Average Ratings

  • Overall
    4.5 /5
  • Ease of Use
    4.5 /5
  • Customer Service
    4.2 /5

About Google Pay

Cloud-based secure digital wallet application designed for processing payments, track sales, share offers, and more

Learn more about Google Pay

Showing 132 reviews

Sam H.
IT Support Technician
Computer Networking, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/03/2020

"Android Pay Review"

Comments: Android pay is an excellent tool for the use of my business. I really enjoyed working with the tool for my purchasing needs.

Pros: I really like android pay. The ability to use it with a standard credit card reader is probably the best feature.

Cons: The ability to send money with android pay is missing so a different application is needed to transfer money to friends.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 23/03/2020
Dheeraj G.
STUDENT
Education Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/12/2020

"GOOGLE PAY IS BEST APP AMONG THE PAYMENTS APPS.IT IS SECURED AND VERY EASY TO USE."

Pros: FASTEST WAY OF PAYMENTS SYSTEM IN THIS APP IS THE CAUSE THAT PEOPLE USE THIS APP.AND THE USERS ARE INCREASING DAY BY DAY OF THS APP FOR FASTER PAYMENTS.I RECOMMEND MORE PEOPLE TO USE THIS APP.IT IS VERY SECURE AND HAVE GOOGLE SECURITY.

Cons: I LIKE TO USE THIS APP BECAUSE OF IT IS EASY TO USE AND IT WORKS IN VERY HASSLE FREE WAY.PAYMENTS TAKE ONLY FEW SECONDS FROM THIS APP,IT IS THE FASTEST WORKING APP AMONG THE PAYMENTS APPS.

  • Reviewer Source 
  • Reviewed on 26/12/2020
Miroslav K.
Developer
Information Technology & Services, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/04/2021

"Best mobile pay app for Android"

Comments: I started using the application in 09/2020 when I bought a smartphone with NFC. Nowadays, everyone carries their smartphone with them at all times. There is nothing better than not worrying about whether you forgot your wallet at home or in the car. It's fast, convenient and safe.

Pros: The application doesn't even have to be started when paying. For smaller payments, just turn on the screen, for larger ones, just unlock the smartphone.
Possibility to add multiple debit cards. Possibility to add loyalty cards. View all payments made. Simply the best.

Cons: I can't find anything to complain about the app. However, I'm a little annoyed that payments via Google Pay are available in my country (Slovakia) only via mobile. You can't pay with a watch via Google Pay.

  • Reviewer Source 
  • Reviewed on 13/04/2021
Mahendra G.
Office Clerk
Government Administration, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 17/01/2021

"Google Pay"

Pros: This is one of the easiest payments app and fully powered by google so advancely secured and safe by google

Cons: You can get scractch per payment so you can win 1 to 1000 Rs between and its directly got into bank acc linked with google pay within 24hrs

  • Reviewer Source 
  • Reviewed on 17/01/2021
Verified Reviewer
data procesing
Accounting, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    2 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 10/02/2021

"A good begining for a future common paying method"

Comments: Overall, I think this function is still developing and it's becoming a safe method of payment for the future. I hope it develops well so we can use it more often in stores.

Pros: What I like most about google pay is that you can use it for some online payments such as youtube. Also, it's helpful to save credit cards for using them on websites that you are buying from for the first time.

Cons: The thing I dislike is that when you enter an address for shipping it predicts that address in other websites. I think this service should only fill the payment spaces and leave the shipping address for manual filling.

  • Reviewer Source 
  • Reviewed on 10/02/2021
Elizabeth M.
Owner
Information Technology & Services, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/04/2021

"Easy to Use and Great Customer Service"

Comments: Overall I have used Google Pay to send payments to vendors, contractors, and friends alike, as well as accept payments from clients. It's easy to use when you need to make a quick transfer and being able to reach a human if necessary is a great perk.

Pros: Google Pay is widely available and trustworthy. Most people are familiar with Google and by extension Google Pay. It is easy to set up and deposits are made quickly. The group requests feature is also a great option for dining out with friends. I've had to contact customer service in the past and of all the payment apps I use regularly, Google Pay is the only one that I've been able to actually contact a human being.

Cons: The updates made to the app have solved most of the frustrations faced in the past. My only concern is, of course, privacy when dealing with an org that has access to so much of your personal information, however, I don't feel like that can be avoided.

  • Reviewer Source 
  • Reviewed on 21/04/2021
Funsho R.
Instructor
Education Management, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    2 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 20/11/2020

"Google Play Review"

Comments: It's a Great App

Pros: It one of the Mandatory Apps needed on Phones, I use Google Play to download and Install any Apps I need on My Phone. I love this App because It's Compatible with any Operating System(Ios, Android, Windows..), You can get any kinds of Apps by Searching, It also helps the visitor to be able to quickly find Apps He/she is looking for through recommendations, The App also helps the Customer to be able to Quickly know others Opinion Regarding any Apps before downloading through Customer Reviews. It's a great App!

Cons: There are some downsides of this App. It not 100% Safe from Malwares, The Security should be Improved. Sometimes it might be very difficult locating the Right App, App comparison can be included

  • Reviewer Source 
  • Reviewed on 20/11/2020
Marvin C.
Sales
Photography, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    2 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 22/08/2018

"The pay app you didn't know you needed"

Pros: This has to be one of the most simplest apps for payment. You just have to connect your bank account or credit card to it. You will get a deposit and a withdrawal to your account. Once you get it your confirmed to send and receive money. Plus, with this you can pay just about anything. Rent, food, etc...

Cons: This app hasn't been updated to follow Googles Material designs yet, (well in my opinion). There is no option that when you send money it will notify you when the person received it. So, you have to wait for them to confirm to you that they got it. So, this area needs to get updated.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 22/08/2018
Jordan G.
Social media manager and marketer
Accounting, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 11/03/2021

"Re: Detailed Overview of Google Pay"

Pros: Google Pay is very easy to use and easy to set up. All you need is a gmail account and a debit card. You link your debit card to your account and you are ready to send payments. Then you can link your bank securely to receive payments as well easily from anyone. It’s convenient and easy since it is simple and almost everyone has a gmail.

Cons: Occasionally Google Pay delays payments, seemingly randomly if it is your first time using it or you don’t usually send money to a certain recipient. So in that case, sometimes the payments are delayed for a few days but usually go through anyway if you can provide proof of your account identity. If sending money immediately in minutes is a necessity don’t risk using Google Pay. But if that doesn’t matter to you then I still recommend Google Pay because it is still efficient and I don’t ever recall a time where a payment to someone failed using Google Pay.

  • Reviewer Source 
  • Reviewed on 11/03/2021
Elisa sherin B.
Sales Manager
Retail, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 09/01/2019

"Make Good Service"

Comments: Thanks for providing a good service to all users.

Pros: Android Pay provides a good service especially for Android device users. As a one of them I enjoy using android pay and all service it provides.

Cons: Like all the applications and software we know. Android pay has a limit too. Not all the retailers accept this kind of payment. But it's normal because not all people will like the same thing you like

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 09/01/2019
Stan M.
dentist
Hospital & Health Care, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 07/12/2020

"gogle pay"

Comments: Once my credit card or bank account is linked, I am able to make contactless purchases. The level of security is good with asking for authentication at each transaction. The store doesn't know my financial information which the ap does not give out.

Pros: The thing that I like the most about google pay is the fact that it is a digital wallet and that I don't need to carry my wallet around with me anymore.

Cons: The thing that I like the least about this software is the fact that many stores do not have card readers for contactless transactions.

  • Reviewer Source 
  • Reviewed on 07/12/2020
Chris C.
Owner
Restaurants, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 13/10/2017

"Andriod Pay: no more wallet"

Pros: The ability to spend money safely and quickly is the real reason to use this. Not having to worry about having a stolen or lost wallet and not being able to function in the real world keeps your mind safe

Cons: The only negative is that not all business accept this form of payment and still use "traditional" methods of payment

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 13/10/2017
Stefan B.
Founder
Entertainment, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/02/2021

"The super easy way to pay"

Comments: extremely good, I have used for over 2 years and will continue to do so.

Pros: It's fast, contactless and free to use, allowing me to effortlessly pay using my Google phone in seconds.

Cons: I haven't discovered a fault with the application during my time using it on my mobile phone, it works just fine.

  • Reviewer Source 
  • Reviewed on 09/02/2021
Dave R.
Operations Manager
Facilities Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/09/2019

"I was hesitant at first, but I'm now using Android Pay wherever I can"

Pros: I can add my payment methods directly to my phone, and it pays with a tap of the phone. Incredibly easy to pay for items.

Cons: The only drawback is a lot of stores haven't integrated Android Pay into their payment methods yet.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 28/09/2019
Amogh R.
Business Analyst
Health, Wellness & Fitness, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 31/07/2018

"Works like a charm!"

Pros: * Very convenient, most awaited payment service for android users.
* Its very easy and user friendly interface and obviously very secure.
* Its not just on the smartphones. It can be used on wider scale, on a lot of ecommerce sites as well

Cons: * Since it a new technology, its still catching up on a lot of fronts, so we cant leave all our cards at home just yet.
* It works only if your phone is unlocked, which can be annoying at times

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 31/07/2018
Melissa A.
Supervisor
Food & Beverages, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 08/12/2020

"Make life easier"

Comments: Overall experience is good I’ve never had trouble using Google pay it works for me every time thanks a lot

Pros: Using the software is absolutely easy and convenient ,nowadays people don’t wanna carry cash like myself so google pays a great way to do your every day things without worrying about money on hand.

Cons: Some people who are used to using computers could find us a little difficult to use.

  • Reviewer Source 
  • Reviewed on 08/12/2020
Yuriy Y.
Treasurer
Civic & Social Organization, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/03/2019

"Great for storing gift cards and membership cards"

Comments: Keep track of multiple gift cards in one place. Terrific for this purpose!

Pros: Android Pay is terrific for storing gift cards and membership cards. Use it all the time.

Cons: Not so good for making payments with credit cars. Samsung Pay is simpler and easier to use.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/03/2019
Monica anne R.
Associate Director of Sales and Events
Hospitality, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 08/04/2019

"Coolest mobile payment"

Comments: Android pay always give me a lovable experience.

Pros: Android pay is very cool mobile payment because i can purchase in merchants withouth bringing wallet and using cash. That is very convenient and safe way for every transaction.

Cons: I can't say if it's cons or pros because sometimes i like the reward points of android pay and sometimes i dislike.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 08/04/2019
Marian O.
Duty Manager
Retail, 501-1,000 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/11/2018

"“ User friendly “"

Pros: Andriod Pay makes your card in one application, easy to use software and it’s more safer and faster than any other app

Cons: Just make sure that all details are correct and double check before saving all the files as it need to be specify.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/11/2018
David S.
Project Developer
Electrical/Electronic Manufacturing, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/09/2019

"Secure Funds"

Pros: I love the security of it. My phone is locked, so there's no way anyone can use my cards on file.

Cons: Well being I'm a new user I haven't really noticed anything negative.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 10/09/2019
Verified Reviewer
Software engineer
Computer Software, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 24/03/2021

"Quite useful"

Comments: Overall experience was nice. It is an useful payment system.

Pros: It is light in memory. And less frequent ads.easy to use

Cons: Sometime it crashes for no reason.It can be bit of a headache.

  • Reviewer Source 
  • Reviewed on 24/03/2021
Cassandra V.
Housekeeper
Hospitality, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/11/2020

"Everyone should have google pay"

Comments: After the first few times it’s easy as pie to use once you get a feel for it .

Pros: Google pay was so easy to use and I noticed people trust google pay for making and accepting payments

Cons: I honestly found it a little confusing at first on how to send money to someone

  • Reviewer Source 
  • Reviewed on 30/11/2020
Leslie Y.
Supervisor
Consumer Services, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1 /5
  • Ease of Use
    1 /5
  • Features & Functionality
    1 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 11/03/2021

"Horrible customer service"

Comments: Horrible

Pros: I have no cons for this program I much would rather use another company

Cons: I kept getting the runaround when my credit card was used for unauthorized purchase. They kept telling me to go here go there fill out these forms which I did I finally had to three contacting BBB customer service his horrible they have no knowledge of how to solve issues

  • Reviewer Source 
  • Reviewed on 11/03/2021
Verified Reviewer
License Manager
Transportation/Trucking/Railroad, 10,000+ Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 05/02/2021

"If you forgot your wallet - you are saved"

Comments: You don't need to have a bulky wallet that's to that

Pros: You don't need to take your credit cards with you - your phone is enough.

Cons: Sometimes you are strangling to unlock you device to make a payment. Sometimes you don't need to unlock it - which is not safe.

  • Reviewer Source 
  • Reviewed on 05/02/2021
Marcela R.
QA
Information Technology & Services, 1,001-5,000 Employees
Used the Software for: Free Trial
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/04/2021

"Awesome!"

Pros: It works as CLESS on credit cards and helps a lot particularly on pandemic.

Cons: Functionalitie is not known from all establishments

  • Reviewer Source 
  • Reviewed on 10/04/2021