---
description: Discover the benefits and disadvantages of TourCMS.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TourCMS Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Tour Operator Software](/directory/20033/tour-operator/software) > [TourCMS](/software/20150/tourcms)

# TourCMS

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> Cloud-based solution for tour operators \&amp; travel agents to manage business with features such as billing, payments, booking, and more.
> 
> Verdict: Rated **3.2/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses TourCMS?

Reservation, content, and customer relationship management solution developed for small to mid-size businesses with features such as multi-language support, reporting, tracking, billing, \&amp; more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.2/5** | 9 Reviews |
| Ease of Use | 2.7/5 | Based on overall reviews |
| Customer Support | 3.3/5 | Based on overall reviews |
| Value for Money | 3.1/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Travel UCD
- **Founded**: 2002

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Low monthly subscriptions make TourCMS software as a service accessible for tours \&amp; activity providers worldwide. &#10;Different price levels are available for different business levels. See: http://www.tourcms.com/prices/
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Chinese, Dutch, English, Finnish, French, German, Italian, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Canada, China, Germany, India, United Kingdom, United States

## Features

- Accounting Integration
- Booking Management
- Booking Notes
- CRM
- Central Reservation System
- Client Management
- Customer Support
- For Travel Agencies
- GDS/OTA Integration
- Group Reservations
- Itinerary Creation
- Online Booking
- Payment Processing
- Pricing Management
- Quotes/Estimates
- Reporting/Analytics
- Reservations Management
- Vendor Management

## Integrations (1 total)

- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Tour Operator Software](https://www.capterra.co.uk/directory/20033/tour-operator/software)

## Related Categories

- [Tour Operator Software](https://www.capterra.co.uk/directory/20033/tour-operator/software)
- [Online Booking Systems](https://www.capterra.co.uk/directory/20032/reservations/software)
- [Travel Agency Software](https://www.capterra.co.uk/directory/20034/travel-agency/software)

## Alternatives

1. [Peek Pro](https://www.capterra.co.uk/software/142459/peek-pro-tour-operator-software) — 4.7/5 (794 reviews)
2. [WeTravel](https://www.capterra.co.uk/software/163474/wetravel) — 4.8/5 (524 reviews)
3. [Bókun](https://www.capterra.co.uk/software/178518/bokun) — 4.7/5 (452 reviews)
4. [Intelitour](https://www.capterra.co.uk/software/1070243/Intelitour) — 5.0/5 (41 reviews)
5. [Rezdy](https://www.capterra.co.uk/software/122690/rezdy) — 4.5/5 (237 reviews)

## Reviews

### "Misleading Website — Hidden Requirements for API Access" — 1.0/5

> **James** | *10 March 2026* | Leisure, Travel & Tourism | Recommendation rating: 0.0/10
> 
> **Pros**: The documentation looked clear at first glance and suggested that API access was available with the basic plan.
> 
> **Cons**: Their website clearly advertises a €45/month basic plan and states that API access is available for operator accounts.&#10;&#10;Based on that information, we spent the weekend building an API integration.&#10;&#10;After reaching out to onboard, they suddenly started screening us and informed us that we would need to push at least €500k in revenue through the platform before they would even consider onboarding us.&#10;&#10;None of this is stated on their website.&#10;&#10;If there are minimum revenue requirements or restrictions on API access, they should clearly disclose that upfront instead of advertising a low-cost plan and open API access.&#10;&#10;This ended up being a complete waste of time and development effort on our side.&#10;&#10;They seriously need to update their website and be transparent about their requirements.
> 
> Our overall experience was extremely frustrating. Their website clearly advertises a €45/month basic plan and indicates that API access is available for operator accounts. Based on that information, we spent a weekend building an API integration. When we reached out to onboard, they began screening us for additional information and then told us we would need to push at least €500k in revenue through the platform before they would consider onboarding us. This requirement is not disclosed anywhere on their website. If there are minimum revenue thresholds or restrictions for API access, they should state that clearly upfront. Instead, their current messaging led us to invest development time based on information that turned out to be misleading.

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### "Very archaic system. Even the simplest things are time-consuming to set up" — 2.0/5

> **Verified Reviewer** | *16 November 2017*
> 
> **Pros**: It offered a decent range of functions - it did everything I needed it to do. Customer service usually responded within a day.
> 
> **Cons**: Very time-consuming and not efficient. For example, if you want to send an invoice to a customer, you have to copy code every single time in order to do so. &#13;&#10;&#13;&#10;Another example is having to enter all the dates individually for a new tour. I.e. you can't just enter a date range.&#13;&#10;&#13;&#10;It also only offers a small selection of payment providers, including Trust My Travel which is a nightmare to work with as in 3 months, I received 3 payments late.

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### "An overall good booking system with some faults" — 4.0/5

> **Verified Reviewer** | *7 January 2021* | Information Technology & Services | Recommendation rating: 4.0/10
> 
> **Pros**: The sheer amount of tours offered through the system, and ease of API setup.
> 
> **Cons**: A very dated UI and some issues with availability.
> 
> In general, we used TourCMS as a part of a larger service connecting to more providers and, from my personal experience with it, it was overall okay, but with a very dated UI and some availability issues.

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### "Old UI but still works well" — 4.0/5

> **Boris** | *10 March 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: TourCMS works with operators we wanted to work with, including Grayline, which nudged us to work with them when setting up booking systems for our clients. I love the fact that TourCMS never created any issues for us with their API bookings and that every booking went through without a hitch.
> 
> **Cons**: The user interface feels as if it wasn't refreshed for the last 10 years. Despite that, everything works as expected and, as we mostly used the API anyway, it is hard for me to find a fault in TourCMS.
> 
> We used TourCMS when setting up booking systems for our clients who ordered tour booking solutions. TourCMS was one of our to-go systems because they support Grayline which is a big name in tourism, and a must-have. Integrations were simple, API was easy to understand, and the bookings were easy to make. All in all, if you want to connect to great operators and need an API system to do it, TourCMS is the one you want.

-----

### "Good system" — 4.0/5

> **Jacqueline** | *26 November 2019* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to manage inventory, close dates, bock out several dates at once, duplicate products is very easy.
> 
> **Cons**: Too many steps to create a single product, is not very easy and need to keep going to the guide to be able to create the product, when you are not familiar with this type of systems it makes a little harder to use it
> 
> Is a very good system to use when you offer ground transportation services, this is one of the few systems that have that area very well developed and make it easy for us to use it

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## Links

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