ClearCompany Reviews

ATS system that makes tracking easy

Pros:

ClearCompany applicant tracking system is very intuitive for both recruiters and hiring managers. The system allows you to reply directly to candidate and forward them to the hiring manager. The best part is that all of the information is kept in one place for easy reference. You can view the email correspondence with each candidate, add interview notes and attach documents.

Cons:

I wish there was a better way to sort candidates based on the jobs they're matched with or could potentially be matched to. The software has a Talent Pool feature, but I don't find it useful unless there is an open requisition for the type of job the candidate could be considered for.

Best for recruitment and onboarding to performance metrics and employee engagement.

Comments: My overall experience with ClearCompany has been very positive. The platform is easy to use, and the customer support is really helpful and responsive. The integrations available for ClearCompany allow for easy integration between various tools, making it easy to manage and automate tasks related to onboarding and managing new hires. It also provides a comprehensive suite of tools for performance management. The cost is also quite reasonable, especially when compared to similar platforms.

Pros:

Some of the most impactful features of ClearCompany include their onboarding and employee engagement platforms, performance tracking, and analytics. The platform is intuitive and easy to use, and the integration process with existing systems is seamless and simple. ClearCompany makes it easy to customize processes and workflow to fit the needs and goals of any organization.

Cons:

The least liked aspect of ClearCompany was the lack of customization options for reports and data visualization. The templates for these features were basic and not very useful for more in-depth and detailed analysis. Additionally, it was also hard to set up and manage a centralized database for all our company data.

Better ATS/Onboarding Options

Comments: I migrated our HR/Recruiting department to ClearCompany from a more expensive Legacy ATS that was showing its age and cost much more. Beware of a few things. First, while they aren't a bad software suite, they aren't great, and suffer from not being particularly good in any one aspect compared to competitors, whether its functionality, features, price, etc. They do, however, have a great sales team that is prepared to sell their product as the next great thing. They also spent a lot of money on help modules (professional Youtube clips) and making their software aesthetically pleasing. However, when in actual use, the software is not as good as the image would lead you to believe. It is one of the more glitchy pieces of HR software I've ever used with experience in excess of over 10 ATS/HRIS/CRM/etc. Using it is not intuitive, from selecting dispositions, to making changes, to posting ads, to running reports. For the price, it in the lower half of pricing for equivalent ATS software packages, but on the high end of that, and each additional option and login costs a lot. There are a lot of competing products that are easier to use, less prone to malfunctions, and cheaper. While an HR department probably wouldn't hate this product, since it does work, there are absolutely better products in both directions, both at a higher price point with more functionality, as well as at lower price points with equivalent functionality.

Pros:

The portal is aesthetically pleasing, with a very modern design approach. It is priced decently, although not great, cheaper than large vendors like Taleo, etc., but there are cheaper options that offer roughly the same functionality (and some better). They remain focused on compliance and update standardized forms. The Onboarding side is better than their ATS.

Cons:

Nickel and dime for every extra item. Additional user seats are expensive. Data migration from previous ATS is expensive. Changes to the format, questions, dispositions, stages, etc. are not easy and it is hard to tailor to your company/department's specific individualized needs. In order to make it pretty, they made it very difficult to change formatting. In addition, if you require ClearCompany to make a change, it takes a while and costs a lot. Controls are pretty, but aren't intuitive. They are NOT GoogleforJobs compliant. When I last asked them for an update in 2017, they stated it wasn't necessary and had only the most vague understanding of why this was important. Their mobile optimization is horrible and frequently has issues. Their ATS is glitchy.

Checks all the boxes

Comments: I entered in expecting what I have seen before with other major HRM software companies. I expected constant growing pains and problems and lackluster customer service. ClearCompany proved me wrong and has consistently delivered quality product support and customer service for the two tears that I have been using the product.

Pros:

It is super user friendly! Although it is a quality product with great functions, you don't have to be a techie to catch on to how everything works. You are never alone as far as product support. This company is constantly inquiring about how to make the product better. That is how they stay on top with this product. Other HRM software management companies over promise and under deliver... Not Clear Company. They are constantly right there to answer questions quickly and resolve concerns at amazing speed.

Cons:

The few things that I could point out are honestly more of a preference than a problem. It would be nice to have a few other ways to search for applicants, i.e. by phone number or email address, but again, that is only a preference. Everything this software says it will do, it does .

ClearCompany HRM is the best Applicant Tracking System and Onboarding Software

Comments: ClearCompany HRM is very customizable and the customer service exceeds any service I've had with a vendor before. Our account rep is always available to assess our needs and provide us with any information/help as needed.

Pros:

ClearCompany is very customizable, the fillable PDF feature in the Onboarding module is very intuitive, and the customer support is amazing. I can always rely on my account executive to be available and answer any questions I may have. During implementation or upgrades, our account representative is always providing us with updates and keeping us involved in every step of the process.

Cons:

There are not too many cons that I can say about ClearCompany. The only suggestion I would make is that the Onboarding solution would be more customizable in how the steps are laid out in the candidate experience/view. Other than that, ClearCompany is very user friendly and customizable.

Easy to use platform that has helped our HR department grow and develop!

Comments: Everything has been great! ClearCompany has helped us to become better organized and to reach more candidates.

Pros:

Easy to use, great customer service when there are questions, tons of training modules online at your fingertips

Cons:

There is nothing I really dislike. I think that everything about this platform is great!

Cleanest, Simplest Interface

Comments: I

Pros:

As a recruiter, I value the clean simplicity of the Clear Company user interface. No two products have the same design, so there is perhaps a half day of getting used to where things are found in the candidate lifecycle, but once you see it, it makes perfect sense and becomes habit. Also, the overall look of each page is 'clean' - easy to see all the information without needing to overlook a bunch of unused information.

Cons:

I do not have any negative impressions of the Clear Company product from the point of view of a recruiter. I am completely satisfied.

ATS thats all in one.

Comments: Pretty positive! I did have a hiccup with sponsor a job post and a rep getting back to me but it was eventually solved.

Pros:

I really like that you can post internal and external jobs and that there are templates for your jobs so you don't have to re-type them up every time you post a job! Its also very customizable to your company.

Cons:

The software is very windows 95 looking it could use a refresh and an update on the format of where things are.

Talent Acquisition

Pros:

We use ClearCompany in combination with Proliant, having it in one location is easy, better than having multiple tabs open. I like that we can assign hiring managers to their positions and empower them to review their resumes and make calls, this way they know what their program needs and being a non profit we have particular grants that have certain needs and the hiring managers know more about this.

Cons:

That certain tools will change frequently without a heads up.

ClearCompany Is a Great Talent Management Software

Pros:

This talent management tool has been so reliable. I like the powerful features of ClearCompany.

Cons:

ClearCompany has been meeting our needs. No issues at all.

HR and Clear Company

Comments: positive

Pros:

everything, extremely easy to use and is very comprehensive.

Cons:

paying for adhoc reports and being sent articles for system help.

Clear Access

Comments: I love the user friendly database

Pros:

I love how easy it is to navigate the ClearCompany database.

Cons:

Once I have rejected a candidate due to not being a fit they should disappear from my pool of candidates

So easy to use and has made our hiring flow a breeze!

Comments: Our team switched to ClearCompany after several frustrating years with another company. Our experience has been night and day different! ClearCompany is so easy to implement and use and the customer service is truly unmatched. We have never felt like a burden by the team, and they are very quick to help us troubleshoot issues or to answer questions. We've also been able to train and set up all of our hiring managers, and the ease of sharing applicant information throughout the office is so helpful. The cost is also very reasonable for the number of features provided!

Pros:

It's so easy to use and it only takes a few minutes to train up new hiring managers/users. The scorecards are incredibly helpful for gathering information as well as keeping all notes in one place. Also, the ability to schedule interviews directly through the system was a GAME CHANGER for our team!

Cons:

While there is an option to schedule multiple interviewers, that can only be done for back to back interviews. It would be helpful to have an option to add multiple interviews to the SAME interview block when looking to schedule things. That way, the calendar confirmations go to each person separately and we don't have to track or copy invites.

ClearCompany Review

Comments: Recruiting and keeping track of candidates has made my life so much easier when before I would have to log everything on a spreadsheet. I find the benefits of onboarding is great. again everything is one location, accounting gets a completed packet with nothing missing prior to their first day. Also creating a checklist of items that need to be completed internally for each new hire helps not to miss anything. I think feature requests typically take a long time and if it is something we really need we are always offered the option that it can be done but it would come at a cost.

Pros:

What I like most about the software is that I have all the information for candidates and employees in one place. That I can upload files like Caliper tests, emails and additional info to a candidates profile and the same for employees. Like union cards, intern confirmation letters to name a couple.

Cons:

So I don't like that I don't have an overview in the dashboard of what internal packet items have not been completed. The employee name and percentage is listed on my dashboard but it would be great if I was able to see what has not been completed and by who. I feel I would be able to stay on top of it more. Right now the only way for me to see what is not completed is to go into each employees internal packet to see who owes what. Due to the pandemic I had to schedule a lot of virtual meetings through Microsoft teams since ClearCompany does not offer that option. So being that you already sync with outlook I don't understand why microsoft teams is not available through ClearCo. Its extra work for me since I need to go back and forth and then type a note so I can keep a record of what happened.

Great customer service and personal support

Comments: Excellent! Truly for me the customer service is what wins me over. The product is great don't get me wrong but without the help of an actual person these a wonderful product can fall flat on it's face. I have never had a frustration with a dropped call or an email that was not returned promptly. I would recommend ClearCompany without reservations.

Pros:

The integration of ClearCompany into our process was truly extraordinary. From the first meeting until today I have a close relationship with the person that helped to set it up. He is prompt in his reply and very thorough providing a detailed explanation as well as screenshots and directions. I really appreciate him! Once trained, the software itself is intuitive and easy to understand.

Cons:

There are some tweaks that I think could be improved upon. I typically ask my Customer Success Manager if something is available and if not, he tries to recommend another option. Example, we are looking to add a training tracking option and he referred us to another company that integrates with ClearCompany. Regardless, the pros outweigh the cons at this point and they are always open to exploring options which I appreciate.

ClearCompany Review

Comments: I have had a great experience with ClearCompany.

Pros:

The ability to track applicants for posted job listings. Once the candidate has been uploaded, it is easy to communicate with them via email. I also like that I can communicate with other staff right in the application

Cons:

Currently, I find that ClearCompany does exactly what it needs to do for the purposes of the company I work with.

Clear Company - Good ATS

Comments: I feel it is a useful system that still needs some 'work'. I have used many ATS' and I do feel this one is very easy to follow, not complicated for candidate profiles or job posts.

Pros:

The candidate tracking. The Requisition page. Adding job posts is easy to follow and allows tracking of time to fill. The Workflow helps organize applicants easily.

Cons:

Applicants that apply on Indeed, the resumes to flow over to Clear Company. This causes almost double work on transferring resumes over to CC manually. Under the Recruiter page, to search for candidates, it needs to have phone, email search option - ON THIS Page, not to have to go to another page.

An essential Recruiter's tool - better than the competition

Pros:

The ClearCompany applicant tracking system is very intuitive to use - for recruiters as well as hiring managers! You have many filters and options on how to see information as well, which is extremely helpful. There is so much functionality within the system, such as being able to forward a candidate to a manager, or replying to a candidate from the ATS and even having a copy of that email kept in the candidate's profile. You can add notes to each candidate (which I use constantly) and you also have a place to add notes that apply to the requisition (all candidates) including being able to attach documents, like Word. Although I am a new user of 7 months, I have already seen that ClearCompany has made upgrades and changes to improve upon their system! I have given my account rep suggestions which he has eagerly listened to. My account rep is very responsive and quick to return any of my calls. They have other options that I am not using yet, like an onboarding function or allowing candidates to use your calendar to schedule an interview with you as well as a resume database. I am newer to the reporting functions and some of them are very helpful, but it seems others aren't working like they should be. I am working with support on this issue now. Also, this system works with our payroll vendor, Paylocity, so that our candidate/new hire information will be sent to payroll (we are in the middle of this implementation now). I LOVE the ClearCompany system and find it to be much better, more intuitive and highly functional over other ATS I have used in the past.

Cons:

The only thing that I would improve at this time is some of the reporting functions aren't working as they should be. I don't think it's user error at this point, but I am working with support to get what I need.

ATS of choice - simple, complete, and cost effective

Comments: This is by far my favorite software for recruiting and communicating with candidates. Still not quite ideal for scheduling internally or exporting to other systems of my choice, but its a huge bang for the buck.

Pros:

Cost-effective Easy to use and quick navigation (way less clicks to get more done) Great searchability within the talent pool Great customer support & training, after implementation Integrates with Outlook for viewing and scheduling Great email template system saves time with easy mass emails and quick customized responses. Electronic Job Offer letter signing and storage is helpful, and you can attach additional documents to the offer.

Cons:

Outside job posting (JobTarget) does not work well at all. Only works great with large posting sites: LinkedIn, Indeed, Zip Recruiter Slow and manual labor intensive implementation process, with not much flexibility or support (you've got to manage this one yourself) Doesn't allow interview scheduling with multiple interviewers or a conference (from the outlook integration within the app, this may change soon) This doesn't integrate with any background check systems besides their own contracted vendor. This is not flexible, although I've tried for a couple years now.

Clear Company is a great tool and resource!

Comments: Clear Company has been a great resource through our payroll provider.

Pros:

We use Clear Company not only for recruiting purposes, but also for background checks/screenings. The recruiting site is great and easy to create a requisition and monitor the applicants. The background/screening tool is great, fast, and very user friendly.

Cons:

So far, so good. No cons, at the moment!

Add on fees- BEWARE

Comments: Software is good but unethical business practices on trying to do add on costs without disclosing in the contract is unethical and illegal. If you have found this in your agreement, we should strongly consider a joint litigation against the company. This is rediculous.

Pros:

Easy to use. Customer service for set up was good, but that was quickly obliterated by the poor add ons that they try to collect that are not in the contract. BEWARE OF THE CONTRACT- THEY TRY TO COLLECT FEES THAT ARE NOT EVEN IN THE CONTRACT.

Cons:

I purchased Clear Company and have been using it for six months. I received an email from the customer service dept that there is a bogus additional charge they are trying to charge for additional 'competencies' in the system that were not disclosed in the contract. Cust support rep agreed the fee is not in my contract but tried to execute a change order to add the additional fees to my contract. This is unethical behavior in my opinion. I currently have two employees in my organization. Competencies are literally 3-5 word phrases types into their system that they are trying to charge me! If support team still work at the company when you move to contract, do not move forward. if they are fired, then I would consider their software.

Very user friendly!

Comments: Clear Company works to make improvements on its product, and functionality. While it does not offer some of the immense details that other products may offer- this suits our companies needs perfectly. I found that when researching other options (some of which were very expensive) - we would not utilize everything that came with the price tag. Clear Company was and still is the best option for us. It gets the job done without getting bogged down in things that we don't use.

Pros:

Easy to learn and use, can build my own job reqs and apps, or the support team will also do for you. Easy to teach and train others to use, has a large number of standard report options, or you can have one customized to suit your needs. This has been one of the best decisions our company has made!

Cons:

There are several functional niceties that I would like to see and have recommended. The support team keeps track of all requests and works to implement changes in product updates.

Far Superior to Other Platforms

Comments: As someone who has used many other talent acquisition and performance management tools, ClearCompany has proven to be far superior to other platforms commercially available today. It is an extremely efficient product, very intuitive and not at all clunky. We have never experienced any downtime or unexpected periods of not being able to access the system when we need to which validates the reliability of the technology.

As it relates to the performance management module, I was surprised at how quick and easy it was to set up a performance review cycle in particular. It is very intuitive, and you have the ability to make changes quickly and easily. User feedback was also positive in terms of "ease of use" and efficiencies gained. The ClearCompany software saved a significant portion of our Human Resources and managers time in terms of creating efficiency and adding value to our processes. For each manager who used the software during our most recent review cycle, ClearCompany's technology saved each individual substantial time vs. a cumbersome process. Once we eliminated the administrative burden from our reviews, we were able to spend more time on quality performance discussions - creating succession planning and performance improvement.

New Use

Comments: I found it to be not as complicated

Pros:

How easy is to document, store and review performance

Cons:

it's new and it's not linked to Outlook, would need more training

Choice should be clear

Comments: Never had an issue!

Pros:

The funnel flow is amazing, from start to finish with candidates.

Cons:

Clunky at times, sometimes the software freezes.