---
description: Discover the benefits and disadvantages of Datto RMM.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Datto RMM Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [RMM Software](/directory/31715/remote-monitoring-and-management-software/software) > [Datto RMM](/software/213158/datto-rmm)

# Datto RMM

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> Datto RMM is a secure, single platform for MSPs to remotely monitor, manage and support endpoint devices across your customer base.
> 
> Verdict: Rated **4.3/5** by 42 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Datto RMM?

Managed Services Providers looking to grow their IT Managed Services businesses by remotely monitoring and managing client endpoints and infrastructure efficiently and securely.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 42 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kaseya
- **Location**: Miami, US
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Hungarian, Italian, Portuguese, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Asset Tracking
- Audit Management
- Automatic Patch Deployment
- Automatic Scans
- Compliance Management
- Configuration Management
- Dashboard
- Deployment Management
- For MSPs
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Maintenance Scheduling
- Network Monitoring
- Network Wide Management
- Patch Management
- Policy Management
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Alerts
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Scheduling
- Server Monitoring
- Third-Party Integrations
- Workflow Management

## Integrations (9 total)

- Autotask PSA
- BrightGauge
- ConnectWise PSA
- Datto SIRIS
- IT Glue
- OpsGenie
- Passportal
- Password Boss
- ScalePad Lifecycle Manager

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [RMM Software](https://www.capterra.co.uk/directory/31715/remote-monitoring-and-management-software/software)

## Related Categories

- [RMM Software](https://www.capterra.co.uk/directory/31715/remote-monitoring-and-management-software/software)
- [Patch Management Software](https://www.capterra.co.uk/directory/10017/patch-management/software)
- [MSP Software](https://www.capterra.co.uk/directory/30921/msp/software)
- [IT Asset Management Software](https://www.capterra.co.uk/directory/30077/it-asset-management/software)
- [IT Management Software](https://www.capterra.co.uk/directory/10001/it-management/software)

## Alternatives

1. [N-central](https://www.capterra.co.uk/software/13803/n-central) — 4.2/5 (253 reviews)
2. [N-sight RMM](https://www.capterra.co.uk/software/163344/n-sight) — 4.3/5 (200 reviews)
3. [NinjaOne](https://www.capterra.co.uk/software/165889/ninjaone) — 4.7/5 (293 reviews)
4. [IT Glue](https://www.capterra.co.uk/software/170401/itglue) — 4.6/5 (340 reviews)
5. [SuperOps](https://www.capterra.co.uk/software/1017782/superopsai) — 4.6/5 (65 reviews)

## Reviews

### "One of the best remote management tools out there." — 4.0/5

> **Wayne** | *25 May 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: Datto rmm simply works well, the agent running on the machines is intrusive and works where others fail. We also have Remote access Plus installed but when that fails to connect, Datto always comes through. It also does a great job of inventory and provides genuinely useful dashboards.
> 
> **Cons**: The only issue I have is cost, however this could simply be the charges we were getting from our provider, maybe if we had gone direct it would be cheaper.
> 
> Overall good, it's responsive, and even remote controlling someone thousands of miles away is no problem.

-----

### "Used to be great, now its fine" — 4.0/5

> **Andrew** | *10 June 2025* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: Datto RMM has compatibility with a range of operating systems. It has a great pre-built script library. Its one of the few that supports script automation and monitoring that works well on Mac, Windows and Linux.
> 
> **Cons**: The support has steadily dropped in quality and response times over the past year. There were quite a few instances where jobs took a long time before actually started running on the device.
> 
> Overall a positive experience, over the years we used Datto RMM however lots of issues building up over the last couple of years that werent being fixed.

-----

### "Spend the time and enjoy the benefits." — 3.0/5

> **Stephen** | *14 October 2025* | Computer & Network Security | Recommendation rating: 7.0/10
> 
> **Pros**: Datto RMM has so many features and options to customise and is a very powerful tool. It has the ability to be a all in one tool and intergrate everything.
> 
> **Cons**: The cost of Datto is high. There is so much customisation available that you really need a dedicated internal team to manage it.
> 
> Once fully customised, Datto intergratded with our network and allowed automation of many manual tasks. In the long run the time spent to customise paid off.

-----

### "Datto RMM -- Its Worth It\!" — 5.0/5

> **Verified Reviewer** | *10 January 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Datto RMM is a great platform for managing endpoints\! We have administered thousands of endpoints with ease. Creating and adding your own scripts on the platform is simple, and reduces a lot of manual overhead. We've been able to deliver a higher level of customer service with the integrations built into the web remote tool as well. The dashboards are configurable, which is a plus. I love the fact that it's not just user machines and servers, but even network equipment can be managed\! It's an easy way to managed all of your assets in one place.
> 
> **Cons**: Datto RMM has some latency issues still with the Web Remote feature. The agent browser is wonderful, but it currently only supports Windows devices.
> 
> Overall, Datto RMM is a great, well-rounded RMM tool\! Patching is more stable, reporting is better out of the box, and the configurable dashboards and alerting make it do what an RMM is best at\!

-----

### "Good MDM that could use just a bit more polish." — 3.0/5

> **Drew** | *28 March 2025* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: Comprehensive management, logging, and automation for enterprise device management.
> 
> **Cons**: If you have a very large tenancy, there aren't many options for narrowing down or excluding organizations and devices that you don't deal with, which is a pretty big problem for large MSPs.
> 
> Overall, this is a decent RMM. The agents work well and don't need constant babysitting. There is a wide array of options for how you install the agent. You can get a wide array of information on managed devices and build alerts and automations on them. There are a few downsides. Their catalogue of automations is incredibly small compared to most other RMMs. Setting up alerting and automations can be a little obtuse, but that's really common amongst MDMs.

The biggest weakness is likely their remote access system. It is really glitchy and has issues in numerous situations - these same situations I can use our other MDM's remote access system with no issues whatsoever.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/213158/datto-rmm)

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| en-AU | <https://www.capterra.com.au/software/213158/datto-rmm> |
| en-CA | <https://www.capterra.ca/software/213158/datto-rmm> |
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