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About iCloud

Built-in file-sharing solution that's available on all Apple devices. All files, photos, notes, and messages are stored in one place.

Learn more about iCloud

Pros:

It's fairly easy to set up and learn how to use. While there are other cloud services that offer more storage for free, iCloud's prices are pretty cheap.

Cons:

I switched my iPhone for an Android device, and to my surprise, I couldn't access my uploaded files on my new phone. I also lost access to my iCloud email—shame on you, Apple.

iCloud ratings

Average score

Ease of Use
4.6
Customer Service
4.4
Features
4.5
Value for Money
4.3

Likelihood to recommend

8.5/10

iCloud has an overall rating of 4.7 out of 5 stars based on 1,774 user reviews on Capterra.

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Filter reviews (1,774)

Thomas
Thomas
Owner in US
Verified LinkedIn User
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source

Absolutely Amzing

5.0 2 months ago New

Comments: Amazing. I will never top using this software

Pros:

Love that i can store everyth9ng and sign in anywhere to get it all. It doesnt glitch. Never slows down. Love it

Cons:

There is nothing that i dont like about icloud

Anjum
BI Engineer in Germany
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Must have for Apple ecosystem

4.0 last month New

Pros:

Easy transfer to new devices and consolidated suite

Cons:

pricing is a problem for me and it should be made cheaper.

Brian
CAMO Planning and Support Manager in UK
Airlines/Aviation, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

iCloud Not recommended.

3.0 last month New

Comments: Not overall positive, its expensive and the "free" storage size is too small.

Pros:

It has a fast file movement function. It automatically signs you up on your apply product to ensure some basic backup of your device.

Cons:

That it is expensive & has poor integration with windows.

Galateya
Executive Administrative Assistant in Bulgaria
Computer & Network Security, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Recommendation review

5.0 2 months ago

Comments: My overall experience with iCloud is extremely positive

Pros:

I love it. I am apple user and the use of iCloud makes my day easy. The fact that all my information is stored in one place and I can access it for any device is amazing

Cons:

The least thing I do not Like is that the iCloud is pricy, but in the end is worth it

Verified Reviewer
Verified LinkedIn User
Insurance, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

iCloud brings Sunshine

5.0 2 months ago New

Comments: I enjoy Apple products altogether and icloud has been working well for me for many years now.

Pros:

Seamlessness. The Apple ecosystem truly is effortless.

Cons:

The base level of storage isn't enough 5gb on the consumer side. It's more with business essentials accounts.

Verified Reviewer
Verified LinkedIn User
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

I LOVE Apple!

5.0 3 weeks ago New

Comments: iCloud is a great home for all my apple data - it is easy to use/access. I have had no issues so far.

Pros:

iCloud is amazing for cloud storage on mobile phones, laptops, and desktop computers

Cons:

I am a huge Apple fan and will always use their products so I have no issues with iCloud

Leah
Leah
Auto Detailer in US
Verified LinkedIn User
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

It’s good but expensive.

5.0 2 months ago New

Pros:

I haven’t had any issues with iCloud. I also like the ability of navigating iCloud through the files on your Apple device. The ecosystem of Apple runs seamlessly. The cloud is no different.

Cons:

I don’t like the price if you need a little extra storage, you’re definitely going to pay for it.

Verified Reviewer
Verified LinkedIn User
Higher Education, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

icloud is useful for personal document storage

5.0 4 weeks ago New

Pros:

Ease of use and integration between devices

Cons:

Low storage limits for cheaper versions.

Verified Reviewer
Verified LinkedIn User
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Gives me confidence when using apple products

5.0 2 months ago New

Comments: Its very helpful and makes me have peace of mind that I won't lose my assets on my apple products.

Pros:

I like that it is compatible with apple products, especially as more and more companies are using Apple phones and laptops for employees

Cons:

I don't like that in my personal capacity as I use it, I have to pay more than I'd like to.

Verified Reviewer
Verified LinkedIn User
Photography, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great for file sharing

4.0 last month New

Comments: Overall , Icloud is a great way to share images and files across devices seamlessly with out having to physically move them and allows me to work remotely with others.

Pros:

Its great for file storage and sharing across devices and platforms

Cons:

It took some time to develop a work flow and figure out how to best use the capabilities

Tayeb
CEO in Canada
Graphic Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Affordable and reliable

5.0 9 months ago

Comments: I have been using iCloud for years now and I’m more than happy with the service. The plan is affordable and seamlessly integrates across multiple devices. Apple focus on security and them continually adding new security features is something that is much appreciated when storing important data on the cloud. Although, I always recommend backups on a USB just in case.

Pros:

Plans very affordable particularly the 50 GB that is almost free. Reliable Fast synchronization

Cons:

Would love bridges with other file storage systems like Mega. Wish there was some sort of settings to allow direct transfers from one cloud storage service to another

Verified Reviewer
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Very nice experience

5.0 8 months ago

Comments: I like it to the degree that i regret not using before

Pros:

That i have safe and easy tool for my data

Cons:

That it is Expensive when i buy more space

Donevin
teacher in South Africa
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

iCLOUD the best or nothing

5.0 4 months ago

Comments: So far for me the best and easiest way to backup your data or moving it to a other ios device

Pros:

i love icloud they deliver good value for the price they ask

Cons:

what i dont like is you can only share files with people who have an Apple ID

Josh
School District Employee in US
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Storage for important things. Access anywhere.

4.0 5 months ago

Comments: I have come to appreciate iCloud and what it offers. It provides a simple solution to not needing to have everything on a physical drive, or to clog up memory on your phone. The auto uploading of full size photos is also a really nice perk for personal use. The ease of access and storage is something I really appreciate with my professional life.

Pros:

I use iCloud a lot. I love that it implements easily with personal things like iPhone photos, backups, etc... I also use it for some professional aspects. Documents and various other materials that I need to access regularly. iCloud makes accessing storage on the go very simple and safe.

Cons:

My only complaint (which isn't even really a complaint), is that I wish there were slightly different visuals that could be used to even further organization within the cloud.

Tyler
Head of Marketing in US
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A Look Into iCloud - From a Digital Marketer & Business Owner

5.0 last month New

Comments: My experience with iCloud could be summed up as an overall positive. It does what I need it to do, and is simply for users to understand and use.

Pros:

I love how seamlessly I'm able to sync certain application data between my devices through iCloud. For example, I find it invaluable to be able to use the Notes app on my phone to jot down quick thoughts or ideas. Later on, I'm able to pull up these same notes on my laptop to take action on those thoughts or ideas, or organize them.

Cons:

There are some settings enabled by iCloud by default that I find particularly unsavory. For instance, I do not want to sync my entire photo albums to iCloud. However, iCloud insists for you to do so. This is quite a nuisance, given that one would expect an application to not pester about such trivial things.

Kayla
Program Director in US
2128, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Makes Transfers Easy!

5.0 4 weeks ago New

Comments: My overall experience is great any time i need support there customer support is amazing and is so helpful, they also check in at the end of the call to make sure you are satisfied.

Pros:

I love how easy it is to keep track of everything as well as keep it all together when you upgrade to a new phone it allows you to transfer it to your new one phone so quickly and with ease.

Cons:

That they have limited space for photos and will have you pick extra storage options that you are required to pay for out of pocket aside from your phone plan.

Billy
Operations in UK
Law Practice, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Icloud - best cloud service

5.0 4 weeks ago New

Comments: Icloud is the best cloud service available if you use Apple products, simply put.

Pros:

Icloud fits in perfectly into the Apple ecosystem. I use it personally and I love it - you get access for £1 a month to icloud mail, 50gb of storage, passwords, backup and privacy services like private relay and hide my email. I believe it's a no brainer if you are in the walled garden of Apple products, it's great value for money and offers great services. I would pay the fee for the photo storage alone, so my photos sync between my mac and iphone and would remain were I to lose it.

Cons:

Honestly, I have no cons to note - I like Apple products and services very much

Nicole
Advanced behavioral therapist in US
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Go with the cloud put your mind at ease

5.0 3 weeks ago New

Comments: I love taking photos and writing poems. Having the extra storage puts my mind at ease that I won't loose any of them.

Pros:

All of the extra photos I can store, along with documents.

Cons:

All the steps to get into it. I also tend to forget what photos I have in there.

Jessica
Administrative Assistant in US
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

iCloud is the future of storage!

5.0 6 months ago

Comments: My overall experience has been overwhelmingly positive. This is a great program. That I will
continue to Utilize.h

Pros:

I find the document management features to be th most helpful way to organizes and keep track of my documents and files.

Cons:

I have found every feature to be beneficial and demodulation to my everyday life.

Anonymous reviewer
Electrical/Electronic Manufacturing, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Obvious storage solution for Apple guys

5.0 last month New

Pros:

I love how it simultaneously integrates between all of my Apple devices. Notes, photos, files - everything I need I can easily access on any of my devices. The service is really reliable and I has never let me down. If you buy it with Apple One package, you get even more value for your money getting other services along, which is cheap and very handy!

Cons:

I can't really say I didn't like something, can't really recall to bad experience with it.

Taylor
Power Engineer in Canada
Hospitality, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

iCloud = Convenience

5.0 4 weeks ago New

Comments: iCloud allows me to store more on my phone and not have to worry about having too little space. This way I don't need to stress about storing conversations, emails, or photos on my phone for work and personal purposes.

Pros:

iCloud allows me to store more on my phone and not have to worry about having too little space.

Cons:

iCloud can be a little confusing to navigate and understand the logistics at times.

Verified Reviewer
Verified LinkedIn User
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Cloud storage for eCommerce is key

5.0 6 months ago

Comments: Overall iCloud is crucial to my eCommerce business with 90% remote staff.

Pros:

What I like the most about iCloud is my teams ability to access resources remotely.

Cons:

What I like least about iCloud is that I seem to use it up so quickly.

Leah
Leah
Research Specialist and Program Manager in US
Verified LinkedIn User
Education Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best Storage Option!

5.0 11 months ago

Comments: No complaints, great use of storage, and customer service is always friendly and very accessible.

Pros:

I enjoy how accessible and cost-effective iCloud is. I use iCloud for all uses of storage (photos, documents, files, etc.). If you run out of storage, they have multiple high GB storage options to choose from at an affordable price. I currently use the $2.99/month 200GB storage and I have plenty of room!

Cons:

No cons, I am a big supporter of iCloud, I have been a customer for over 10 years and will recommend them to anyone!

Luiza
Team Leader in Türkiye
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Accessibility 10 out 10!

5.0 last month New

Comments: Overall it's been great experience with accessibility and use. I appreciate the clean design of it as well.

Pros:

Using iCloud as an Apple customer is incredible. Easy to access your documents from any of my Apple devices and as well through the web from any other device. I love having my documents and files available on all my devices.

Cons:

I have not found something I dislike yet.

Amitabh
Technical Support Engineer in India
Information Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Apple Cloud

4.0 4 weeks ago New

Comments: iCloud is extremely secure and the best part is that there is no going back from Apple atmosphere. Sync with apple server is super easy. Accessing from all apple machine is quite efficient.

Pros:

1. A complete cloud for all apple devices and user. 2. Absouletly secure and authenticate to put your data. 3. Excellent support team with ultimate options.

Cons:

1. Only 5gb free space is available for free. 2. Deleting from one place , deletes the rest places files as well.