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GoAudits Reviews

4.8 (143) Write a Review! United Kingdom Local product

About GoAudits

Smart mobile platform for auditing & inspections. The efficient way to improve quality, safety, operational standards & compliance.

Learn more about GoAudits

Pros:

The integration capabilities with other systems and the detailed reporting tools provide valuable insights and streamline workflow, enhancing overall productivity.

Cons:

Not sure if I can think of any features that I would change.

GoAudits ratings

Average score

Ease of Use
4.7
Customer Service
4.9
Features
4.6
Value for Money
4.7

Likelihood to recommend

9.3/ 10

GoAudits has an overall rating of 4.8 out of 5 stars based on 143 user reviews on Capterra.

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Filter reviews (143)

Adam
Adam
Health & Safety Director in UK
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

GoAudits Is The Way To Go!

5.0 3 years ago

Pros:

We Find Using GoAudits Is Very User Friendly For Both Our Team & Our Clients, The Ability To Quickly Conduct An Inspection And Have It Immediately Sent To Our Clients Is Amazing! The Dashboard Allows Us To View Any Outstanding Task & Action Points. The Support Has Been Fantastic From GoAudits, From Enquiry To Ongoing Support!

Cons:

Nothing At This Stage (Currently 6 Months Into Using GoAudits)

GoAudits Response

3 years ago

Adam, thank you for your positive feedback. Happy to hear that you appreciated the support from our customer service!

Rosie
OWNER in US
Retail, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

EXTREMELY VALUABLE

5.0 last year

Comments: Although I would love to keep this a secret from my competitors, it truly is a great product.

Pros:

So many to list. Ease of use. Customer support is second to none. Excellent way to improve standards to any company.

Cons:

Zero cons! And we haven't even touched the surface of all the uses.

GoAudits Response

last year

Thank you for the review, Rosie. We're glad to hear that GoAudits is an excellent tool for companies to improve their standards, easy to use and our customer support team was extremely helpful.

Beth
Concierge in UK
Executive Office, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Go Audit Checklist

3.0 2 years ago

Comments: The more in-depth you have to be with details, the more the app seems to struggle.

Pros:

Management can easily delete/ update any questions.

Cons:

The product often logs you out when trying to upload photos, this happens on a daily basis.Limits you to only uploading 4 photos when showing damage ect, so limits what you can show on reports.If you press 'no' for option it lowers the percentage of the report or in some cases wont let you complete until marked'yes'.

GoAudits Response

2 years ago

Hi Beth. We appreciate you for taking the time to share your thoughts. We are constantly working on improving the app, so we can assure you that our team will revise your feedback. We are glad you found the app's flexibility helpful, and thank you again for your feedback.

Ruta
HSKP Manager in UK
Hospitality, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

GoAudits is a user-friendly app

5.0 4 months ago

Comments: Overall I am satisfied with the GoAudits app and it is features.

Pros:

The app is user friendly for the tasks I have to perform. I have a clear understanding of the features, the app performance is good.

Cons:

I do not have anything to mention on this section.

GoAudits Response

3 months ago

Hello Ruta. We’re pleased to hear that GoAudits met your expectations and that you found the app user-friendly. Thank you for your review and for sharing your experience!

Victoria
Associate Director of Quality Assurance in US
Food Production, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

GoAudit Review

5.0 5 months ago

Comments: [sensitive content hidden] have both been very helpful and responsive to our needs and questions. Very happy to have purchased the software and look forward to utilizing to its full capacity in 2025.

Pros:

Analytics & the ease of taking pictures and adding them into the report. Also the creation and personalization of the reports.

Cons:

Nothing as of now. We have had 30 min weekly meetings with Fazal to help train us which has been very helpful.

GoAudits Response

3 months ago

Hello Victoria. Thank you for sharing that you've had a positive experience with GoAudit, especially with the analytics, ease of adding pictures, and customizable reports. We’re also glad to know that our team has been helpful and responsive in supporting your needs. We appreciate your feedback and look forward to helping you make the most of GoAudits in 2025!

Maciej
Head of Operations in UK
Hospitality, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Best Audit App so far

5.0 last year

Pros:

speed, accessibility, functionality, statistics

Cons:

more functions, to help comply with other operating platforms, like temp monitoring or food safety , heath and safety management , checklists

GoAudits Response

last year

Hi Maciej. Thank you for your valuable feedback! We're thrilled you find the GoAudits app the best auditing tool for speed, accessibility, functionality, and comprehensive statistics. We appreciate your insights on additional functions. Our team is actively working on expanding different features to enhance the experience and make the auditing process seamless. Thank you for your suggestions and review.

Patryk
Facilities and Project Support Manager in UK
Retail, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Comprehensive and User-Friendly Auditing Tool

5.0 7 months ago

Comments: My overall experience with GoAudits has been highly positive. The platform significantly enhances the efficiency and accuracy of our auditing processes. Its robust set of features, from customizable templates to offline functionality, meets our diverse auditing needs. While there are minor areas for improvement, such as app performance and pricing, the benefits far outweigh these drawbacks. GoAudits has proven to be a valuable tool in streamlining our audit workflows, providing detailed and actionable reports, and ultimately helping us maintain high standards of compliance and quality across our operations.

Pros:

What I liked most about GoAudits is its user-friendly interface and comprehensive feature set. The application simplifies the audit process with its intuitive design, making it easy for users of all skill levels to conduct thorough inspections. The customizable templates are a standout feature, allowing organizations to tailor their audit forms to specific needs. Additionally, the offline functionality ensures that audits can be performed even in areas without internet connectivity, which is crucial for field operations. The integration capabilities with other systems and the detailed reporting tools provide valuable insights and streamline workflow, enhancing overall productivity.

Cons:

What I liked least about GoAudits is the occasional lag in the mobile app, especially when dealing with larger datasets. This can be a minor inconvenience during extensive audits. This rarely happens but worth mentioning.

GoAudits Response

7 months ago

Thank you for the detailed review, Patryk! We’re glad GoAudits' user-friendly interface, customizable templates, and offline functionality meet your needs. It’s great to know that our platform makes it easy for users of all skill levels to conduct thorough inspections. We appreciate your feedback on app performance and will keep it in mind for future updates.

Eric
Director of Business Development in US
Food & Beverages, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Heaterz Hot Chicken Review

5.0 7 months ago

Comments: It's been amazing. I appreciate how quickly the team responds to changes we make to our audits, how user friendly the audits are, and the accountability of being able to receive photos from our staff/employees to ensure processes are being followed.

Pros:

The flexibility to make the audits unique to fit our business needs. We use the audits for multiple stores along with our food trucks, which allows us to ensure we have checks and balances for our processes and there's consistency across the board.

Cons:

I can honestly say we don't have anything negative to say. We've been very pleased with the program and our business has become much more efficient.

GoAudits Response

7 months ago

Hi Eric. Thanks for sharing how GoAudits has made your business more efficient! It’s great that tailored audits fit your business needs across stores and food trucks and help maintain consistency. Our team is happy to hear that you find the GoAudits app user-friendly.

Anne
Marketing Manager in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Excellent Transition to Digital

5.0 9 months ago

Comments: The overall experience of GoAudits has been really positive. The excellent customer service and support, together with the great product, user-friendly, additional functionality and in-depth reporting gave us a easy and cost effective route to make the shift from paper to digital inspections. We will continue to recommend Go Audits to others.

Pros:

Our Association represents the best visitors attractions in Devon. All our members are annually inspected to ensure the highest standards and visitor experience. Go Audits made it possible for us to make the transition from paper to digital for our inspections. This was made easy with the excellent customer care and support they offer. Our inspectors really enjoy using the App and using the additional functionality of adding photos and comments. Plus our members really rate the full detailed reports they receive. We are heading into year two and will start benchmarking. We have updated our original form with the help of support and are now bringing in another Mystery Shopper inspection form. Go Audits have offered us further training on additional functionality that we didn't use in year one. We have already recommended Go Audits to a similar Tourism Association and would highly recommend to others.

Cons:

One url with all the platforms in one place would be easier but its all still workable.

GoAudits Response

7 months ago

Hi Anne, thanks so much for your fantastic review! Happy to hear GoAudits made your transition to digital inspections smooth and that your team is enjoying the app's features like photo uploads, comments section and detailed reporting. We appreciate your recommendation and look forward to supporting you in year two!

Wachirawin
Assistant Manager - Security in Thailand
Security & Investigations, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Assistant Manager Security

5.0 7 months ago

Comments: Overall the app is great. It would be great if the patrol listed can be re-arrange by dragging.

Pros:

it is a great application and accurate application for auditing.

Cons:

It is very difficult to re-arrange the list as you need to re-create the list which will take you more time. for example: 1. Floor 24 2. Floor 22 3. Floor 23 It would be great if I could drag 3. Floor 23 to replace with 2. Floor 22. cause sometime the content of each floor are different. so we just can't rename the floor.

GoAudits Response

7 months ago

Hello. Thank you for your thoughtful review! We’re glad you find GoAudits to be a great and accurate tool for your auditing needs. Your feedback is very valuable, and we appreciate you bringing this to our attention. Feel free to contact us if you need any additional assistance or if you have any further suggestions at [email protected]

MARSHALL
Operations and Compliance Manager in UK
Fishery, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Go Audits - Great Tools for Compliance

5.0 last year

Comments: very positive, other departments within our company are going to follow on and use the tool after our success with it

Pros:

Ease of start up and use from a team with no experience in this sort of tool.

Cons:

Go Audits is very easy to use and follow and the support behind the scenes is amazing

GoAudits Response

last year

Thank you for the review, Marshall! We appreciate your positive words and are thrilled that the GoAudits app provided you with a seamless and efficient experience that exceeded your expectations.

Ionela
Safety advisor in UK
Food & Beverages, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Go audit app

5.0 10 months ago

Pros:

Easy to use on the phone and also as a website.

Cons:

Sometimes there are few glitches but the team is always there to help and support

GoAudits Response

7 months ago

Thank you for your review, Ionela! We're glad you find the GoAudits inspection app easy to use both on your phone and on the website. Whenever you encounter any other issues or have suggestions for improvement, please reach out at [email protected]

Alex
Health and Safety Manager in UK
Construction, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Suitable system for a safety professional.

4.0 7 months ago

Pros:

Easy to use system once the platform is understood.

Cons:

Lack of choice for the formatting of the end report, and some small bugs that kept occurring with the scoring system.

GoAudits Response

7 months ago

Hi Alex. Thank you for your review. It's great to hear that you find the GoAudits software easy to use and the app is great for safety professionals. We appreciate your comments on report formatting and if you have questions or concerns, please don't hesitate to contact us at [email protected]

Rosie
Area Manager in UK
Hospital & Health Care, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Go Audits

5.0 7 months ago

Comments: Great experience so far. Great support from team.

Pros:

It is very easy to use, I have had some great experience so far and lots of support

Cons:

No cons at the the moment. Everything has been great so far

GoAudits Response

7 months ago

Hi Rosie, thank you for the 5-star review! We're glad to hear that you're finding GoAudits easy to use and that our support team has been helpful.

Jonathan
Co Founder in UK
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A great partner for the C-Store Collective

5.0 last year

Comments: Friendly and fast to support. It's a great toll atht can be customised to suit your specific needs

Pros:

We have written many bespoke Convenience Retail specific audits that we encourage all our retail clients to sign up to. Easy to use, immediate reporting and con cover so many topics eg store standards, Food safety, Legal document checks, promo change over audits etc etc

Cons:

Nothing not to like, the form builder took a bit of getting used to but help is at hand when required

GoAudits Response

last year

Hi Jonathan. Thank you for sharing your positive experience with us. We're delighted to hear that the GoAudits app is easy to use and that the reporting feature is useful for your retail business. It's part of our mission at GoAudits to provide user-friendly and efficient auditing solutions for our clients, and we're pleased to hear that you find our auditing tool to be a great asset and that our support team has been helpful and responsive to your inquiries. As always, it's been a pleasure to work together, and we look forward to continuing our partnership.

Axelle
Quality Manager in France
Hospitality, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Go audit

4.0 last year

Comments: We made with [sensitive content hidden]
our new grids for our F&B teams.

Pros:

The GOA support are amazing. They are always available to helps us to increase our ideas to increase our training with our team. It is much appreciated to be able to audit with our mobile phone, it make it easy for all our employees.

Cons:

We think it would be great to have our neutral grids easily available in Excel/PDF format. For the time being, we are obliged to carry out a mock audit without scoring in order to have a neutral grid to send to our teams.

GoAudits Response

last year

Hi Axelle. Thank you for your review and feedback. We appreciate your suggestions, our dev team will consider them. We're glad you find mobile auditing easier with GoAudits, and our team responded promptly to your inquiries.

manoj kumar
System Team Leader in Saudi Arabia
Food & Beverages, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Customer Friendly Support Team

5.0 12 months ago

Pros:

Its ease your way of doing audit . training the team is easy.

Cons:

Nothing. you can find everything. it works even without Wi-Fi or mobile data during audit. while synchronization time only it needs network. no loss of Datas

GoAudits Response

10 months ago

Thank you for your feedback! We're glad that the GoAudits app has made your audits easier and that you appreciate our customer support and the app's offline functionality.

Adri
Operations Manager in UK
Chemicals, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Good and effective

5.0 last year

Pros:

Can build the templates specific to each site Past scores appears on new audits

Cons:

Form builders bit complicated and no option to undo changes

GoAudits Response

last year

Hi Adri. We're glad to hear that the customized templates and past audit scores are helpful for your inspections. Regarding the form builders, please contact our support team, and the team will be more than happy to guide you through the process. Thank you for your review and feedback.

Tautvydas
Quality supervisor in France
Hospitality, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Go Audits

5.0 last year

Pros:

Ease of use and customer service responsiveness

Cons:

Inability to extract some reports make is difficult to perform a profound analysis

GoAudits Response

last year

Hello Tautvydas. We appreciate your feedback and we're constantly working to improve our software to ensure a seamless experience. It's great to hear that the app is easy to use and our support team was proactive in responding to your inquiries. Thank you for your review.

Iheanyi
Registered Manager in UK
Hospital & Health Care, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Very please with GoAudit

5.0 5 months ago

Comments: User-friendly, efficient audit tool, great support

Pros:

I have used GoAudit for some time now. Its Easy to understand and easy to use

Cons:

Will be good if you can use AI to help write summary of audits after completing each audit, rather than having to to do it manually.

GoAudits Response

3 months ago

We’re happy to hear that you find GoAudit user-friendly and efficient. We appreciate your suggestion about using AI for audit summaries and will definitely forward it to our development team. Thank you for the review!

David
Leader - QHSE in UK
Machinery, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Simple to use product with great support

5.0 12 months ago

Pros:

GoAudits is very easy to use, generates detailed and visual reports, including follow up actions, in a format that is easily shared. Support is fantastic, helping to create checklists.

Cons:

I found it difficult to create checklists by myself

GoAudits Response

10 months ago

Thank you for the positive review, David. Glad to hear our team was proactive and assisted you with your inquiries. We're also happy that the GoAudits app was very easy to use and helped you streamline the auditing process.

Edgar
Front Office Representative in Romania
Events Services, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Fantastic to work with GoAudits

5.0 last year

Comments: Overall I am satisfied with the product.

Pros:

The App is easy to use, same for the WebApp. The team is always supportive and reply very fast to all our requests

Cons:

We can identify more opportunities on the other departments and also to work more on the data we get.

GoAudits Response

last year

Hi, Edgar. Thank you for the 5-star review and for your feedback. We are more than happy to hear that our support team responded quickly to your inquiry and you find GoAudits a fantastic auditing tool.

Eilleen
F&B Coordinator in Romania
Hospitality, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent tool for the weekly inspections

5.0 2 years ago

Pros:

Easy to perform inspectionsClear information on the reportsInstant reports The email distribution list is a great featureGreat support with the checklists and configuration

Cons:

There isn't really anything substantial I want to make a fuss about, but it would be great to always have our login information saved and added automatically when needed to log in to the mobile app.

GoAudits Response

last year

Dear Eilleen, we thank you for taking the time to give us your feedback. Great to hear that you had a positive experience with the GoAudits inspection app! Regarding the login process, we will ask our support team to reach out and show you how to save login information in your device. Best wishes!

Desmond
Front Office Supervisor in Romania
Hospitality, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Right tool to perform inspection within a company

5.0 2 years ago

Comments: Overall I am satisfied with the product and I find it very useful.

Pros:

Easy to use within the companySimple interface Accurate information is provided

Cons:

There were some small glitches, but the support team provides immediate assistance.

GoAudits Response

last year

Hi Desmond. Glad you found GoAudits to be the right tool to perform inspections and easy to use. Thank you for your review and feedback.

Nellie
Operations Analyst in US
Real Estate, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Streamlined Auditing Made Easy with Go Audits

5.0 2 years ago

Comments: As an admin user responsible for creating audits, I can confidently say that Go Audits has become an invaluable asset to our organization. This exceptional platform has transformed the way we approach and conduct audits, making the entire process streamlined and hassle-free. I must also commend the exceptional customer support provided by the Go Audits team. Whenever I have encountered any questions or needed assistance, their responsive and knowledgeable support team has been quick to provide guidance and resolve any issues. Their dedication to ensuring a positive user experience has been instrumental in maximizing the benefits of the platform.

Pros:

One of the standout features of Go Audits is its user-friendly interface, which makes creating audits a breeze. The intuitive design allows me to easily navigate through the platform and effortlessly set up audit checklists, questions, and scoring systems. The drag-and-drop functionality enables me to customize and tailor audits to our specific requirements, ensuring that we capture all the necessary data and compliance aspects.

Cons:

While the reporting and analytics features are comprehensive and provide valuable insights, it would be beneficial to have more advanced data visualization options. It is worth noting that these aspects are relatively minor in comparison to the overall positive experience with Go Audits. The platform's strengths far outweigh these minor areas for improvement.

GoAudits Response

2 years ago

Hello Nellie. Thank you for reviewing the GoAudits software. We are glad to hear that audits have become more efficient for you and your team with the help of the user-friendly interface and our features: smart dashboards, instant reports, and workflows. It's also great to hear that GoAudits is an invaluable asset to your company. We look forward to continuing to provide you with the latest features and best support as your business grows. Thank you again for your feedback.