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About Basecamp

Basecamp is a team collaboration system designed to be straightforward, easy for teams to adopt, and perfect for team managers.

Learn more about Basecamp

Pros:

I like that you can give access to each project to whomever you please and those people can see their own to-dos and also others. I like that it integrates with Tick.

Cons:

There is no way for me to delete an inappropriate comment from a parent.

Basecamp ratings

Average score

Ease of Use
4.3
Customer Service
4.3
Features
4.2
Value for Money
4.2

Likelihood to recommend

8.0/10

Basecamp has an overall rating of 4.3 out of 5 stars based on 14,460 user reviews on Capterra.

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Filter reviews (14,460)

Tichaona Redemptor
Tichaona Redemptor
chief information officer in South Africa
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Flexible Event Creation platform

5.0 10 months ago

Comments: My overall experience with Basecamp has been quite positive! Basecamp’s project management features streamline workflows, enhance communication, and keep projects on track. It’s a powerful toolkit for modern teams!

Pros:

Basecamp provides a single, organized space for all project-related activities. Whether it’s discussions, tasks, files, or schedules, everything resides within a project’s dedicated page.

Cons:

For new users, Basecamp’s interface can be a bit overwhelming initially. The abundance of features and options might take some time to get used to.

Angela
Angela
Owner in US
Verified LinkedIn User
Graphic Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The free versions is great and anyone and use

4.0 last year

Comments: Great for small projects with minimal milestones.

Pros:

It doesn't require any training for new users to jump on the platform to view their tasks and deadlines and communicate within the project.

Cons:

Very difficult to project management across dozens of milestones when compared to Asana or SmartSheet.

Peter
Software engineer in Kenya
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

"MY PROJECT MANAGER"

3.0 6 months ago

Comments: Basecamp has given me an easy time to work with my colleagues even from home,we can share information regarding our projects using the software.
Basecamp is one of the best projects management tool I have used soo far.

Pros:

The user interface is very friendly,easy to navigate from one point to another,as compared to other tools,it has amazing features such as instant messaging that helps me and my colleagues during projects discussions

Cons:

I have not come across any dislike with Basecamp,soo far soo good.

Emmanuel
Chief Servant in US
Religious Institutions, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Basecamp Powering Meaningful Ideas For Projects

5.0 2 months ago

Comments: Basecamp is fantastic for the way it gets work done safe and fast.

Pros:

Basecamp has given us ability to communicate with clients all over the world in order to get projects done. Basecamp allows members to share ideas inorder to come up with powerful outcomes. Working on projects has been easy because of collaborations which makes tasks get done faster.

Cons:

Basecamp for me has done well and doesn't have anything negative to talk on.

mouhssine
Review service in Morocco
Computer & Network Security, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Basecamp review

5.0 last year

Comments: My experience with Basecamp is good and I recommend it for managing projects and tracking tasks professionally

Pros:

What I liked about Basecamp is its professionalism in document management and an easy and simple interface that anyone can rely on. I highly recommend Basecamp.

Cons:

Everything looks good on Basecamp, except that there is a slight problem, which is that the program crashes suddenly sometimes

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Basecamp Takes Your Team to the Summit!

5.0 last year

Comments: Basecamp is the gold standard for teams that have a high value on time and project/task management!

Pros:

Basecamp has a lot of great tools and features "out of the box" that make project/task management easily done while setting clear prioritize to maximize productivity.

Cons:

There isn't much to put here! The biggest challenge was internal adoption and use, which was no issue once they got to know the lay of the land in Basecamp.

Mayra
Analyst in Colombia
Civil Engineering, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Basecamp Review

4.0 7 months ago

Comments: Overall, I will give BaseCamp a 4 out of 5 stars

Pros:

It saves you a lot of time and highlights what is important for task scheduling; and high performance to work on multiple projects, It works flawlessly, is very intuitive

Cons:

Sometimes their customer support system is a bit slow

Verified Reviewer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Task management

5.0 last year

Comments: Helped me in project management and other quality assurance role with my team members for and effective outcome

Pros:

Base camp helps in task management,chat real time within team members,truck project and also notify users or team of any project to be done

Cons:

It is okay to use just need time to understand and navigate through the interface for effective collaboration

Grace
Grace
Project Manager in US
Verified LinkedIn User
Retail, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Basecamp facilitates coordination and communication in projects

4.0 last year

Comments: Basecamp has been an excellent tool for keeping track of everything that needs doing. Users can look through their tasks, add comments, and send alerts to the people in charge of the projects.

Pros:

It's user-friendly, facilitates collaboration across geographic distances, lets you draft and share papers with your team, and features a clock to track attendance.

Cons:

Basecamp remains competitive with other project management software options because it provides most of the features necessary to successfully oversee a project.

Katie
Katie
Digital Marketing Manager in US
Verified LinkedIn User
Higher Education, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of Task Management

5.0 last year

Comments: Would highly recommend this product to others! I've used FreshService and didn't like it nearly as much as I like Basecamp. Basecamp is intuitive, easy to learn, easy to use, and helps in daily task management.

Pros:

I love that I always have a record of the work I have accomplished - when we go back at the end of the month or fiscal year for reviews and for records of when items were completed, it's so helpful to have easy to access documentation to review.

Cons:

Sometimes there are errors when assigning tasks to others, but that very rarely is an issue.

Virender
Virender
Associate Implementation Consultant in India
Verified LinkedIn User
Information Technology & Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Best use for Management

5.0 10 months ago

Comments: My Overall Experience using basecamp is good. It is my daily activity to update my basecamp tasks so that everybody in the team would know about the update on the task.
Manager would check the update and will check the basecamp and if he/she find the task is updated with all the requirement they close the task which is best satifaction moment like "this is complete to do" something like this

Pros:

Simplicity to use the project. It is very easy to use and from day one you can learn how to use this. It provided every morning notification mail on all the updates of the basecamp task. Its due date feature help to check the date prior which we have to complete the task

Cons:

To be honest i did not find any cons about basecamp its simple to use and provide notifications according. Only one thing i like less is i am not able to resize the picture which i paste on my basecamp task i think basecamp should work on that

Lucas
Content Producer in UK
Consumer Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Basecamp makes project management simpler and easier

5.0 12 months ago

Pros:

The platform is not too complicated, and has all of the functions needed to manage projects. The do list function allows me to map out the entire project, and follow progress throughout. Equally, with the template function, it means that creating a new project can be done very quickly.

Cons:

Perhaps there could be more updates with added functionality.

Nishmitha
Accounting Manager in Ecuador
Renewables & Environment, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

User friendly software for project management

5.0 4 months ago

Comments: It has helped me to keep multiple projects running and well managed

Pros:

I like the to do list it's having which helps me to understand what are the things i need to do to complete my project work. It simplifies my project and saves me time.

Cons:

Sometimes the system can be quite slow but it is easy to implement and navigate.

Louise
HR Manager, People Services in Canada
Higher Education, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Thumbs up for Basecamp

5.0 10 months ago

Comments: Love it. I know that my questions and comments are shared across Canada in seconds and I like that the platform is easy to move around.

Pros:

I like that folks from different organizations can work together and collaborate on many different projects. Easy to keep in one place and you have a history right there.

Cons:

Sometimes lots of clicks to add or remove people. Not a huge deal though.

Bodamer
Bodamer
Foreign Language and Localization Administrator in Germany
Verified LinkedIn User
Translation & Localization, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Basecamp is a powerhouse for project management and makes collaboration easy.

5.0 10 months ago

Comments: It has been a fabulous experience with Basecamp and we seen it really transform our projects. It has helped us to gain better control on our project work and allows us to collaborate more and achieve better results.

Pros:

Basecamp offers an outstanding combination of communication functions which makes it easy for teammates to share information and collaborate more during projects. It helps harmonize all project details into one dashboard which makes it easy to visualize and monitor projects progress. It has a simple and simply designed user interface which makes it easy to use.

Cons:

Basecamp has been so perfect and there has been absolutely nothing to like least about it.

Shannel
Shannel
Climate Change Analyst in Kenya
Verified LinkedIn User
Think Tanks, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Collaborating during remote work is made easy by Basecamp.

5.0 last year

Comments: Basecamp allows us to achieve better results from our remote work by acting as a bridge for smooth communication of those in the field and those working from the office. It allows us to discuss our projects, gain visibility on their performance and track the entire projects from start to the end.

Pros:

Basecamp offers a very useful group chatting function that allows us to chat in real-time irrespective of our geographical locations. This helps us to have very productive discussions especially during remote work which sees us have the same and even better results as it would be the case in on-site work. It provides us with a shared dashboard that keep us on the know about how our work is to be done, the work already done and the scheduled work. Sharing files and other documents is easy and so secure.

Cons:

Basecamp has been a top-notch solution and there are nothing not to like about it.

Njoki
Njoki
Press Machine Operator in Kenya
Verified LinkedIn User
Printing, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Realize projects goals with Basecamp.

5.0 last year

Comments: Basecamp is a great project management platform which assist us in better actualization of our projects and this makes it easy for us to achieve our project goals. It brings unity when working by making collaboration and communication very paramount during projects.

Pros:

Basecamp is resourceful work management platform that is rich in project management tools and which allows us to effectively carry out and control our project work. It offers meetings and messaging functions which allows us to communicate smoothly during projects. Basecamp makes collaboration such a big achievement by offering a shared dashboard and workspace where every team member can access all the project information that are needed thus enhancing teamwork among ourselves.

Cons:

All has been fulfilling with Basecamp. We get exactly what we need and no feature is difficult to use.

Alisha
Associate Solicitor in UK
Law Practice, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Basecamp - Project Management Review

4.0 last year

Comments: Easy software to use, and the whole team was trained up within the day on it. Keeps track of tasks and you can also flick between tasks easy. I would definitely recommend this to anyone working in projects or doing any form of teamwork on a task.

Pros:

Ease of use to collaborate with my team on any legal case or project. You can upload documents and track progress with ease and it has kept us all organised and doesn’t take up too much time to input any data.

Cons:

Reporting back is slightly trickier so we normally switch back to emails to report back or have phone calls. It’s more useful for task management.

Verified Reviewer
Verified LinkedIn User
Furniture, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Basecamp helps keep us on deadline

5.0 11 months ago

Pros:

Basecamp has been instrumental on keeping everyone informed about all the moving pieces of our marketing. We make our deadlines due to this software and the reminders

Cons:

I feel the overall software could be updated to be a little more user friendly. It feels like it could be a little more flexible in design.

Gehad
Sales in Egypt
Verified LinkedIn User
Internet, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

"Streamlining Collaboration and Boosting Productivity"

4.0 last year

Comments: It's a good experience I highly recommend it

Pros:

Simple and intuitive interface - Basecamp has a clean and straightforward design that is easy for most team members to learn and use.

Cons:

Basecamp does not provide in-depth usage reports and analytics around tasks, workflows, file activity, etc.

Elvis
Registry Officer in Kenya
Capital Markets, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Tap into the magic of Basecamp and experience superiority in project work.

5.0 last year

Comments: The reason we are consistently using Basecamp to manage our project work and based on the results we get after using it. We have had a very productive experience with Basecamp and it has allowed to keep everything about our projects flowing toward the right direction. Better and greater project work results has been our daily dose thanks to Basecamp.

Pros:

Basecamp has won the award of the most important product when it comes to our project work. It gives us a well refined workspace where we can collaboratively work on our projects which allows not to leave any stone unturned. Basecamp dashboards gives us clear visuals on our work progress and this is important to ensure we have things being done according to the available plan. Managing our work like planning, monitoring and controlling how things are being done has been our big achievement since Basecamp became part of us.

Cons:

We have achieved big results in our projects and the most part is played by Basecamp and this to us means how effective this product has been at its work.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Wasif Iqbal

5.0 last year

Comments: Overall i am using it for more than 8 years now and its perfect

Pros:

It makes project management very easy and things are like at your desk but organized. Even changing the deadlines and editing is very easy.

Cons:

I think user communication module can be improved a bit more, as currently i am not very fond of it and we are using other tools for communication

Katie
Taproom Manager in US
Restaurants, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great company communication tool

5.0 10 months ago

Pros:

Basecamp is great for the fact that you can centralize a lot of commutation. You can have individual teams and company wide things. Rather than doing various text groups or emails - Basecamp helps bring all that together.

Cons:

I don’t have any cons at this time. For what I use Basecamp for - it pretty much covers everything and is easy to use.

Verified Reviewer
Verified LinkedIn User
Apparel & Fashion, 51–200 Employees
Used the Software for: Free Trial
Reviewer Source

Highly recommended

4.0 3 months ago

Pros:

The best thing about Basecamp is that it provides a central hub that is safe and easily accessible to projects. It makes it easy to invite all major project stakeholders and has the ability to discuss projects quickly and easily.

Cons:

I'd like to add some project management features.

Henry
Senior Construction Superintendent in US
Real Estate, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

A software I wish I knew earlier. Basecamp has simplified my work suitably.

5.0 last year

Comments: Highly recommend. The software is adaptive and reliable. It also promotes collaboration and togetherness through message boards.

Pros:

Basecamp cuts across all departments, it has brought unity in target accomplishment and streamlining communication. I easily hold group chats with my colleagues and the best thing is, I can manage this remotely. User-friendliness encourages the user to learn on their own. Also the customer service is great. I look forward to greater achievements with Basecamp.

Cons:

Best services. Basecamp has proven reliable and secure. Very profound.