly fees to use their software. Highly recommend this product to businesses that have the responsibility of payroll. I give them an A+++.
Pros: No monthly fees, easiness of use. Even a lay person can learn this.
Cons: I have found that bringing it into Quickbooks is a little tricky. Since I'm experienced in payroll I just bring it into my Quickbooks ledger manual and it works great.
Reviewed on 14/03/2017
Best option available
Comments: Payroll Mate is a wonderful option for processing payroll. Peachtree and QuickBooks are outrageously expensive and they force you to purchase ongoing supports when you do not need all of the supports they are making you purchase. Payroll Mate does not do that. You purchase what you need to use. The only step extra that I have to complete creates a general journal entry to transfer to my chart of accounts in my accounting software. One suggestion is to make so we can delete the income and tax categories that we do not use. Some of them are state specific and I do not live in your state. I do appreciate being able to build my own income and tax categories. I like to delete anything that is not in use to alleviate confusion.
Pros: It is not dependent upon a monthly package charge and it isn't expensive.
Cons: That you can't delete the pre-loaded income and tax categories that are not needed.
Reviewed on 19/09/2017
Great tool and great price
Comments: easy payroll preparation and manage more clients.
Pros: Easy to use and good reports for clients information. Also easy to pay 941 and 940 tax returns. In general this is a great payroll software that satisfy small business needs
Cons: have to be purchases every instead of paying a fee for updating the current software and version..jut need to add more years to the current calendar.
Reviewed on 07/03/2017
Comments: We have used the Payroll Mate software since 2009. It is very user friendly, the customer support is great to work with, it is easy to create the needed forms and easy to submit the required information. We highly recommend the Payroll Mate Software.
Pros: It is user friendly.
Cons: The toolbar does not always stay visible. When you click on edit it may be the wrong edit button if you are not paying attention.
Reviewed on 16/03/2017
Payroll Mate-best value for the price
Comments: this product does the job, does payroll for my small company, nice and easy and easy to get tax liability reports etc. and I can export the data and import it into Sage accounting, now I dont have to pay (thats Sage's cost with payroll included) a year to Sage to keep updating my payroll and their accounting software, since Sage offers really nothing of value each year in their accounting software the cost outlay to them is almost pure payroll expense. Payroll Mate is completely worth the cost. I plan to stick with it for the long haul!
Pros: very cost effective, and simply works, easy to use and update each year
Cons: nothing really, overall my personal opinion, I think the interface could use a little tweaking to make it even better, nothing major, just little details, mostly what I call efficiency tweaks
Reviewed on 22/03/2017
Efficiently and Conveniently
Comments: I consider this tool as an asset to my business and it covers all of my business needs, I recommend this tool to business colleagues and I definitely is an excellent easy to use tool. goes by the name real tax tool.
Pros: easy to order, easy to download, easy to input information, easy to create more needs. and easy to keep safe.
Reviewed on 30/03/2017
My Payroll Mate Experience
Comments: When our previous payroll software company quit doing business, I felt a little lost. I wasn't sure at first how to go about finding another company. It is hard to know when looking at something on the internet how reliable the company is, how accurate the software is, and how dependable the service and support will be. I finally was able to research three different companies and quickly settled on Payroll Mate. It was easy to use and easy to understand. My initial questions concerning setup, etc., were answered quickly and politely. The software is also easy to upgrade each year. Best of all, I haven't had any accounting problems due to the software that would anger the IRS! I will continue to use Payroll Mate in future years and would recommend their company to others.
Reviewed on 06/09/2019
Using it on a weekly basis producing payslips
Pros: Have lot of functionalities and customised payslips
Cons: Can be quite costly compared to other rivals
Reviewed on 22/03/2017
Great Buy for the Buck
Comments: We have used this program for 4 years the ease of use the quality of the program makes it a great buy for the buck We will purchase this program year after year because of the quality.
Pros: Ease of Use Price and Quality
Reviewed on 04/10/2017
Excelent product at a great price
Pros: The product is very user friendly. Great customer support that is very fast and friendly. I would recommend this product whole heartedly.
Cons: Would like to be able to pay employees across multiple states. We have found a way to pay the same employee for multiple states, but we do have to do extra calculations for our 941s at the end of the quarter.
Reviewed on 11/04/2017
Comments: I've been using Payroll Mate for a little over five years now. The program is very easy to use and seems to be ideal for a small company (church). I use it strictly for payroll and paying payroll taxes. They are constantly updating for ease and convenience in use. You can't beat that for the money.
Pros: It is user friendly. I like being able to move easily from employee to employee and from different forms or reports with just a click or two.
Cons: When entering dates for items, I have to start at January and move to the correct date. It would be easier if I could enter the date without starting back at January.
Reviewed on 09/10/2018
PAYROLL PROGRAM EVEN DUMMIES CAN LEARN AND USE VERY QUICKLY.
Comments: HAVING PAYROLL MATE HAS ALLOWED OUR BUSINESS, WHICH WAS 100% TAX ANALYSIS AND PREPARATION SINCE 1974 TO DOUBLE OUR CUSTOMER BASE BY PROVIDING PAYROLL SERVICES FOR MANY OF OUR CUSTOMERS WHO YEARLY ASKED US FOR THIS SERVICE. SHOULD HAVE DONE THIS MANY YEARS AGO.
Pros: EASE OF USE, SIMPLICITY IN EACH STEP AND MOST IMPORTANTLY, THE CONVENIENCE OD JUST CALLING IN FOR HELP AS OFTEN AS NECESSARY. THE HOME OFFICE PERSONNEL ARE SO FRIENDLY AND HELPFUL. THEY MAKE ONE FEEL AS IF THEY ARE TALKING TO A FRIEND.
Cons: THERE IS NOTHING THAT I DO NOT LIKE ABOUT PAYROLL MATE.
Reviewed on 22/09/2017
Very easy to use.
Pros: For a small church this works perfectly. Everything we need to keep up with 4-5 people. With option one everything for federal reporting.
Reviewed on 31/08/2017
Easy and quick to use.
Pros: All tax related figures in one place. Easy to generate reports. Tax withholding amounts automatically done.
I can not coordinate the payroll check numbers with the check numbers I use in my check printing program. I use Shepherd's Staff and because we have so few employees I don't do an import I just use the figures Payroll Mate generates.
As a church we do not do any withholding for our Pastor so when I generate the Quarterly Federal Tax deposit I have to edit the 941 form to include his wages.
Reviewed on 19/04/2017
Simple to use program.
Comments: I was looking for something to use in place of the Quickbooks Payroll. This is the answer! You can dump everything right into QB, if you can figure out how. With renaming the accounts and all that it's just easier to edit the checks before printing for the taxes. If we had more employees where it would take longer I'd probably try harder but for now it works for me!
Pros: Simple to use, effective.
Cons: Defaults to showing all employees instead of just active ones. I don't need to pay inactive employees, why do they have to show up on my payee list?
Reviewed on 13/03/2017
Comments: When I was looking for a better Payroll software, I came across payroll mate. I needed something that I could use along with my banks website to offer my employees direct deposit Payroll Mate does just that. It is simple and extremely easy to use. I have not had any problems and we have been using the software since 2013. We currently have 40 employees and the payroll process from entering information into Payroll Mate to importing into my software takes me about 1.5 hours.
Pros: It is simple and easy to use.
Cons: I do not know that I really have any dislikes.
Reviewed on 08/08/2017
Simple, but gets the job done
Pros: The most important thing about this program is that it works. I have used a few other payroll programs in the past that do calculations incorrectly or create reports that contradict each other, but this program does everything the way it is supposed to.
Cons: Very basic layout and the somewhat clunky workflow often gives me headaches, but they are applying updates fairly regularly that fix a functional problem every few weeks.
Reviewed on 22/03/2017
Payroll Mate Great
Comments: I have been using Payroll Mate for 7 years and find it an easy useful tool. In my business it would be an even better tool if there were an option to separate out job costs. For example: I am remodeling homes at 3 locations during the current pay period. It would be so helpful in my cost breakdown and billing to have information at my fingertips what each employee costs at each location.
Pros: It is so simple to figure out how to use the program.
Cons: There is not an option to separate employee costs by "job" or "location"
Reviewed on 15/01/2019
Makes doing payroll much less of a headache!
There has never been a time where processing payroll was a joy to do, and bad software can make that 1000% worse. This software though actually has made the whole process a lot less painful. Payroll is still not something I look forward to but it's definitely more bearable.
- ease of use is 10/10, intuitive design and easy installation
- data transfers over from year to year seamlessly
- Direct Deposit!
Cons: Integrating data into Quickbooks can be a little difficult however, I mostly blame QB for this.