Jira Reviews

Powerful Project Management Tool.

Comments: Jira has proven to be an effective solution for managing software development projects, facilitating better teamwork and task streamlining. It does, however, take some time and effort to completely understand all of its functions, but once configured, productivity will be increased.

Pros:

Jira has great project tracking and management features and is quite customizable. The agile boards make work management and sprint tracking easy, and the interaction with other programs like Confluence and Bitbucket is flawless. In addition to that, we can design intricate workflows that are particular to the needs of the company.

Cons:

Particularly for new users, the learning curve can be quite hard. Because there are so many features and options accessible, the UI might occasionally feel overwhelming and take time to get familiar with. Furthermore, the cost may be prohibitive for startups or smaller teams.

great organisation low price

Comments: as a company it keeps us all on track making us more productive

Pros:

the issues filter make life so easy and the tempo app is great for tracking hours

Cons:

the settings are a bit dogmatic and email set up has issues

Decent task tracking service

Comments: We use it for tracking tasks in our development team. It works fine for this purpose. Most of our team has the same issues with it, and we mostly use it because the competitors are worse.

Pros:

JIRA has lots of useful functionality, and although we do not use most of it at the moment I can see our team getting use out of several of the features in the future.

Cons:

The interface is laggy even on high-end machines, the lack of possibility to assign multiple people to one ticket is strange, customer support is poor to average depending on the agent.

JIRA allows us to align the entire team in a single direction!

Comments: In general, I consider JIRA as a tool that after being adopted, we simply cannot stop using it. In addition to being very intuitive, coworkers can be informed or report the progress of activities from their mobile device.
It is excellent for involving all departments of the organization in a single direction, when we talk about executing a project with own, contracted or external resources.

Pros:

Jira is a very complete tool for tracking tasks, sharing work and, in general, for project control. Getting started with it was very simple and requires practically no learning curve. A very useful feature is that it can be adapted to almost any type of project and the use of templates makes it easier to adapt to the way we want to manage our resources. Notifications can be configured automatically or specifically for a person and we can share documents and photographs as evidence of our work.

Cons:

Its licensing may not be as flexible or accessible for small businesses. Therefore, it is important to consider the total number of licenses for which we must pay to use all the functionalities of the tool. It is important to understand that we are storing the historical memory of our projects and even many times contractually, we are obliged to keep this information available several years after finishing a project if the contract requires it.

Jira the planner

Comments: Jira is very efficient for teams to plan, track, and manage their work.

Pros:

It's very good to track the tasks and bugs , also review teams progress

Cons:

It can get complex when working on multiple projects

Best Product Management Tool

Pros:

It's nice to have a tool that keeps user stories, documentation, and code all intertwined.

Cons:

The jql can get a little complicated for folks who are not technical.

Comprehensive Project Management and Agile Tool Jira is a powerful project management tool known for its extensive customization capabilities .

Comments: Jira is highly effective for managing complex projects and workflows but may require a learning curve and careful configuration to fully leverage its capabilities.

Pros:

Customization,Agile Support,Integration,Reporting and Analytics.

Cons:

I see that the least about jira in :Complexity, performance and high cost

Alternatives Considered: ClickUp and Wrike

Reasons for Switching to Jira: Choosing Jira over other project management tools might be preferred for several reasons:Advanced Customization,Strong Agile Support,Integration Capabilities,Scalability,Comprehensive Reporting, flexible issues tracking.

Jira Adminstrator

Comments: The tool is really good when using it as a normal user, but as an administrator it can be quite complex.

Pros:

It has a lot of services that can be used, they are easy to use and customizable

Cons:

It is really complex to administrate, there are a lot of features and services that can be configured and customized

The tool every IT and Non IT analysts will love

Comments: Great experience. Its easy to use and color codes ticket statuses are really nice. Libraries can be organised and keeps the overall experience structured and neat.

Pros:

Tracking tickets. Updating ticket status. Adding/Removing watching list. Easy to use.

Cons:

The user interface is kind of outdated for my liking.

Review Jira, and Consider Your Projects Done!

Comments: My team uses Jira to manage our collaborative projects, track bugs, and organize our projects! Its been wonderful to see what's everything organized by To Do, In Progress, In Review, and Done!

Pros:

Jira does exactly what they say they're going to do: break big ideas into achievable steps! Its been extremely helpful for my team to complete work together!

Cons:

There isn't anything I don't like about Jira!

Jira is the Best Project Management Software

Comments: THe best software for project management ever.
It's paid, but even for our size of projects, we still love to spend some money on it and enjoy the good project management.

Pros:

Everything ! the software is very powerful, it has a lot of options and features: - Scrum, Agility and flexibility of changing flows. - Security setup for every type of users. - A lot of features ( no way to compare it with any other software i know ) - Very simple to use - Sprints support.. - High Availability. - Awesome Designs ( old and new ). And so many other things i love about JIRA

Cons:

I wish the cost was a little more less for small sized companies.

Alternatives Considered: Trello

Reasons for Choosing Jira: Trello is very limited comparing it to Jira.

Switched From: Trello

Reasons for Switching to Jira: The amount of features and the ease of use. Finally, everything is great about JIRA.

JIRA is the best project planning and organising tool

Comments: My overall experience is excellent, it is the best project management software ever. I have used a few others in the past, but there is none that can compete with JIRA. with a integration of slack, confluence, it is very hard to refuse.

Pros:

1. It is very flexible and fitted really well with agile development work. whether you are using kanban or standard sprint planning work flow, it supports all of those. 2. It is extremely useful to do project planning and creating stories, they will be saved in backlogs and you can access them with weight, estimate and priority. 3. It is quick to create a bug ticket to track bugs. 4. It is very easy to plan for a new sprint, by adding task, stories from the backlogs, it helps with the total points you want to target for a particular sprint, it automatically sum up the story points and make sure you don't over plan. 5. great report tool to help you analyse the project completion and nice burn down chart as well. To help the team retrospectively go back and review.

Cons:

1. It is a big over complex by providing such flexible functionalities. But it is worth the time and learning curve. 2. As a developer, I don't have to pay the bill. But it is not very cheap if you have a large development team, the bills add up quickly.

Alternatives Considered: Asana

Reasons for Choosing Jira: it is a online saas. It has more functionalities and very flexible. It is suited for many different development processes. It speeds up project planning, sprint planning. bug tracking, deployment process, and so many more.

Reasons for Switching to Jira: very simple task track tool, it probably helps a small agency project that would be completed in a couple months time. With large and complex projects, or bigger development teams, JIRA is the best option out there on the market right now.

The industry standard for managing the Software Development Lifecycle

Comments: I've used everything from Excel spreadsheets to MS Access to MS Project and I find that JIRA is the best bang for the buck when managing our SDLC.

Pros:

We use JIRA online and it's dead simple to create and manage complex tasks. I love the ability to integrate with great packages like Confluence (which is SOOOO much better than Slack!).

Cons:

Getting new employees up to speed on using the software is more time consuming that it should be. I'd prefer a more intuitive UI.

Alternatives Considered: Microsoft Project

Reasons for Choosing Jira: JIRA matches our software development process (which changed from Waterfall to Agile over time).

Switched From: Microsoft Project

Reasons for Switching to Jira: JIRA matches our software development process (which changed from Waterfall to Agile over time). I also like the flexibility hosted JIRA online gives us to add/administer users and tickets from anywhere.

The software an engineering department can not live without

Comments: Jira cuppled with Agile processes have driven the velocity and overall engineering teams to new heights at the company. I don't see a world where once you are on it you are with it for better or worse.

Pros:

First of all I want to say Jira is DOMINATING the market. There is little that Jira cannot do which makes it a no brainer of everything most startups and companies will use. I love that Jira for the most part is a one-stop-shop for Engineering teams, IT teams, Knowledgebase, ticketing systems. You don't really see issues with using Jira until you get bigger. The fact that I can link Jira tickets to my Git commits and add confluence documents to my tickets and google drive files ALL IN ONE is ourtagious and its something my company loves inside and out.

Cons:

Just like every software out there you cannot be perfect in all ways. Because Jira is a one-stop-shop the biggest issues we have is customization of Jira. Not because Jira cant be customized, but only because it can be customized so much that we need set Jira admins whos sole job it is to manage Jira for the entire company because of the huge learning curve because it takes so much time how to figure out even the littest changes to make our lives easier. On top of that, a big issues I see if that as you grow in Jira it is a money pit at times to have it scale with the company. At this point, we are so vested in Jira we cannot get off of it. Adding SSO, and Confluence, and CI DI, and all the features that they promote arent dominating their fields, but its like "Well.... We are on Jira and they don't integrate well with other software so if we want the best features I guess we will have to use all their software"

Alternatives Considered: GitLab

Reasons for Switching to Jira: Like I said, Jira is leader in the market for Engineering teams, it makes the most sense. Jira is the best software for startup companies needing it.

Review for Jira as a developer

Comments: We moved our IT department to start using Jira for the teams that work in development. We have not yet moved our Helpdesk or "system uptime" teams over since we are still looking at what product works best. So with the smaller team, I believe it has helped in keeping our tickets in order. It is simple to see what is currently being worked on in each project. We do not have the highest plan so we do not have all features, but I think our current feature set is large with room to evolve.

Pros:

Jira is excellent at keeping track of our issues and linking between them on a kanban board. It was our introduction to a Kanban system of tickets. There are also many features we see ourselves using that we are on the verge of delving into, allowing us to focus on the tickets now but expand in the near future. I like that tickets are easily linked to each other. Our previous system made it difficult to know which tickets were related, while Jira has several options for relating tickets (related to, duplicates, blocked / blocks/ etc)

Cons:

I think the price can get high depending on how big your team is. We were just over the free limit which becomes a large cost, especially once you include subscriptions to confluence etc. I think the load times and UI can get buggy at times, there are multiple times a day I have to click through menus several times for it to register. This is by far the most frustrating thing, especially when you have many tickets on a page. One issue we had was that our current ticket system allows us to CC users onto tickets so they (+ anyone else we add) can get an update. This was not possible through regular Jira, however something similar could be done with effort on the Jira Service Management side.

User Experiance

Comments: My overall experience is this service does what it is supposed to do and that is to give you a ticketing system in the cloud that can integrate with thrid-parties and give our users access to the system no matter where they are in the world.

Pros:

The service which is the Cloud version is just as you would expect from the Helpdesk Type system. You have the ability to manage permissions to what access users have. You have plenty of third-party integration options. Also, one of the most important services is the ability to integrate Azure SSO.

Cons:

One of my pet hates with this service is the tickets themselves in that on some tickets their comments can get lost in that the system starts to hide the older comments so if you are in a rush to get some info you need to unhide those comments

Alternatives Considered: ServiceNow Customer Service Management and ConnectWise ScreenConnect

Reasons for Choosing Jira: We moved from the application due to the number of other third parties needing to get involved. The Jira is widely used so we decided to move the Project-Based tickets into a Cloud-Based Jira system. There was also a cost involved.

Switched From: ManageEngine ServiceDesk Plus

Reasons for Switching to Jira: We have used the On-Premis version of Jira in the past plus most of the Third-Parties we are dealing with also use the Jira Cloud Platform

Excellent solution as “One stop shop” in IT industry

Comments: Jira is life savior for many new scrum masters and managers for cost effective project management

Pros:

This software is very easy to manage day to day work,progress,assignments and forcast for different phases of projects..It turned out to be very effective tool in order to achieve efficient and cost efffective operational model in enterprise organizations

Cons:

This software should have most reporting widgets and open integration ports so that various data connectors can be integrated for limitless reporting

Alternatives Considered: Power BI Connector for Jira

Reasons for Choosing Jira: Jira is more user friendly

Switched From: Confluence

Reasons for Switching to Jira: Jira is easy to handle and support from maintenance perspective

Best way to track your time and tasks

Comments: I use Jira for multiple projects I am involved in and all of them benefit greatly from it. I organize my work, from writing scenarios, over shooting material, to finalizing the movies through Jira tickets. I also work in a small development team as an external advisor and all of our tasks are handled through Jira. We always know what the blockers are, in which stage the tickets are, and if any action is needed on any of the tasks. It makes my work quick and efficient. Frankly, without Jira, I would be lost.

Pros:

Jira is the most professional ticketing solution I found so far. It is by far the easiest to use and is the golden industry standard.

Cons:

Some options related to sprints can be hard to find in the context menus, but once you know where they are it becomes much easier to use.

Alternatives Considered: Trello

Reasons for Choosing Jira: Because I started working on a project that uses Jira so I moved all of my operations there.

Switched From: Trello

Reasons for Switching to Jira: It seemed more feature heavy and this is exactly what I was looking for when I was choosing my next ticketing tool.

Jira offers a comprehensive range of project management services.

Comments: From last 3 years, I am using Atlassian products especially Jira. With ease, I am managing my agile and software development products in Jira. This tool offers a vast variety of services/functionalities which really helped me a lot to manage my project and activities on a daily basis. Scrum/kanban board, automation, service desk/issue collectors & integration with other applications like servicenow, slack etc helps me to keep track of all the info at one place. The integration of Jira with other applications like Servicenow, slack, github etc helps me to keep track of all the info at one place. With Github integration, I can manage my repos and pull requests info on Jira issues. Jira slack integration helps to get the notifications each time an issue gets created in my Jira project. Jira Servicenow integration is great functionality for Incident management tracking in Jira.

Pros:

The best thing about this tool is that it offers you so much functionalities that makes your day to day work easier to manage and you can easily keep track all the project info at one place. Integration with other applications is one of the great functionality what this tool offers.

Cons:

There are limited automations functionalities this software has to offer. While the project is software type, it does not offer you the automations functionalities. Other than that, this tool is a one stop solution for all your project needs.

Alternatives Considered: Zoho Sprints

Reasons for Switching to Jira: Jira is my preferred option over Zoho because of their superior user interface and user experience.

Brickflow Loves Jira

Pros:

Jira rocks for Brickflow because it keeps things organized with boards and to-do lists, but also makes working together a breeze. Everyone can see how projects are coming along and stay on the same page, which is pretty sweet.

Cons:

Jira can be a double-edged sword. While it excels at organization with boards and to-do lists, setting things up can feel like navigating a labyrinth. Collaboration features are limited, so forget chatting with teammates directly within the app. For non-technical teams, Jira's robust features might be overkill compared to simpler tools.

Alternatives Considered: monday.com

Reasons for Choosing Jira: Jira worked better with tech teams and we are a tech company primarily

Switched From: Asana

A very powerful task tracking system

Comments: JIRA is easy to use and great for managing work tasks on a project, however customization options are often only available to admins.

Pros:

Our company uses JIRA to manage work tasks. It has all the important features for assigning work to team members, tracking how long each task takes, notifications, capturing comments and hours worked. The tools allows for the flexibility to create your own JIRA ticket types or categories, with any kind of number of input fields. Data fields may be dropdown boxes, tags, values, or free text. Fields inherently have the ability to recognize hyperlinks and add those in once you type out a link, and it also recognizes JIRA links, such that if you enter a JIRA ID tag, it automatically creates a hyperlink to that JIRA entry. JIRA supports Agile development schemes and tickets could be easily tracked through a JIRA Dashboard. JIRA filters are also easy to use. You may use the basic query that provides you with simple dropdown fields for common elements, or you can create more advanced queries using JQL.

Cons:

Being a JIRA user can be limiting as you only have the ability to enter data for the fields that are currently configured. You have to go through IT or the admins for any form of customization such as adding/removing/hiding fields, setting what kind of text format is in each field (e.g. plain text vs rich text) and modifying which fields are required vs optional. When you have rich text formatting, sometimes it can be frustrating getting the text to show up the way you want. The workaround for this would be to use the Text tab instead of the Visual tab so that you can modify the formatting tags.

Jira Atlassian software online is the best but could easily be so much better!

Pros:

I like how I can organize my team, so we're rowing in the right direction when it comes to software development. With Jira, it is easy to check the board for what the team is currently doing, what is not started yet, and what needs to be pushed across the finish line. It is honestly the best software out there for what it does. Backlog grooming is done well using this software as well. I like being able to customize swim lanes.

Cons:

If you want to do anything more than just customize how many swimlanes you have on your active jira board, it gets complex really quick with ticket statuses. I often times cannot do what I want to do without going into a million screens to figure it out. And even then, I end up not having enough permission to do what I want to customize what is displayed when you drag a ticket from one column to another, etc. Nightmare. Also, PLEASE PLEASE PLEASE Jira, get with the program and follow standard linking convention. If I link to a web site that is NOT on the same domain, open it in a new tab or window. DO NOT open it in the same browser tab. This is just wrong. Local links (same domain) can open in the same tab, but foreign links should open in a new tab. Period. It drives me crazy when I click on a link in a comment and I get busy and then wonder where my backlog went! This happens way more than I'd like to admit. Also, one more simple game-changing request that the software currently doesn't do: When I'm backlog grooming, I'd like to group select a bulk set of tasks and figure out how much time estimate in aggregate they all are. Nowhere can I do this easily unless I literally make a fake sprint and shove them all in it. PLEASE add a summation at the bottom of the screen for when multiple tasks are highlighted, like how spreadsheets sum selected cells automatically! I should NOT have to go to great lengths just to see what several task estimates/story points sum to.

Jira - you might not want to use it, but it has all the features you will ever need!

Comments: Jira is all about customization and making it work for your own workflow.

Pros:

Jira can be customized to fit almost any workflow imaginable, whether it be a very simple Kanban board or very restricted and complicated workflows with approvals and automations. If you learn it well you can make it work in almost any organization - which is a skill you can use between jobs!

Cons:

Jira isn't very intuitive to use and setup when you first start using it. They are making a conscious effort to simplify it with the new next-gen projects, which does help, but the UI is often slow and requires waiting between screens loading too often, which can be annoying at times.

Alternatives Considered: Trello

Switched From: Trello, Flow and Asana

Jira is an excellent tool for organizing tasks, tracking progress, and collaborating in a team

Comments: Overall, Jira is a powerful yet flexible project management software that has become a go-to tool for me. Its customizable features and ease of use make it a great choice for anyone looking to improve their project management capabilities.

Pros:

I use Jira at work everyday. It helps me organize my tasks, keep track of my progress, and connect with my team more efficiently. Jira allows me to customize my workflow, issues, and fields to fit my unique needs. This flexibility helps me to avoid confusions, and improve my productivity.Furthermore, Jira integrates with more than a thousand third-party tools, such as GitHub and Slack. This integration capability is very important because it facilitates cross-functional communications.Jira's reporting features are very essential. It allows me to monitor my progress, identify bottlenecks, and make data-driven decisions. The reports can be customized and exported in various formats.Jira helps me to prioritize work, and deliver value faster. I totally recommend project managers and company employees to use Jira at work. It helps you be more productive at work.

Cons:

In my opinion, there are no cons for Jira. The only thing I can mention is that the software can be overwhelming for new users due to its rich features and complex interface. It requires some training and patience to fully utilize its capabilities. However, I do not consider this as a dislike. It is a faily user-frienly software. I enjoy using Jira at work!

Enhancing Productivity and Collaboration with Jira Software

Comments: It simplifies project management, issue tracking, and agile development, resulting in increased productivity, faster delivery, improved collaboration, and data driven decision making.

Pros:

It has some really useful features like customizing how you work, support for different ways of managing tasks, and keeping track of your work. It can also connect with other tools you use. While it's powerful, it might seem a bit tricky at first. Making it work smoothly with the tools you already use depends on how complex your setup is and how familiar you are with the software. But the good news is, Jira gives you lots of options to connect things together. You might need some help setting it up perfectly, but it can be a valuable tool for getting work done efficiently.

Cons:

Some people might find It a bit tricky when they first start using it, especially setting up projects and making custom workflows. It's become easier to use over time, but it can still be a bit challenging for newcomers or those who aren't tech-savvy. Making it work smoothly with the tools you already use depends on how complicated your setup is. Sometimes, you might need help from experts to make everything fit together perfectly.