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About Pumble

Team collaboration app with free storage, unlimited messages and users.

Learn more about Pumble

Pros:

Good software for small organization but lacks diff tools integration.

Cons:

Have very limited feature for private workspace.

Pumble ratings

Average score

Ease of Use
4.7
Customer Service
4.7
Features
4.4
Value for Money
4.7

Likelihood to recommend

9.1/ 10

Pumble has an overall rating of 4.7 out of 5 stars based on 189 user reviews on Capterra.

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Filter reviews (189)

Ryan
Ryan
CEO in Canada
Verified LinkedIn User
Computer Games, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Use Pumble, not Slack

4.0 3 years ago

Comments: It's basically Slack, but better. And the paid option is sensibly priced, so that's fantastic too.

Pros:

Pumble is easy to use - if you've used Slack, you already know everything you need to about Pumble. But, crucially, Pumble allows unlimited message history in the free version. This is a crippling restriction of Slack, and the main reason I switched from Slack to Pumble.

Cons:

Pumble's search feature is not great, and requires basically knowing exactly what whole word terms you're searching for. Partial words won't get you anywhere.

Lee
CEO in UK
Management Consulting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Pumble Never Fumbles

5.0 9 months ago

Comments: We really have no issues with Pumble. It is permanently on our phones as well as desktops.

Pros:

Pumble is great for sending quick messages without formality and for swapping files quickly.

Cons:

It doesn't like Doc sharing - it converts the to PDFs.

CAKE.com Response

8 months ago

Hi Lee, Thank you for your feedback! I'm glad to hear that you find Pumble easy to use! Cheers!

Roxanne
Recruitment lead in Philippines
Pharmaceuticals, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

Needs improvement

3.0 4 years ago

Comments: I really would love to see more updates soon. My team is planning to transition to Pumble, we still have to decipher if it's a good tool to use overall.

Pros:

Clean interface. Conversations are easy to read.

Cons:

1. Can the team use the app to conduct a meeting? 2. Can we share-screen? 3. Can the app light up when we receive a message? 4. Notification settings seem limited. 5. Can we link the app with our google calendar?

CAKE.com Response

3 years ago

Hi Roxanne, Thank you so much for your feedback. Kindly note that we are working hard in finalizing the features like audio and video calls including the screen share possibility. . When you are using Pumble on your PC, you will receive all notifications there. However, if you are away from your desktop, you will receive all notifications via the mobile app. Currently linking Pumble with other applications is possible using Webhooks but we are planning to introduce simpler integrations as well. Please write us at [email protected] and we will be happy to help your team set up everything and assist anywhere we can.

JD
Product Designer in Colombia
Design, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Nice alternative to Slack or Teams

5.0 9 months ago

Comments: In general everything has been perfect, the free version is very complete! and I consider the PRO versions to be economical.

Pros:

I like how easy it is to set up channels and invite new users.

Cons:

The lack of integrations, I think it needs integrations with Notion and Figma.

CAKE.com Response

8 months ago

Thank you for your amazing review JD! We are glad to hear that you're enjoying Pumble and we will continue to improve our services for our users! We will gladly forward your feedback about the integration with Notion and Figma to our Product team in order for them to consider it for future upgrades. Feel free to reach to our Support team if you have any additional suggestions, so they can forward it further as well. You can reach them to [email protected] Cheers!

Rupesh
Procurement Manager in India
Design, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Better Than Slack

5.0 8 months ago

Comments: an absolute 5 star rated webtool, easy to use, pocket friendly.

Pros:

The Features helps our team to improvise and narrow down the workload and the communication is to the point and file sharing has become the icing on the cake and smooth as knife through the butter. Overall a budget friendly web tool to help us beat the system barrier and meet the timeline with the company goals.

Cons:

please market yourself (Pumble) more, there are a lot of the companies looking for your tool.

CAKE.com Response

8 months ago

Thank you for taking your time to review our app, we are glad to hear that you're enjoying Pumble! Cheers!

Chelsey
Manager in Canada
Hospital & Health Care, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Happy we switched!

5.0 8 months ago

Pros:

We were previously using another software which had limits on message history. Pumble not only allows us to look at our entire message history from Pumble, but we were also able import our entire message history from the old program we were using.

Cons:

We had some difficulty transferring our message history over, but the support team was able to finally get it sorted out, and it worked perfectly. Other than that, we have had no cons!

CAKE.com Response

8 months ago

Hi Chelsey, We appreciate your kind review and are glad to hear that the issues with import have been resolved. Thank you for using Pumble! Cheers!

Ebraam
user experience designer in Egypt
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A new and useful tool I daily use for my team collaboration

4.0 8 months ago

Pros:

Having a chat for each project, so that make it too easy to have a separate conversation and assets for each project.

Cons:

The chat capabilities need to be more strong, maybe by having the availability to upload and preview high quality documents and images, and having docs library for each project (chat) that would be great

CAKE.com Response

8 months ago

Hi Ebraam, Thank you for taking your time to review our app, we appreciate your kind feedback. If you have any suggestions regarding the features you'd like to see in the future, please feel free to fill out this form https://pumble.com/feedback. Cheers!

Verified Reviewer
Verified LinkedIn User
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

How Pumble is very convenient to everyone

5.0 9 months ago

Comments: 10/10 for my overall experience with pumble.

Pros:

Pumble, is a very convenient app that make our company easy to use as communication, it's also accurate.

Cons:

None, pumble is very easy to use it makes our work very easy.

Verified Reviewer
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Pumble Review

5.0 8 months ago

Comments: I really like the app and its simple and beautiful design

Pros:

Pumble is an outstanding chat app designed for seamless workplace communication. Its clean, intuitive interface ensures effortless navigation, while features like organised channels, direct messaging, and robust integration with other productivity tools make it indispensable for any team. Real-time notifications keep you updated without being overwhelming, and the app’s reliability ensures that you stay connected without any disruptions. Whether collaborating on projects or sharing quick updates, Pumble enhances productivity and fosters effective communication, making it an excellent choice for any professional environment.

Cons:

There is not any thing that I don't really like from Pumble, but I can say that maybe more improvement in video meetings, adding more features like backgrounds, emojis or layouts.

Verified Reviewer
Verified LinkedIn User
Civil Engineering, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Easy way to collaborate

4.0 9 months ago

Pros:

I like the group chat and threading experience, also the good implementation of groupchat.

Cons:

The way to search in thread. It's a bit hard to find and check where is the post who started the thread.

CAKE.com Response

8 months ago

Thank you for your nice feedback regarding the thread search. If you'd like to suggest feature improvements, please feel free to fill out this form https://pumble.com/feedback. Cheers!

Taylor
Student in US
Think Tanks, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Amazing find

5.0 9 months ago

Pros:

I love how it gives the trial as well as its ease of access. i really love that its similar to slack but less confusing!

Cons:

I wish that it had a deal where 1 or 2 employees were discounted or free like a few others

CAKE.com Response

8 months ago

Thank you for your feedback Taylor! We are glad to hear your thoughts about Pumble! We will continue to improve our services for our users! Regarding your feedback about the deals, we only have a 20% discount when subscribing annually (compared to monthly) and on our business plan you can also have 5 single-channel guests for free for every paid seat you have. For more information about it, please feel free to reach out to our Support team and we'll be more than happy to answer any question you have. You can reach out to us through this email ([email protected]) Cheers!

Egill Anton
Founder and CEO in Georgia
Human Resources, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A Slack Clone

5.0 9 months ago

Comments: For an experienced Slack user/team, this is a no-brainer to get it up and running.

Pros:

Ease of importing data, memebers users from Slack

Cons:

It's the same mess as Slack with their multi-thread per channel discussion.

CAKE.com Response

8 months ago

Hi Egil, Thank you for taking the time to leave a review of the app. We appreciate your feedback regarding threads. If you have any suggestions or feature recommendations, please feel free to fill out this form. https://pumble.com/feedback Cheers!

Mary
Owner in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Love this way to communicate with teams

5.0 9 months ago

Pros:

the easily access to me teammembers, sharing things with members is so convivent here vs other places

Cons:

so far nothing i've found it easy to use and navigate

CAKE.com Response

8 months ago

Hi Mary, I appreciate your kind feedback. We are glad to hear you're enjoying our app! Cheers

Vladislav
BIM consultant in Czechia
Civil Engineering, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great things are simple

5.0 9 months ago

Pros:

Easy to use, fast, you can make different channels, add own emojis etc

Cons:

Sometimes not all notifications are displayed

CAKE.com Response

8 months ago

Thank you for your review, Vladislav! We are glad to hear your thoughts about Pumble! We will continue to improve our services for our users! Regarding your feedback about the not all notifications are displayed, please feel free to reach out to our Support team and we'll be more than happy to investigate it for you. You can reach out to us through this email ([email protected]) Cheers!

KC Kate
Appointment Setter in Philippines
Telecommunications, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Highly recommended

5.0 9 months ago

Comments: The communication was smooth and excellent! highly recommended!

Pros:

It's easy to use plus! it's app is available for mobile use!

Cons:

I can't see if someone have read my messages or not

CAKE.com Response

8 months ago

Thank you for your review KC! We are glad to hear that you're recommending Pumble! We will continue to improve our services for our users. We will gladly forward your feedback about the seen messages indicator to our Product team in order for them to consider it for future upgrades. Feel free to reach to our Support team if you have any additional suggestions, so they can forward it further as well. You can reach them to [email protected] Cheers!

Kate
Book Writer in Spain
Writing & Editing, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A Robust Team Communication Tool

4.0 8 months ago

Pros:

Pumble is a standout choice for team communication, thanks to its user-friendly interface and generous free plan that supports unlimited users and message history. This makes it particularly appealing for small businesses and startups looking for a cost-effective solution. Its ability to integrate with various tools and platforms adds to its versatility, and the fact that it works seamlessly across web, desktop, and mobile devices ensures you can stay connected no matter where you are.

Cons:

However, Pumble does have a few drawbacks. While it covers the basics very well, it lacks some of the advanced features that more premium tools offer, such as extensive customization options and AI-driven insights. Some users have also experienced issues with notification settings, which can lead to either missed messages or unnecessary interruptions. Additionally, the file-sharing capabilities could be improved, with some limitations on the types and sizes of files that can be shared.

Melissa
Licensed Professional Counselor in US
Mental Health Care, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy enough even for my grandpa!

5.0 9 months ago

Comments: So far my experience with Pumble has been top-notch. It's user-friendly, the app is intuitive, and the various channels keep our shared office info organized.

Pros:

Not that my grandpa uses Pumble, but ease of use is my #1 reason for loving it.

Cons:

To be honest, I have not found a feature I dislike yet.

CAKE.com Response

8 months ago

Hi Melissa, We appreciate your thoughtful feedback and we are happy to hear that you find Pumble easy to use! Cheers!

Kelia Crizel
HR Benefits and Engagement Associate in Philippines
Hospital & Health Care, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

VERY RELIABLE AND TIMELY NOTIFIES

5.0 8 months ago

Comments: Very good pumble! the team had learn it very easy and very informative platform

Pros:

Can post message via schedule, really a big help in birthday banners and announcements

Cons:

None, not much things that i don't like about pumble

Terry
Terry
CEO in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great alterenative to Slack

5.0 9 months ago

Pros:

This uis a great alternative to Slack and it also more user friendly

Cons:

It could have a bit more direct integrations to their own other softwares like Plaky but maybe will be coming in the future

ADEYINKA
Full Stack Developer in Canada
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Good product

4.0 9 months ago

Pros:

I like it because its similar to slack and has almost all the features

Cons:

the ability not to huddle on the free version

CAKE.com Response

8 months ago

Thank you for your feedback Adeyenka! We are glad to hear your thoughts about Pumble! We will continue to improve our services for our users! Regarding your feedback about the current design where huddle is not available in the free version, I'll be passing it on to our Developers for future consideration, thank you for sharing! if you have other feature suggestions in mind, you may pass it on directly to our team here: https://pumble.com/feedback Feel free to reach out to our Support team and we'll be more than happy to investigate it for you. You can reach out to us through this email ([email protected]) Cheers!

Rodrigue
Rodrigue
Project Manager in Cameroon
Verified LinkedIn User
Civil Engineering, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Chat, discuss and share in complete security

4.0 2 years ago

Comments: The fact that the service is free is a great advantage, it allows you to quickly familiarize yourself with the tools and services available

Pros:

- Chat on multiple channels with different teams as well as direct private messaging- Share files in a confidential and secure environment in private and public groups- No limit on the number of participants

Cons:

It's classic, no significant difference from similar platforms

krishna
krishna
Associate Trainee in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Excellent business resource and a Collaborative Tool

5.0 3 years ago

Comments: It is the best app to communicate with the team working with a big force.
I am talking about the ease and rapid response here.
When my organisation introduces Pumble we were like wow and we learned using Pumble from day one it gets on board it's that easy. I will surely recommend Pumble to everyone out there facing difficulties in communicating with the team.
I loved it.

Pros:

It's simplicity & easiness which you feel using this app and its some features like creating channel, groups, All DMs, thread feature is something which I like the most, This app is something you can't ask for more. Team communication got easier, we can see whether the person is active or not. Any type of file sharing is easier. It can be installed on both phone and the system. We can save notes by sending the documents or credentials to ourselves. like the chat user interface. love the channel sidebar. Simple and effective.

Cons:

It should show the history or a text if the message is deleted by somebody, It gets difficult to find what message is deleted by whom in the group.

CAKE.com Response

3 years ago

Thank you for your amazing review Krishna! We are glad to hear that you're enjoying Pumble and we will continue to improve our services for our users! We will gladly forward your feedback about deletion history to our Product team in order for them to consider it for future upgrades. Feel free to reach to our Support team if you have any additional suggestions, so they can forward it further as well. You can reach them to [email protected] Cheers!

Nandish
Nandish
CEO in India
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

A distraction free work chat with loads of features

4.0 3 years ago

Comments: Keeping social and personal chats off helps create a work-life balance helping both work and life! During office hours, the team is distraction-free with no friends and family messaging. Post office hours, switching off Pumble creates the constraint not to interfere with the personal lives and spaces of team members. The convenience of running it across multiple devices including mobile is a great feature.

Pros:

Customizable projects and channels dedicated to each of them helps keep ideas and communications organized.

Cons:

Sharing large files via Pumble (say 10 Mb and above is inconvenient and buggy)

CAKE.com Response

3 years ago

Hi Nandish! Thank you for your feedback! Cheers!

Diego
Architect in Brazil
Architecture & Planning, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Perfct

5.0 3 years ago

Comments: My experience is very satisfatory, no problems with communictation like we had in whatsapp and all files we´d shares was received to others perfectly

Pros:

All communication, shares an cheat chating of a remote team

Cons:

Video Calls and audio is missing like discord feature

CAKE.com Response

3 years ago

Hi Diego, Kindly note that we've added one-on-one phone and video calls to our app. We are currently working on group calls, you can follow the progress on the Roadmap. Here is the link to it https://pumble.com/roadmap Cheers!

Leri
Writer, Editor and Website Manager in South Africa
Online Media, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Pumble is a great tool to improve communication

5.0 3 years ago

Comments: I enjoy using Pumble for internal communication with colleagues and teams.

Pros:

Pumble is very easy to set up and start using. The chat features are easy to customize and I can create groups to keep everyone in the same project up to date with any developments. The sync between the browser and mobile app is very good, so I can be reached even while on the go.

Cons:

I wish there was a way to add certain DM chats or group chats as favorites so that I can access them easier. Also, having a unread message reminder would help out a lot.

CAKE.com Response

3 years ago

Hi Leri, Thank you for your review! While at the moment we don't have a favorite DM chats option now, it is possible to customize your sidebar so you can easier access the chats you use more frequently. Please see this page for more info about this feature - https://pumble.com/help/profile/profile-settings/customized-sidebar/ Hope this helps a bit! Cheers!