Channel Platform Reviews

4.3 (14) Write a Review!

About Channel Platform

The Channel Platform connects strategy, project portfolio, demand and performance in a single full-integrated solution.

Learn more about Channel Platform

Pros:

The system responds very well to the needs in several areas of business management and it is possible to bring together all business needs in a single solution.

Cons:

The program modules and portfolios can include existing features in the projects module, such as forms, WBS, stakeholders, meetings, problems, risks and document repository.

Channel Platform ratings

Average score

Ease of Use
3.9
Customer Service
4.6
Features
4.2
Value for Money
4.7

Likelihood to recommend

8.6/10

Channel Platform has an overall rating of 4.3 out of 5 stars based on 14 user reviews on Capterra.

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Filter reviews (14)

Giuliano V.
Giuliano V.
PMO Leader in Brazil
Verified LinkedIn User
Wholesale, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Best cost-benefit ratio

5.0 last year

Comments: The tool fully supports the work of the PMO and allowed the automation of demand flows to other company areas.

Pros:

It is a complete tool for managing portfolios and projects, including the various knowledge areas of the traditional model as well as facilities for managing agile or hybrid projects. The licensing model by competing users is also a great differentiator when considering costs

Cons:

It lacks a more attractive design for status reports when compared to competing tools.

JExperts Response

last year

Thank you for your feedback. We are committed to bringing a better and better experience for our users and it is very good to know where we are getting it right and where we need to improve. Soon we will have more news in reports and status reports. Obrigado pelo seu feedback. Estamos engajados em trazer uma experiencia cada vez melhor para nossos usuario e e muito bom saber onde estamos acertando e onde precisamos melhorar. Em breve teremos mais novidades em relatorios e status reports.

Jose T.
CEO in Brazil
Information Technology & Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Integrated Strategic, Risk, Portfolio, Project Management Plataform

5.0 2 years ago

Comments: I have been using this software for 5 years internal and with my clients. Is is easy to adapt all needs with no code. The usability and support is fine.

Pros:

These software integrates Strategic, Risk, Portfolio and Project Management features in one plataform. It is possible to work with traditional and agile approaches.

Cons:

Assets management would be a good feature to complete the solution

Fernando ortega D.
Coordenador de Planejamento Estratégico in Brazil
Insurance, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Strategy Management Software

4.0 2 years ago

Comments: That was the solution for the users input information by themselves.

Pros:

The Action Plan Module is the best in Channel.

Cons:

The reports are not good to see and analyze.

Marcelo O.
Coordenador de Projetos in Brazil
Government Administration, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

My view on the Channel

4.0 last year

Comments: The Channel Platform is robust and complete, in general terms. I have been satisfied with the functionalities and links that it makes possible in the strategic management of the organization.

Pros:

I like the range of features, which encompasses the entire strategic management of the organization: themes and strategic objectives; indicators; projects, programs and portfolios; corporate risks, among others. The possibility of hybrid project management is also very good: waterfall and agile.

Cons:

Usability is not very intuitive, which inhibits greater use of the tool by new users. The interface could be all in the format of the new version of the agile module, with light colors, simpler and more intuitive. The program modules and portfolios can include existing features in the projects module, such as forms, WBS, stakeholders, meetings, problems, risks and document repository. The visualization of the WBS could improve to be more similar to that of the WBS Chart Pro.

Alex C.
Consultor in Brazil
Information Technology & Services, 501-1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Channel Evaluation

5.0 last year

Comments: I have been using Channel since 2014 as the main management tool. We use the strategy to design strategic planning. Based on the strategy, we created the portfolio for evaluating and ranking projects. Project management has proved to be very efficient with innovations for the use of hybrid management. In the company using all the solutions proposed (portfolio, projects, processes, indicators, control panels)

Pros:

The system responds very well to the needs in several areas of business management and it is possible to bring together all business needs in a single solution.

Cons:

For those new to the system, it may seem unintuitive in some ways.

Antenor G.
Arquiteto de Soluções in Brazil
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

This software is very easy to use.

4.0 2 years ago

Comments: It was a solution that fully met the integration between demands and projects.

Pros:

that is the usabillity and dashboard indicators.

Cons:

I don't remember nothing bad in this software.

Matheus luiz F.
Coordenador de PMO in Brazil
Health, Wellness & Fitness, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Excellent cost benefit

5.0 2 years ago

Pros:

It could be used online and send me alerts in my email.

Cons:

The agile options, alerts, methodology in the project management etc.

Jose B.
CEO in Paraguay
Management Consulting, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

A Integral Solution

5.0 2 years ago

Comments: What very important for the application of various management systems like strategy, projects and processes

Pros:

The integration of the various management systems

Cons:

Maybe a simplyes menu, tho you can back easily

Carlos seiya H.
Estagiário de PMO Estratégico in Brazil
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Pros and Cons for Channel

2.0 last year

Pros:

Agile module, it's very intuitive and practical.

Cons:

Layout and it's modules (Operations and Projects) are not so easy to use and understand.

JExperts Response

last year

Thank you for your feedback. We have invested a large part of our efforts in continuously improving the user experience. The Agile solution, which you mention as a positive point is part of this effort, and we hope to soon bring news in other product features. In addition, you can count on our professional services team - support and consultancy - to help you get more value from the platform. Count on us! Obrigado pelo seu feedback. Nos temos investido grande parte dos nossos esforcos em melhorar continuamente a experiencia do usuario. A soluc?o Agile, que voce menciona como um ponto positivo e parte deste esforco, e esperamos em breve trazer novidades em outras funcionalidades do produto. Alem disso, voce pode contar com nosso time de servicos profissionais - suporte e consultoria - para ajuda-lo a obter mais valor da plataforma. Conte conosco!

Alexandre M.
Controle Interno in Brazil
Ranching, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Avaliação

3.0 2 years ago

Pros:

Módulo de operação. pois possibilita criar o fluxo mais adequado de acordo com o processo.

Cons:

Dificuldade de construir integração com outros sistemas.

Sandra R.
Gerente de Projetos e Estratégias in Brazil
Hospital & Health Care, 1,001-5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Plataforma oferece integração do planejamento à estratégia

5.0 last year

Comments: Usamos a plataforma há alguns anos, inicialmente na gestão de projetos e depois, ampliamos para a gestão de indicadores, de demandas, de recursos internos e atualmente monitoramos toda a execução estratégica. Anualmente fazemos melhorias em nossos ciclos de planejamento e a ferramenta nos auxilia na implantação dessas mudanças. Nossa área é responsável pela administração da ferramenta na instituição e é comum recebermos feedbacks positivos dos usuários, em várias posições. Após disponibilização do serviço em Cloud, ficou mais fácil o acesso das equipes e o atendimento aos prazos. Então, de forma geral, nossa experiência com a Plataforma Channel tem sido muito boa.

Pros:

Fácil implantação e administração, usabilidade, navegabilidade, interação com usuários, aderência, intuitiva, oferece autonomia e fácil aprendizado; possui integração de módulos e possibilita geração de relatórios e visões gerenciais por meio de painéis configuráveis.

Cons:

Alguns recursos não estão disponíveis na integração de módulos e algumas funcionalidades não podem ser configuradas pelo usuário, dependendo de avaliação da equipe de desenvolvimento para liberação.

Rafael A.
Gerente de P&D in Brazil
Electrical/Electronic Manufacturing, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Apontamentos de horas

4.0 2 years ago

Comments: No geral é boa, mas precisa focar mais em gerenciamento ágil.

Pros:

O que mais agrega valor para nós é o sistema de apontamentos de horas, o qual não encontramos similar ainda. Usamos muito os apontamento conectados com as atividades dentro dos projetos.

Cons:

Talvez por ser muito completo, é muito difícil localizar as funcionalidades nos menus. Não é amigável. E a parte de gerenciamento ágil precisa melhorar muito ainda, para conectar os apontamentos de hora com os backlogs.

Olivia P.
Analista de Projetos in Brazil
Food Production, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Jornada de aprendizado

4.0 10 months ago

Pros:

Integração online com os usuários, possibilidade de verificar comentários nas atividades, anexos e pendências do time.

Cons:

Impossibilidade de analisar quantidade de atividades por status, por responsável e por projeto. A análise de dados continua sendo em planilhas fora do software.

Adgenison N.
Head de Negócios in Brazil
Information Technology & Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Alta satisfação com o Channel

5.0 2 years ago

Comments: O Channel é a solução mais completa que encontramos, quando o assunto é gestão.

Pros:

Interface intuitiva, facilidade de uso e integração com as demais soluções da empresa.

Cons:

Nada a declarar. A solução nos atende muito bem.