---
description: Discover the benefits and disadvantages of MasterControl Manufacturing Excellence.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: MasterControl Manufacturing Excellence Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Logbook Software](/directory/30916/logbook/software) > [MasterControl Manufacturing Excellence](/software/216298/mastercontrol)

# MasterControl Manufacturing Excellence

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> MES, Simplified with Life Sciences AI. MasterControl Mx digitizes EBR/eDHR and logbooks to ensure compliance.
> 
> Verdict: Rated **4.6/5** by 187 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses MasterControl Manufacturing Excellence?

Pharma, biotech, and medical device manufacturers running batch or discrete production, from startups to global enterprises, operating under FDA, EMA, ISO 13485, and GxP requirements worldwide.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 187 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: MasterControl
- **Location**: Salt Lake City, US
- **Founded**: 1994

## Commercial Context

- **Starting Price**: US$1,000.00
- **Pricing model**: Per Feature
- **Pricing Details**: Flexible packaging, designed to scale from a single production line to global, multi-site rollouts using Master Templates, Product Families, and Formulations. Manufacturers can be live and delivering value in 120 days. Contact MasterControl for a package and pricing tailored to your organization's size, regulatory requirements, and production complexity.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Traditional Chinese, Vietnamese
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Isle of Man, Italy, Japan, Jersey, Malaysia, Netherlands, New Zealand, Norway and 14 more

## Features

- Automated Scheduling
- Bills of Material
- Change Management
- Compliance Management
- Document Management
- Forecasting
- Inventory Management
- Inventory Tracking
- MES
- Maintenance Management
- Material Requirements Planning
- Order Management
- Product Lifecycle Management
- Production Management
- Production Scheduling
- Production Tracking
- Quality Control
- Quality Management
- Reporting/Analytics
- Scheduling
- Shop Floor Management
- Supplier Management
- Supply Chain Management
- Task Management
- Traceability

## Integrations (17 total)

- BarTender
- Blue Mountain RAM
- Elemental Machines
- IFS Cloud ERP
- Infor ION
- LabVantage
- LabWare LIMS
- MasterControl Quality Excellence
- Maximo
- Microsoft 365
- MuleSoft Anypoint Platform
- NetSuite
- PowerBI Portal
- SAP BTP
- SQL Connect

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Logbook Software](https://www.capterra.co.uk/directory/30916/logbook/software)

## Related Categories

- [Logbook Software](https://www.capterra.co.uk/directory/30916/logbook/software)
- [Chemical Manufacturing Software](https://www.capterra.co.uk/directory/32735/chemical-manufacturing/software)
- [Food Manufacturing Software](https://www.capterra.co.uk/directory/32569/food-%26-beverage-manufacturing-erp/software)
- [Production Scheduling Software](https://www.capterra.co.uk/directory/30030/production-scheduling/software)
- [Manufacturing Execution Software](https://www.capterra.co.uk/directory/30033/manufacturing-execution/software)

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3. [Odoo](https://www.capterra.co.uk/software/135618/odoo) — 4.2/5 (1331 reviews)
4. [MRPeasy](https://www.capterra.co.uk/software/134177/mrpeasy) — 4.5/5 (170 reviews)
5. [Redzone](https://www.capterra.co.uk/software/176109/redzone-productivity) — 4.9/5 (285 reviews)

## Reviews

### "Life Sciences - Mx review" — 5.0/5

> **Jack** | *18 August 2025* | Pharmaceuticals | Recommendation rating: 8.0/10
> 
> **Pros**: Ability to review from anywhere in the world in real time&#10;Review by exception functionality&#10;Error proofing functionality (e.g. REGEX, Auto calcs)
> 
> **Cons**: Length and frequency of downtime&#10;Number of defects found after quarterly upgrades and issue resolution is sometimes lengthy
> 
> Very good experience with Mx which has helped improve our quality and manufacturing metrics seeing a big reduction in GDP errors and batch disposition times across the network

-----

### "Lean Driven BMR Generation" — 5.0/5

> **Ben** | *10 June 2025* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: Excited about the V2 update. Currently using inbuilt features to streamline document production.&#10;Now producing out US records in less that one week, down from 10+.
> 
> **Cons**: All the updates to make with V2 update, but pleased in the long run. Some small day 1 features missing like moving multiple steps at once in a record.
> 
> Overall an excellent and constantly updating system for batch manufacturing records. Excited to continue to work with MX

-----

### "MasterControl Manufacturing Excellence in the Life Sciences Field" — 4.0/5

> **Joshua** | *1 August 2025* | Food & Beverages | Recommendation rating: 7.0/10
> 
> **Pros**: I like that we were able to move most of our paper production records into the electronic system. I also like the security of automatic timed sign outs for regulatory purposes.
> 
> **Cons**: I dislike having to click to drill down to individual steps in a production record. It would be easier with a series of carrots and dropdowns that are instantly accessible.

-----

### "MX Is Great" — 5.0/5

> **Stephanie** | *8 October 2025* | Chemicals | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about MasterControl Manufacturing Excellence is its ability to eliminate paper records and provide real-time visibility into manufacturing processes. The system ensures data accuracy, traceability, and compliance by capturing information directly at the point of execution. It streamlines batch record review, reduces errors, and accelerates product release. I also value how seamlessly it integrates with other MasterControl modules like Quality Events and Document Control, creating a connected, end-to-end quality ecosystem. Overall, MX has greatly improved efficiency, audit readiness, and collaboration between production and QA, supporting our organization’s digital transformation and continuous improvement goals.
> 
> **Cons**: What I liked least about MasterControl Manufacturing Excellence is that system configuration and validation can be time-intensive, especially when workflows require frequent updates. Any change to forms or process logic typically involves documentation, testing, and approval to maintain compliance, which can slow down implementation of improvements.
> 
> My overall experience with MasterControl Manufacturing Excellence has been extremely positive. The platform has transformed how we manage manufacturing and quality data by replacing manual, paper-based batch records with a fully electronic, compliant system. It has improved accuracy, traceability, and efficiency across production processes while streamlining communication between manufacturing, QA, and other departments. The ability to capture data in real time and review by exception has significantly reduced batch release times. Although implementation and validation require effort, the long-term benefits—strong compliance, audit readiness, and visibility into operations—make MX an invaluable tool in our digital manufacturing environment.

-----

### "Strong Potential for Digital Manufacturing" — 3.0/5

> **Sangmi** | *21 May 2026* | Computer Software | Recommendation rating: 3.0/10
> 
> **Pros**: User-friendly and integrated platform with strong data visibility, compliance control, and manufacturing traceability.
> 
> **Cons**: Greater flexibility is needed for workflow customization, notifications, and configuration options..
> 
> Overall, a positive experience with strong potential for digital manufacturing and quality excellence, though usability enhancements would add further value

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