AutoManager Reviews

I'll never have any other DMS!

Comments: They are wonderfull!! I've been with them since 2008. They have always been able to address my needs and ideas and adapt programs (or features) to make everything work like it was custom made just for me.

Pros:

They always are introducing great new features and the support team is fast and thorough. My account rep, [sensitive content hidden], isn't just a "sales person", talking to him is like talking to one of my fraternity brothers. And he always gets me "hooked up" with exactly the right person to hear and understand my questions or needs.

Cons:

I'm an early riser on the east coast and AutoManager is based on the west coast. Sometimes I have to wait a few hours if I need help, but then again they always call early (for them) as soon as they check their messages. And they are definitely worth the wait.

Comprehensive Review of DMS AutoManager and Exceptional Service from Heather

Comments: [sensitive content hidden] took the time to understand my needs and provided tailored solutions that fit perfectly with my business operations. She was always quick to respond to any questions, offering clear and detailed guidance. Thanks to her, setting up and navigating DMS AutoManager felt effortless.

Pros:

Comprehensive Features: Offers a wide range of tools that streamline automotive business operations, saving time and improving efficiency. Customizable Solutions: Flexible options tailored to fit specific business requirements.

Cons:

Initial Setup: Requires dedicated time and effort for proper configuration and integration into existing systems.

BUyer Beware

Comments: Terrible, expensive, experience

Pros:

There’s nothing Good about this company and their practices..

Cons:

This is a manipulative company, they con you into signing up and paint a pretty pitcher, once they take your money and don’t produce a viable software like they claim, and then you decide to cancel, be it within a week, THEY WILL KEEP ALL OF THE MONEY YOU GIVE THEM! To the tune of 6k for our company… Find another software! There are Software companies with Integrity, this is not one..

technical support

Pros:

Desk manager program is easy to use and it s friendly [sensitive content hidden] was very helpful with Deskmanager fixing the issue

Cons:

Nothing yet program is working fine so far so good

technical support

Pros:

Desk manager and web manager are easy to use and they are friendly [sensitive content hidden] was extremely helpful

Cons:

time zone and nothing more.

tech support

Pros:

[sensitive content hidden] was very helpful and provided nice training on Web manager program

Cons:

Nothing yet no issues at this time........

Technical support

Pros:

Deskmanager is very easy to use Mike was helpful with tax and deskmanager related questions

Cons:

Nothing. do not have any issues at this time

Printing forms on Okidata

Pros:

Deskmanager Online is a nice software and [sensitive content hidden] was very helpful with okidata pointer setup and printing

Cons:

No much

Okidata printer setup

Pros:

Deskmanager is a great prom and easy to use [sensitive content hidden] was helpful and he is the best. quick and sufficient

Cons:

Not much.

workstation setting up

Pros:

Deskmanager program is easy to use and it is friendly [sensitive content hidden] was helpful

Cons:

Nothing at all . no issue so far

form questins

Pros:

Desk manager program is easy to use friendly [sensitive content hidden] was helpful and knowledgeable and Bill account manager as well

Cons:

Nothing.

OFFICE MANAGER

Comments: exceptional when dealing with [sensitive content hidden] and the customer service guys always come through

Pros:

The customer service response and the overall quality of service most importantly [sensitive content hidden] has been taking care of my account for 11 years and I love calling in and getting a friendly voice on the other end [sensitive content hidden] has taking calls from me for 11 years they feel like friends, but I never met them

Cons:

the least part is when I need an immediate response and have to get a ticket

desk manager setup

Pros:

Mike was very helpful with deskmanager setup Software is very easy to use and friendly

Cons:

not much I can say about it for now.......

Quickbooks Support

Pros:

easy to use, accuracy is there, friendly . also support team is really helpful, particularly [sensitive content hidden].

Cons:

almost everything or all features are excellent

Epson Printer setup

Pros:

Very responsive support team. [sensitive content hidden] is very knowledgeable

Cons:

I can't think of anything

tect support

Pros:

[sensitive content hidden] was very helpful with assisting with deskmanager support

Cons:

None

Desk Manager training for tech support

Comments: Very good!

Pros:

[sensitive content hidden] was very helpful with Desk Manager. Very patient

Cons:

Just started using desk Manager

Technical support

Pros:

Automanager and deskmanager are easy to use and is inexpensive.

Cons:

Deskmanager does not have compatibility with some of the other programs we use so we will have to manually input data multiple times.

Webmanager Support

Comments: [sensitive content hidden] does a great job helping me with any issues or questions I have.

Pros:

Easy to use, Intuitive, versatile

Cons:

Cost

Epson printer setup and configuration

Pros:

Deskmanager software is very friendly and customer service is excellent Mike is very knowledgeable and gets fixed from the first time

Cons:

Nothing when we have a question or issue we call back and issue resolved

Deskmanager setup

Pros:

[sensitive content hidden] was helpful with setting up automanager cloud Deskmanager

Cons:

Nothing yet we are happy with the deskmanager software

Desk manager setup

Pros:

[sensitive content hidden] was very helpful with setting up Deskmanager program on the cloud

Cons:

I just started and no issue yet with the program

Technical Support

Pros:

I like the support they offer. Always helpful. Ask for [sensitive content hidden].. He's the best!

Cons:

No complaints! Very good overall. I believe this product is best bang for buck.

AutoManager is easy to use

Comments: We have used it for many years and still love it. Recommend it to everyone in the business.

Pros:

So easy to use and self explanatory. You will love it.

Cons:

Nothing to complain about at all. The system is easy to use.

Technical support

Pros:

[sensitive content hidden] was helpful and helped resolve all my problems

Cons:

Do not have any problems with the program yet