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About VSight Remote

VSight Remote enables experts to connect to the field, which is the point of impact, instantaneously and solve the problems remotely.

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Pros:

Not Available

Cons:

Not Available

VSight Remote ratings

Average score

Ease of Use
4.7
Customer Service
5.0
Features
4.9
Value for Money
5.0

Likelihood to recommend

9.3/10

VSight Remote has an overall rating of 4.9 out of 5 stars based on 11 user reviews on Capterra.

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Filter reviews (11)

Louis
Service Manager in Singapore
Electrical/Electronic Manufacturing, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Vsight saved our overseas technical support!

5.0 3 years ago

Comments: When collaborating with overseas partners for technical intervention, there's often a challenge with getting a sense of the actual situation. VSight has made it possible with AR features and high resolution photo sharing with annotations.

Pros:

There's no need to install any software on mobile phone or laptop and it's very easy to use. With Vsight, we have set up technical intervention with a few different countries within minutes.

Cons:

None. This application met our every needs for remote technical support.

Oğuz
Co Founder in Türkiye
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Fast, Easy and Flexible

5.0 3 years ago

Comments: It decreases travel costs, decrease problem solving time and eliminates misunderstandings.

Pros:

This is the first time I see such an easy to use solution which solves that hard problems with its' high technology approach.

Cons:

CAD data integration may be an asset to add.

Doruk
Sales Engineer in Türkiye
Machinery, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Impression

5.0 2 years ago

Pros:

Very flexible and practical to use. AR+ feature, image collaboration, translate option are positive side

Cons:

None. Satisfied as package. Proved it is quality

Dima
Founder in Lithuania
Food Production, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

VSight helped us solve long-lasting maintenance issues

5.0 3 years ago

Pros:

With the help of VSight we managed to decrease the maintenance costs of our production sites - now most experienced tech guys manage breakdowns and incidents remotely with the hands of on-site workers. Overall it was an awesome process change, it's impossible to imagine our team going back to how we worked before.

Cons:

IMO the product would benefit after having a touch of experienced designer here and there

VSight Response

3 years ago

Thanks for your valuable review!

Deniz
Co-founder in Türkiye
Automotive, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

my remote assistant

5.0 3 years ago

Comments: It's a software that is as simple to use as a basic application but does serious work. I had experience working with someone who was abroad on a piece, it was great.

Pros:

Working on 3D Model in software, Using the AR + feature, Language option

Cons:

I wish there were more icon options in the standard.

Eduard
CEO in Lithuania
Food Production, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Surprised how stable the product is.

5.0 3 years ago

Comments: If you compare with most competitors it’s a really service, response and hight quality solution for enterprises

Pros:

Easy of use, stability, no bugs, quick responses, easy onboarding, unique features.

Cons:

Design. Guys doing well and always improve so not much to say here.

VSight Response

3 years ago

Thanks for your valuable review!

Edi
CEO in Lithuania
Computer Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

VSight

5.0 2 years ago

Pros:

Excellent support from VSight on setting up. Easily integrated to our business Ease of use. Security. Robustness.

Cons:

Overall nothing. I would like to have more integrations with other softwares.

Mustafa
Director in Türkiye
Information Technology & Services, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Perfect Solution for Remote Work

5.0 4 years ago

Pros:

Its instant translation feature really works very well in remote assistance services. We preferred this product for its large and powerful abilities.

Cons:

There are lots of abilities and we used most of them.

VSight Response

3 years ago

Thanks for your valuable review!

Fatih
Deputy General Manager in Türkiye
Automotive, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Helply Software

5.0 2 years ago

Pros:

It is very easy to use and help us to remote our service support for customers.

Cons:

Internet connection quality is effect on using software.

Furkan
Technical Service Representative in Türkiye
Machinery, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

About the experience

5.0 2 years ago

Comments: It's very useful.

Pros:

Image quality and system interface in video call

Cons:

It should have teamviewer and whatsapp integration.

Miguel
Miguel
Qa tester in Spain
Verified LinkedIn User
Telecommunications, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Uso remoto

4.0 last year

Pros:

Permite realizar reuniones remotas con rapidez, seguridad y facilidad. Esto permite a las empresas conectarse con sus equipos de forma rápida y eficiente, reduciendo el tiempo de inactividad y permitiendo a los equipos trabajar más productivamente.

Cons:

En ocasiones es difícil de usar. En ocasiones la aplicación no se sincroniza con el dispositivo, lo que dificulta su uso. Además, la aplicación no es tan intuitiva