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Synthesia Reviews

4.7 (272) Write a Review! United Kingdom Local product

About Synthesia

Synthesia is the world's first AI video communications platform - in a browser.

Learn more about Synthesia

Pros:

Synthesia was a very dynamic process and experience. It was a time and money saver.

Cons:

I believe it could be my own lack of skills as a force here, but I did have trouble manipulating the diction to achieve proper pronunciation of some words.

Synthesia ratings

Average score

Ease of Use
4.8
Customer Service
4.5
Features
4.6
Value for Money
4.4

Likelihood to recommend

9.1/ 10

Synthesia has an overall rating of 4.7 out of 5 stars based on 272 user reviews on Capterra.

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Filter reviews (272)

Jennifer
Jennifer
Marketing Director in Canada
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Very surprised at how easy this was to make a great finished product

5.0 2 months ago

Comments: Very good interface and easy to capture screen record and match with AI voices

Pros:

Ease of use was surprisingly simple. lots of templates

Cons:

sometimes reviewing the videos - you have to start from the beginning.

hugo
CEO in Brazil
Security & Investigations, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Been using for a month now and results are incredible

5.0 last month New

Comments: Excellent product, it helps me saving time and money by creating videos very easily.

Pros:

It is very easy to transform an idea (or text) into a video. I have tested other platforms and Synthesia is by far the easiest one.

Cons:

I would like to create different avatars (some of them with a non-natural look i.e. a robot, or a dog). Seems that it is not possible at the moment.

Reid
Reid
CEO in US
Verified LinkedIn User
Media Production, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Synthesia Arbitrary and restrictive "Community Guidelines"

2.0 3 months ago

Comments: Indifferent and not interested in helping the customer/developer in new innovations.

Pros:

I do not have a positive experience to submit to this platform.

Cons:

Synthesia 1. “Community Guidelines” are far too abstract and arbitrary leaving too much interpretation to your censors of free speech to be predictable from the customer/developer. For example, the cancellation of customer/developer videos for “impersonation” seems to not allow for any names either for the avatar to call themselves by name, nor for the avatar to address any person by name is contrary to normal conservational language standards. For any customer/developer, the inability to use common language in your product does not allow for creative efforts into virtual environments to include live, virtual and constructive environments. This restrictive policy removes the ability to present a normal dialogue in virtual environments and is too restrictive, and NOT mentioned in the material you provide prior to purchase of your product. 2. The application of your “Community Guidelines” is punitive and not collaborative. Your “artificial intelligence” has been programmed to detect the potential of “impersonation” should flag the material in question AS the material is being produced in the development window of your product. You could easily program your system to advise the customer/developer of the potential issue during the input stage that would save many hours of time from the customer/developer. Your cancellation of customer/developer videos is very comparable to COVID level censorship and authoritarian means of silencing voices. 3. The inability to then edit and correct the flagged “violation of community standards” by being locked OUT of the materials that we were used during the development cycle means even a larger loss of time. 4. The lack of customer service and coordination over these issues is alarming and seems dictatorial. I see no effort to engage the customer/developer over these concerns, nor correct the waste of time that your company presents. For the reasons above, I recommend avoiding this company. There are far more providers with better products and services. Reid Reasor

Geoff
Founder in UK
Financial Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

A brilliant product

5.0 4 months ago

Comments: I’ve loved learning and playing with this product. It’s brilliant

Pros:

An outstanding product operating at the forefront of technology

Cons:

I have nothing to complain about. The product is excellent

Pyro
IT specialist in US
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Good experience!

5.0 last month New

Comments: it was really good! I wish we could do more animation, and cartoon options as well. or at least to be able to change from human avatars to different styles.

Pros:

That is easy to edit and friendly to people who aren't too familiar with the website.

Cons:

I recommend creating a specific window for editing the videos, like a studio tab or page specific for editing videos. I also recommend that it is a good idea to make sure the words the IA avatar speaks are less robotic. Sometimes, it is.

Chong Ho
Professor and Program Director in US
E-Learning, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Synthesia is user-friendly

5.0 last month New

Comments: Synthesia is very user-friendly. I don't need to take any tutorial or read any document. I can start right away. The quality of the videos is professional.

Pros:

The Avatar looks natural and the summary from the uploaded script is well-written.

Cons:

The quota is small. I can make 30-minutes videos per month.

Paulo
CEO in Brazil
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

The best Software

5.0 last month New

Comments: I use Synthesia to create commercial presentations for my company and lectures.

Pros:

Synthesia is the best avatar software on the market!

Cons:

I think the prices are a bit steep, but the quality makes it worth it. And I'm not too fond of the content moderation system.

Askia
CPA in US
Accounting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Game Changing

5.0 last month New

Comments: Excellent. Its saves me so much time that I am producing videos that I never though I would have the time or budget for!

Pros:

So easy to use. Can complete a video on 15 minutes.

Cons:

Not much I can think of here. The editing would benefit from a feature to update all scenes, but even that is being really picky.

Thomas
CEO in UK
Computer & Network Security, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

CEO / Transformation Startergies and AI Consultant

5.0 last month New

Comments: Very good indeed its allowed us to stream line production of videos

Pros:

User friendly and incredibly easy to convert existing content

Cons:

can be hard to select small items on different layers

Robert
CEO in US
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great A.I. Product And Great Company!

5.0 last month New

Comments: Great product for creating life-like talking Avatars and making A.I. seem "more human"!

Pros:

Synthesia is constantly improving and adding to the features of it provides.

Cons:

Because of the time difference, response to support questions sometimes take longer than normal.

Anthony
Retired but writing training videos in UK
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Excellent product but langage feature is unaffordable to small enterprises.

4.0 5 months ago

Comments: Its quick once you get used to it. The AI video creation speeds things along.

Pros:

Avatars are easy to work with. Its also easy to set up professional looking videos.

Cons:

No ability to use tables and most of all the langauge feature is not affordable for one man enterprises.

Richard
President in US
Education Management, Self Employed
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

How to complete a video in a shorter time.

5.0 4 months ago

Comments: There should be an additional account just under enterprise that allows you to switch from English to Spanish, Polish, etc.

Pros:

You do not have to record the audio repeatedly until it is correct. i type it in one time, and I am done

Cons:

The cost of services is very high for enterprises and you need an account below this

Sean
CIO in Canada
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great product to improve training engagement

5.0 5 months ago

Comments: Very good. Ive received a lot of positive feedback from our team on learning and engagement compared to what it was previously.

Pros:

Great product and very engaging compared to pdfs or slides where user engagement is typically low.

Cons:

Pricing can be extremely high if you want to scale video production. Also think certain features like one click translation should be included, not an additional cost to upgrade.

Shweta
Quality Engineer in Canada
Food Production, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A must for content creation.

5.0 7 months ago

Comments: I have been using Synthesia since past 4 months and its an amazing website for all the content creation needs. Their AI tool is very useful.

Pros:

The avatar feature is like no other. It is very user-friendly, very easy to navigate and the different voices available are great.

Cons:

There is nothing to dislike about this app.

Andres
Marketing Manager EMEA in Spain
Medical Devices, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Breaking Language Barriers with Synthesia: A Game-Changer for Multilingual Video Content in EMEA

5.0 5 months ago

Comments: As the Marketing Manager for EMEA, managing a region with over 16 different languages, Synthesia has been a revelation for our video content creation process. The standout feature for me is the tool's ability to effortlessly generate avatars that can speak multiple languages, with incredibly natural speech and lifelike facial expressions. This has allowed us to create localized, engaging content for our diverse audience without needing separate video shoots for each language. The efficiency and quality are unparalleled, saving us time and budget while maintaining high engagement across markets.

Pros:

What I loved most about Synthesia is its ability to generate avatars that seamlessly communicate in over 16 languages. This multilingual feature has been particularly impactful in the EMEA region, enabling us to create localized content that speaks directly to our audience in their native languages without compromising quality or speed.

Cons:

I can't say I have found something I don't like now.

Darrell
CEO in US
Entertainment, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Synthesia Amazes Me Every day

5.0 6 months ago

Comments: I started making videos within a few minutes. easily learning the intuitive ways to create truly amazing videos with avatars that, honestly, I need to tell most people... This is an avatar! It's that good.

Pros:

This is an amazing product. No kidding. Now with the new personal avatars, even I am shocked seeing myself and my collegues create videos in a way that is pretty much 100% real!

Cons:

Can be a little slow in creating the videos and in particulat creating personal avatars. But It's really quite understandable since the quality is so good and it really is a very high demand on computing resources to create such things.

Ed
Chief Education Officer in Brazil
E-Learning, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Experience and Excellent Results

5.0 5 months ago

Comments: Synthesia is a real surprise for me. I found this incredible solution less than a week ago and started loving it as soon as I started using it. It is easy to use and has AI as one of the tools. For me, there is everything I was searching for.

Pros:

Synthesia offers all we need to achieve personal and professional goals on developing our presentations with avatars, our own avatars, what saves time and money to have content tools ready to sell or educate our business ecosystem.

Cons:

Ok, it takes one day to complete the construction of a personal avatar.

Frank
The Chef in Spain
Online Media, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

My experience with the synthesia software

4.0 6 months ago

Comments: All in all, after the avatar debacle, I was somewhat satisfied. However, since I struggled with the mentioned difficulties and video creation sometimes took an unbelievably long time, I also looked into other products. I came across the software HeyGen, which is comparable to Synthesia but much faster in video creation, and there were never any issues with the content of 'weather report' videos. The pricing for both programs is similar, but with HeyGen, I can create as many video sequences as I want, with a maximum duration of 5 minutes.

Pros:

What I liked the most was the possibility to create a personal avatar.

Cons:

However, what I didn’t like at all was that I sometimes had to wait up to an hour for the video to be completed. Often it said 'just 1 minute left,' but it ended up taking almost an hour. Additionally, a few of my videos were blocked, even though I had only created a harmless weather report with my own avatar. When creating my avatar, it wasn’t clear that the outro also needed to be recorded as video and not just audio. As a result, it took several attempts and a lot of time until I finally had my own avatar.

Shaun
Editor in UK
Media Production, Self Employed
Used the Software for: 1-5 months
Reviewer Source

This is the Future, and it Will Only Get Better!

5.0 5 months ago

Comments: I was asked to use Synthesia by a client as part of an educational project we were working on. I had not previously heard of the platform, and was a bit skeptical as previous AI platforms I have used just look and sound "fake". I must say I was pleasantly surprised. The interface is very well laid out and easy to use. There are a wide variety of avatars that both look and sound natural. I was able to get through my workload easily and quickly - although some of the picture suggestions were a bit wide of the mark, and quite a bit of manual editing was necessary. Nevertheless, my overall experience was good, and I am sure the platform will improve as time goes by. I will definitely be using Synthesia again.

Pros:

Very simple and easy to use. The interface is quite straightforward, and there are a good variety of avatars.

Cons:

Some of the picture suggestions are not very accurate - in one video I made the Ottoman Empire was represented by a photo of a footstool! There's no way to stop the AI assistant rewriting an uploaded script - or if there is, I couldn't find it.

nathan
Instructional Designer and Facilitator in US
Logistics & Supply Chain, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Synthesia Review

4.0 8 months ago

Comments: So far, so good. we've been using it for about a month. i think this will be a really valuable tool for us to use to quickly turn around training material

Pros:

how easy it is to make videos. copy/paste text and you're off and running!

Cons:

have had some struggles with the avatars mouths matching what the audio says.

Mario Antonio
Manager in Mexico
E-Learning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Opinion about the platform

5.0 6 months ago

Comments: Very good, but i think can improve the interphase ffrom video edition

Pros:

Avatars and the new with expressions and variation

Cons:

More expresive avatars, and latín avatarsa, and maybe more easy the edition with expresive avatars

Audrey
Dentist in Canada
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Efficient, fun & a great marketing tool

5.0 6 months ago

Comments: Excellent. I cannot believe how far the avatars have come since I started using the program 9 months ago.

Pros:

Easy to create the avatar itself in terms of the recording, as well as the videos. I also really liked how I could use a background of my choosing. The platform is also super easy to navigate, even for someone with no tech background (ie: me).

Cons:

Having to use Google chrome browser. Also, the fact that now I am spending way too much time creating many more videos as it is so easy and fun to use and see the end results!

katys
artist in US
Arts & Crafts, Self Employed
Used the Software for: 1-5 months
Reviewer Source

overall great

5.0 6 months ago

Comments: very positive and beneficial to my business

Pros:

avatars and prompts for videos that I dont have to come up with video text myself but the ai does it from an idea i give it.

Cons:

tried removing the background on my avatar and it came back blank without any avatar at all saying low rez

Richard
Director of Marketing in US
Building Materials, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great Product for creating professional videos

5.0 4 months ago

Comments: I have enjoyed it 100 percent. I highly recommend it to any marketing professional.

Pros:

This is an amazing product for creating videos for sales and training. The new exaggerated avatars are the best. I am impressed with all the new features they add regularly.

Cons:

I wish the localization was available to everyone.

Jonathan
Owner in UK
E-Learning, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Streamlined video production

5.0 5 months ago

Comments: Overall, I'd give this 9 out of 10. To get the full marks I need some body movement, hand and arm gestures as well as the ability to have sideways on poses and add props.

Pros:

It's a very simple tool that streamlines the video production process for training videos that I put within eLearning course. The mix of avatars and voices along with the tone you can put on certain words helps me create diverse content for different audience groups.

Cons:

It takes some time to generate videos and the preview mode does not show you how the avatar moves and talks.