---
description: Discover the benefits and disadvantages of Formstack Documents.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
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title: Formstack Documents Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Document Management Software](/directory/30063/document-management/software) > [Formstack Documents](/software/206506/formstack-documents)

# Formstack Documents

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> Cloud-based tool that helps businesses streamline document generation via pre-made templates, conditional logic, workflows, and more.
> 
> Verdict: Rated **4.7/5** by 114 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Formstack Documents?

Designed for businesses in healthcare, finance, education, legal services, marketing, information technology (IT), and other industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 114 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Formstack
- **Location**: Indianapolis, US

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, US Virgin Islands, United Kingdom, United States

## Features

- Access Controls/Permissions
- Batch Processing
- Collaboration Tools
- Compliance Tracking
- Customisable Forms
- Customisable Templates
- Document Capture
- Document Classification
- Document Storage
- Drag & Drop
- Electronic Signature
- File Conversion
- File Sharing
- Forms Management
- Multiple Output Formats
- Pre-built Templates
- Templates
- Third-Party Integrations
- Version Control
- Workflow Automation
- Workflow Management

## Integrations (130 total)

- 123FormBuilder
- APIANT
- ActiveCampaign
- Adobe Commerce
- Agile CRM
- Airtable
- Alchemer
- Amazon S3
- BambooHR
- Bidsketch
- BigCommerce
- Box
- Campaign Monitor by Marigold
- Capsule
- CaseCloud

... and 115 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Document Management Software](https://www.capterra.co.uk/directory/30063/document-management/software)

## Related Categories

- [Document Management Software](https://www.capterra.co.uk/directory/30063/document-management/software)
- [Contract Management Software](https://www.capterra.co.uk/directory/30078/contract-management/software)
- [Document Generation Software](https://www.capterra.co.uk/directory/31576/document-generation/software)
- [Forms Automation Software](https://www.capterra.co.uk/directory/10023/forms-automation/software)

## Alternatives

1. [Adobe Acrobat](https://www.capterra.co.uk/software/1012240/adobe-acrobat-dc) — 4.7/5 (4219 reviews)
2. [Google Docs](https://www.capterra.co.uk/software/160756/google-docs) — 4.7/5 (29019 reviews)
3. [Google Drive](https://www.capterra.co.uk/software/161425/drive) — 4.8/5 (28524 reviews)
4. [Google Workspace](https://www.capterra.co.uk/software/168389/google-workspace) — 4.7/5 (17594 reviews)
5. [Microsoft Word](https://www.capterra.co.uk/software/1010319/microsoft-word) — 4.7/5 (2839 reviews)

## Reviews

### "Powerful Document Automation Tool That Saves Time and Improves Efficiency" — 5.0/5

> **Verified Reviewer** | *31 May 2026* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: What I liked most about Formstack Documents was its ability to automate document generation and streamline repetitive paperwork processes. The platform made it easy to create professional documents from data collected through forms and other sources, saving significant time and reducing manual errors. Its integration capabilities and customizable templates helped improve efficiency across workflows.
> 
> **Cons**: What I liked least about Formstack Documents was that setting up complex document templates and workflows can require a learning curve, especially for new users. Some advanced customization options may take time to master, and troubleshooting template formatting issues can occasionally be challenging. Additionally, smaller organizations may find the pricing higher than expected for their needs.
> 
> My overall experience with Formstack Documents was very positive. The platform significantly improved efficiency by automating document creation and reducing the amount of manual data entry required. Its customizable templates, workflow automation capabilities, and integration options helped streamline business processes and ensure greater accuracy. While there can be a learning curve when building more advanced templates, the time savings and productivity benefits make it a valuable solution for organizations that handle large volumes of documents.

-----

### "Formstack Documents Review" — 3.0/5

> **Nick** | *12 September 2024* | Mechanical or Industrial Engineering | Recommendation rating: 5.0/10
> 
> **Pros**: Documents work well once they are set up and have professional look.
> 
> **Cons**: Customer service is incredibly delayed when issues arrive. You are lucky to exchange more than one email per business day, meaning it can take a week to fix any issues you have.

-----

### "A slightly expensive but powerful document creation tool to add to your CRM" — 4.0/5

> **Verified Reviewer** | *15 February 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: The document designer is incredibly powerful and with its integration into salesforce it makes creating documents using a wide range of data fields very easy.
> 
> **Cons**: there is a fairly steep learning curve to the product. While it is easy to create a base document, verifying and testing all the fields that are used to populate it do cause some issue. The licenses itself are also fairly expensive
> 
> Our experience overall with Formstack documents has been positive and it has allowed us to build much better documents than what salesforce natively allows while still being able to pull in all the relevant data from salesforce and other integrated apps.

-----

### "FormStack for signing" — 5.0/5

> **Jess** | *25 September 2024* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use and makes signing contracts simple
> 
> **Cons**: We don't have anything that we don't like

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### "Easy to use and reliable. In the two years we been using this software, nil complains." — 5.0/5

> **Michael** | *22 May 2018* | Recommendation rating: 8.0/10
> 
> **Pros**: I like how it made our recruitment efforts seamless. gaining more interest from potential students. and it was easy to set up.  Afterwards, its nice to monitor on the mobile app.
> 
> **Cons**: the designing of the templates could be more interchangeable. and it is on the pricey side. also the billing was sort of a challenge to figure out. For instance, we were confused about the increase and decrease from month to month because it was basically a yearly plan buy was charged monthly.  As a organization that gets audited yearly, we had to explain this finding as we lost track of the changes the first time we used it.
> 
> Webmerge made our application process so easier. Thanks for developing this sort of software for the public.

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## Links

- [View on Capterra](https://www.capterra.co.uk/software/206506/formstack-documents)

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