Agenty Reviews

Agenty - is a great helper for process automation

Pros:

Most of all I liked the automation. All in one place. Everything is convenient. Support that instantly responds and helps.

Cons:

Sorting of triggers in the workspace does not work. Sometimes, if there are many projects, it is difficult to find. The checkbox - start the agent automatically in the Chrome browser add-on does not work. Maybe it's just me. Not all questions are answered in the section FAQ.

Support is really helpfull and fast

Pros:

Software is very easy to use with chrome extension, but if you have any problem support will help you :) Thanks [SENSITIVE CONTENT]!

Cons:

no free package for small business. If you add free plan Agenty will be perfect!

If you have any questions they will NOT help you

Comments: If I can give a tip. Do not become an Agenty partner!

Pros:

The concept itself is very useful, but its effects could be much better

Cons:

-They don't help you even though we have the most expensive plan. - The [SENSITIVE CONTENT HIDDEN] is very rude and will not help you - We pay approximately $ 300 per month that includes customer service. We compose an email with questions for [SENSITIVE CONTENT HIDDEN] and he just answers "NO" not even a hello.

Excellent Customer Service

Pros:

[sensitive content hidden] was very helpful throughout the setup process.

Cons:

The UI/UX needs more polish. Can make it easier to use.

Agenty is the best RPA we've used!

Comments: The customer support is the BEST that I've ever encountered. Regardless of how good the feature set is (and it is incredibly good!), the responsive and timely customer support is hands down the reason I keep using Agenty.

Pros:

The feature set is robust - we are able to customize exactly what we need and how we need it.Also, Agenty has the BEST customer support that I've ever encountered for a global software company. It's amazing. I couldn't have done my job without Agenty's responsive support. Thank you!

Cons:

The only suggestion would be to expand the knowledgebase with more topics, including entry level information - to build a broader audience, it might be helpful to create onramps for people with less coding skills (like me). The easier it is to use and learn, the more I will be willing to use it and the more I would pay for it.

Couldn't do without them

Pros:

Transparent dashboard, great support team!

Cons:

Sometimes I would need to restart the agent because it couldn't finish scraping because of some error that has occurred

Cloud based Data Extraction Automation with an amazing customer service!

Comments: Amazing experience, looking forward to growing my business in connection with Agent.com.

Pros:

Customer service is absolutely brilliant! Always available to help and offer support. The fact this is a cloud based service makes it suitable for scalable enterprise solutions. Functionality, and features depending on plan are comprehensive and backed up by a very capable customer service team.

Cons:

Can be a little tricky to setup complex data extractions, however, customer service have always been on hand to assist and resolve any queries I've had. So not really a negative.

Best user experience scraping tool

Pros:

I have used many scraping tools in the past but this is the easiest to use. Very highly underrated tool and delivers great value for money, saves hundreds of dollars of engineering hours to get scraping jobs done. Constantly upgrading their features.

Cons:

They need to add more tiers for their plans to accomodate different levels of usage.

The support is really good

Comments: overall very good. I have not connected to the support but they saw I was struggling and proactively helped me thank you

Pros:

ABout the data extraction from different sites

Cons:

the css part but all good now. aside from this all is good

Amazing customer service!

Comments: [SENSITIVE CONTENT] was very helpful!

Pros:

Customer service, easy to explain and [SENSITIVE CONTENT] actioned right away

Cons:

None that I could find, very easy to chat with customer service

Awesome Web Scraper and Customer Support

Comments: Agenty's features are helping me to accelerate the development of a new data analytics app for small business owners.

Pros:

After maintaining several puppeteer scripts for years, I've finally found a robust web scraper that runs in the cloud, is easy to use, and has excellent customer support!

Cons:

I haven't found anything yet that I do not like about Agenty. :-)

Great product

Pros:

It does what is needs to do and whenever you have a problem the helpdesk is superb

Cons:

Only minor thing is that difference between packages is too big. Our current plan is too small, next plan is too big.

I'm very satisfied

Pros:

very easy to use, support is excellent, big time saver

Cons:

nothing I can think of

Good Customer Service

Pros:

The tutorials are really informative. Good Features overall.

Cons:

GZIP compressed feature. Would much prefer CSV download option throughout.

Great Customer Support!

Pros:

Loved the support we were given to ensure our scripting fit our needs and was further optimized for processing speed.

Cons:

Seemed a little buggy at first, but support cleared up any issues we were having right away

Very Useful Product

Comments: Extracting contacts

Pros:

You can collect data from links within the original data.

Cons:

Too many options for a novice user. It was difficult for me to digest the instructions.

Review

Pros:

Pretty easy to use, have only ever had one issue and support was really helpful and fixed the issue.

Cons:

Pretty happy with it all, maybe the user interface appearance could be updated slightly

The worst administration possible

Comments: 1. Management doesn't have the decency to communicate to stakeholders
2. Extremely bad leadership
3. Worst sales team ever

Pros:

Absolutely nothing. They boast of robustness but fail

Cons:

1. Pathetic experience in case of competition 2. Worst management possible