Average Ratings
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Overall4.7 /5
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Ease of Use4.8 /5
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Customer Service4.5 /5
About Apple Pay
Cloud-based secure digital wallet application designed for payment processing, sales tracking, processing returns, and more
Learn more about Apple PayShowing 313 reviews
Rebbie v P.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/12/2020
"Apple Pay what can I say...."
Comments: Apple Pay has been a lifesaver in my business....When i'm on the go and I need to make purchases fast safe and secure I tap my phone and apple pay is always there. This I believe is one of thee best things that apple could have came up with because you can send and receive money so easily from your contacts and like I said I love the tap of your phone feature. Apple definitely made this with the people in mind.
Pros: The program is easy to use it functions well ...easy to link your debit card send and receive money.
Cons: I love apple pay I have no complaints when it comes to it.
- Reviewer Source
- Reviewed on 20/12/2020
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 29/01/2021
"Apple Pay Review 2021"
Comments: I love it. Paying for food with facial recognition and tapping my phone is the new normal for me. Highly recommend anyone and everyone to use this app as it has saved me a few times where I needed money and had forgotten my hardcopy wallet. but thanks to Apple I had my digital one!
Pros: It honestly still blows my mind how things like this exist in my lifetime. I am a bartender, and the amount of people that pay with their watch or their phone is around 50% nowadays. It is so simple to use and you do not have to carry around a wallet anymore. It is easy to store multiple cards, so you basically just have your wallet on your phone. Seriously, this app could not be easier to use. Apple did an amazing job figuring out this one.
Cons: Nothing. I have nothing bad to say about an app that has saved me multiple times when I have been out and about and have forgotten my wallet / don't have cash on me. There is almost no excuse now for the phrase "I left my wallet at home". You can pay from anywhere, anytime with two clicks of a button.
- Reviewer Source
- Reviewed on 29/01/2021
Verified Reviewer
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 25/03/2021
"Getting Paid, the Easy Way"
Comments: Payment becomes a breeze. Quicker to get money because they no longer take out their wallet, and they always have phone out.
Pros: Ease of use to get money from customers. Every "i-Device" has it built in, and people know how to use it.
Cons: Sometimes "non-Apple" people can fuss about it, but the majority of my customers are "Apple people" so its barely an issue.
- Reviewer Source
- Reviewed on 25/03/2021
Jonathan D.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/02/2019
"Good but could be improved"
Comments: Overall fine. Looking forward to the next big update when I am sure a lot of the limitations will be taken care of.
Pros:
It is very easy to use. Simply tap and fingerprint, payment goes through and you get instant feedback.
Set for major cards is very easy. Simple image your card, the app takes you through the approval process (the financial institution must sign off).
Its free.
Cons:
It does not cover all major cards (such as a major Canadian bank).
You need a third party app to put in lots of other types of cards; points cards, gift cards and ids. You are restrained to what Apple allows.
Remember it only works where tap is available, plus many cards limit tap to $100 - so you still have to carry physical cards.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/02/2019
Ross D.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 22/05/2018
"Great alternative payment method for your card"
Pros: Apple pay is really easy to use works properly most of the time. Gives you the ability to pay things without having to get your card on your wallet. Works well with my phone and my smart watch as well.
Cons: Sometimes, it seems that card readers detect multiple cards so it won't read apple pay properly. Also, using your smart watch for apple pay does not store it in the history of recent payments made in your phone. The phone also does not keep the whole history of payments made using apple pay. I'd want this as a setting so I could just look it up in my wallet app and see all my transactions from there.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 22/05/2018
Aaron B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 26/11/2018
"Say goodbye to your wallet!"
Pros: Being an avid iOS user, having ApplePay in the palm of my hands removes the need for having my wallet around with me all the time. With ApplePay, you can connect all of your Debit/Credit cards onto your iPhone! This comes in handy if you ever forget your wallet and you need to make a quick payment. This is very handy too, now that a lot of places are starting to use mobile readers for payments.
Cons: Honestly, I can't find too many cons when it comes to ApplePay. The only thing that I can think of is that I wish even more places accepted ApplePay.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 26/11/2018
William M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/02/2021
"The easiest way to pay in a contactless way"
Comments: I like the ease and simplicity of the app, and the ability to pay contactless. I will continue to use this heavily.
Pros: I like being able to pay contactless in many places I go. It's very easy to engage Apple Pay, hold to the swipe machine, and pay without touching anything but your phone.
Cons: I don't really have any complaints over the software. Apple Pay doesn't necessarily work everywhere, but it does work in many places.
- Reviewer Source
- Reviewed on 18/02/2021
Brian A.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 08/03/2018
"I forget my wallet and apple pay is a life saver. I dont have to turn around and go home."
Comments: Please add more stores.
Pros: Its super easy and convenient. I love that all I have to do is use my fingerprint and hold it over the pay point.
Cons: More stores need to offer Apple pay. If every store offered Apple pay I wouldn't even need my wallet anymore.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 08/03/2018
Rimi A.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 11/09/2018
"Flexible and effective payment tool.."
Comments: Really enjoy using the ease of using apple pay, theres almost no lag when the payments are taken and also the ability to not need to always carry multiple payment cards along helps make some situations feel much less stressful, especially not having to worry about the odd forgotten card!
Pros: Ease of use is second to none, also the security of using touch ID makes this a very safe method of making purchases and in some case , also receiving payments when needed via text.
Cons: None major issues so far, except with cards needing to be re-entered into app, but that has not happened recently.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 11/09/2018
Scott S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 05/11/2018
"Effortless pay systems"
Comments: If I could switch everything over to VENMO I would but. Yet I love applepay. It's amazing how these applications and platforms have become so easy to use. Apple continues to excel.
Pros: Ease of integration. Virtually no issues whatsoever. I didn't even break a sweat. My business is small. I think some programs like STRIPE take more and I prefer the smooth transactions of applepay and similar platforms
Cons: Is not available everywhere. It is integrated into some websites and systems, and more and more especially through their technology and hardware. I would like to see it as an option in more places.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 05/11/2018
Geraldo J.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 10/01/2018
"in love with Apple Pay. It has proved it’s usefulness!"
Pros: The eficiency of having the power to control your daily bussines. Good for family like using facetime.
Cons: Is very delicated product not just from crashing, but system wise. Very delicated product. Batery is bad.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 10/01/2018
Jenna W.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 09/07/2018
"The new way to pay"
Pros: Apple Pay makes life so much easier!!! It can hold debit and credit cards as well as loyalty/rewards cards! I literally have a virtual wallet on me at all times.
Cons: It's always a little scary putting all your info into a device that could get lost or stolen. But it's nice that there is the Touch ID option for extra security.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 09/07/2018
Priscilla W.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 22/02/2018
"For all Apple users this is the best option out there."
Pros: Lots of places are now excepting Apple Pay making it safer to use then an actual plastic card. I love how each time I make a transaction there is a different code disguising the card number and it changes every time. Not all the competitors have this option. I like how I have to use my fingerprint to authorize payment. If I don't want to bring my wallet with me I can use my phone and that is basically a life saver. Even if I do have my wallet it is easier to just use my phone. Not only is this great on my phone but when shopping on line with any of my apple products, like my iPad or iMac, I can easily access my Apple Pay account.
Cons: The only thing I will say is right now their Apple Pay Cash only works from apple to apple phones...making it hard to give cash to someone without an apple product.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 22/02/2018
Euthymia P.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 04/02/2021
"Smooth and Efficient"
Comments: Using Apple Pay is incredibly smooth and quick. When paying in real shops, it also serves as a handy COVID safety measure, as the process is contactless. I would highly recommend Apple Pay.
Pros: Apple Pay makes life so much easier! Both when paying in real life and online. With just face recognition or passcode entry, transactions happen instantly. It is streamlined and very efficient.
Cons: It was a bit fiddly changing the address for one of my cards, but I soon sorted this out.
- Reviewer Source
- Reviewed on 04/02/2021
Angelique faith R.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 05/02/2019
"Cashless in Apple Pay"
Comments: Perfect application that you will consider.
Pros: Apple pay provides a cashless that is effortless. I can also use apple pay to send money not just to pay bills and purchase in merchants.
Cons: Apple Pay is almost perfect but in reality some merchants or retailers doesn't recognized apple pay as a great application.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 05/02/2019
Anette K.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support4 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 10/05/2018
"Makes your life way easier if you carry your phone with you all the time"
Comments: Gone are the days when you go search for card for every online transactions
Pros: Really easy to use. You can set it up to pay with Touch id or face id on your phone and click payment is done.
Cons: I cannot think of any cons except for security breach if you lose your phone and have easy passcode and not using touch id or face id
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 10/05/2018
Gracielle anne E.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 08/04/2019
"Amazing apple pay"
Comments: Hooray apple pay
Pros: I am very amaze in apple pay because it is very convenient in all same ways especially in paying online and purchasing in merchants.
Cons: I can't say anything bad or cons on apple pay because it's almost perfect product that worth to used.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 08/04/2019
Gerrit V.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/11/2020
"Apple pay, it's not getting any better"
Pros:
I use Apple pay every single day, doing grocerie shopping, paying at the swimming pool, bars, gym etc.
I really fell in love with Apple pay.
Cons: When wearing the facemasks the iphone doesn't regocnize your face so you have to fill in the passcode.
- Reviewer Source
- Reviewed on 30/11/2020
Miriam J.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 24/01/2019
"Apple Pay Review"
Pros: In theory this could be super easy, and in the stores it does work it is VERY helpful since we live in a generation where everyone has an Apple phone or Apple watch it makes it nice to not have to lug around a wallet.
Cons: It's only actually available to be used in certain stores. It's nice that when you are purchasing things online apple pay is instant, but I'd like to see it more in a day to day use.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 24/01/2019
Hilary K.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/04/2018
"Makes life very convenient"
Pros: As a person who uses Apple Pay during a lot of my shopping experiences, this app provides a great alternative to lugging around my wallet wherever I go. Even when I have my debit card on me, I will stop opt to use Apple Pay as it saves time and my phone is always readily available.
Cons: It's great until the battery on your phone runs out. That is the one downfall of having it linked to the phone.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/04/2018
Geraldo J.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 12/12/2018
"DESTINATION"
Pros: TEH NEST THING ABOUT THIS SOFTWARE IS THAT YOU HAVE OTHER WAY OF BYING STUFF WITH JUST A TOUCH OF YOUR PHONE.
Cons: NO SIGNAL ON YOUR PHONE THEN YOU WILL HAVE TROUBLE USING THIS SOFTWARE AND IS THERE ARE NO BATTERY YOU HAVE ANOTHER PROBLEM.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 12/12/2018
Patricia frances R.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 30/10/2018
"Great for apple users"
Comments: Keep on improving features and versions
Pros: Useful to any apple devices to pay bills, transfer money and buy online using apple devices anywhere.
Cons: Only applicable and useful to apple devices only. But i don't have any issue in this software so far.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 30/10/2018
Sierra c. H.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/04/2021
"What's not to love"
Comments: Great system for payment and very secure. If you lost your phone, the person still wouldn't be able to get access because of the 2 step verification with the face or thumbprint depending on your device,
Pros: I don't use this for my business but more personally. This is honestly great in case I am ever in a situation where I leave my purse or wallet at home or my specific card in general. Apple pay is so convenient.
Cons: I have nothing to complain about. It's easy to use, simple to understand and very secure. The future of banking!
- Reviewer Source
- Reviewed on 20/04/2021
Seto K.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 01/08/2018
"Amazing"
Pros: The product is easy to use and Continent as i do not have to carry my wallet everywhere. I would recommend it to everyone that has a Apple phone.
Cons: The only Con i could think of it that it is hard to install on Android device, as they do have there own pay system. But i much rather use this one.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 01/08/2018
Joe L.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/11/2018
"No Downside"
Pros: SO easy to use. Customers love it, we like using it, it speeds everything up in general. I don't see more business don't take it.
Cons: I've lost some charge backs because of this, I'm not sure how the EMV thing works with them but it's been a problem.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/11/2018