Average Ratings
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Overall4.6 /5
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Ease of Use4.6 /5
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Customer Service4.6 /5
About Samsung Pay
Mobile banking solution that helps businesses add debit or credit, membership, or gift cards into devices to process payments.
Learn more about Samsung PayShowing 93 reviews
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 21/04/2021
"Samsung Facts"
Comments: Better than most
Pros: It is a very reliable service and pricebreall yuh n.v isn't an issue.
Cons: The selection could be more impactful and the overall look could be more appealing.
- Reviewer Source
- Reviewed on 21/04/2021
Marnelli kenneth M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 07/03/2019
"Convenient way to pay for anything"
Comments: I realized that samsung pay can really replaced cash and wallets in a good way.
Pros: Samsung pay is a great convenient way to pay for anything in merchants. It also can send money to your love ones.
Cons: The convenient way it has will also be an negative side. You can pay anything just using your phone but if your phone died you can purchased anything too.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 07/03/2019
Rochelle T.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 11/01/2019
"Samsung Pay Recent Review"
Comments: Samsung Pay is Perfect!
Pros: Samsung pay provides a lot of perks and benefits to all of us customers. I enjoying the perks that I gain from using a Samsung Pay. It's convenient , safety and fun.
Cons: Well even samsung pay is perfect in his users eye. It still have a limitations for others. But it's limitations is also his advantage
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 11/01/2019
Sallie D.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 04/01/2019
"Samsung Pay : Secured Payment"
Comments: Just for SAMSUNG only.
Pros: I am 100% confident that any of my payment using Samsung pay is secured. Using mobile payment is very convenient and more safer when paying in merchants.
Cons: The perks of this good application is for Samsung user only. The other device or mobile phone cannot avail and enjoy this kind of perks.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 04/01/2019
Maged R.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 04/05/2018
"Convenience and simplicity in one!"
Pros: Easy setup & works with most credit cards. Have not tried the smartwatch interface but sounds very convenient!
Cons: Still won't accept select business credit cards. Busy interface till you get used to. App is solid but crashed couple of times and needed to reinstall
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 04/05/2018
Patricia G.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 05/12/2018
"Briliant Application for Samsung Device"
Comments: In 5years Samsung pay will be on the top.
Pros: Very Briliant Application if you are using a samsung device because it will help you to pay on retailers withouth swiping or bringing your credit cards. Just a contactless payment only using NFC.
Cons: The only retailer that reject me to used this briliant application is walmart because they have they own kind of payment system.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 05/12/2018
Haydee R.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 30/01/2019
"Samsung pay always boost my day"
Comments: I would like to thanks samsung pay!
Pros: Samsung pay always boost my day because it gaves me a lot of convenient in doing a transaction and when paying in merchants.
Cons: It has a lot of perks that you can enjoy but the problem is I cant use it using my Iphone 7 phone it just compatible in Samsung devices.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 30/01/2019
Christopher M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 24/07/2018
"Similar to other products but still a top choice"
Pros: This is an easy app. As for me not having really any technical knowledge when it comes to computer technology .. literally hooking up a TV is work for me.. But this app makes it easy and convenient with acceptable fees and easy setup.. I use it on occasion when I do not have cash
Cons: This is just similar to other available payment options. Fees are acceptable in comparison to some others but still its ok and easy to use.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 24/07/2018
Jenica B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 18/09/2018
"Works great"
Pros: Incredibly easy to use. I found some of my accounts with Apple Pay were a little finicky to get set up but everything was seamless with Samsung pay.
Cons: There really are no cons I can think of. It’s a secure option and simple to use. The only reason I put under a 10 for recommendation is because you have to be an online banker which some people are not. For obvious reasons I wouldn’t recommend this option to them.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 18/09/2018
Aida E.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 08/12/2018
"Market place"
Pros: This application replace samsung market. This improved more with the used of NFC technology improving more and giving
Cons: This is only for android user basically and focus to improve more about samsung technology. No cons as I see
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 08/12/2018
Joaquin C.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 11/02/2019
"Samsung pay is a great modern way to make easier payments"
Pros: The best thing about Samsung pay is that it is easy to access anywhere and also you can make it easier to pay at the cash register without have to carry everything in your pockets.
Cons: The only con about Samsung pay is that you can not use it everywhere. It would be great if you can use Samsung pay everywhere you go. Some countries or stores do not do Samsung pay.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 11/02/2019
Toniann P.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 07/01/2021
"Pay by phone"
Comments: Amazing. So thankful Samsung has a program like this!
Pros: Pay by phone is the greatest creation they came out with. Easy set up. No one else can access your info without you. Love it
Cons: I haven't found anything i don't like about this software. So happy its around us for to us.
- Reviewer Source
- Reviewed on 07/01/2021
Jasmine C.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 29/08/2018
"Easy Access"
Pros: I enjoy the convenience of using Samsung Pay. I've even noticed some places accept Samsung pay, and not apple pay, such as all my local Krogers.
Cons: Sometimes, privacy is a concern for me. However, Samsung pay uses my finger print in order to work, so I feel a little better about it.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 29/08/2018
Camille M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 30/11/2017
"my experience is awesome"
Pros: i love the fact that i use it paid for my in store product and even when i am at a restaurant,if i forgot to carry my card
Cons: well will all the cyber hake sometimes you wonder can someone get to your information, even though it said secure
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 30/11/2017
Salwat H.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 31/07/2020
"Easy Payments"
Comments: Smooth is the right word that I can say for my experience.
Pros: 1) If you have a Samsung Watch then you would love this additional feature. 2) Cashlessness is never a problem now. 3) Instore app payments can also be made with Samsung Pay.
Cons: The only Con that I have found is that Samsug Pay is still not on IOS and Desktop. Other than that they are doing good.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 31/07/2020
Ghanshyam G.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 13/03/2021
"Review of Samsung Pay"
Pros: It is easy to setup and has NFC compatibility.It works on the few of the countries at credit card point or use in online store .We can also easily pay with smartwatch.It is safe and secure ,we don't need to carry cash .
Cons: The interface could have better layout.Available in few countries. Samsung device is compulsory to use samsung pay.
- Reviewer Source
- Reviewed on 13/03/2021
Jesse G.
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Overall Rating3 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 09/10/2018
"Awful"
Comments: This is too difficult and cumbersome
Pros: Very little to say I like it - this is an awful way to pay, this is a system that was created to compete with others but it just is not quite up to par
Cons: Too many to want to use again, I do not trust it - this is a system that was created to compete with others but it just is not quite up to par
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 09/10/2018
Vanessa F.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/01/2018
"Would recommenced"
Pros: This software works seamlessly with Samsung phones and devices. Set up is straightforward and very effective.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/01/2018
Justin R.
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Overall Rating3 /5
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Ease of Use3 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 10/05/2018
"It good but not the best"
Pros: I like how it can be used with a huge variety of payment systems. Probably more than the other "pay" apps out there.
Cons: Its pushed on samsung phones mostly and thats about it. Most people won't use it unless they have a samsung phone.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 10/05/2018
Alexandra C.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer Support3 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 24/12/2017
"Easy app that saves time at checkout"
Pros: This is very easy to use, saves time at checkout, you don't need to get your credit card out - simply swipe up.
Cons: Not all vendors accept Samsung Pay, so you never know if you need to bring your credit card with you.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 24/12/2017
Verified Reviewer
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/04/2021
"Great payment tool without cards"
Comments: Quite satisified and a good payment option to have.
Pros:
1. Contactless payment helps in Covid
2. No need to carry wallet anymore
3. Accepted at a lot of payment places
4. Can store different cards at one location on samsung pay
5. Good cashback options
Cons:
1. Still needs acceptance at most places. Can't rely on it fully yet.
2. More options would be preferred
- Reviewer Source
- Reviewed on 15/04/2021
Claire B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 29/12/2020
"Life saver"
Comments:
Its a lifesaver if you forget your wallet. I'm in an area where tap to pay is very common, and if I forget my card at home and I have to pay for my groceries, it somehow still works just by hovering your phone over the card swipe area. I have proven to many small shops that Samsung Pay will work with the magnetic strip. Depending on the device at the store it takes a couple of tries but worth it.
Easy, quick, convenient and the perks that came with it!
Pros:
Saved me at a restaurant! Their card reader was not working properly because it kept declining all of my cards the man asked if I had Apple pay or Samsung pay and I said yeah I can try it and it ended up working so weird but it saved me from going somewhere else and wasting already made food.
I love Samsung Pay when it works for most transactions. The recent email that I received where the acquisition of points for transactions will end on December 31st is very saddening. I honestly hope that situation is temporary because I do actually like everything that I have Samsung whether Apps, or Devices.
Don't be intimidated to try. You just scan your fingerprint (security+++). The app will give you about 30 seconds to scan. Just hold the back of your phone against the reader-it scans immediately, and you're done. I did not have to enter last 4 digits of card. Now, I won't have to worry so much about losing my card, having it stolen, or forgetting it at home or in my purse in the car.
Please keep working hard to allow the points for transactions to return as soon as possible.
Cons:
Fingerprint authentication is smooth. Easy way to pay. Not like google pay, Samsung worked immediately and more quickly. I like the transaction notifications too.
The ads in the app can be ignored if you just use the "quick access" feature of swiping the Samsung Pay card from the home screen and it directly takes you to your cards.
This app takes away the worry of losing/forgetting my wallet while I'm out. Everything I need is unlocked at a touch of my fingerprint or scan of my face or irises for added security. My accounts are quickly organized and always ready to use right away. I never have to be embarrassed at the checkout line ever again!! Oh, and since it's digital and contact free, I'm staying safe and saving the environment with each purchase.
- Reviewer Source
- Reviewed on 29/12/2020
Dimple R.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 26/01/2021
"Wonderful pay without physical card"
Comments: Great
Pros: I can go shopping without taking my wallet with me just my phone. I can add as many cards as needed to the account to pay.
Cons: Pin does not work sometimes. Sometimes paypal on Samsung pay prompts one for a pin.
- Reviewer Source
- Reviewed on 26/01/2021
Lisa D.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/01/2021
"Everything i need in one place!"
Comments: Conveniently eliminates the need to carry around endless amounts of cards for payment.
Pros: Samsung pay is an easy and convenient way to keep all of your cards and methods of payment in one place. At the tap of a button, you can quickly and easily choose your method of payment and process in a flash.
Cons: Some items or cards can be a little difficult to add if the scanner doesn't work properly. Most cards add instantly.
- Reviewer Source
- Reviewed on 25/01/2021
Siva T.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support4 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 21/02/2019
"Samsung Pay review"
Pros: As a Samsung pay user, always use my Samsung phone as wallet, very easy to use and will work at all the places even where Google pay doesn't work. Observed it will work like swipe card as well where NFC is not in place.
Cons: Biggest disappointment is rewards and is based on number of transactions and not based on amount. The awards aggregate is not so great and taking long time to use.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 21/02/2019