18 years helping British businesses
choose better software

QuickBooks Online Advanced Reviews

About QuickBooks Online Advanced

QuickBooks is an end-to-end accounting software that can grow with your business.

Learn more about QuickBooks Online Advanced

Pros:

The system is easy to use and QuickBooks has a ton of guides and videos to help begins with just about anything. Truly accounting made easy, not to mention the dozens of app integrations available.

Cons:

My only complaint is when calling customer service, I have been helped by representatives who know less than I do about their program.

QuickBooks Online Advanced ratings

Average score

Ease of Use
4.4
Customer Service
4.1
Features
4.4
Value for Money
4.2

Likelihood to recommend

8.3/ 10

QuickBooks Online Advanced has an overall rating of 4.4 out of 5 stars based on 966 user reviews on Capterra.

Have you used QuickBooks Online Advanced before?

Share your experiences with other software buyers.

Filter reviews (966)

Kimani
Kimani
Accounting in Kenya
Verified LinkedIn User
Accounting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

A burst of contentment in matters Accounting

5.0 last year

Comments: With QuickBooks Online Advanced I can reconcile all accounts in minutes

Pros:

Iam a happy user of QuickBooks Online Advanced. It is a pocket friendly tool and I amazes me with the much I use it for yet at a reasonable cost. Also it was soo easy to adopt and absolutely easy to use. It is reliable and flexible that it allows me access financial books from my smartphone anytime anywhere. It is also easy to track cashflows through creation and sending of quotes and invoices to get paid instantly. And sales tracking and expenses and receipt sorting which are all in one place. Creating financial reports therefore become soo easy and accurate

Cons:

No errors, just a blend of incredible financial reporting functionalities that I enjoy

Daniel
Accountant in Poland
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Excellent product for small business looking for online bookkeeping solution

4.0 5 months ago

Comments: My over experience with QuickBooks has been very good, it is a very useful software.

Pros:

I like QuickBooks reporting, which is very customisable and their responsiveness and desire to know the needs of their clients.

Cons:

From time to time problems with VAT reconciliation.

shauna
packager in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

unsatisfied

2.0 last month New

Comments: not very happy with this app. needs improvements

Pros:

it works but definitly could use some changes.

Cons:

too many ads pop up while trying to use the app.

Jeff
President in Canada
Environmental Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbooks Online for Small Business

5.0 4 months ago

Comments: Great, just wish it was a tiny bit cheaper for anyone who already purchased it previously

Pros:

The updates and the new patches and hotfixes that plagued me for years

Cons:

Subscription based billing, I would much rather just buy the software once

Julia
Office Manager in US
Automotive, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

New To Office Management Made Easy!

5.0 7 months ago

Pros:

There are so many tutorial videos on the QuickBooks YouTube channel which makes training yourself in Office / Business Management is not very difficult! During my first few months as Office Manager at our small business, we used QB Desktop; I prefer the updated look that the Online version has compared to the Desktop App version.

Cons:

When switching from Desktop App to Online Advanced, there were some features we lost. I used Sales Orders as the initial auto / marine mechanic work order form so as to let my technicians know what vehicle/boat needed what work. I am not very upset about losing this feature because we ended up subscribing to ARI software to create our work orders (as well as keep saved vehicle / marine information saved with specific customers). I also would prefer that QB Online had customization abilities.

Steven
Owner in US
Consumer Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Pretty good, not CRM valuable

4.0 6 months ago

Comments: The support staff help, overall the software does a pretty good job with most tasks I need to complete, but would be nice to include all the CRM features so I don't have multiple subscriptions

Pros:

Really is the only software most CPA's are familiar with. Pretty easy to use and leave is mind that it's always backed up in the cloud.

Cons:

Still doesn't do a great job as CRM, so have to get third party software that communicates well with this one

Victoria
Sole Proprietor in US
Education Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Great for growing businesses

5.0 3 months ago

Pros:

QuickBooks Online Advanced helped our company grow by offering more user roles. It was also easy to delegate tasks to different users

Cons:

There is a learning curve for this product and online support is pretty generic.

Paige
Business administrator in UK
Education Management, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Worth the money!

5.0 6 months ago

Comments: It has been great so far, I moved from the desktop quick books to the online advanced and it has been worth the effort to change subscriptions. I feel I am making the most out of the extra money and using all advanced features to help me manage.

Pros:

I can better customise my spreadsheets and data compared to other services that offer similar products. It just feels like I can adjust all of my information more using the online advanced and store my information and clients' information in multiple different ways.

Cons:

The pricing, being monthly seems slightly more expensive compared to other services, however, you do get your money's worth for the extra support and extra channels of using QuickBooks.

Crystel
Owner in US
Cosmetics, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Perfect for a small business owner

5.0 11 months ago

Pros:

It’s perfect for any small business owner wanting to control their accounting themselves.

Cons:

I have no cons for this service. It does exactly what I need.

Sam
Content Manager in US
Marketing & Advertising, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Simple to understand, especially for executive roles.

4.0 4 weeks ago New

Comments: A great cloud-based solution for any SMB.

Pros:

It's simple enough to use, even for non-finance staff

Cons:

Some UI/UX feels dated and clunky. But overall it's an intuitive design.

Kioko
Lecturer in UK
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

QBOA: Most Sophisticated Online Accounting Tool

5.0 5 months ago

Pros:

QuickBooks Online Advanced has all the capabilities which allows me to save time and eradicate discrepancies by automating repetitive accounting tasks.

Cons:

It was daunting to customize QBOA but the vendor offered free support the then when I was a new user.

Oluwakemi
Finance Executive in US
Financial Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

QuickBooks Online Advanced at Work

5.0 8 months ago

Pros:

Automating over 85% of manual accounting procedures is what I like most about QBOA.

Cons:

The issues that I used to experience are no more since the vendor eradicated all early this year.

Samuel
General Manager and Head of Operations in UK
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

My Review of QuickBooks Online Advanced

5.0 5 months ago

Pros:

Automating over 95% of manual accounting procedures is what I like most about QuickBooks Online Advanced since I save time.

Cons:

QuickBooks Online Advanced has no notable bug at the moment.

Leticia
Customer Experience and Operations Manager in UK
Retail, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

QBOA: Online Accounting GOAT of All Times

5.0 6 months ago

Pros:

QuickBooks Online Advanced facilitates tools such as billing, invoicing, accounts payable and POS which automates accounting.

Cons:

QuickBooks Online Advanced suits all my needs without having to integrate with external apps.

Verified Reviewer
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Happy customer

4.0 8 months ago

Pros:

Easy to navigate and not hard to get help if your stuck m

Cons:

Still have some bugs but what company doesn't.

Serene
Head of Production and Development in UK
Retail, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Robust Online Accounting Solution of this Era

5.0 5 months ago

Pros:

QuickBooks Online Advanced streamlines financial and accounting management processes by automating workflow.

Cons:

It is quite pricey to upgrade, but it is worthy the impact we get when using QBOA.

Lela
Paralegal in US
Legal Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great product, user friendly, highly recommend.

5.0 6 months ago

Comments: Fantastic, only frustration is having to continually click see in classic view since they are pushing modern view.

Pros:

Quickbooks online is easy to use and very user friendly.

Cons:

The modern view they are pushing. We like the classic view.

Shrijana
Accounting Manager in Canada
Museums & Institutions, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Excellent Accounting Assistant

5.0 10 months ago

Comments: This is great accounting platform which save time & money to get best result.

Pros:

All aspects such as invoicing, reporting, sales tax....

Cons:

This is perfect for us and can't remember of any cons as of now.

Norah Bird
CFO/COO in Canada
Alternative Medicine, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbooks

5.0 last year

Comments: Overall I am impressed with the software, I just do not like being held ransom by having no means of reviewing the history of our accounting records electronically. We can only review static, saved documentation

Pros:

I like the fact that it is fairly accurate in predicting what account should be used once it has encountered the same transaction from a bank account or credit card.

Cons:

The constantly increasing price but no new features to justify the increased cost. I think the thing I dislike the most is that the system will not allow the User to take a backup copy. We rely on their cloud and if we stop using their software, we cannot run or produce an electronic backup that we can review without continuing to pay for the software subscription. It is imperative that reams of reports and ledgers are and no electronic format that we can review our records.

Brenda
Office Manager in US
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Quickbooks Online

5.0 9 months ago

Comments: I am happy with it overall, it's pretty easy to use once you learn it.

Pros:

The integration it has with a lot of our vendor so sync is pretty easy

Cons:

The cost of the software is pretty high, wish it was cheaper

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Our source of Info

5.0 2 years ago

Comments: Great. I started working as a bookkeeping and learnt QB. It's a great tool and the tool I would reccomend for every small business.

Pros:

It's really easy to use and the certifications explain a lot on how to use it. I believe it's great for SBs

Cons:

There should be more integrations with other tools to allow automation. The Amazon integration does not work well at all.

Michael
President in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Slow and bloated

3.0 11 months ago

Pros:

Decent reporting. Handles bank transactions well.

Cons:

Slow and clunky. Loaded with ads for optional services. Customer service is hit or miss.

Muhammad
CEO in Canada
Accounting, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great but tons of room for improvement

4.0 7 months ago

Pros:

The AI and intelligent features can really help you save time.

Cons:

Intuit continues to raise their fess by like 20 - 40% every year. You're stuck on their system because exporting data out is almost impossible. There are many features that are not implemented well and sometimes it feels like they dont have accountants on their team using the software to catch issues.

Mayra
Administrator in US
Legal Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Very User Friendly

5.0 last year

Pros:

One of the things I like most about QB, is how user-friendly it is. Adding new vendors, bills, or even making changes to existing information is quick and easy. The program comes with a list of standard reports that are quite helpful, but it also has the capability of creating custom reports to better suit your needs. Once created, you can save these custom reports for future use.

Cons:

The only issue that I've encountered with QuickBooks, is sometimes when I've created a new vendor to my list it takes the system a little while to register them as added.

Pamela
Controller in US
Financial Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Overall very good software

5.0 7 months ago

Pros:

Very easy to learn and use. Plenty of tips and help article online.

Cons:

Does not work as other ERP systems which can manage a lot more.