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About Judge.me

Judge.me is a review software helping ecommerce stores get and display customer feedback.

Learn more about Judge.me

Pros:

I like how this software is integrated with my Shopify store and is useful to existing and future customers.

Cons:

They do not have enough video walkthoughs on how to set up Judge.me for your website, it did not work well for me, did not integrate in a professional manner within my webstore and theme.

Judge.me ratings

Average score

Ease of Use
4.6
Customer Service
4.6
Features
4.6
Value for Money
4.9

Likelihood to recommend

9.5/10

Judge.me has an overall rating of 4.9 out of 5 stars based on 19 user reviews on Capterra.

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Filter reviews (19)

Justin
Justin
Owner in US
Verified LinkedIn User
Publishing, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

A great option when launching an online store

5.0 last year

Comments: Overall I would highly recommend it. there are no big issues with it and it is fully featured and well integrated plus even on a low income when you're starting to launch your first store it's accessible and easy to understand.

Pros:

the most likes part about judge.me was that it was easy to launch and I did not have any issues as far as exporting or importing reviews because it was very well integrated with a lot of other products and services out there

Cons:

The thing I liked at least about judge.me was that when compared to some other options I was able to get more when launching my store from options that essentially gave me the full premium service until I hit a certain amount of sales instead of the type that was a general limited free option / free trial variety

Goran
Co Owner in US
Wholesale, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Ease to use and very helpful for reviews process

5.0 2 years ago

Comments: Overall, Judge.me is a great product and we are happy with it's integration onto our website.

Pros:

Judge.me is easy and simple to both the customer when leaving a review, and to us as we look through them. It is important for any business owner to see how the customers are seeing them and their products, and Judge.me makes the process easier. We have used this software for 2+ years and plan to continue to use them.

Cons:

Importing needs work for all the previous customers' reviews prior to using their software. Though they can import them, the do not verify.

Sergio
Sergio
E-commerce Manager in Lebanon
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

The Best Free Social Proof App

4.0 3 years ago

Pros:

Their pricing plans are so flexible; they are the only review app that offers a free plan (including reviews with photos and videos).

Cons:

They do not have enough video walkthoughs on how to set up Judge.me for your website, it did not work well for me, did not integrate in a professional manner within my webstore and theme.

RACHEL
OWNER in US
Retail, Self Employed
Used the Software for: 1+ year
Reviewer Source

Excellent Low-Cost Option

5.0 8 months ago

Pros:

Typically you'll get what you pay for when it comes to a lower-cost option however with Judge.me you'll get far more than that including top-tier customer service. I was quite seriously blown away at the cost having had come from Yotpo where customer service had become more and more subpar. It was extremely easy to set up, had enough customization to get us by just fine, and brought in a significant amount of reviews.

Cons:

I felt there could be more customizations as far as displaying reviews and ultimately we switched to Okendo which allowed for different (and more preferred) ways of displaying reviews on product pages. That being said, [sensitive content hidden] at Judge.me was happy to help us quite a bit with customization prior to that move!

Somi
Operations Head in India
Consumer Goods, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The only reviews app you need for your ecommerce website

5.0 2 years ago

Comments: It has been amazing. It has brought so many conversions to our website by displaying our product reviews.

Pros:

Judge me offers a host of features as a review app. It offers beautiful widgets to integrate into the website. It offers multiple ways to reach out to customers for collecting reviews. There are too many features available on the FREE app. It also helps integrate with other marketing apps such as push notifications. Whatsapp marketing etc when you upgrade to a paid plan. The paid plan is also very affordable.

Cons:

I love this app. I don`t think there is any problems with this software

Srikanth
Digital Marketer in India
Marketing & Advertising, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

No Non-sense Review App on Shopify

5.0 2 years ago

Pros:

Judge.me was by far the best review app thay we came across for our our Shopify store owners. The set-up was fairly simple, most of the popular Shopify apps integrate with Judge.me especially Klaviyo, which was a game changer to automate our review collection process from potential online shoppers.

Cons:

Not cons as such as they're continuously improving the app

Patrick
E-commerce administrator in US
Food & Beverages, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great option for an e-commerce site

5.0 2 years ago

Comments: Very smooth , clean interface etc.

Pros:

I like how this software is integrated with my Shopify store and is useful to existing and future customers

Cons:

Not easy to intergrate with Google Shopping because of that went with another app but I still love judge.me

Mark
Owner in South Africa
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great value for money that competes with the best

5.0 7 months ago

Comments: Overall, we've been using Judge.me which is central to us showing social proof to our potential customers and we really can't do without them.

Pros:

Judge.me's reputation as a trusted review provider has grown over the years and aligns with the larger players in the market - since we love Judge.me we also trust any other sites we come across who use them.

Cons:

Initially their administrative pages were quite disorganized, fragmented and a bit all over the show - this has a come a long way and is much better organized now and structured.

Gabriel Stefkov
Manager in Bulgaria
Entertainment, Self Employed
Used the Software for: 1+ year
Reviewer Source

Great support and features

5.0 last year

Comments: Exceptional

Pros:

Support was on top notch and always helping!You have the possibility to group products so you can show same reviews for multiple products and you can send review request based on delivery status! Like that I increased a lot my social proof!

Cons:

Nothing, everything was great! Even in the beginning when I was not sure about it, the support provided me with 15 days free trial to test it out

Marco
hairstylist and salon owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

I am happy with Judge.me

5.0 last year

Comments: I love that it's such an easy no-brainer for my customers to go onto the site and write a review. Just so easy. And hopefully it's creating a nice spot for people to see good reviews on my products so they'll want to buy also!

Pros:

I like Judge.me. I like that my online customers are given the option to do a review, and it seems quite easy for each of them to go on to the site and write one. I feel it's a nice chance to get some nice things said about my products, and it fosters good will amongst the online community. It seems really easy for customers to do this and we are getting a few doing it.

Cons:

The only thing i'm not sure about is exactly how Judge.me's reviews are seen online? I'm just not sure who is seeing these reviews, I need to reach out to them at some point and ask more details on this, so I know more.

Mayank
Director Ecommerce in US
Apparel & Fashion, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great service for small to medium size businesses

5.0 2 years ago

Comments: Overall it has been very good, we are able to get more reviews and also use those reviews on social media and ad campaigns

Pros:

ease of set up and features that helps a small company to get the full potential our of such service

Cons:

serttings user interface could be better but that can be compensated with good customer service

Daniel
Owner in US
Retail, Self Employed
Used the Software for: 2+ years
Reviewer Source

Best Reviews App I've Found For Shopify

5.0 3 years ago

Comments: Judge.me makes it very easy to have review requests sent automatically to customers. Customers can respond with their review directly from the email without having to visit the site. This means more reviews, which means more new customers! It is very customizable, from how you collect the reviews, how you filter them, to how they show up on the site.

Pros:

Judge.me is a robust tool for gathering and sharing reviews for products in online stores

Cons:

There are some parts of setup that are over the average users' head - and I had some trouble. BUT! They set it up for me when I requested it!

Kamal
Business Development Manager in India
Information Technology & Services, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Product reviews

5.0 2 years ago

Pros:

It can support images, text and videos. It can connect the reviews with multiple platforms seamlessly. e.g, website, mobile app, and social media - google

Cons:

It allow non customers to also leave a review. It should authorize only customers who purchased the product to write a review to increase credibility.

Marcedez
Owner in US
Cosmetics, Self Employed
Used the Software for: 1+ year
Reviewer Source

Love it

5.0 2 years ago

Pros:

I love judge.me.! It makes it easy for customers to leave reviews on my website of their products, I’m starting a new business and will be one of the first apps I add to my website.!

Cons:

I love everything about the judge.me software

Erin
Owner in US
Arts & Crafts, Self Employed
Used the Software for: 1+ year
Reviewer Source

Why I love Judge.me

5.0 10 months ago

Comments: 100% positive. I will continue to use their service.

Pros:

Whenever I have had questions or issues their customer service has been TOP notch. Their response rate has consistently been in under 5 minutes. Truly, I have never experienced anything like it with any other app. And these are real people not AI helping.

Cons:

After I import reviews from Etsy I need to contact support to have them manually go in and verify these reviews. Although it is a bit of a hassle, I really can't complain as they accomplish this SO fast and this simply means that because of their manual review that other people can't game the system. And for that I don't mind having to go through the steps.

Garrick
Founder in US
Alternative Medicine, Self Employed
Used the Software for: 2+ years
Reviewer Source

Our go to review app

5.0 3 years ago

Comments: Super pleased with Judge.me! This software has increased our reviews and allows us to sell more product because of the social proof.

Pros:

This is so easy to set up and manage reviews with! Judge.me allows us to gather customer reviews with little to no effort on our part! Really a great software!!

Cons:

Not really anything that I can think of.

Kristen
Kristen
Director in South Africa
Verified LinkedIn User
Retail, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Great software to share social proof with potential customers!

5.0 2 years ago

Comments: They've got great features on their free version and even better features on their paid version. Other than the bugs I'm experiencing currently, I am very happy with this software and would recommend it to my fellow eCommerce business owners.

Pros:

I love that the software allows me to customise the widgets based on my branding colours. It's important for me to ensure that there is consistency when it comes to colours, fonts and look & feel.

Cons:

There's a few glitches/bugs in the backend. For example if I've changed settings, saved It and want to preview it on live site the browser automatically takes me back to the backend. Very strange but I have escalated it to the team.

Arielle
Creative Director in US
Retail, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Great app to build customer trust

5.0 2 years ago

Comments: Overall I think the app has been great! People trust and open the emails and fill out the reviews which look great on my site.

Pros:

I like that it helps you keep up with your customers after an order, allows you to specify who to email and when, and the reviews look very nice and legit on the site.

Cons:

They backend is easy enough to use but I think it could be laid out in a bit more of a visually friendly way, Slightly more intuitive design there could make the learning curve shorter.

Joanna
Owner in US
Apparel & Fashion, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

I love Judge.me but...

5.0 2 years ago

Pros:

I do love judge.me but I will say that they are a little behind their competitors offerings.

Cons:

I would say add more features so we can have more options to offer our customers.