---
description: Discover the benefits and disadvantages of Lucy.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lucy Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Order Entry Software](/directory/30093/order-entry/software) > [Lucy](/software/209838/lucy)

# Lucy

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> An intelligent, automated order processing solution. Lucy integrates your emailed PDF purchase orders from your inbox to your ERP.
> 
> Verdict: Rated **4.5/5** by 32 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Lucy?

Lucy was created for B2B businesses who receive emailed purchase orders from customers in PDF format. Lucy removes the burden of manual order entry, frees your staff \& eliminates errors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 32 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lucy

## Commercial Context

- **Starting Price**: A$1,885.00
- **Pricing model**: Per Feature
- **Pricing Details**: Lucy pricing starts at $1,885 per month and scales with number of teams and features. Features expand across Standard, Large, and Enterprise plans.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United States

## Features

- Data Quality Control
- Data Replication
- Integration into Third Party Applications
- Order Fulfillment
- Order Tracking
- Process/Workflow Automation
- Reporting/Analytics
- Third-Party Integrations

## Integrations (7 total)

- Abel ERP
- Dynamics 365 Business Central
- MYOB Acumatica
- Microsoft Azure
- NetSuite
- Pronto
- Rithum

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Order Entry Software](https://www.capterra.co.uk/directory/30093/order-entry/software)

## Related Categories

- [Order Entry Software](https://www.capterra.co.uk/directory/30093/order-entry/software)
- [Order Management Software](https://www.capterra.co.uk/directory/30225/order-management/software)
- [Data Entry Software](https://www.capterra.co.uk/directory/30543/data-entry/software)
- [RPA Software](https://www.capterra.co.uk/directory/31696/robotic-process-automation/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software)

## Alternatives

1. [monday.com](https://www.capterra.co.uk/software/147657/monday-com) — 4.6/5 (5726 reviews)
2. [Conexiom](https://www.capterra.co.uk/software/205134/conexiom) — 4.7/5 (44 reviews)
3. [Portalink](https://www.capterra.co.uk/software/200048/portalink) — 4.6/5 (10 reviews)
4. [OmPrompt Order Management](https://www.capterra.co.uk/software/207483/omprompt-order-management-solutions) — 4.0/5 (1 reviews)
5. [PocketSell](https://www.capterra.co.uk/software/1013701/pocketsell) — 4.7/5 (11 reviews)

## Reviews

### "Jasol Customer Service" — 5.0/5

> **Maeve** | *22 December 2021* | Chemicals | Recommendation rating: 10.0/10
> 
> **Pros**: The speed and accuracy of order entry, and ease of mapping new orders.
> 
> **Cons**: There are several features that we would love to implement, such as different order types (eg. Transfer order, direct ship order), item warnings that would show up on our ERP system when manually entering but dont currently show up on Lucy.
> 
> We are utilising Lucy for approximately 40-50% of our order entry which has allowed our team to be available for more important tasks.

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### "Easy to use" — 4.0/5

> **Kayla** | *16 December 2021* | Textiles | Recommendation rating: 9.0/10
> 
> **Pros**: This software is easy to use once you get the right programming setup. It makes entering large orders easy and takes half the time
> 
> **Cons**: Sometimes the software has trouble recognizing part numbers or certain data figures
> 
> Overall I have had a good experience with Lucy

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### "Lucy use" — 3.0/5

> **Amy** | *5 January 2022* | Building Materials | Recommendation rating: 4.0/10
> 
> **Pros**: when it work correctly for orders it is very helpful
> 
> **Cons**: is does not always read information correctly
> 
> I like the program again when it works correctly.

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### "Lucy Review" — 5.0/5

> **Will** | *23 December 2021* | Wholesale | Recommendation rating: 8.0/10
> 
> **Pros**: The ease of use, user friendly interface and automated process as a whole - saves our team a lot of time entering orders, with more accuracy.
> 
> **Cons**: Integration with our internal system took some time. Our PO's are all varied in regards to formatting and layout, but once we had it all mapped and automated it worked very well and has saved our team a great deal of time manually entering orders.
> 
> Overall experience has been great, its a product we now fund fundamental in our day to day operations.
Customer service was always very helpful if we ever encounter any issues, always sorted out quickly.

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### "Big Time Saver" — 5.0/5

> **Jay** | *28 November 2022* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: Using Lucy saves our customer service team thousands of key strokes every day and eliminates order entry errors
> 
> **Cons**: Lucy does have some quirks that occasionally slow us down but we have always been able to rectify or work around with the help of the Lucy team.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/209838/lucy)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/209838/lucy> |
| de-AT | <https://www.capterra.at/software/209838/lucy> |
| de-CH | <https://www.capterra.ch/software/209838/lucy> |
| en | <https://www.capterra.com/p/209838/Lucy/> |
| en-AE | <https://www.capterra.ae/software/209838/lucy> |
| en-AU | <https://www.capterra.com.au/software/209838/lucy> |
| en-CA | <https://www.capterra.ca/software/209838/lucy> |
| en-GB | <https://www.capterra.co.uk/software/209838/lucy> |
| en-IE | <https://www.capterra.ie/software/209838/lucy> |
| en-IL | <https://www.capterra.co.il/software/209838/lucy> |
| en-IN | <https://www.capterra.in/software/209838/lucy> |
| en-NZ | <https://www.capterra.co.nz/software/209838/lucy> |
| en-SG | <https://www.capterra.com.sg/software/209838/lucy> |
| en-ZA | <https://www.capterra.co.za/software/209838/lucy> |
| fr | <https://www.capterra.fr/software/209838/lucy> |
| fr-BE | <https://fr.capterra.be/software/209838/lucy> |
| fr-CA | <https://fr.capterra.ca/software/209838/lucy> |
| fr-LU | <https://www.capterra.lu/software/209838/lucy> |

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