--- description: Discover the benefits and disadvantages of Salesforce Sales Cloud. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Sales Cloud Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce) # Salesforce Sales Cloud Canonical: https://www.capterra.co.uk/software/61368/salesforce Page: 1 / 753\ Next: [Next page](https://www.capterra.co.uk/software/61368/salesforce?page=2) > Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. > > Verdict: Rated **4.4/5** by 18796 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Sales Cloud? Salesforce can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18796 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: £20.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - AI/Machine Learning - Access Controls/Permissions - Accounting - Bid Management - CRM - Calendar/Reminder System - Call List Management - Campaign Management - Catalog Management - Client Management - Client Tracking - Collaboration Tools - Contact Management - Contract/License Management - Customer Database - Customisable Branding - Customisable Reports - Customisable Templates - Data Security - Document Management - Email Management - Email Marketing - For Insurance Industry - For Sales Teams/Organizations - Inbox Management - Knowledge Base Management - Knowledge Management - Landing Pages/Web Forms - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Qualification - Multi-Channel Marketing - Onboarding - Performance Metrics - Pipeline Management - Predictive Analytics - Presentation Tools - Price Optimisation - Progress Tracking - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling - Self Service Portal - Task Management - Third-Party Integrations ... and 53 more features ## Integrations (37 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... and 22 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Revenue Management Software](https://www.capterra.co.uk/directory/31118/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.capterra.co.uk/directory/31118/revenue-management/software) - [Revenue Recognition Software](https://www.capterra.co.uk/directory/33615/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.capterra.co.uk/directory/32275/revenue-cycle-management/software) - [Sales Force Automation Software](https://www.capterra.co.uk/directory/12/sales-force-automation/software) - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6983 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 3. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4473 reviews) 4. [Dynamics 365](https://www.capterra.co.uk/software/157279/dynamics-365) — 4.4/5 (5837 reviews) 5. [eWay-CRM](https://www.capterra.co.uk/software/152769/eway-crm) — 4.5/5 (824 reviews) ## Reviews ### "A solid choice for sales teams" — 4.0/5 > **Isla** | *18 July 2026* | Sports | Recommendation rating: 9.0/10 > > **Pros**: Salesforce Sales Cloud's pipeline management features are pretty solid, allowing us to track leads and deals with ease. The user interface is intuitive, and customisation options are plentiful. We've been using it for about a year now, and it's become an integral part of our sales process. > > **Cons**: One minor complaint I have is that the reporting features can be a bit clunky at times, and it took a bit to figure out how to get the data we needed. However, this isn't a huge deal, and we've managed to work around it. Overall, it's a good product, but not perfect. > > Overall, my experience with Salesforce Sales Cloud has been very positive, with the platform providing a robust set of tools that enable efficient sales management and customer engagement. However, I've encountered some minor issues with navigation and customization, which have slightly impacted my productivity. ----- ### "SFDC review" — 3.0/5 > **Verified Reviewer** | *4 February 2026* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: Reliable database to store sales leads and track sales stages with dynamic dashboards. Rarely any downtime. > > **Cons**: The interface can be clunky at times. When entering notes, it is not very user-friendly and can definitely be improved. ----- ### "A Powerful CRM with Endless Customization Options" — 5.0/5 > **Kevin** | *31 August 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The platform is extremely customizable and offers powerful tools for managing leads, opportunities, and customer data. I especially like the reporting and dashboard features, which make it easy to track KPIs and forecast sales. The integrations with other tools like Outlook and marketing platforms are also very helpful. > > **Cons**: The system can be overwhelming at first because of its complexity, and setup often requires admin support or third-party consultants. > > Overall, Salesforce Sales Cloud has been a reliable and robust CRM that has improved visibility into our sales pipeline and helped streamline processes across departments. While it does come with a learning curve and a higher price point, the value it delivers in terms of efficiency and data-driven decision-making has been worth it. ----- ### "Positive review" — 5.0/5 > **Rico** | *15 April 2026* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Great tool to allow reporting, reviewing accounts and notes, whilst also tracking pipeline and deals. > > **Cons**: There is not a fluid relationship between child and parent accounts, so it can create duplicates or crossovers. > > Positive, easy to navigate solution which has a lot of features to help create a siloed workflow to the team. ----- ### "Keeps my pipeline organised" — 5.0/5 > **Ramona** | *21 November 2025* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: Keeps my pipeline organised and everything in one place. It’s good for tracking opportunities, managing follow-ups, and seeing progress at a glance. The dashboards are clear and easy to customise, so I can focus on the deals that matter most. > > **Cons**: It can feel a bit clunky or slow at times, especially when switching between views. Can be frustrating. ----- Page: 1 / 753\ Next: [Next page](https://www.capterra.co.uk/software/61368/salesforce?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/61368/salesforce) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data