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About GoAudits

Smart mobile platform for auditing & inspections. The efficient way to improve quality, safety, operational standards & compliance.

Learn more about GoAudits

Pros:

The integration capabilities with other systems and the detailed reporting tools provide valuable insights and streamline workflow, enhancing overall productivity.

Cons:

Not sure if I can think of any features that I would change.

GoAudits ratings

Average score

Ease of Use
4.7
Customer Service
4.9
Features
4.6
Value for Money
4.7

Likelihood to recommend

9.3/10

GoAudits has an overall rating of 4.8 out of 5 stars based on 138 user reviews on Capterra.

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Filter reviews (138)

Adam
Adam
Health & Safety Director in UK
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

GoAudits Is The Way To Go!

5.0 3 years ago

Pros:

We Find Using GoAudits Is Very User Friendly For Both Our Team & Our Clients, The Ability To Quickly Conduct An Inspection And Have It Immediately Sent To Our Clients Is Amazing! The Dashboard Allows Us To View Any Outstanding Task & Action Points. The Support Has Been Fantastic From GoAudits, From Enquiry To Ongoing Support!

Cons:

Nothing At This Stage (Currently 6 Months Into Using GoAudits)

GoAudits Response

3 years ago

Adam, thank you for your positive feedback. Happy to hear that you appreciated the support from our customer service!

Patryk
Facilities and Project Support Manager in UK
Retail, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Comprehensive and User-Friendly Auditing Tool

5.0 4 months ago

Comments: My overall experience with GoAudits has been highly positive. The platform significantly enhances the efficiency and accuracy of our auditing processes. Its robust set of features, from customizable templates to offline functionality, meets our diverse auditing needs. While there are minor areas for improvement, such as app performance and pricing, the benefits far outweigh these drawbacks. GoAudits has proven to be a valuable tool in streamlining our audit workflows, providing detailed and actionable reports, and ultimately helping us maintain high standards of compliance and quality across our operations.

Pros:

What I liked most about GoAudits is its user-friendly interface and comprehensive feature set. The application simplifies the audit process with its intuitive design, making it easy for users of all skill levels to conduct thorough inspections. The customizable templates are a standout feature, allowing organizations to tailor their audit forms to specific needs. Additionally, the offline functionality ensures that audits can be performed even in areas without internet connectivity, which is crucial for field operations. The integration capabilities with other systems and the detailed reporting tools provide valuable insights and streamline workflow, enhancing overall productivity.

Cons:

What I liked least about GoAudits is the occasional lag in the mobile app, especially when dealing with larger datasets. This can be a minor inconvenience during extensive audits. This rarely happens but worth mentioning.

GoAudits Response

3 months ago

Thank you for the detailed review, Patryk! We’re glad GoAudits' user-friendly interface, customizable templates, and offline functionality meet your needs. It’s great to know that our platform makes it easy for users of all skill levels to conduct thorough inspections. We appreciate your feedback on app performance and will keep it in mind for future updates.

Beth
Concierge in UK
Executive Office, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Go Audit Checklist

3.0 2 years ago

Comments: The more in-depth you have to be with details, the more the app seems to struggle.

Pros:

Management can easily delete/ update any questions.

Cons:

The product often logs you out when trying to upload photos, this happens on a daily basis.Limits you to only uploading 4 photos when showing damage ect, so limits what you can show on reports.If you press 'no' for option it lowers the percentage of the report or in some cases wont let you complete until marked'yes'.

GoAudits Response

2 years ago

Hi Beth. We appreciate you for taking the time to share your thoughts. We are constantly working on improving the app, so we can assure you that our team will revise your feedback. We are glad you found the app's flexibility helpful, and thank you again for your feedback.

Eric
Director of Business Development in US
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Heaterz Hot Chicken Review

5.0 4 months ago

Comments: It's been amazing. I appreciate how quickly the team responds to changes we make to our audits, how user friendly the audits are, and the accountability of being able to receive photos from our staff/employees to ensure processes are being followed.

Pros:

The flexibility to make the audits unique to fit our business needs. We use the audits for multiple stores along with our food trucks, which allows us to ensure we have checks and balances for our processes and there's consistency across the board.

Cons:

I can honestly say we don't have anything negative to say. We've been very pleased with the program and our business has become much more efficient.

GoAudits Response

3 months ago

Hi Eric. Thanks for sharing how GoAudits has made your business more efficient! It’s great that tailored audits fit your business needs across stores and food trucks and help maintain consistency. Our team is happy to hear that you find the GoAudits app user-friendly.

Wachirawin
Assistant Manager - Security in Thailand
Security & Investigations, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Assistant Manager Security

5.0 4 months ago

Comments: Overall the app is great. It would be great if the patrol listed can be re-arrange by dragging.

Pros:

it is a great application and accurate application for auditing.

Cons:

It is very difficult to re-arrange the list as you need to re-create the list which will take you more time. for example: 1. Floor 24 2. Floor 22 3. Floor 23 It would be great if I could drag 3. Floor 23 to replace with 2. Floor 22. cause sometime the content of each floor are different. so we just can't rename the floor.

GoAudits Response

4 months ago

Hello. Thank you for your thoughtful review! We’re glad you find GoAudits to be a great and accurate tool for your auditing needs. Your feedback is very valuable, and we appreciate you bringing this to our attention. Feel free to contact us if you need any additional assistance or if you have any further suggestions at [email protected]

Bora
IT Manager in Cambodia
Hospitality, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

IT Manager

5.0 4 months ago

Comments: Working with Goaudits has been great the support team have always been a great help with any problems.

Pros:

I love the support that we receive from the Goaudit

Cons:

. Support is excellent and very customer focused.

GoAudits Response

3 months ago

Hi Bora. Our team is delighted to hear that working with GoAudits has been a pleasant experience for you. With our customer-centric support team, we strive to provide effective and reliable service, and we’re glad you’ve found it valuable.

Pavel
Quality manager in Czechia
Facilities Services, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Quality manager

4.0 4 months ago

Comments: My overall experience is good. Excellent support from the manager [sensitive content hidden] to the system support from [sensitive content hidden].

Pros:

Speeding up the audit process. The working environment of the application and the system is clear for me as a user.

Cons:

It is not possible to send all found non-conformities in one message after creating an audit.

GoAudits Response

3 months ago

Hi Pavel. It's great to hear that the GoAudits app speeds up your audit process and you find the software easy to use. Our team is also pleased to know that you’re receiving excellent support. Thanks for your review and feedback.

Jill
Accountability Manager in US
Business Supplies & Equipment, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Go, go, go GOAudits!

4.0 3 months ago

Comments: My overall experience has been very positive! We plan on using this platform above any other audit software!

Pros:

I love the app! It is easy to use and very user-friendly! I also love the support staff! [sensitive content hidden] has been my go-to guy for all my questions and system support. If I need to answer any question, he will either find a solution or help me find an answer quickly!

Cons:

I used to really love the broadcast function. But recent changes have made it less convenient to use. I also think the analytics are slightly primitive. It would be more useful if data graphics could be used to show data.

Rumaine
Business Analyst in Jamaica
Food & Beverages, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

GoAudit Review

5.0 3 months ago

Comments: GoAudit, has been a brilliant experience so far, the tool executes as it is intended to, with minimal to no faults. 100% would recommend any business entities to use the platform to transform their auditing structure to gain quick sight from the results of the audits

Pros:

The ability to transform and replicate our audits entirely in a digital space, without limiting the user in capturing the essence of the audit. The quick and automatic insights the application provides is a major key in reducing the time spent auditing, which has helped the team a lot.

Cons:

No cons so far, the Go Audit team resolves any issue that may arise in short succession.

Rizan
Director of Talent and Development in British Virgin Islands
Hospitality, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

A Must Have Performance Standards Auditing Tool

5.0 2 months ago

Comments: GoAudits is a powerful and flexible tool for businesses conducting regular audits and inspections, but the cost might be a concern for certain organizations.

Pros:

GoAudits has a clean and intuitive interface, making it easy for users of all technical abilities to navigate and use efficiently. Minimal training is required for most users. The app generates detailed reports instantly after completing an audit, saving time on manual paperwork. Reports can be customized and shared in various formats, such as PDF and Excel.

Cons:

The pricing can be considered high for smaller businesses or teams with tight budgets. Some users feel that additional features should be included in lower-priced tiers.

Kiel
Sr. Safety Manager in US
Environmental Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great Platform

5.0 5 months ago

Pros:

GoAudits works for most of our company and client needs. The customer service is always top notch. The overall program is easy to set up and use.

Cons:

Building an audit from scratch is difficult for a new user, fortunately, GoAudits and their team can take your concept, even from a scratch of paper, and build an audit system to suit your needs.

GoAudits Response

4 months ago

Thanks for the review, Kiel! We're thrilled that GoAudits meets your company and client's needs and that you find our customer service top-notch. If you need more help, we're here for you!

Jaime
Safety Director in US
Construction, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Top Notch software

5.0 4 months ago

Pros:

Ease of use and mobilty to do audits on the go or saved and load later.

Cons:

Not much to dislike. Everything you need is customizable.

GoAudits Response

4 months ago

Thanks for the 5-star review, Jaime! We're glad that you found GoAudits to be top-notch auditing software that is user-friendly and perfect for on-the-go audits.

Stacey
President in US
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Audits and reports made easy

5.0 10 months ago

Comments: Excellent customer service and tech support. This app has helped me to successfully deliver my projects for our clients. I also was able to easily train new staff on how to use it, it is very user friendly.

Pros:

Easy to change a checklist's questions to fit changing needs of a project.

Cons:

Cannot batch download reports. We can see a library of the reports but we have to download them to print them. Would like to be able to select a batch of reports to download as a group.

GoAudits Response

10 months ago

Hi Stacy. Thank you for your valuable feedback on the GoAudits app! We appreciate your positive comments on the app's flexibility and user-friendliness. Regarding your suggestions, our team is working on enabling batch downloads of reports to enhance your experience. We're thrilled to hear that our team offered you excellent support and that the app helped you successfully deliver your projects for clients.

Daniel
Operations Manager in US
Packaging & Containers, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Fantastic Product!

5.0 last year

Comments: This product has helped us with compliance/safety/raw material audits, quality/shipping/sales processes, facility inspections, and so much more.

Pros:

We have only scratched the surface with this product, and it have made processes more efficient and streamlined. Support is excellent and very customer focused. They help provide solutions versus no it can't be done. 100% recommended for businesses looking to be more efficient and utilize technology.

Cons:

No cons that would make me stop using this product.

GoAudits Response

last year

Hi Daniel. Thank you for the 5-star review and for rating GoAudits as a fantastic product. Thanks for recommending it, our app is indeed very easy to use and designed to streamline the auditing process. It's great to hear that you had a wonderful experience with our support team.

Marios
Service and Quality Executive in Cyprus
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Review for Go Audits

5.0 11 months ago

Comments: Exceptional! We are really looking forward to long-term collaboration!

Pros:

1. The new application is really fast and loved the upgrade 2. Easy to use (After the induction to the app, after a few times, it is great to use.) 3. [sensitive content hidden] is supper! 4. [sensitive content hidden], our customer success manager, is top! 5. Go Audits did the checklist for us, which was so helpful as it is tricky and challenging for users uploading the questions. When you are not uploading your checklist, you are often unable to do so. Our entire team is grateful for this service.

Cons:

1. When using the old platform and completing our checklist via tablet or phone, it sometimes crushed, and when logged in through a computer or laptop, many questions did not save the answer as well as the images uploaded from the inspector.

GoAudits Response

11 months ago

Hi, Marios. Thank you for sharing your feedback. We're sorry to hear about the challenges you faced with the old platform and are happy to hear that our new, redesigned GoAudits mobile app is easy to use and fast. Our team takes pride in delivering exceptional support, and we're glad they made a positive impact on your experience. We look forward to providing you with excellent service for many years to come.

Agness
FB Manager in Romania
Consumer Services, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Great app to navigate through different functionalities for users

5.0 11 months ago

Pros:

The app's offline mode is a game-changer for inspectors working in areas with limited connectivity. Also it allows users to capture and attach photos directly within the app.

Cons:

There is always room for minor improvements in features and performance optimization, but the app stands out as a reliable and versatile solution for various inspection needs.

GoAudits Response

10 months ago

Hi Agness. Thank you for your review! We're glad you find the GoAudits app great for navigating different functionalities, and the offline option for inspections in areas with limited connection & the photo feature is helpful for your business. Our team continuously works to enhance our clients' experience and looks forward to exceeding your expectations.

manoj kumar
System Team Leader in Saudi Arabia
Food & Beverages, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Customer Friendly Support Team

5.0 9 months ago

Pros:

Its ease your way of doing audit . training the team is easy.

Cons:

Nothing. you can find everything. it works even without Wi-Fi or mobile data during audit. while synchronization time only it needs network. no loss of Datas

GoAudits Response

6 months ago

Thank you for your feedback! We're glad that the GoAudits app has made your audits easier and that you appreciate our customer support and the app's offline functionality.

Altamash
Assistant Butler manager in British Virgin Islands
Hospitality, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Helpful & Streamlined

5.0 10 months ago

Pros:

Amazing/ Simple/Well-Structured/Multiple Options.

Cons:

I have one concern with linking it up with an email.

GoAudits Response

9 months ago

Hello Altamash. It's great to hear that you find GoAudits helpful and easy to use and that you like its simplicity, well-organized interface, and multiple features. Please get in touch with our team if you have further questions or need assistance at [email protected]. We'd be more than happy to help you.

Devashish
HSKP Representative in Romania
Hospitality, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

A platform that facilitates the day-by-day inspections

5.0 last year

Pros:

Through live inspections and instant reporting, the app enabled us to analyse all activities in greater detail without spending so much time on traditional procedures. The fields are simple to fill out, and the app's user interface is intuitive, the ability to add instant pictures is great.

Cons:

Although the re-importing option can be a little bit slower at times, overall the experience was positive.

GoAudits Response

last year

Hi Devashish. Glad you analysed and monitored all inspection activities with GoAudits instant reports and dashboards functionality. The intuitive interface and the pictures feature is definitely simplifying the auditing process. Our team is also working on the reimporting data option. Thank you for your review.

Kerry
Assistant Compliance Manager in UK
Hospitality, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Intuitive report interface, easy administration and great customer service

5.0 2 years ago

Comments: The previous software we were using was complicated to administrate and GoAudits has been a pleasure to set up and use. Customer support has been amazing with our dedicated client manager readily available and helpdesk very responsive when (rarely) required. The interface is very intuitive and our team needs very little training to enable them to use the product effectively. The GoAudit team have worked hard to ensure that we have bespoke reporting, both automatic and on demand, which suits our client's needs.

Pros:

The team at GoAudits are quick to respond to any queries and open to suggestions for improvements. The whole interface is easy to use, from administration to end use by our audit team, and it has also helped our clients to focus on the audit reports. The client site managers are presented with access to an Action Plan, keeping the audit in a 'live' state until corrective actions are taken. This has helped drive involvement from Operations teams, encouraging improvement between visits resulting in higher audit scores and better compliance with policies and procedures

Cons:

The necessity to be 'online' to start an audit or view the report can occasionally cause issues in the middle of a 'tin-can' factory with very little reception but is usually easily resolved with a short walk!

GoAudits Response

last year

Hi, Kerry. Thank you for your review and feedback. We are pleased to see that the GoAudits app has not only improved your audit scores and compliance but you have also found our team's proactive approach and features to be very helpful. Regarding your feedback, you can start the audit while you are "offline," but you'll need to be connected to an internet source to generate the report.

Eilleen
F&B Coordinator in Romania
Hospitality, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent tool for the weekly inspections

5.0 last year

Pros:

Easy to perform inspectionsClear information on the reportsInstant reports The email distribution list is a great featureGreat support with the checklists and configuration

Cons:

There isn't really anything substantial I want to make a fuss about, but it would be great to always have our login information saved and added automatically when needed to log in to the mobile app.

GoAudits Response

last year

Dear Eilleen, we thank you for taking the time to give us your feedback. Great to hear that you had a positive experience with the GoAudits inspection app! Regarding the login process, we will ask our support team to reach out and show you how to save login information in your device. Best wishes!

Edgar
Front Office Representative in Romania
Events Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Fantastic to work with GoAudits

5.0 last year

Comments: Overall I am satisfied with the product.

Pros:

The App is easy to use, same for the WebApp. The team is always supportive and reply very fast to all our requests

Cons:

We can identify more opportunities on the other departments and also to work more on the data we get.

GoAudits Response

11 months ago

Hi, Edgar. Thank you for the 5-star review and for your feedback. We are more than happy to hear that our support team responded quickly to your inquiry and you find GoAudits a fantastic auditing tool.

Desmond
Front Office Supervisor in Romania
Hospitality, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Right tool to perform inspection within a company

5.0 last year

Comments: Overall I am satisfied with the product and I find it very useful.

Pros:

Easy to use within the companySimple interface Accurate information is provided

Cons:

There were some small glitches, but the support team provides immediate assistance.

GoAudits Response

last year

Hi Desmond. Glad you found GoAudits to be the right tool to perform inspections and easy to use. Thank you for your review and feedback.

Nevana
HSKP Assistant in Romania
Hospitality, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Accessible tool to collect information

5.0 last year

Pros:

System provides fast reports for us to analyse and keep the standards high.It is very easy to use.

Cons:

There are no major issues to complain, we always get assistance from support if something is needed.

GoAudits Response

last year

Thank you for the review, Nevana. It is fantastic to hear that GoAudits' reports and analytics features help you maintain high standards and that the app is so easy to use.

Verified Reviewer
Verified LinkedIn User
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Very versatile tool that exceeded expectations

5.0 last year

Comments: Very positive experience with [sensitive content hidden] and the team.

Pros:

Ease of use, flexibility and the ability to have negative scoring.

Cons:

I honestly have no negative feedback. It all worked as it was promised.

GoAudits Response

last year

Thank you for the 5-star review! Glad to hear the negative scoring feature is helpful and that the GoAudits app exceeded your expectations.