Thanks for the review, Faye! We appreciate your business.
Field Visual Merchandiser in France
Retail, 501-1,000 Employees
Used the Software for: 1-5 months
I like a lot the easy way to find a picture, to upload documents and survey I think it's really intuitive the way of using it. The tags uses is super nice also. One of the best thing is also the easy way to export pictures in .ppt or .zip.
I don't like a lot the application. Stores can't consult their documents on it and the fact that the Chat App isn't connected with the network is painful too. Also, it's a pity that we need to create a bookmark when you want to send a survey. For example, if I need to send a survey to only 3 stores I need to create a dedicated bookmark for this even if it's just for one survey.
8 months ago
Hello Mathilde, we are happy you find Network easy to use. We will take your feedback into consideration for future updates!
Trade Marketing Project Manager in Switzerland
Luxury Goods & Jewelry, 1,001-5,000 Employees
Used the Software for: 2+ years
first year comment
Comments: the tool has a very strong value proposition, compared to the external competitors (Simplifield/ Yoobix..) in terms of functions, ease of using, price, operational excellence. however, some function in reality should really automate the process for VM manager (as mentioned above)
For richemont brands the competition is also with Booster/ POS identity which is developped by the group. the challenge will be to clearly show the advantages of the tool (maximize automation), or else in the near future the chance we have to merge with Booster or replaced by Booster is possible.
- Clear added values & Proposition.
- Instance selling points (centralize network, Professionalize the work flow, support the daily taks of VM community, facilitate communication among the community.
some functions are nice, but it still not maximizing the automation. example: Post launch review with all installation photos, we can extract all photos of global POS network, but the report will not be categorised by market. we hence still have to do manual work which is not exactly the selling point of the tool : automation, reporting in 1 click.
Survey function: possibility to see on global map, sorted by status of survey is not feasible
App version: issue in China with VPN/ connection?
Hi Chi, thank you for taking the time to write this review and provide us with some feedback! We love hearing from our clients on how we can improve their experience with IWD.
Regional Director in Russia
Retail, 1,001-5,000 Employees
Used the Software for: 6-12 months
Good software to manage different operational processes in stores
Comments: We use IWD for all field work of area managers: store visits, regular or full checks, changing animation campaigns, photo-reports.
IWD allows to manage all regular monitoring and controlling activities made by area managers via cloud platform including regular store checks, animation campaigns, safety audits etc. Easy way of filling check-list using mobile phone or tablet.
Export of completed forms of check-lists is not very user-friendly. Absence of ability to count percentage rate of store visits results.
Thanks for the review, we appreciate receiving feedback from our users and love hearing that they are enjoying our product!