---
description: Discover the benefits and disadvantages of Userbot.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Userbot Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Userbot](/software/199647/userbot)

# Userbot

Canonical: https://www.capterra.co.uk/software/199647/userbot

> Userbot is an AI Chatbot Builder that helps you manage your online conversations through automatic, instant and personalized responses.
> 
> Verdict: Rated **4.4/5** by 5 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Userbot?

Userbot is designed for any kind of organizations who wish to design, build and implement AI chatbots for the users' daily requests, improving their experience.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 5 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Userbot
- **Founded**: 2017

## Commercial Context

- **Starting Price**: €49.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Userbot is offered across four pricing plans, outlined below. A free trial is available.
•	Free: Available for free
•	Starter: €49 per month 
•	Professional: €99 per month 
•	Enterprise: Contact Userbot directy for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Italian
- **Available Countries**: Italy

## Features

- Autoresponders
- Chat/Messaging
- Chatbot
- Customisable Branding
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Offline Form
- Proactive Chat
- Process/Workflow Automation
- Reporting/Analytics
- Third-Party Integrations

## Integrations (5 total)

- Meta for Business
- Slack
- Twitter/X
- WordPress
- Zapier

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Related Categories

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)
- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.uk/directory/30938/artificial-intelligence/software)
- [Conversational Marketing Software](https://www.capterra.co.uk/directory/31562/conversational-marketing-platform/software)

## Alternatives

1. [ChatBot](https://www.capterra.co.uk/software/166420/chatbot) — 4.6/5 (66 reviews)
2. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (807 reviews)
3. [Klondike](https://www.capterra.co.uk/software/1051503/klondike) — 5.0/5 (2 reviews)
4. [Genesys Cloud CX](https://www.capterra.co.uk/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
5. [Tiledesk](https://www.capterra.co.uk/software/187541/tiledesk) — 4.6/5 (154 reviews)

## Reviews

### "Good product" — 4.0/5

> **Massimiliano** | *30 September 2022* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: - quick and easy to set up
- cost reduction
> 
> **Cons**: - does not always respond correctly
- lack of empathy

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### "Userbot per l'automazione dei processi" — 4.0/5

> **Verified Reviewer** | *22 September 2022* | Utilities | Recommendation rating: 8.0/10
> 
> **Pros**: L'assistenza fornita e la facilità di utilizzo.
> 
> **Cons**: Nulla di particolare da segnalare nell'implementazione e nell'utilizzo

-----

### "Innovazione nella customer care" — 5.0/5

> **Matteo** | *17 June 2020* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: L’utilizzo (reale) dell’AI per portare il bot ad un livello superiore, rendendolo strumento realmente strategico
> 
> **Cons**: I tempi di startup, seppur comprensibilmente, non sono rapidissimi
> 
> L’esperienza è globalmente molto buona. Il tool ha pienamente rispettato le attese e gli obiettivi per cui è stato utilizzato

-----

### "Userbot\! Please again" — 4.0/5

> **Alessandro** | *30 September 2022* | Utilities | Recommendation rating: 5.0/10
> 
> **Pros**: I tempi di risposta sono molto interessanti
> 
> **Cons**: Purtroppo la capacità di apprendimento non è particolarmente elevata
> 
> Complessivamente potrei ripetere l esperienza ma vanno valutati bene i business case

-----

### "Bravi, molto semplice e intuitivo" — 5.0/5

> **Alessandro** | *18 June 2020* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Il software è molto semplice ed intuitivo, facile da comprendere. Il team è veramente super disponibile se si hanno particolari inconvenienti.
> 
> **Cons**: Mancano ancora alcune funzionalità di integrazioni e su questo può essere migliorato.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/199647/userbot)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/199647/userbot> |
| de-AT | <https://www.capterra.at/software/199647/userbot> |
| de-CH | <https://www.capterra.ch/software/199647/userbot> |
| en | <https://www.capterra.com/p/199647/Userbot/> |
| en-AE | <https://www.capterra.ae/software/199647/userbot> |
| en-AU | <https://www.capterra.com.au/software/199647/userbot> |
| en-CA | <https://www.capterra.ca/software/199647/userbot> |
| en-GB | <https://www.capterra.co.uk/software/199647/userbot> |
| en-IE | <https://www.capterra.ie/software/199647/userbot> |
| en-IL | <https://www.capterra.co.il/software/199647/userbot> |
| en-IN | <https://www.capterra.in/software/199647/userbot> |
| en-NZ | <https://www.capterra.co.nz/software/199647/userbot> |
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| es-CL | <https://www.capterra.cl/software/199647/userbot> |
| es-CO | <https://www.capterra.co/software/199647/userbot> |
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| es-MX | <https://www.capterra.mx/software/199647/userbot> |
| es-PA | <https://www.capterra.com.pa/software/199647/userbot> |
| es-PE | <https://www.capterra.pe/software/199647/userbot> |
| fr | <https://www.capterra.fr/software/199647/userbot> |
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| fr-LU | <https://www.capterra.lu/software/199647/userbot> |
| it | <https://www.capterra.it/software/199647/userbot> |
| nl | <https://www.capterra.nl/software/199647/userbot> |
| nl-BE | <https://www.capterra.be/software/199647/userbot> |
| sv | <https://www.capterra.se/software/199647/userbot> |

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